Daimler Trucks North America, LLC: Structure › Emergency › Escape/Egress/Exit › Latching/Release System
Daimler Trucks North America, LLC reported this defect to federal regulators on Oct 3, 2023 and put the number of vehicles at risk at 173. The repair is free for as long as the recall stands.
The defect
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
The risk
An emergency exit door opening unexpectedly can increase the risk of an injury.
The remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Thomas Built Buses Saf-T-Liner C2 | 0 | 14 | 0 | 0 |
| 2023 Thomas Built Buses Saf-T-Liner C2 | 0 | 12 | 0 | 0 |
| 2022 Thomas Built Buses Saf-T-Liner C2 | 1 | 12 | 0 | 0 |
| 2021 Thomas Built Buses Saf-T-Liner C2 | 0 | 15 | 0 | 0 |
| 2020 Thomas Built Buses Saf-T-Liner C2 | 1 | 16 | 0 | 0 |
| 2019 Thomas Built Buses Saf-T-Liner C2 | 0 | 24 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V670000.
Full record for the 2024 Thomas Built Buses Saf-T-Liner C2 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →