2009 Toyota Venza complaints

I WAS COASTING THE ENGINE REVVED UP , I APPLIED THE BRAKES WITH BOTH FEET AND HIT STOP VEHICLE IT SOUND LIKE A PERSON APPLYING PRESSURE TO GAS PEDAL BUT BOTH MY FEET WERE ON THE BRAKE PEDAL... I HAVE 2009 TOYOTA VENZA THAT WAS TOTALED LUCKILY THE PERSON IN FRONT WAS NOT INJURED AND ONLY HAD FENDER BENDER AS THE TRUCK HE HIT . *TR

I WAS DRIVING AT 35-40 MPH, PULLING UP TO AN INTERSECTION. I GRADUALLY HIT BRAKES TO REDUCE SPEED, AND THE CAR SURGED FORWARD TWICE. BOTH FEET SLAMMING ON THE BRAKE PEDAL WERE REQUIRED TO STOP THE VEHICLE. IT HAS HAPPENED ONLY ONCE, BUT CAUSED GREAT ALARM AND POSES A POTENTIAL SERIOUS SAFETY PROBLEM. THIS WAS UNDER LIGHT BRAKING INITIALLY, WITH NO PRESSURE ON THE ACCELERATOR WHEN THE CAR SURGED FORWARD. IT IS UNKNOWN WHETHER THE ACCELERATOR OR COMPUTER WAS AT ISSUE. FLOOR MATS WERE NOT INVOLVED. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. WHENEVER THE CONTACT DROVE THE VEHICLE AND APPLIED THE BRAKES HE NOTICED THAT IT TOOK MORE THAN NORMAL PRESSURE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL PEDAL WAS INITIALLY DEPRESSED. HOWEVER, AFTER RELEASING THE PEDAL AND APPLYING THE BRAKE PEDAL A SECOND TIME, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THE CONTACT HAS NOTICED THE FAILURE SINCE THE DAY HE PURCHASED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1100.

2009 TOYOTA VENZA -- I WAS COASTING INTO A PARKING SPOT WHEN THE CAR UNEXPECTEDLY ACCELERATED AND HIT A FENCE DAMAGING THE FENCE AND THE CAR. THE CAR WAS TAKEN TO A TOYOTA DEALERSHIP WHERE IT WAS INSPECTED. THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THEY HAVE OPENED A CASE FILE, BUT NOTHING ELSE HAS BEEN DONE AT THIS POINT. *TR

I OWN A 2009 TOYOTA VENZA AND ON SEPT 24 , 2009 MY CAR ACCELERATED THROUGH A CHINESE RESTAURANT IN MY TOWN 2 PEOPLE IN THE RESTAURANT WERE SLIGHTLY INJURED AND I WAS NOT INJURED AND THE PASSENGER WAS NOT INJURED BUT IT COULD HAVE BEEN WORSE. *TR

MY TOYOTA VENZA 2009 AUTOMATIC TRANSMISSION - WHEN THE TRANSMISSION IS IN "DRIVE" THE CAR ROLLS BACK EVEN ON RELATIVELY MILD SLOPES. IT HAPPENS ABOUT 40% OF THE TIME. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH OUT OF THE DRIVEWAY IN RAINY WEATHER CONDITIONS AND SLIGHT PRESSURE WAS APPLIED TO THE BRAKE PEDAL WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. THE IDLE SPEED WAS SLOW; YET, THE DRIVER WAS ABLE TO STOP THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE GEAR WAS IN THE REVERSE POSITION. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. UPDATED 03/09/10. *LJ THE CONSUMER STATES SOMETIMES WHEN BACKING UP, THE IDLE SPEED IS NOT SUFFICIENT TO MAKE THE VEHICLE MOVE IN REVERSE. UPDATED 06/04/10

THE "LURCH" OR "BRAKE RELEASE" THAT PRIUS OWNERS DESCRIBE HAPPENS - INCONSISTENTLY - IN MY 2009 VENZA WHEN SLOWING DOWN TO A STOP LIGHT OR SIGN. IT'S BEEN HAPPENING SINCE WE BOUGHT IT. TOYOTA JUST BLOWS IT OFF AS IF MY WIFE AND I ARE LYING ABOUT IT. THERE WERE SOME ALIGNMENT ISSUES WITH IT ALSO AND TOYOTA HAS WORKED ON AND/OR "INSPECTED' IT SEVERAL TIMES.

