2007 Toyota Matrix

Routine

Owners filed 96 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 2 times.

Not among the Toyota Matrix years to avoid. Which Toyota Matrix years to avoid →

When it fails
020k40k60k90k120k200k
44,650 milesMedian miles at failure

59 complaints record an odometer reading. Failures cluster around 10,000–20,000 miles.

Most common 2007 Toyota Matrix problems

34 of the 96 complaints (35%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags30
202
Electrical System10
110
Engine and Engine Cooling · engine9
010
Vehicle Speed Control · throttle and acceleration8
302
Tires6
000
Unknown or Other3
101
Fuel System, Gasoline · fuel system3
000
Air Bags › Frontal · airbags3
301
Wheels2
000
Service Brakes, Hydraulic · brakes2
000

2 safety recalls

Part 573 reports
Engine and Engine Cooling10V384000
Filed Aug 26, 20101,128,659 vehiclesToyota Motor North America, Inc.

Defect. TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2008 COROLLA AND COROLLA MATRIX VEHICLES. THE ENGINE CONTROL MODULE (ECM) FOR THE SUBJECT MODELS EQUIPPED WITH THE 1ZZ-FE ENGINE AND TWO-WHEEL DRIVE MAY HAVE BEEN IMPROPERLY MANUFACTURED. THERE IS A POSSIBILITY THAT A CRACK MAY DEVELOP AT CERTAIN SOLDER POINTS OR ON VARISTORS ON THE CIRCUIT BOARD.

Risk. THERE ARE A VARIETY OF WARNINGS AND CONSEQUENCES ASSOCIATED WITH THE DEFECT. THE ENGINE WARNING LAMP COULD BE ILLUMINATED, HARSH SHIFTING COULD RESULT, THE ENGINE MAY NOT START, OR THE ENGINE COULD SHUT OFF WHILE THE VEHICLE IS BEING DRIVEN. AN ENGINE SHUTOFF WHILE THE VEHICLE IS BEING DRIVEN INCREASES THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE PRODUCTION NUMBER OF THE ECM AND REPLACE THE ECM IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. TOYOTA WILL MAIL AN INTERIM OWNER NOTIFICATION THE MIDDLE OF SEPTEMBER 2010 TO ADVISE OWNERS OF THIS DEFECT AND RECALL. THIS INTERIM NOTIFICATION WILL INFORM OWNERS THAT THEY WILL RECEIVE A FUTURE NOTIFICATION WHEN PARTS BECOME AVAILABLE TO HAVE THE FREE REMEDY PERFORMED ON THEIR VEHICLE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Equipment › Other › Labels10V035000
Filed Feb 3, 2010271,417 vehiclesGulf States Toyota, Inc.

Defect. GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Risk. THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy. DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Engine
Filed Dec 6, 2024140,000 milesIN

The contact owns a 2007 Toyota Matrix. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

Air Bags
Filed Aug 31, 2020100,000 milesCA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA WHITTIER LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, WHO DIAGNOSED THAT THE AIR BAG COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Structure › Body › Door1 injured
Filed Jan 30, 2018130,000 milesGA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S DOOR, THE EXTERIOR DOOR HANDLE DETACHED. THE VEHICLE WAS TAKEN TO MILTON RUBEN AUTO GROUP (3514 WASHINGTON RD, AUGUSTA, GA 30907) WHERE IT WAS DIAGNOSED THAT THE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, WHILE ATTEMPTING TO ENTER THE VEHICLE, THE FRONT DRIVER'S DOOR HANDLE SHATTERED, CAUSING LACERATIONS TO THE DRIVER'S HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000. *TT THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. *TR

Air BagsCrash
Filed Jan 25, 2018120,000 milesKS

MY DAUGHTER TOTALED THIS VEHICLE WITH A FRONT END COLLISION. THE AIR BAG DID NOT DEPLOY.

Tires
Filed Jan 23, 2018AR

2007 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO DEFECTIVE ROADMASTER TIRES ON VEHICLE. *LD THE CONSUMER STATED IN A SPAN OF 2 MONTHS THE VEHICLE EXPERIENCED 3 FLAT TIRES. *JS

Air Bags
Filed Oct 26, 2017115,000 milesMD

I HAVE CALLED TOYOTA 355 3 TIMES. THEY SAY THE WAIT LIST IS VER Y LONG. THEY NEVER CALL ME BACK.

