Filed Apr 13, 2021279,040 vehiclesToyota Motor Engineering & Manufacturing
Defect. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Risk. Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy. Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Seats › Front Assembly › Seat Heater/Cooler16V396000
Filed Jun 2, 20167,749 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk. If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy. SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Seats › Front Assembly › Seat Heater/Cooler14V743000
Filed Nov 19, 20143,233 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk. Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy. SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Filed Jan 16, 20133,235 vehiclesSoutheast Toyota Distributors, LLC
Defect. Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk. If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy. Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Filed Mar 7, 2012186,798 vehiclesToyota Motor Engineering & Manufacturing
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
Risk. INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
Remedy. TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Filed Feb 3, 2010271,417 vehiclesGulf States Toyota, Inc.
Defect. GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Filed Feb 3, 2010153,418 vehiclesSoutheast Toyota Distributors, LLC
Defect. SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk. A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Vehicle Speed Control › Accelerator Pedal10V023000
Filed Jan 27, 20101,126,915 vehiclesToyota Motor North America, Inc.
Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Risk. A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy. TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
All 8 campaigns on file, newest first.
What owners reported
Newest filings
Air Bags
Filed Aug 15, 2026NM
1) Passenger airbag isn’t measuring weight properly. Airbag safety message says airbag is off when seat is occupied. 2) Driver’s side seat heater is not working. The light registers that it is on, but it’s not. 3) Other I cannot describe
Steering
Filed May 23, 2026NC
I just bought this car and discovered that the steering system is actually unsafe; the vehicle makes noises and vibrates at the steering column.
Service Brakes
Filed May 5, 2025NM
1) Brakes consistently 'softer' than normal. Sometimes require pumping the pedal to stop at all. Can be difficult to start car, brake pedal may not move at all to get starter button to light up. **Every time after sitting over night, when the car starts the pedal 'mushes' to the floor. It must be pumped to get any resistance. 2) Lack of reliable brakes poses real safety risk for everyone. I just had incident where I had difficulty stopping, nearly in accident. 3) One mechanic experienced lack of brakes when driving it, had to pump pedal to stop. 4) Multiple independent auto repair shops as well as local Toyota Dealer service have charged me thousands to repair, without success. 5) 6/27/23 warning light, 'check ABS', sensor unplugged by mechanic. Once master cylinder replaced, sensor reconnected. 6) I just called Toyota Corporate, was told they couldn't help, I'd have to pay to have it looked at again.
Electrical System
Filed Jan 24, 2025CA
While driving, the computer seemed to short out, going blank on the cars display, and all guages failed. The car kpet driving, but I lost power steering and brakes. It was difficult to control the car while getting to the side of the road. Once there, I turned the car off to see if things would reset. It would not. The car would not recognize that I had my foot on the brake to start the car. I eventually needed a tow, which was a stupid problem to have. the car was driveable, should be driveable, its the computer telling the car theres a problem when there isnt one. Once at the car shop the car started fine but failed to start again the next day. Now its not doing that behavior and the shop cant figure out whats going wrong. There are no codes to diagnose. What a stupid problem to have, a completely drivable vehicle, but a glitchy computer making the car unreliable. I am stunned that a modern car wont allow you to drive to a car shop, it would not start...the shop was 1.5 miles away but yet I had to pay for a tow. There have been NO other problems, so is it a ground, a short, a faulty display? theres no way to diagnose this or at least the shop is having a very difficult time with it. Are there other owners that have had this issue?
Seats
Filed Nov 19, 2024PA
Hello, I issue this complaint because my 2009 Venza interior started smelling like smoke. It went on for a bit thinking it may be something outside the vehicle. I then realized the smell was coming from the seat I was sitting on. I've read online about this problem and its seems this is a problem many owners of this vehicle have experienced. It seems to me this should be a safety hazard. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air BagsCrash
Filed Nov 7, 202472,800 milesAL
The contact owns a 2009 Toyota Venza. The contact stated that while driving approximately 65 MPH the vehicle suddenly hydroplaned causing the driver to loose control of the steering and the vehicle crashed into a concrete median. The contact stated that during the crash the frontend of the vehicle was damaged but no air bags deployed. No injuries were reported. Police were called to the scene but no report was taken. The vehicle was later driven home. The cause of the failure was not determined. The manufacturer was not contacted. The contact indicated that prior to the crash the maintenance light had remained illuminated. The failure mileage was 72,800.
