2021 Thomas Built Buses Saf-T-Liner C2

Routine

No owner complaints are on file for this vehicle. It has been recalled 15 times.

15 safety recalls

Part 573 reports
Equipment › Other › Labels24V555000
Filed Jul 24, 202427,494 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Risk. Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy. Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

Structure › Emergency › Escape/Egress/Exit › Latching/Release System23V669000
Filed Oct 3, 202320,668 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Remedy. Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Structure › Emergency › Escape/Egress/Exit › Latching/Release System23V670000
Filed Oct 3, 2023173 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Risk. An emergency exit door opening unexpectedly can increase the risk of an injury.

Remedy. Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Electrical System23V209000
Filed Sep 13, 2023380 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.

Risk. A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.

Remedy. Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.

Structure › Body23V333000
Filed May 9, 202323,590 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."

Risk. A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.

Remedy. Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.

Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm)22V438000
Filed Jun 20, 2022461 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.

Risk. Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy. Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.

Parking Brake › Electrical › Switch21V547000
Filed Jul 20, 2021267 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.

Risk. Unintended movement of the vehicle increases the risk of a crash.

Remedy. DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-896.

Steering › Linkages › Tie Rod Assembly21V370000
Filed May 19, 2021479 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.

Risk. Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.

Remedy. Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

Steering › Critical Fasteners21V255000
Filed Apr 12, 20211,252 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.

Risk. A fractured bolt may cause a loss of steering, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

Tires › Valve21V207000
Filed Mar 24, 202122 vehiclesDaimler Trucks North America, Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Thomas Built C2 Saf-T-Liner School Buses. The tire valve stem extension may be damaged by contact with disc brake caliper.

Risk. A damaged tire valve stem may cause a loss of tire pressure, increasing the risk of a crash. A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.

Remedy. DTNA will notify owners, and dealers will replace the valve stems, free of charge. This recall is expected to begin on May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-882.

Showing 10 of 15 campaigns, newest first.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20270600Routine
20260700Routine
202501300Routine
202401400Routine
202301200Routine
202211200Routine
2021 — this page01500Routine
202011600Routine
201902400Routine
201812200Routine
201702800Routine
201602500Routine
201522000Routine
201401800Routine
201311800Routine
201231600Routine
201102200Routine
201012200Routine
200922100Routine
200852700Routine
200712500Routine
200622110Routine
200501600Routine
20040500Routine
20031400Routine
20021200Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine
19970100Routine
19960100Routine
19950100Routine

Compare every Saf-T-Liner C2 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 24, 2024. Source: NHTSA Office of Defects Investigation.