WHILE DRIVING ABS/VSC WARNING LIGHT CAME ON, ALSO WARNING TO TAKE CAR TO DEALER IMMEDIATELY. CALLED DEALERSHIP AND DESCRIBED PROBLEM OF MY 2009 TOYOTA VENZA WHICH WAS DIFFICULT TO DRIVE DUE TO SENSE THAT BRAKE WAS ON. WAS TOLD BY DEALERSHIP I COULD CONTINUE TO DRIVE CAR UNTIL I COULD TAKE IT TO DEALERSHIP. CAR WAS TAKEN TO DEALERSHIP THE NEXT DAY, WHERE WE WERE TOLD IT WAS DANGEROUS TO DRIVE. WE WERE PROVIDED A RENTAL CAR WHILE CAR WAS EVALUATED AND PARTS REPLACED PART 467011 BRAKE PEDAL SUPPORT ASSEMBLY AND 1 47110-0T011 SUPPORT ASSY,BRAKE WE QUESTIONED NEED FOR FAILURE IN A 2009 CAR AND RESPONSE WAS THAT ON AN ASSEMBLY LINE A BAD PART WAS PROBABLY USED. WE ARE UNCOMFORTABLE WITH THE RESPONSE AND THE FAILURE OF THIS TYPE IN AN OBVIOUSLY SAFETY SYSTEM. *TR

DRIVING IN RESIDENTIAL AREA, 20-25 MPH, MADE TURN, AND WHEN ACCELERATOR WAS PRESSED TO ACCELERATE, THE CAR WOULD NOT GO FORWARD. IT WAS AS IF THE CAR HAD SLIPPED INTO NEUTRAL, BUT IT WAS STILL IN DRIVE. I PUT THE CAR IN NEUTRAL AND THEN BACK IN DRIVE AND IT STILL WOULD NOT GO. THE CAR, HOWEVER, WOULD GO IN REVERSE. SEVERAL ATTEMPTS MADE SHIFTING FROM OTHER GEARS TO DRIVE (INCLUDING THE SEQUENTIAL SHIFT) WITHOUT SUCCESS. FINALLY DROVE THE CAR IN REVERSE FOR A SHORT DISTANCE, THEN PUT IT IN DRIVE AND THE GEAR ENGAGED AND IT WENT FORWARD. CONTACTED DEALER AND HAD THE CAR TOWED TO SHOP. DEALER COULD NOT DUPLICATE THE ERROR AND SAID NOTHING COULD BE DONE UNTIL AN ERROR CODE WAS FOUND OR THE PROBLEM WAS DUPLICATED. CONTACTED TOYOTA CORPORATE AND THEY REFERRED US BACK TO THE DEALER. THE PROBLEM HAS NOT RECURRED, BUT IF IT HAPPENED ONCE IT WILL PROBABLY HAPPEN AGAIN. NEXT TIME, I COULD BE IN FREEWAY TRAFFIC. I FEEL THIS IS A SAFETY HAZARD. *TR

2009 VENZA, BRAKE PROBLEMS, TOOK DEALER 3 MONTHS TO CLAIM PROBLEM RESOLVED BUT I'M NOT CONVINCED THAT MY BRAKES ARE OK. I DO NOT THINK THE BRAKES ARE SAFE; I DO NOT TRUST THIS CAR. THERE IS STILL A SAFETY PROBLEM. PROBLEM MANIFESTS ITSELF PRIMARILY AT TEMPERATURES 65 OR ABOVE. *TR

2009 TOYOTA VENZA, APPROXIMATELY 2K MILES ON CAR. STUCK ACCELERATOR PEDAL : DRIVING ON ROUTE 3 IN DUXBURY, MA AT HIGHWAY SPEED I ACCELERATED TO PASS A CAR AND THE GAS PEDAL STUCK AT OPEN THROTTLE. I POPPED THE GAS PEDAL SEVERAL TIMES AND THE PEDAL RETURNED TO ITS PROPER RELEASED POSITION. I BROUGHT THE CAR BACK TO THE TOYOTA DEALER AND THEY INSPECTED THE PEDAL AND RELATED COMPONENTS. NOTHING FOUND. TOYOTA FLOOR MATS ONLY WERE INSTALLED AND THEY WERE PROPERLY ANCHORED. THIS WAS NOT FLOOR MAT RELATED THE DEALER STATED THEY WERE GOING TO OPEN A "CASE" ON THE CAR. I SHOULD CALL TOYOTA 800 NUMBER AND REPORT THE PROBLEM I HAVE TRIED THE 800 TOYOTA NUMBER FOR WEEKS AND HAVE NEVER BE ABLE TO GET THROUGH. THE VENZA IS NOT PART OF THE TOYOTA RECALL, BUT MY CAR HAS THE PROBLEM ALL OTHER RECALLED TOYOTA CARS HAVE. *TW *TR

VENZA SPEEDS UP DOES NOT SLOW DOWN. CAN GO FAST WITHOUT STEPPING ON PEDAL. 2009. NOISE IN REAR AND IN FRONT. WAS TOLD NOT TO WORRY ABOUT IT. *CN

ON I-77 BETWEEN COLUMBIA,SC AND CHARLOTTE, WITH MY CRUISE CONTROL ON, RUNNING ABOUT 67, IN THE PASSING LANE. AS I APPROACHED A TRUCK IN THE PASSING LANE, I TAPPED THE BRAKE PEDAL TO DISENGAGE THE CRUISE CONTROL. IT DIDN'T WORK! I PRESSED THE OFF BUTTON ON THE CRUISE CONTROL, THAT DIDN'T WORK. I TRIED PRESSING THE BRAKE AGAIN AND EACH TIME I DID, WHEN I RELEASED THE BRAKE THE CAR "SHOT" OUT LIKE A ROCKET. FINALLY, I PUT THE VEHICLE IN NEUTRAL, PULLED OVER TO THE SIDE AND CUT-OFF THE IGNITION. I COULD HAVE EASILY RUN INTO THE BACK OF THE 18 WHEELER, OR ANOTHER VEHICLE. WHEN I RECRANKED THE VEHICLE'S CRUISE HAD DISENGAGED. I TOOK IT TO THE TOYOTA DEALER (CHEROKEE TOYOTA), CANTON, GEORGIA. THEY SAID THEY COULDN'T FIND ANYTHING WRONG, AND IT MAY HAVE BEEN THE FLOORMAT GOT STUCK UNDER THE ACCELERATOR. BELIEVE ME, THAT'S NOT WHAT HAPPENED. THE FLOOR MAT HAS NEVER MOVED WHILE DRIVING. THEY NEVER EXPLAINED TO ME WHY THE CRUISE CONTROL WOULD NOT DISENGAGE...I AM AFRAID TO USE MY CRUISE CONTROL, AND AFRAID TO ALLOW MY WIFE TO EVEN DRIVE THE VEHICLE.... *TR

I ACCELERATED TO MAKE A LANE CHANGE,VEHICLE TOOK OFF TO INCREASING ACCELERATION I ATTEMPTED TO BRAKE CAR WOULD NOT RESPOND. LUCKILY NO TRAFFIC WAS AHEAD OF ME. FINALLY CAR MANAGED TO STOP. I DIDN'T THINK IT WOULD. I HAD TO PRACTICALLY STAND ON BRAKE PEDAL. I WAS ASSUMING SOME HOW THE CRUISE CONTROL WAS INADVERTENTLY PRESSED BUT NO IT WAS NOT. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. HE STATED THAT WHILE HE WAS DRIVING IN REVERSE WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE UNEXPECTEDLY ACCELERATED AND HIT A TREE. THE ENGINE WAS STILL ON; HOWEVER, HE TURNED THE VEHICLE OFF AND PUSHED IT INTO THE GARAGE FOR FEAR THAT THE FAILURE WOULD REOCCUR. THE CONTACT SUSTAINED A LARGE LACERATION TO HIS HEAD. HE WAS REQUIRED TO GET STAPLES FOR HIS HEAD INJURY. THE AIRBAGS DID NOT DEPLOY. THE DEALER DID NOT OFFER ANY ASSISTANCE; YET, THEY ADVISED THE CONTACT TO NOTIFY THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD ADVISE HIM OF THE DIAGNOSIS AFTER THEY RETRIEVE THE VEHICLE AND INSPECT IT. THE FAILURE AND CURRENT MILEAGES WERE 230. UPDATE 12/14/09 *CN UPDATED 12/16/09*JB