Air Bags
Filed Aug 19, 2024NJ
The contact owned a 2009 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Air Bags
Filed Mar 6, 2024VA
Water leaks and streams from along the top, driver’s side, just above the window where the felt meets and connects to the hard plastic structure labeled, “ABS Curtain Airbag”, Water, drips from the top ceiling just below the pull down mirror on the driver side. * see attached pictures I love my 2009 Venza. Please fix this problem for me. Thank you so much for any consideration given my request.
Electrical System
Filed Dec 10, 2023NJ
Dear NHTSA, I hope this message finds you well. I am writing to bring to your attention a matter of significant concern regarding water leakage in my vehicle, which I believe has the potential to compromise the safety and functionality of the car's electronic systems. I would like to submit this report to the National Highway Traffic Safety Administration (NHTSA) to ensure that appropriate measures are taken to address and rectify this issue promptly. During the rainy season, I have observed water leaks occurring on both sides of the front section of my vehicle. This water infiltration has raised serious concerns about the possibility of damage to the car's computer system, thereby posing a potential risk of car malfunction. The electronic components of modern vehicles, including vital control units and sensors, are susceptible to water damage. In the event of such damage, there is a heightened risk of malfunctions that could compromise the overall safety and performance of the vehicle. Furthermore, I have identified an additional water leakage issue through the panoramic roof at the backside of the car. This raises the likelihood of water seeping into the interior of the vehicle, potentially damaging interior components, electrical wiring, and compromising the structural integrity of the car. I am reaching out to the NHTSA with the intention of highlighting the severity of these issues and advocating for a comprehensive investigation into the water leakage concerns in my veh
Service Brakes
Filed Sep 16, 2023TX
I was at a stop sign and I was on an incline and I let the brake go to press the gas and the car started to go backwards and i almost hit the car behind me and and press the gas to go forward. Now anytime I am on an incline during a stop and if I let go the brake the car goes backwards.
Air Bags
Filed Feb 28, 202392,000 milesMA
The contact owns a 2009 Toyota Venza. The contact stated that after starting the vehicle and opening and closing the front driver’s side door, the SRS warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The vehicle was previously inspected under NHTSA Campaign Number: 21V257000 (Air Bags) and no failure was found. The contact stated that the vehicle had recently experienced the failure listed in the recall. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 92,000.
Unknown or Other
Filed Apr 6, 2022NC
My 2009 Venza requires an entire roof seal replacement to stop leaking from all sides of the roof. I was quoted $1k. There should be a recall or some portion of this cost covered by Toyota.
Structure › Body
Filed Feb 19, 2022NC
The sunroof/moonroof leak every time it rains. The water leaks into the front and back of the car. This is damaging the upholstery and may be causing electrical or structural (rust) damage as well.
Steering
Filed Sep 23, 2021PR
Rack and pinion sound and sterring crazy the brakes sound similar at horn train and suspensión rare sound fuse case problems for my ligths
Engine
Filed May 18, 2021120,000 milesGA
THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED UPON STARTING THE VEHICLE, THERE WAS A LOUD RATTLING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD REPLACED THE STARTER HOWEVER, THE FAILURE STILL OCCURRED. THE VEHICLE WAS THEN TAKEN TO THE LOCAL DEALER AND IT WAS DIAGNOSED WITH THE TIMING CAMSHAFT NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT FILED A COMPLAINT DIRECTLY WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Air Bags
Filed Apr 28, 2021CA
TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURERS RECALL NUMBER: 21TB01 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUTONATION TOYOTA HAYWARD (24773 MISSION BLVD, HAYWARD, CA 94544) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Apr 19, 2021IL
AIRBAG SIGN ON THE DASH BOARD WITHOUT NO COLLUSION. IT COMES OFF AND ON AND THE IGNITION COIL B KEEPS COMING UP WHEN SCANNED AFTER FIXING.