Air Bags
Filed Mar 24, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Feb 10, 2017MD

I HAVE COMPLAINED ABOUT THE DAYTIME RUNNING HEADLIGHTS IN DRIVE MODE, I WAS TOLD IT WAS THE NEW FEATURE FOR THIS MODEL. CAN NOT SWITCH LIGHTS UNTIL CAR IS PARK MODE, ENGINE OFF. I HAVE NOTICED WHEN I HAD EMERGENCY BRAKE ON AND STARTED THE ENGINE, THE LIGHTS WHERE OFF UNTIL I RELEASED THE BRAKE AND THEY CAME BACK ON. THERE ARE TIMES I NEED TO HAVE CONTROL TO TURN LIGHTS OFF AT NIGHT THAT DONT REFLECT ON OTHERS WHILE IDLING THE CAR. IT NICE TO HAVE RUNNING LAMPS ON FOR SAFETY, BUT I SHOULD BE ABLE TO TURN THEM OFF WHEN NEEDED. EXAMPLE: DRIVE IN THEATRE. HAD THIS PROBLEM FROM THE DAY I PURCHASE MY CAR.

Air Bags
Filed Feb 2, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Vehicle Speed ControlCrash1 injured
Filed Jan 13, 2017145,000 milesGA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE THE VEHICLE WAS EXITING A PARKING GARAGE AND WAITING AT A TOLL BOOTH, IT SUDDENLY ACCELERATED OUT OF CONTROL AND CRASHED INTO ANOTHER VEHICLE AND A RETAINING WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 04/19/17 *LJ *CN

Unknown or OtherCrash1 injured
Filed Jan 9, 2017105,000 milesKY

ON THE MORNING OF 12/16/2016, WHILE IN THE PARKING GARAGE WHERE MY WIFE WORKS, SHE STOPPED TO BACK INTO A PARKING SPOT AND THE CAR SUDDENLY ACCELERATED FORWARD AND WOULD NOT RESPOND TO VIGOROUS BRAKING NOR THE EMERGENCY BRAKE. THE CAR HIT A CONCRETE WALL, THE AIR BAG DEPLOYED, AND SHE WAS INJURED (NUMEROUS FRACTURES TO DATE). WE HAVE SEEN THE WORDS 'BRAKE OVERRIDE' AND 'SUDDEN UNINTENDED ACCELERATION' IN CASES AGAINST TOYOTA. THERE WERE NO FLOOR MATS IN THE CAR. WE BOUGHT THIS CAR IN THE FIRST WEEK OF OCT 2016, SO IT WAS ONLY APPROX 75 DAYS IN OUR POSSESSION. THE DEALERSHIP COULD NEVER GET US IN CONTACT WITH THE PREVIOUS OWNER (ABOUT UNRELATED QUESTIONS) AND NEVER MENTIONED ANY POSSIBLE ISSUE WITH THE CAR. THEY GAVE ME A CARFAX, BUT THERE WAS NO MENTION OF THE SUA ISSUE. WE FEEL TOYOTA OR SOMEONE SHOULD BE RESPONSIBLE FOR THIS HAPPENING. NOT ONLY IS THERE PHYSICAL DAMAGE TO THE PERSON, BUT ALSO MENTAL DAMAGE ABOUT DRIVING ANY CAR. WE BELIEVE THE ELECTRONICS ARE TO BLAME FOR THIS HAPPENING. WHAT ARE OUR OPTIONS? WE CANNOT FIND ANYONE TO TAKE THE CASE. PLEASE ADVISE, THANKS. *TR

Air Bags
Filed Aug 15, 2016TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 27, 2016CA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 9, 2016HI

TAKATA RECALL. I FEEL THAT TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. I HAVE BEEN WAITING OVER 3 MONTHS TO HAVE MY AIR BAG REPLACED. IT IS VERY DISCONCERTING THAT WE HAVE BEEN ADVISED TO REPLACE THE DEFECT AS SOON AS POSSIBLE BUT WE ARE UNABLE TO BECAUSE THE SERVICE CENTERS DO NOT HAVE THE PRODUCT IN STOCK.

Air Bags
Filed Jul 1, 2016PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 15, 2016KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 13, 2016MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Apr 3, 201687,000 milesPA

THERE MULTIPLE TIMES WERE MY VEHICLE WILL LOSE ALL POWER AND NOT RESTART AFTER BEING TURNED OFF. I HAVE HAD THE BATTERY CHANGED TO BRAND NEW, PLUS A DIFFERENT ALTERNATOR INSTALLED WITH NO FIX TO THE ISSUE. I DO BELIEVE MY VEHICLE ECM HAS GONE BAD AND I HAVE NOT RECEIVED A RECALL NOTICE.

Air Bags
Filed Feb 18, 2016CA

TOYOTA MATRIX RECALL I HAD RECEIVED A RECALL NOTICE FROM TOYOTA ABOUT MY VEHICLE MODEL. THE LETTER HAD MENTIONED THAT I WAS TO SOON BE CONTACTED ABOUT TOYOTA FIXING THE ISSUE WHEN THE MANUFACTURER RECEIVED THE PARTS. THIS NOTICE CAME TO ME ON AUGUST. I HAD CONTACTED THE DEALERSHIP, IN WHICH I HAD BOUGHT MY VEHICLE, TO REMIND THEM THAT I HAVE YET TO BE CONTACTED ABOUT THE RECALL ISSUE. I WAS TOLD THAT THE MANUFACTURER HAD YET TO EVEN INFORM THEM ABOUT THE PROGRESS ON THE ISSUE, BUT IF ANYTHING, I WOULD UPDATED SHORTLY. IT HAS BEEN ABOUT HALF A YEAR, AND I HAVE YET TO BE CONTACTED BY TOYOTA.

Air Bags
Filed Jan 5, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 1, 2015MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 18, 2015250,000 milesOH

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE AIR BAG CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000. UPDATED 02/05/16*LJ *CN

Air Bags
Filed Nov 13, 2015FL

RECALL NOTICE RECEIVED EARLY AUGUST, 2015. MADE APPOINTMENT WITH DEALER WHEN I WAS TOLD, WHEN BROUGHT INT, AIRBAG WOULD BE REPLACED IN ABOUT 1 HOUR. AFTER SHOWING UP FOR APPOINTMENT, I WAS TOLD PART MUST BE ORDERED, AND NEW APPOINTMENT WOULD BE NECESSARY IN ABOUT TWO WEEKS, AND WOULD BE NOTIFIED WHEN PART ARRIVED. I WAS NEVER CONTACTED.

Air Bags
Filed Nov 5, 2015ME

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 4, 2015MA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 31, 201585,000 milesNJ

TOYOTA HAS NOT RECTIFIED THE AIRBAG ISSUE IN A TIMELY MANNER. I RECEIVED AN "INTERIM NOTICE" FROM TOYOTA REGARDING THE RECALL OF AIRBAGS ON MY CAR 8/10/2015. THE STATUS OF MY CAR ACCORDING TO TOYOTA REMAINS "INTERIM" AND AS SUCH THEY ARE NOT ABLE TO REPLACE THE AIRBAG. HOWEVER, IN SAID LETTER TOYOTA STATED THAT, "UNTIL THE REMEDY BECOMES AVAILABLE IN YOUR LOCATION, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." IN OTHER WORDS, YOU CANNOT FULLY USE YOUR CAR AND TO DATE, WE CANNOT FIX IT.

Air Bags
Filed Oct 28, 2015FL

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THIS ISSUE HAS BEEN RESOLVED - THE DEALERSHIP HAS RECEIVED THE NECESSARY PARTS AND HAS COMPLETED THE REPAIR. THANK YOU. *TR

Air Bags
Filed Oct 16, 2015MN

THERE IS A RECALL ON MY CAR-SENT IN MAY 2015.HAVE BEEN TRYING TO GET INFO. ON WHEN THESE PARTS WOULD BE IN TO BE FIXED. PASSENGER AIRBAG. CALLED MY DEALERSHIP, TOYOTA HQ, CHAT WITH TVSH AND AM GETTING NOWHERE. THIS IS A HUGE INCONVENIENCE. WANT INFO. ON WHEN THIS WILL BE FIXED. IT IS ALMOST NOVEMBER. CONTACT ME AT [XXX] THANK YOU FOR YOUR IMMEDIATE ATTENTION TO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags › Frontal › Passenger Side › Inflator Module
Filed Oct 9, 2015CA

WE RECEIVED THE TAKATA AIRBAG RECALL NOTICE IN JUNE 2015 AND STILL HAVE NOT RECEIVED ANY INFORMATION ABOUT THE STATUS OF AN AIRBAG REPLACEMENT. WE WERE NOTIFIED NOT TO HAVE ANYONE RIDE IN THE PASSENGER SEAT DUE TO THE AIRBAG DEFICIENCY. IT HAS BEEN AN UNREASONABLE TIME AND STILL THERE IS NOT ETA ON A REPLACEMENT. THIS IS A HUGE INCONVENIENCE AS THIS IS OUR FAMILY CAR AND WE ARE CURRENTLY EXPECTING. I WOULD EXPECT FOR THIS THREATENING RECALL TO BE HANDLED MORE EFFICIENTLY OR ACCOMMODATIONS TO BE MADE.