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. WHILE DRIVING 5 MPH THE CONTACT STEPPED ON THE ACCELERATOR AND THE VEHICLE ACCELERATED TO A HIGHER SPEED WITHOUT WARNING. THE CONTACT EVENTUALLY REGAINED CONTROL OF THE VEHICLE BY APPLYING THE BRAKE PEDAL. THE FAILURE OCCURRED TWICE IN A SCHOOL ZONE. THE CONTACT IS CONCERNED OF THE SAFETY RISK SINCE THE FAILURE NEARLY CAUSED A TRAGEDY IN A SCHOOL ZONE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 300.

THE SUNROOF OF THE NEWLY PURCHASED TOYOTA VENZA FELL OFF WHILE DRIVING--THERE IS A DESIGN DEFECT... *TR

TL* THE CONTACT OWNS A 2009 TOYOTA VENZA. WHEN ATTEMPTING TO SHIFT GEARS OR DURING BRAKE ACTIVATION THE TRACTION CONTROL ACTIVATES. USUALLY AFTER 30 SECONDS THE TRACTION CONTROL MODE IS DEACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR INSPECTION. THE TECHNICIAN CONCLUDED THAT BECAUSE THEY COULD NOT DUPLICATE THE FAILURE, THEY COULD NOT PROVIDE A REMEDY. HE THEN ADDED THAT ALTHOUGH THE FAILURE WAS COMMON FOR HIS MODEL TYPE, THEY HAVE NOT DEVELOPED A REMEDY. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 1300.

TL*THE CONTACT OWNS A 2009 TOYOTA VENZA. THE CONTACT STATED THAT THE HEAD RESTS ON BOTH FRONT SEATS WERE MOVED UP TOO CLOSE TO THE WINDSHIELD. THE HEAD RESTS MAKE THE OCCUPANTS HEADS BEND DOWN, WHICH MAKES DRIVING UNCOMFORTABLE. THE TOYOTA MANUFACTURER STATED THAT THEY MOVED THE HEAD RESTS FOR SAFETY PURPOSE IN NEW VEHICLES. THE CONTACT STATED THAT THE HEAD RESTS POSE AN ISSUE FOR THOSE WHO ARE TALLER THAN FIVE FEET. THE FAILURE MILEAGE WAS 400 AND CURRENT MILEAGE WAS 800. UPDATED 8/28/09 *CN UPDATED 09/09/09*JB

WE OWN A 2009 TOYOTA VENZA 4 CYLINDER A/T FWD VEHICLE. ONE OF THE SAFETY FEATURES IN THIS VEHICLE IS HILL-START ASSIST. ON 7/20/09 WHILE I WAS AT A RED LIGHT ON AN UPHILL SLOPE, THE LIGHT TURNED GREEN AND UPON RELEASING THE BRAKES, THE VEHICLE IMMEDIATELY STARTED ROLLING BACKWARDS, ALMOST COLLIDING WITH A VEHICLE BEHIND US. ON 7/24/09 I TOOK THE VEHICLE TO WOLFCHASE TOYOTA IN MEMPHIS, TN. TO HAVE THE VEHICLE INSPECTED. I WAS TOLD FOUR DIFFERENT STORIES FROM THE DEALERSHIP AND TOYOTA U.S. HEADQUARTERS: THAT A: THE VENZA DID NOT HAVE THE HILL-START ASSIST FEATURE, B: IT DID HAVE THE FEATURE AND WAS WORKING FINE, C: ONLY ALL WHEEL DRIVE MODELS HAD THE FEATURE, AND D: MY CAR HAD THE FEATURE BUT IT DOESN'T ACTIVATE AUTOMATICALLY-YOU HAVE TO MANUALLY ACTIVATE THE FEATURE BY FULLY STEPPING ON THE BRAKE PEDAL UNTIL A BEEP IS HEARD AND THE TRACTION CONTROL LIGHT COMES ON, AND THEN YOU HAVE TWO SECONDS TO PRESS THE GAS PEDAL BEFORE THE FEATURE TURNS OFF. THE OWNERS MANUAL STATES THE VEHICLE HAS THE HILL-START ASSIST FEATURE BUT DOES NOT MENTION ANYTHING ABOUT ACTIVATING IT MANUALLY. WE WERE NOT NOTIFIED ABOUT THE MANUAL ACTIVATION BY THE DEALER UPON PURCHASING THE VEHICLE OR BY TOYOTA WHEN THE SAFETY CONCERN WAS FIRST BROUGHT UP. I FEEL TOYOTA SHOULD IMMEDIATELY SEND OUT A SAFETY NOTICE REQUIRING ALL EMPLOYEES BE BRIEFED ABOUT THE HILL-START ASSIST FEATURE, HOW IT DOESN'T ACTIVATE AUTOMATICALLY, AND HOW TO ACTIVATE THE FEATURE WHEN STOPPED ON AN UPHILL SLOPE. *TR

