2002 Toyota Matrix

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the power train › clutch assembly. No safety recall has been issued.

What fails

Component	Reports		Crashes	Fires	Injuries
Power Train › Clutch Assembly	1		0	0	0
Electrical System	1		0	1	0

What owners reported

Newest filings

Electrical SystemFire

Filed Aug 25, 201018,000 milesFL

WAITING FOR LIGHT TO TURN GREEN, ANOTHER DRIVER ALERT ME THAT THERE WAS SMOKE COMING FROM ENGINE COMPARTMENT. I IMMEDIATELY OPEN THE HOOD AND THERE WAS FIRE BETWEEN ENGINE AND FIREWALL. THE VEHICLE WAS A LEASED 2002 TOYOTA MATRIX XRS. MY INSURANCE COMPANY DECLARED IT A TOTAL LOSS. I TRIED TO CONTACT TOYOTA AND DEALER SEVERAL TIMES FOR ANSWERS IN REGARDS TO ISSUE BUT I WAS GIVEN THE SAME ANSWER, FIRES WERE NOT COVERED BY WARRANTY, WHICH IS I UNDERSTAND BUT THEY NEVER MAKE AN EFFORT TO MAKE INVESTIGATION TO WHAT CAUSED THE PROBLEM. *TR

Power Train › Clutch Assembly

Filed Sep 20, 2004CA

CONSUMER STATES TOOK VEHICLE TO THE DEALER FOR THE 25,000 MILES SERVICE, AND ASKED THE DEALER TO CHECK THE CLUTCH BECAUSE IT WAS SLIPPING. DEALER DID NOT CHECK THE CLUTCH. CONSUMER DROVE THE VEHICLE OUT OF THE GARAGE WITH THE CLUTCH SLIPPING. LATER, HE HAD TO TAKE THE VEHICLE BACK THE SECOND TIME. THIS TIME HE ASKED DEALER SPECIFICALLY THAT THE CLUTCH BE CHECKED. DEALER TOLD CONSUMER THAT THAT THE CLUTCH WAS DEFECTIVE. *AK

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2003

Year	Complaints	Recalls	Fires	Deaths	Assessment
2013	0	1	0	0	Routine
2012	5	1	0	0	Routine
2011	10	2	0	0	Routine
2010	45	4	0	0	Routine
2009	192	3	1	0	Routine
2008	38	2	0	0	Routine
2007	96	2	2	0	Routine
2006	170	4	0	0	Routine
2005	213	2	2	1	Fatalities reported
2004	138	3	2	0	Routine
2003	268	3	3	1	Fatalities reported
2002 — this page	2	0	1	0	Routine

Compare every Matrix year →

Other Toyota models

All Toyota models →

Camry 17,874 Prius 12,499 Corolla 11,638 RAV4 9,363 Sienna 8,544 Tacoma 8,420 Tundra 6,885 4Runner 5,858 Highlander 5,680 Avalon 3,402

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.