Air Bags
Filed Oct 1, 2015CA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 8, 2015262,000 milesPA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER. THE CONTACT ATTEMPTED TO ACCELERATE; HOWEVER, THE VEHICLE WOULD NOT MOVE. THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ECM NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 262,000.

Air Bags
Filed Sep 4, 2015NM

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical SystemFire
Filed Aug 13, 201585,000 milesCA

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AND WHILE DRIVING LESS THAN 10 MPH, THE SPEEDOMETER READ 20 MPH. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT SMOKE STARTED EMITTING FROM UNDER THE HOOD, AS WELL AS, THE RIGHT PASSENGER SEAT. THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE CONTACT STATED THAT THE ENGINE SOUNDED LIKE IT WAS GOING TO START ON ITS OWN AND THEN THE WINDSHIELD WIPERS ACTIVATED AND THE DASHBOARD LIGHTS FLASHED. THE FIREMEN ARRIVED AND UNPLUGGED THE BATTERY. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN WAS TAKEN TO THE DEALER FOR INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Air Bags
Filed Aug 11, 2015MD

TOYOTA IS RECALLING SEVERAL MODELS INCLUDING MINE FOR A DEFECTIVE PASSENGER SIDE AIRBAG. APPARENTLY METAL CAN BURST THROUGH THE AIRBAG IF IT IS DEPLOYED CAUSING INJURY OR DEATH. THEY SENT ME A LETTER STATING THEY ARE WORKING ON GETTING THE PARTS FOR REPAIR BUT DON'T KNOW WHEN THAT MAY BE. THEY SUGGESTED THAT NOBODY RIDE IN THE FRONT PASSENGER SEAT UNTIL IT CAN BE FIXED BY AN UNDETERMINED DATE. NOT A SATISFACTORY SOLUTION IN MY OPINION.

Unknown or Other
Filed Jul 27, 2015138,000 milesFL

EXTERIOR DOOR HANDLES ALL BROKE OFF MAKING IT DIFFICULT TO ENTER CAR, WHICH MAKES IT DIFFICULT TO OPEN DOOR TO ENTER CAR OR OPEN DOOR TO REMOVE CHILDREN

Air Bags
Filed Jul 24, 2015TX

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 23, 2015AL

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 21, 2015TX

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jul 20, 2015TX

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE, AS LONG AS THE FRONT PASSENGER SEAT WAS NOT OCCUPIED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed May 2, 2015FL

IN FEBRUARY 2015, WITHIN ONE WEEK, THREE OF THE FOUR EXTERIOR DOOR HANDLES HAVE BROKEN IN HALF! IS THIS HAPPENING TO OTHERS? HOW DO I GET THIS REPAIRED? *TR