2009 TOYOTA VENZA (MANUFACTURED -OCT./08), 6 CYLINDER. WAS IN PARK,ABOUT TO GO IN REVERSE TO BACK OUT OF LEVEL DRIVEWAY, FOOT ON BRAKE, CAR WOULD NOT ENGAGE IN REVERSE! FOOT BRAKE PEDAL FELT TENSE AND INFLEXIBLE. IE. WOULD NOT MOVE EVEN WITH APPLIED FOOT PRESSURE. FLASHING TRACTION CONTROL LIGHT CAME ON. TURNED OFF CAR THEN RESTARTED AND REPEATED EFFORT TO BACK OUT. SAME THING! AGAIN REPEAT STEPS, REPEATED SAME RESPONSE. TRIED TURNING OFF TRACTION CONTROL AND TURNING BACK ON SEVERAL TIMES. NO IDEA WHAT DID IT, BUT FINALLY WAS ABLE TO BACK OUT. *TR

FIRST HIGHWAY TRIP WITH A BRAND NEW 2009 TOYOTA VENZA AUTOMATIC 4 CYLINDER AWD. MAINTAINED SPEED LIMIT 100 KILOS/HR. WENT TO PASS A SEMI AND GAS PEDAL STUCK AT 120 KILOMETERS ON NARROW TWO WAY HIGHWAY WITH SOFT SHOULDERS POST MAJOR SNOW FALL LAST FRIDAY(NORMALLY NOT SPEED). WAS UNABLE TO DEPRESS THE GAS PEDAL AND APPLY FULL PRESSURE ON BRAKES.THE VEHICLE DID NOT SLOW DOWN ENGINE WAS STILL RACING. FINALLY WAS ABLE TO PUT TRANSMISSION INTO NEUTRAL, STILL WITH FULL BRAKES BARELY WORKING WITH RACING ENGINE . ENGINE SMELLS BEGAN, ABLE TO WRESTLE CAR TO GRAVEL SHOULDER,THROW INTO PARK AND IMMEDIATELY KILLED ENGINE. ONCE SEMI CALMED DOWN, TRIED TO INSPECT GAS PEDAL. YANKED OUT TOYOTA MANUFACTURED INSTALLED RUBBER MAT WHICH HAD BEEN IMPROPERLY INSTALLED ON TOP OF EXISTING FACTORY CARPET MATT WHICH WAS CLIPPED IN PLACE. READ ABOUT THIS BEING IMPROPER - IN CAR MANUAL WHILE WAITING TO HEAR BACK FROM DEALERSHIP FOR SAFETY INSTRUCTIONS GIVEN SYSTEM WARNING THAT MAJOR BRAKE FAILURE MAY HAVE ALSO OCCURRED. CAREFULLY DID SOME CHECKS OF BRAKES. HARD PRESSURE ON PEDAL RESULTED IN TRACTION SIGNAL REAPPEARING. SOFT PRESSURE THERE WAS NO TRACTION SIGN. VERY CAUTIOUSLY AND SLOWLY 90 - 95 KILOMETERS/HR. CONTINUED HOME ON LAST LEG OF TRIP WITH NO PASSING. ONCE HOME, RE-INSPECTED GAS PEDAL AREA AND NOTED A CORRESPONDING LINE INDENT TO WHERE RUBBER MATT MAY HAVE DUG INTO CARPET ON RIGHT SIDE OF GAS PEDAL. THOUGH NOT A MECHANIC, DEDUCTIVELY, RUBBER MAT IMPROPER INSTALL MAY LIKELY HAVE CAUSED GAS PEDAL