Exterior Lighting
Filed Apr 17, 2021108,000 milesFL
THE HID LIGHTS WILL FLICKER AND GO OUT LEAVING YOU IN TOTAL DARKNESS. NOT THE BULBS BECAUSE WILL COME ON AGAIN WHEN YOU RESTART THE CAR AND THEN WILL START FLICKERING AGAIN. THERE ARE MANY COMPLAINTS ON FORUMS REGARDING THIS. WILL DO IT WHILE IN MOTION OR PARKED. CONTINUES TO HAPPEN
Air Bags
Filed Apr 11, 2021FL
WHEN IT RAINS I HAVING LEAKING ON THE RIGHT AND LEFT SIDE OF SUNROOF NEAR THE AIRBAGS IT HAPPENS EVERY TIME IT RAINS PLEASE HELP
Steering
Filed Mar 10, 202167,000 milesTN
JUST PURCHASED A 2009 VENZA AND THERE IS A RATTLE IN STEERING COLUMN WHEN HITTING SMALL PUMPS OR CRACKS IN ROAD OR TURNING. NO PICS BECAUSE IT SEEMS TO BE A INTERNAL ISSUE.
Service Brakes
Filed Dec 16, 202040,000 milesCA
I PUT MY VEHICLE IN REVERSE AND THE BRAKES SEEMED TO LOCK, WHEN I PUT IT IN DRIVE IT CONTINUED TO BACK UP. NO MATTER WHAT GEAR I PUT IT IN IT STAYED IN REVERSE. I WAS BLOCKING A LANE AT THE MALL ,U MY HUSBAND TRIED TO PUSH IT WHILE IN NEUTRAL BUT HE COULDN'T BUDGE IT, IT WAS STILL IN REVERSE. I THINK IT HAS A DEFECTIVE TRANSMISSION, AND IT ONLY HAS 40,000 MILES ON IT. SCARY AND VERY DANGEROUS SITUATION.
Steering
Filed Jun 14, 2020PR
THE STEERING COLUMN MAKE LOUD NOISE AND LIKE METAL CONTACT
Unknown or Other
Filed Apr 15, 2020110,456 milesCT
AWD ENGAGED ALL THE TIME AND IT MIGHT LOCK AND IF THIS HAPPEN THE CAR WILL STOP .THIS ACCORDING TO THE DEALER. *TR
Seats
Filed Jan 9, 2020146,000 milesIL
THE SEAT HEATERS IN THE VEHICLE DON'T WORK LIKE THEY SHOULD. SOMETIMES THERE IS A BURNING SMELL TO THEM. THE DRIVERS SIDE ONE WENT OUT COMPLETELY ABOUT 2 YEARS AGO AND WE HAD IT FIXED NOW THE PASSENGER ONE ISN'T WORKING AT ALL. THE DRIVERS SIDE SEAT HEATER GETS PRETTY HOT TOO AND HAS TO BE SHUT OFF.
Exterior Lighting
Filed Dec 21, 201990,000 milesIN
WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, THE DRIVERS SIDE LOW BEAM HEADLIGHT INTERMITTENTLY GOES OUT. USUALLY OCCURS IN THE "AUTO" SETTING BUT NOT ALWAYS. SOMETIMES AFTER STOPPING AND TURNING OFF THE ENGINE AND LIGHTS, THE LOW BEAM WILL START WORKING BUT NOT ALWAYS. NEXT NIGHT THE LIGHTS WORK AS DESIGNED BUT MAY GO OUT AGAIN. HAPPENS IN CITY AND HIGHWAY DRIVING...
