What owners reported
Newest filingsEngine
Filed Dec 6, 2024140,000 milesIN
The contact owns a 2007 Toyota Matrix. The contact stated that while driving at an undisclosed speed, there was an engine misfire, with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
Air Bags
Filed Aug 31, 2020100,000 milesCA
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TOYOTA WHITTIER LOCATED AT 14577 E, WHITTIER BLVD, WHITTIER, CA 90605, WHO DIAGNOSED THAT THE AIR BAG COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Structure › Body › Door1 injured
Filed Jan 30, 2018130,000 milesGA
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE ATTEMPTING TO OPEN THE REAR DRIVER'S DOOR, THE EXTERIOR DOOR HANDLE DETACHED. THE VEHICLE WAS TAKEN TO MILTON RUBEN AUTO GROUP (3514 WASHINGTON RD, AUGUSTA, GA 30907) WHERE IT WAS DIAGNOSED THAT THE HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SEVERAL MONTHS LATER, WHILE ATTEMPTING TO ENTER THE VEHICLE, THE FRONT DRIVER'S DOOR HANDLE SHATTERED, CAUSING LACERATIONS TO THE DRIVER'S HAND. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000. *TT THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. *TR
Air BagsCrash
Filed Jan 25, 2018120,000 milesKS
MY DAUGHTER TOTALED THIS VEHICLE WITH A FRONT END COLLISION. THE AIR BAG DID NOT DEPLOY.
Tires
Filed Jan 23, 2018AR
2007 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO DEFECTIVE ROADMASTER TIRES ON VEHICLE. *LD THE CONSUMER STATED IN A SPAN OF 2 MONTHS THE VEHICLE EXPERIENCED 3 FLAT TIRES. *JS
Air Bags
Filed Oct 26, 2017115,000 milesMD
I HAVE CALLED TOYOTA 355 3 TIMES. THEY SAY THE WAIT LIST IS VER Y LONG. THEY NEVER CALL ME BACK.
Air Bags
Filed Mar 24, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Exterior Lighting
Filed Feb 10, 2017MD
I HAVE COMPLAINED ABOUT THE DAYTIME RUNNING HEADLIGHTS IN DRIVE MODE, I WAS TOLD IT WAS THE NEW FEATURE FOR THIS MODEL. CAN NOT SWITCH LIGHTS UNTIL CAR IS PARK MODE, ENGINE OFF. I HAVE NOTICED WHEN I HAD EMERGENCY BRAKE ON AND STARTED THE ENGINE, THE LIGHTS WHERE OFF UNTIL I RELEASED THE BRAKE AND THEY CAME BACK ON. THERE ARE TIMES I NEED TO HAVE CONTROL TO TURN LIGHTS OFF AT NIGHT THAT DONT REFLECT ON OTHERS WHILE IDLING THE CAR. IT NICE TO HAVE RUNNING LAMPS ON FOR SAFETY, BUT I SHOULD BE ABLE TO TURN THEM OFF WHEN NEEDED. EXAMPLE: DRIVE IN THEATRE. HAD THIS PROBLEM FROM THE DAY I PURCHASE MY CAR.