Power Train
Filed Feb 17, 201595,000 milesOR

I BROUGHT MY MATRIX TO TOYOTA OF BELLEVUE WITH CONCERNS ABOUT THE CLUTCH AND TRANSMISSION SHORTLY AFTER ITS PURCHASE. I WAS BRUSHED OFF SAYING THIS IS JUST HOW TOYOTA'S DRIVE. WELL I GUESS THEY WEREN'T LYING ABOUT THAT BECAUSE I AM AMONG MANY OWNERS THAT HAVE HAD THEIR BEARING IN THEIR TRANSMISSION FAIL PREMATURELY. I WAS GOING 65 MILES AN HOUR DOWN THE FREEWAY WHEN I LOST CONTROL OF MY VEHICLE. I WAS LUCKY ENOUGH TO BE IN THE RIGHT LANE AND CAME SAFELY TO A STOP BUT THIS COULD HAVE EASILY ENDED BADLY FOR MY PASSENGER AND I. TO TOP IT OFF MY 7 YEAR WARRANTY I PURCHASED WAS MISLEADING. IT WAS FOR 7 YEARS FROM THE FIRST OWNER AND EVEN THOUGH I OWN A 2007 THE WARRANTY STARTED IN 2006. NONE OF THIS WAS EXPLAINED TO ME AND IN FACT THE WRITING FROM THE DEALER IN THE WARRANTY GUIDE SHOWS MY DATE OF PURCHASE AS 2010 AND SUBSEQUENTLY READS AS THE WARRANTY IS VALID UNTIL 2017 OR 100,000 MILES. MY MATRIX IS AT 95,000 MILES IF I HAD NOT BOUGHT THE WARRANTY MY CAR WOULD BE PAID OFF. I'M NOW STUCK WITH REPAIR COSTS FOR A FAULTY PART THAT SHOULD BE RECALLED AND I STILL OWE ON MY CAR. WE ARE A TOYOTA FAMILY AND I HOPE THEY OWN UP TO RECALL SO I CAN CONTINUE TO STAY LOYAL TO THIS COMPANY. *TR

Power Train
Filed Oct 16, 201476,000 milesTX

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SPARK PLUGS AND COILS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

Air Bags
Filed Oct 14, 201430,000 milesFL

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG COVER BECAME STICKY AND SOFT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE RESULTS OF THE DIAGNOSTIC WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Air BagsCrash2 injured
Filed Oct 19, 201362,484 milesKY

WAS STOPPED AT LIGHT AND WAS REAR ENDED BY ONE THAT REAR ENDED THE OTHER CAR. AIR BAG DID NOT COME OUT ONLY SEAT BELT PULLED TIGHT. NOW HAVE MESSAGE AIR BAG IS OFF. DAMAGE TO CAR IS OVER $3,000. *LN

Wheels
Filed Sep 11, 201210,000 milesFL

MAUS TOYOTA REFUSES TO REPLACE "FLYING HUPCAPS"! (ORLANDO) -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- HI, I PURCHASED A 2007 MATRIX NEW FROM MAUS TOYOTA AND ALL 4 HUBCAPS CAME OFF WHEN DRIVING BECAUSE THEY WERE ONLY HELD ON WITH PLASTIC CLIPS. I HAVE TALKED TO OTHER MATRIX OWNERS AND SEEN MANY MATRIXS WITH MISSING HUBCAPS. MAUS TOYOTA SAYS IT WILL REPLACE THE HUBCAPS FOR $77. EACH! I TOLD MAUS THAT TOYOTA SHOULD RECALL THE 2007 MATRIXS BEFORE SOMEONE GETS HURT BY A FLYING HUBCAP COMING OFF AT 60MPH AND THERE SHOULD BE NO REPLACEMENT CHARGE BECAUSE IT IS TOYOTA'S FAULT FOR USING WEAK PLASTIC CLIPS TO HOLD THEIR HUBCAPS ON! I HOPE WESH CAN HELP HUNDREDS OF "UGLY" MATRIX OWNERS GET FREE, SAFE REPLACEMENT HUBCAPS FROM TOYOTA AND RECALL THE DANGEROUS LOOSE ONES NOW ON THEIR 2007 MATRIXS. I CAN SEND A PHOTO IF NECESSARY. *TR

Vehicle Speed ControlCrash1 injured
Filed Sep 22, 201131,000 milesMO

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE THE BRAKES WERE APPLIED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A BUILDING. THE CONTACT SUSTAINED INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.

Tires
Filed Aug 31, 201128,150 milesMA

I OWN 2007 TOYOTA MATRIX. 28,161 CURRENT MILEAGE. FOUR (4) GOOD YEAR TIRES - EAGLE P205/55R/16 COME WITH MATRIX. DEFECTIVE TIRES. OTHER 3 TIRES STILL LOOKS GOOD CONDITION BUT ONE OF THE SIDEWALL DRIED PREMATURELY AND THE TIRE APART INTO 2 PIECES WHILE I WAS DRIVING. I SENT THE EMAIL TO CONTACT GOODYEAR LAST SAT 8/27/2011. FOR SAFETY REASON, I WOULD LIKE TO CHANGE DIFFERENT MODEL TIRES. BUT GOODYEAR DID NOT REPLY AT ALL. I TAKE SOME PICTURES ALSO. *TR