Electrical System
Filed Dec 1, 2019154,000 milesVA
THIS IS THE THIRD OCCURRENCE IN A YEAR. THE VEHICLE WILL RANDOMLY TURN ON AND ATTEMPT TO START. THERE IS NO FUEL GOING TO THE ENGINE, SO IT DOES NOT IGNITE, BUT I HAVE READ REPORTS IF VENZAS DOING THIS AND CATCHING FIRE. THE OTHER CHALLENGE IS THAT WHEN THIS HAPPENS, IT ALSO ACTIVATES THE ENGINE IMMOBILIZER AND WILL NOT RECOGNIZE THE KEYS. THE FIRST TIME, LAST JANUARY, WE RETURNED FROM A TRIP TO FIND A DEAD BATTERY. AFTER REPLACING THE BATTERY, THE ENGINE WAS LOCKED. I EVENTUALLY WAS ABLE TO GET IT STARTED, THEN LEFT BOTH KEYS IN THE VEHICLE INBTHE ACC ON POSITION FOR 30 MINUTES, AND IT RECOGNIZED THE KEY. IN OCTOBER, I WAS OUT RUNNING AND RETURNED TO FIND THE HEADLIGHTS ON AND THE FAN BLOWER RUNNING. I DISCONNECTED THE BATTERY, BECAUSE IT WOULD NOT RECOGNIZE THE KEYS. I RECONNECTED IT LATER WITH NO CHANGE, BIT THEN A FEW HOURS LATER IT WORKED FINE. TODAY, DECEMBER 1, 2019), WE RETURNED HOME FROM CHURCH TO FIND THE STARTER CLICKING. THE ENGINE IMMOBILIZER IS ACTIVATED. THE VEHICLE WAS LOCKED AND UNTAMPERED. IF THE BATTERY DOES NOT DOE, THIS COULD START A FIRE AND BURN DOWN MY HOUSE. I AM TAKING IT TO A DEALER, BUT THIS IS A SAFETY HAZARD. IT OCCURS WHILE PARKED, RANDOMLY. THOUGH IT SEEMS COLD WEATHER IS A FACTOR.
Visibility › Sun/Moon Roof Assembly
Filed Oct 1, 201964,623 milesIL
TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. DURING INCLEMENT WEATHER, THE CONTACT BECAME AWARE OF WATER SLOWLY LEAKING INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO BREDEMANN TOYOTA (1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF HOUSING NEEDED TO BE REPLACED ALONG WITH THE HEADLINER DUE TO THE DRAIN TUBE NOT BEING INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,623.*JB
Exterior Lighting
Filed Sep 16, 2019138,000 milesMD
POOR LOW BEAM HEADLIGHT ILLUMINATION, WHICH I DETERMINED IS DUE TO CLOUDING OF THE INTERIOR SURFACE OF THE LENS IN THE LOW BEAM LAMP SOCKET. (NOT THE EXTERIOR SURFACE OF GREATER HEADLIGHT ASSEMBLY) I'VE READ SOME BLOGS AND ANECDOTALLY THIS APPEARS A RECURRING COMPLAINT WITH SOME TOYOTAS. IT IS NOT JUST AN ISSUE OF IMPROPER HEADLIGHT ADJUSTMENT. THIS HAS BEEN EXPERIENCED FOR SEVERAL YEARS NOW. RECENTLY NOTICED THE NEWER MODELS HEADLAMP GLOBES APPEAR TO BE TRANSPARENT, SO FINALLY DECIDED TO BRING TO YOUR ATTENTION.DATE BELOW REFERRING TO DATE BEING REPORTED. NOT RELATED TO SPEED, BUT REPORTING 45 MPH TO COMPLETE ENTRY REQTS.
Unknown or Other
Filed Jul 20, 2019NC
SUN VISORS HAVE CAME LOOSE CAUSING THE VISOR TO JUST HANG DOWN CAUSING TEARING IN THE COVERING MATERIAL AND POOR VISIBILITY. IT CANNOT BE PUT BACK UP IN PLACE. THE INTERNAL MECHANISM IS FROZEN UP OR SOMETHING.
Service Brakes
Filed Feb 5, 2019PA
DRIVER SIDE SEAT NO HEAT. SPEED SENSOR FRONT RIGHT THERE LIGHT ON BREAK ABS AND VSC. REAR DIFFERENTIAL MAKE NOISE
Seats
Filed Jan 7, 2019VA
MY FRONT SEAT HEATING SYSTEM HAS NOT BEEN WORKING SINCE LAST YEAR. I DIDN'T REALIZE THAT THERE IS A RECALL ON TOYOTA VENZA 2009 FOR FRONT SEAT HEATING ISSUES UNTIL NOW. I HAVE NEVER TAKEN IT TO ANY DEALERSHIP TO RECTIFY OR DISCONNECT THE HEATING ELEMENTS. I BELIEVE THIS MIGHT STILL BE A SAFETY ISSUE TO MY VEHICLE. WHAT STEPS SHOULD I TAKE?