Air Bags
Filed Feb 2, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Vehicle Speed ControlCrash1 injured
Filed Jan 13, 2017145,000 milesGA
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. WHILE THE VEHICLE WAS EXITING A PARKING GARAGE AND WAITING AT A TOLL BOOTH, IT SUDDENLY ACCELERATED OUT OF CONTROL AND CRASHED INTO ANOTHER VEHICLE AND A RETAINING WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. UPDATED 04/19/17 *LJ *CN
Unknown or OtherCrash1 injured
Filed Jan 9, 2017105,000 milesKY
ON THE MORNING OF 12/16/2016, WHILE IN THE PARKING GARAGE WHERE MY WIFE WORKS, SHE STOPPED TO BACK INTO A PARKING SPOT AND THE CAR SUDDENLY ACCELERATED FORWARD AND WOULD NOT RESPOND TO VIGOROUS BRAKING NOR THE EMERGENCY BRAKE. THE CAR HIT A CONCRETE WALL, THE AIR BAG DEPLOYED, AND SHE WAS INJURED (NUMEROUS FRACTURES TO DATE). WE HAVE SEEN THE WORDS 'BRAKE OVERRIDE' AND 'SUDDEN UNINTENDED ACCELERATION' IN CASES AGAINST TOYOTA. THERE WERE NO FLOOR MATS IN THE CAR. WE BOUGHT THIS CAR IN THE FIRST WEEK OF OCT 2016, SO IT WAS ONLY APPROX 75 DAYS IN OUR POSSESSION. THE DEALERSHIP COULD NEVER GET US IN CONTACT WITH THE PREVIOUS OWNER (ABOUT UNRELATED QUESTIONS) AND NEVER MENTIONED ANY POSSIBLE ISSUE WITH THE CAR. THEY GAVE ME A CARFAX, BUT THERE WAS NO MENTION OF THE SUA ISSUE. WE FEEL TOYOTA OR SOMEONE SHOULD BE RESPONSIBLE FOR THIS HAPPENING. NOT ONLY IS THERE PHYSICAL DAMAGE TO THE PERSON, BUT ALSO MENTAL DAMAGE ABOUT DRIVING ANY CAR. WE BELIEVE THE ELECTRONICS ARE TO BLAME FOR THIS HAPPENING. WHAT ARE OUR OPTIONS? WE CANNOT FIND ANYONE TO TAKE THE CASE. PLEASE ADVISE, THANKS. *TR
Air Bags
Filed Aug 15, 2016TN
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air Bags
Filed Jul 27, 2016CA
TL* THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Jul 9, 2016HI
TAKATA RECALL. I FEEL THAT TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. I HAVE BEEN WAITING OVER 3 MONTHS TO HAVE MY AIR BAG REPLACED. IT IS VERY DISCONCERTING THAT WE HAVE BEEN ADVISED TO REPLACE THE DEFECT AS SOON AS POSSIBLE BUT WE ARE UNABLE TO BECAUSE THE SERVICE CENTERS DO NOT HAVE THE PRODUCT IN STOCK.
Air Bags
Filed Jul 1, 2016PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Apr 15, 2016KY
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Apr 13, 2016MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical System
Filed Apr 3, 201687,000 milesPA
THERE MULTIPLE TIMES WERE MY VEHICLE WILL LOSE ALL POWER AND NOT RESTART AFTER BEING TURNED OFF. I HAVE HAD THE BATTERY CHANGED TO BRAND NEW, PLUS A DIFFERENT ALTERNATOR INSTALLED WITH NO FIX TO THE ISSUE. I DO BELIEVE MY VEHICLE ECM HAS GONE BAD AND I HAVE NOT RECEIVED A RECALL NOTICE.
Air Bags
Filed Feb 18, 2016CA
TOYOTA MATRIX RECALL I HAD RECEIVED A RECALL NOTICE FROM TOYOTA ABOUT MY VEHICLE MODEL. THE LETTER HAD MENTIONED THAT I WAS TO SOON BE CONTACTED ABOUT TOYOTA FIXING THE ISSUE WHEN THE MANUFACTURER RECEIVED THE PARTS. THIS NOTICE CAME TO ME ON AUGUST. I HAD CONTACTED THE DEALERSHIP, IN WHICH I HAD BOUGHT MY VEHICLE, TO REMIND THEM THAT I HAVE YET TO BE CONTACTED ABOUT THE RECALL ISSUE. I WAS TOLD THAT THE MANUFACTURER HAD YET TO EVEN INFORM THEM ABOUT THE PROGRESS ON THE ISSUE, BUT IF ANYTHING, I WOULD UPDATED SHORTLY. IT HAS BEEN ABOUT HALF A YEAR, AND I HAVE YET TO BE CONTACTED BY TOYOTA.
Air Bags
Filed Jan 5, 2016CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
20 of 96 complaints, reproduced as filed.