2018 Thomas Built Buses Saf-T-Liner C2

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 22 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
103

22 safety recalls

Part 573 reports
Seats19V712000
Filed Oct 4, 201953,528 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Risk. The lack of impact absorption increases the risk of injury in the event of a crash.

Remedy. DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.

Power Train › Automatic Transmission › Torque Converter19V686000
Filed Sep 27, 2019618 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.

Risk. The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.

Remedy. DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.

Service Brakes, Air › Disc19V444000
Filed Jun 11, 201911,546 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.

Risk. The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.

Remedy. DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.

Suspension › Front › Control Arm18V914000
Filed Dec 19, 201873 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Thomas Built Saf-T-Liner HDX, C2, and EFX School Buses, equipped with Detroit Axle axles. The affected vehicles may have loose steering tie rod arm bolts.

Risk. Loose tie rod arm bolts may lead to separation of the tie rod arm, affecting vehicle steering, and increasing the risk of a crash.

Remedy. DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Structure › Body › Roof and Pillars18V878000
Filed Dec 10, 201832 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 transit buses. The roof adhesive that supports the roof header may not have been properly applied.

Risk. Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.

Remedy. DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued and interim notification to owners on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.

Structure › Body › Roof and Pillars18V877000
Filed Dec 10, 20186,031 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 school buses. The roof adhesive that supports the roof header may not have been properly applied.

Risk. Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.

Remedy. DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued owners an interim notification on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.

Service Brakes, Air › Disc › Caliper18V702000
Filed Oct 5, 20181,532 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Thomas Built school buses Saf-T-Liner C2, Saf-T-Liner HDX and Saf-T-Liner EFX school buses. The brake caliper mounting bolts may have been insufficiently tightened.

Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Remedy. DTNA has notified owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

Equipment Adaptive/Mobility18V560000
Filed Aug 23, 201884 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy. Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.

Seats18V561000
Filed Aug 23, 201833 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 school buses, equipped with S3B 45" Restraint School Bus Seats. In the event of a crash, the seat's foot may pull through the bolted joint at the bus floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Risk. In the event of a crash, if the seat detaches from the floor, it can increase the risk of injury.

Remedy. DTNA will notify owners, and dealers will install a washer between the rear mounting foot, and the bus floor to keep the seat secured, free of charge. The recall began October 17, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL787.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper18V352000
Filed May 29, 20182,767 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX and Saf-T-Liner HDX school buses equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Risk. If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Showing 10 of 22 campaigns, newest first.

What owners reported

Newest filings
Structure › BodyCrash3 injured
Filed Apr 10, 20182,100 milesSC

A 2018 THOMAS BUILT TYPE C SCHOOL BUS WAS TRAVELING AT A SPEED OF APPROXIMATELY 42 MPH ON A CITY/URBAN STREET WITH 5 PASSENGERS, PLUS THE OPERATOR ON BOARD. A TREE FELL AND STRUCK THE BUS NEAR, OR ON, THE RIGHT FRONT WINDSHIELD/ROOF AREA. THIS IMPACT CAUSED THE ENTIRE ROOF AREA TO COLLAPSE WITH SEVERE DAMAGE THROUGHOUT THE ENTIRE LENGTH OF THE BUS.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20270600Routine
20260700Routine
202501300Routine
202401400Routine
202301200Routine
202211200Routine
202101500Routine
202011600Routine
201902400Routine
2018 — this page12200Routine
201702800Routine
201602500Routine
201522000Routine
201401800Routine
201311800Routine
201231600Routine
201102200Routine
201012200Routine
200922100Routine
200852700Routine
200712500Routine
200622110Routine
200501600Routine
20040500Routine
20031400Routine
20021200Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine
19970100Routine
19960100Routine
19950100Routine

Compare every Saf-T-Liner C2 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 4, 2019. Source: NHTSA Office of Defects Investigation.