Service Brakes
Filed Dec 23, 201850,000 milesMI
ABS, ESC, AND BRAKE INDICATOR LIGHTS RANDOMLY DISPLAY UPON DRIVING THE VEHICLE. THEY DISPLAY INTERMITTENTLY, SOMETIMES AFTER 1/4 MILE OF DRIVING, OTHER TIMES AFTER 25 MILES OF DRIVING. THEY DISPLAY ON SMOOTH OR ROUGH ROADS, WITH NO APPARENT CAUSE. WHILE I HAVE NOT YET HAD AN ACCIDENT OR SYSTEM FAIL, IT IS OF CONCERN BECAUSE I TRANSPORT MY DAUGHTER IN THIS VEHICLE. ON A VEHICLE THAT HAS 50,000 MILES ON IT AND OTHER DOCUMENTED CASES OF THIS AS WELL, I BELIEVE THIS IS A CAUSE FOR CONCERN. I AM NOT SURE OF THE CAUSE OR THE SOLUTION TO THIS PROBLEM AS OF YET. THE VEHICLE DOES NOT HAVE TO BE IN MOTION WHEN THE LIGHTS APPEAR EITHER. THEY APPEAR AT STOP SIGNS OR LIGHTS, WHEN DRIVING SLOWLY, OR AT HIGHWAY SPEEDS. I AM UNAWARE IF THE SYSTEMS THEMSELVES STOP WORKING UPON THE INDICATORS ACTIVATION OR NOT. I BELIEVE THAT THIS WARRANTS MORE INVESTIGATION AND POSSIBLY A SAFETY RECALL AS ABS AND ESC ARE SAFETY FEATURES AND BRAKES ARE (FROM MY CIVILIAN PERSPECTIVE) A NECESSARY FUNCTION FOR THE VEHICLES SAFE OPERATION.
Power Train
Filed Dec 7, 201872,000 milesPA
MY 2009 TOYOTA VENZA WITH ONLY 70,000 MILES SUDDENLY DEVELOPED A WHINING, GRINDING NOISE WHILE DRIVING AND ACCELERATING. THE NOISE WAS COMING FROM THE REAR AXLE. THE NOISE GOT PROGRESSIVELY WORSE VERY QUICKLY. AFTER MECHANICAL INSPECTION I WAS INFORMED THAT THE REAR DIFFERENTIAL WAS SHOT. I WAS ALSO INFORMED THAT THE VEHICLE SHOULDN'T BE DRIVEN FOR LONG DISTANCES BECAUSE OF THE POTENTIAL OF THE DIFFERENTIAL TO OVERHEAT AND FAIL.THE FAILURE COULD BE ASSOCIATED WITH SAFE DRIVABILITY ISSUES.
Seats
Filed Nov 17, 201856,135 milesIL
VEHICLE IS 9 YEARS OLD, BUT WITH ONLY 56,135 MILES AND VERY WELL MAINTAINED. DRIVEN BY A SMALL FEMALE, WHICH IS RELEVANT. EXPERIENCED AN ACRID, BURNING SMELL WHICH CAUSED GAGGING AND COUGHING. NO SMOKE VISIBLE. DEALER FOUND PROBLEMS WITH HEATED SEATS, WIRING AND CONNECTORS. ENTIRE HEATED SEAT SYSTEM NEEDS REPLACED AT COST OF $1130.30 FOR EACH SEAT. MANY COMPLAINTS OF THIS ISSUE ONLINE. THERE IS NO WAY THAT A SMALL FRAMED FEMALE'S WEIGHT CAUSED DAMAGE TO THE WIRING WITHIN THE SEAT HEATERS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT AND SHOULD BE COVERED BY TOYOTA REGARDLESS OF THE MILEAGE, DUE TO THIS BEING A SAFETY HAZARD. COULD EASILY CAUSE A CATASTROPHIC FIRE.