Unknown or Other
Filed Aug 18, 201142,393 milesVA

I AM GREATLY CONCERNED ABOUT THE FACT THAT HOW TOYOTA IS HANDLING MANUFACTURING DEFECTS COULD LEAD TO THE INJURIES OR DEATHS OF ITS CUSTOMERS. WE RECEIVED INFORMATION FROM TOYOTA SAYING THAT THE ONBOARD COMPUTER FOR THE CAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE COMPANY DID NOTHING FOR MONTHS DESPITE REPEATED PHONE CALLS. TOYOTA REPRESENTATIVES ON THE PHONE INITIALLY PROVIDED NO HELP IN GETTING THE PROBLEM RESOLVED. WE FINALLY GOT PERMISSION TO BRING THE CAR TO A DEALER FOR REPAIR, WHICH ALSO HAD THE ENGINE LIGHT ON (THERE CAN BE MANY REASONS FOR THIS, BUT THEY SHOULD BE EASILY IDENTIFIED. I HAD TO WAIT SEVERAL HOURS BECAUSE THE INITIAL REPLACEMENT WAS ALSO DEFECTIVE (I BELIEVE THE DATE WAS 6/8/11). AS I DROVE AWAY FROM THE DEALERSHIP, WHICH WAS NOW CLOSED, THE ENGINE LIGHT CAME BACK ON. WE HAD TO BRING BACK THE CAR, AND WERE TOLD THAT THE 02 SENSOR WAS DEFECTIVE. I HAVE READ ON THE INTERNET (ALTHOUGH I DON'T KNOW THE ACCURACY OF THIS) THAT TOYOTA HAS BEEN PUTTING DEFECTIVE O2 SENSORS IN CARS THAT DON'T LAST AS LONG AS THEY SHOULD (OURS ONLY HAS 42K). WE THEN HAD TO PAY AN INDEPENDENT MECHANIC WITH A MUCH HIGHER CUSTOMER SERVICE RATING THAN TOYOTA DEALERS HAVE TO FIND OUT WHAT IS ACTUALLY WRONG WITH THE CAR. THE PROBLEM WAS CONFUSED BY THE FACT THAT THE ONBOARD COMPUTER WAS NOT CONSISTENT OR ACCURATE. FOR DAYS THE ENGINE LIGHT WAS ON, FOR DAYS IT WAS OFF. THESE MECHANICS SAID THAT THE TOYOTA DEALER MADE AN ERROR AND DID NOT CLEAR THE COMPUTER'S HISTORY SO ANY F

Engine and Engine Cooling
Filed May 5, 201160,000 milesNM

TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V384000 (ENGINE AND ENGINE COOLING) SEPTEMBER 2010. THE NOTICE ADVISED THAT A SECOND NOTIFICATION WOULD BE SENT TO INFORM VEHICLE OWNERS OF WHEN THE REPAIRS WERE SCHEDULED TO BEGIN. THE CONTACT HAD YET TO RECEIVE A SECOND NOTIFICATION AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL BUT WAS FURTHER DOWN THE LIST FOR REPAIRS. THE BELIEVED THAT THE ESTIMATED TIME OF REPAIRS HAD EXCEEDED BEYOND A REASONABLE TIME FRAME. THE CURRENT MILEAGE WAS 60,000.

Engine and Engine Cooling
Filed Apr 12, 2011WA

2007 TOYOTA MATRIX. CONSUMER STATES PROBLEM WITH ENGINE CONTROL MODULE *TGW WHEN THE CONSUMER RECEIVED THE RECALL NOTICE, HE IMMEDIATELY TOOK THE VEHICLE TO THE DEALER. IT WAS DETERMINED THE ECU WAS FAULTY AND IT WAS REPLACED. THE CONSUMER STATED HE EXPERIENCED SHIFTING PROBLEMS WITH THE VEHICLE. THE DEALER INFORMED HIM, THE CLUTCH HAD WORN OUT PREMATURELY. THE CONSUMER BELIEVED THE FAULTY ECU MAY HAVE BEEN THE REASON FOR THE WORN OUT CLUTCH. *JB

Complaints 1-50 of 96, newest first, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20130100Routine
20125100Routine
201110200Routine
201045400Routine
2009192310Routine
200838200Routine
2007 — this page96220Routine
2006170400Routine
2005213221Fatalities reported
2004138320Routine
2003268331Fatalities reported
20022010Routine

Compare every Matrix year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 26, 2010. Source: NHTSA Office of Defects Investigation.