Air Bags
Filed Sep 21, 2018188,000 milesMD
AFTER SEVERAL MONTHS OF HAVING THE SRS LIGHT COME ON, IT'S NOW ON ALL THE TIME WHILE DRIVING. WHEN I TOOK IT TO THE DEALER, THEY REPLACED SEVERAL SENSORS BUT THE LIGHT CAME BACK AND STAYED ON. I'M VERY FRUSTRATED THAT THIS CANNOT BE RESOLVED AND ITS BECOMING A VERY EXPENSIVE SOLUTION.
Unknown or Other
Filed Apr 24, 2018116,125 milesAZ
ON 4/21/2018, I WAS DRIVING AT 75 MPH DOWN A MOUNTAIN FREEWAY IN ARIZONA FROM 5600 ELEVATION TO 2300 FT WHEN MY SUNROOF BLEW A HOLE OUT FROM THE CENTER OF THE MIDDLE LANE OF GLASS. THE WHOLE PANE CRACKED AND BEGAN TO DISINTEGRATE. THANKFULLY THE SUNROOF AND PROTECTIVE COVER WERE CLOSED. AT FIRST I THOUGHT A ROCK HAD SOMEHOW CAUSED THE BREAK UNTIL THE TOW TRUCK DRIVER POINTED OUT THAT THE EDGES OF THE GLASS WERE PUSHING UPWARD INDICATING THE GLASS BLEW UPWARDS FROM THE CABIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME WAS ON A CITY STREET AT 40 MPH IN COLORADO AT 6000 FT ELEVATION. TOYOTA NO LONGER MAKES THE VENZA. THE GLASS ON THE SUNROOF SHOULD BE MADE WITH A PROTECTIVE COATING TO KEEP IT FROM COMING APART IN A THOUSAND PIECES.
Electrical System
Filed Apr 16, 201863,000 milesWA
FAULTY WIRING OF THE DRIVER'S SIDE SEAT HEATER CAUSING A BURNING SMELL AND THE POTENTIAL FOR HARM TO THE OCCUPANT.
Seats
Filed Jan 30, 2018103,000 milesWI
HEATED SEAT TEMPERATURE CONTROLLER (#875010T010) FAILS RESULTING IN HEATED SEAT FAILURE. IN OUR CASE, THE CONTROLLER FAILED MELTING THE WIRE HARNESS PLUG TO THE CONTROLLER. THIS COULD HAVE STARTED THE SEAT ON FIRE WITH OUR 17 YEAR OLD DAUGHTER DRIVING THE VEHICLE. TOYOTA HAS DISCONTINUED THIS PART FOR 2009-2014 VENZA'S AND HAS NOT OFFERED A REPLACEMENT.
Seats
Filed Jan 12, 2018IL
THE DRIVER HEATED SEAT NO LONGER WORKS, AT ALL. I PURCHASED IT USED WITH 46K MILES AND IT WORKED FOR ONE WINTER (2014) BUT NO LONGER. THE LIGHT FOR THE HEATER COMES ON BUT THERE IS NO HEAT EMITTED. THERE ARE MULTIPLE RECALLS FOR THIS AVAILABLE BUT NONE FOR MY VIN #. DEALER ESTIMATED $1200+ TO FIX SOMETHING THAT IS A KNOWN ISSUE FOR MY YEAR AND MODEL.
Electrical System
Filed Jan 12, 201860,000 milesIL
THE "SRS AIRBAG" WARNING LIGHT COMES ON FOR NO REASON. SOMETIMES IT'S WHILE I'M DRIVING, SOMETIMES IT'S WHEN I'M IN PARK AND GET OUT OF THE CAR IF IT'S STILL ON. THERE'S NO RHYME OR REASON TO IT. I'VE TAKEN IT TO A TOYOTA DEALER AND A LEXUS DEALER AND HAVE HAD MANY OF MY AIRBAG SENSORS REPLACED AND NOTHING SEEMS TO WORK FOR VERY LONG. THIS IS A HUGE PROBLEM SINCE I'LL BE NEEDING TO GO GET MY EMISSIONS DONE IN THE SPRING. IT'S ALSO COST ME $1000'S IN REPAIR COSTS FOR A "FIX" THAT DOESN'T WORK.
Service Brakes
Filed Jan 9, 201825,000 milesMD
INTERMITTANT PROBLEM COMMON TO MANY THOUSANDS OR MORE OF TOYOTA VEHICLES. >THIS PROBLEM IS OF MOST URGENCY BECAUSE WE DO NOT KNOW IF WE CAN SAFELY DRIVE THE CAR. BRAKES>#1 SAFETY CONCERN. >THE EXACT PROBLEM IS THAT 3 "INSTRUMENT PANEL INDICATOR SYMBOLS" LIGHT, ALL 3 AT THE SAME TIME. >THE INDICATOR SYMBOLS ARE 1.) THE "BRAKE" (EMERGENCY BRAKE LIGHT), 2.) THE "ABS" (ANTI-LOCK BRAKE SYSTEM WARNING LIGHT) AND 3.) THE "SLIP INDICATOR" (ICON LIGHT). >WE HAVE FOUND NO ACTION OF TURNING ON THE CAR, CHANGING GEARS, BRAKING, TEMPERATURE, EMERGENCY BRAKE DISENGAGED OR ENGAGED, LIGHTS, HILL BRAKING...IN OTHER WORDS...NOTHING THAT SHOWS ANY CAUSE AND EFFECT OF THESE 3 LIGHTS COMING ON TOGETHER. >THE 3 LIGHTS COME ON INTERMITTANTLY, TIMING IS RANDOM. MOST OF THE TIME THEY ARE ALL ON. >THE CAR "SEEMS" TO DRIVE AS NORMAL BUT WE DO NOT KNOW IF THE ABS OR ANTI SKID ARE WORKING OR DISABLED. >THIS PROBLEM STARTED A SHORT TIME AFTER THE TOYOTA DEALERSHIP 355 TOYOTA ON ROCKVILLE PIKE IN ROCKVILLE MARYLAND OVERFILLED THE MASTER CYLINDER BRAKE FLUID WELL ABOVE THE "MAX" LINE ALL THE WAY UP TO THE CAP SO THAT YOU COULD NOT SEE ANY AIR. >MECHANICS AT ROCKVILLE TIRE AND AUTO REMOVED THE EXCESS BRAKE FLUID TO THE CORRECT MAX LINE USING A POLYETHYLENE (NON MELTING) SYRINGE THAT I SUPPLIED. THE SYRINGE WAS CLEAN AND NEVER USED. >THE LIGHTS ALWAYS COME ON TOGETHER. >THE BRAKE LIGHT STILL STAYS ON WHEN THE EMERGENCY BRAKE IS MECHANICALLY RELEASED. (AND ALL 3 LIGHTS ARE ON OR LIT TO BE EXACT) >WHEN ROCKVILL
Electrical System
Filed Nov 13, 201780,000 milesWY
THE DRIVER'S SIDE SEAT HEATER IN THE LEATHER SEAT WORKED FINE UNTIL A COUPLE OF MONTHS AGO, APPROXIMATELY 80,000 MILES. NOW WHEN IT IS TURNED TO THE ON POSITION THERE IS A SMELL OF BURNING ELECTRICAL WIRING. SEAT HEATER WAS TURNED OFF, THEN ON AGAIN A COUPLE OF TIMES TO TEST IT. THIS HAPPENS WHETHER THE CAR IS STATIONERY OR ON THE ROAD, JUST ANY TIME THE SEAT HEATER IS TURNED ON. NOW THE SEAT HEATER IS OFF AND WILL NOT BE TURNED ON BECAUSE OF THE FEAR OF AN ELECTRICAL FIRE. THIS VIN NUMBER IS NOT UNDER THE CURRENT SEAT HEATER RECALLS. IT APPEARS FROM THE OTHER COMPLAINTS, THERE ARE MANY OTHER CARS OF THIS MAKE WITH THE SAME PROBLEM AND NOT UNDER THE CURRENT RECALLS. THERE SHOULD BE MORE RECALLS, AND THERE SHOULD BE A REPAIR, NOT JUST A DISCONNECT THE WIRING. PEOPLE PAY GOOD MONEY FOR THE COMFORT FEATURES AND THIS SHOULD NOT BE IGNORED.
Steering
Filed Oct 23, 201795,002 milesNJ
STEERING COLUMN MAKES NOISE ON TURNS . MY MECHANIC CHECKED OUT ND IT IS COMING FROM STEERING COLUMN U JOINT. I THINK IT IS SAFETY ISSUE THAT TOYOTA SHOULD COVER.
Service Brakes
Filed Jun 6, 201743,743 milesNM
WHILE DRIVING IN CITY ABS VSC BRAKE WARNING LIGHTS CAME ON WITH MESSAGE TO IMMEDIATELY TAKE TO DEALER. TURNED OUT TO BE SPEED SENSOR ON RIGHT REAR WHEEL. I HAVE REMOVED SENSOR AND WHILE THERE IS NO PHYSICAL DAMAGE IT APPEARS TO BE AN OPEN CIRCUIT. CLEARLY A DEFECT IN PRODUCT SINCE THE CAR IS GARAGED AND I LIVE IN A HIGH DESERT ENVIRONMENT. EFFECTIVELY THE ABS AND VSC SYSTEMS ARE DISABLED.
Seats
Filed Jun 1, 201740,000 milesMO
WHEN DRIVER-SIDE SEAT WARMER IS ACTIVATED THERE IS A STRONG WIRE BURNING SMELL THAT FILLS THE VEHICLE. I NOTICED THAT SEVERAL OTHER MODELS, AROUND THE SAME YEAR, WERE RECALLED FOR THE SAME ISSUE. IT APPEARS THE 2009 VENZA ALSO HAS THE SAME ISSUE AND SHOULD BE INCLUDED IN THE RECALL.
Steering
Filed Mar 2, 201740,000 milesNC
TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS PRESENT COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Steering
Filed Feb 9, 201769,000 milesTX
WHEN STEERING, THE STEERING WHEEL IS HARD TO CONTROL AND MAKES A SHAKY AND HAD VIBATION. . CONTACTED TOYOTOA AND EVEN THOUGH THERE IS A SERVICE BULLETIN THEY WILL NOT FIX IT!! TWO TIMES NOW I HAVE BEEN BEHIND BAD ACCIDENTS, ALMOST UNABLE TO STOP
Electrical SystemFire
Filed Dec 5, 201681,000 milesWI
WHILE DRIVING ON THE HIGHWAY I NOTICED A "RUBBER BURNING" SMELL. I TOOK THE VEHICLE INTO THE DEALERSHIP THE NEXT DAY. I WAS TOLD THAT THE ECU RELATED TO MY DRIVER SEAT WARMER HAD STARTED TO MELT. THE ECU WAS REMOVED AND THE HEATING ELEMENT FOR MY DRIVER SEAT WAS DISCONNECTED. TOYOTA WILL NOT COVER REPLACEMENT OF THIS PART STATING THAT IT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I POINTED OUT THAT THIS SEEMED TO ME TO BE MORE OF A POTENTIAL RECALL ISSUE RELATED TO A MANUFACTURE DEFECT/FAULTY PRODUCT. I WAS CONCERNED ABOUT THE POTENTIAL FOR FIRE. *TR
Service BrakesCrash3 injured
Filed Nov 30, 2016100,000 milesNJ
TL* THE CONTACT OWNED A 2009 TOYOTA VENZA. WHILE DRIVING 50 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO FUNCTION PROPERLY. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THREE OCCUPANTS SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Electrical System
Filed Nov 15, 201682,317 milesWA
PURCHASED 3 WKS AGO; WHEN REAR HATCH IS OPENED AND CLOSED THE BATTERY GOES DEAD. THIS HAS HAPPENED 4 TIMES. CAR WAS STATIONARY.
Complaints 1-50 of 173, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 13, 2021. Source: NHTSA Office of Defects Investigation.