Owners filed 127 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 10 times.
When it fails
0060006,000 milesMedian miles at failure
38 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
29
1
0
0
Electrical System
13
1
0
0
Unknown or Other
12
2
0
1
Vehicle Speed Control
9
5
0
2
Structure › Body
8
1
0
1
Steering
8
0
0
0
Service Brakes
7
2
0
1
Power Train
5
1
0
0
Forward Collision Avoidance › Adaptive Cruise Control
5
1
0
0
Wheels
4
0
0
0
10 safety recalls
Part 573 reports
Seat Belts › Front › Warning Light/Devices24V376000
Filed May 28, 2024125,233 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy. Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Defect. Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy. Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Electrical System › Instrument Cluster/Panel24V051000
Filed Jan 30, 20242,193,869 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy. Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Electrical System › Adas › Driver Monitoring › Software23V838000
Filed Dec 12, 20232,031,220 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Steering › Automated/Adaptive Steering23V085000
Filed Feb 15, 2023362,758 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Steering › Electric Power Assist System22V818000
Filed Nov 1, 202240,168 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Risk. A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy. Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Defect. Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy. Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Defect. Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy. Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Steering › Automated/Adaptive Steering22V037000
Filed Jan 27, 202253,822 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk. Failing to stop at a stop sign can increase the risk of a crash.
Remedy. Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Forward Collision Avoidance › Sensing System › Camera21V846000
Filed Oct 29, 202111,728 vehiclesTesla, Inc.
Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk. Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy. Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
What owners reported
Newest filings
Seat Belts
Filed Sep 6, 2026AZ
The seat belt in the middle row of the 6 seater model X can get wrapped under the seat and locked, creating a very dangerous situation for children or anyone sitting in that seat. The seats in the 6 seater middle row Do Not fold down, and there's no way to release this seatbelt once it gets locked
Unknown or Other
Filed Sep 4, 2026MD
Horn stopped working
Unknown or Other
Filed Sep 2, 2026TX
On September 2, 2026 at 2:25 PM, my 2020 Tesla Model X Performance was operating under Tesla Smart Summon in a parking lot in Carrollton, Texas. I was outside the vehicle, maintained a clear line of sight at all times, and actively supervised the vehicle through the Tesla mobile app. No one was inside the Tesla. While Smart Summon was pulling the vehicle out of a parking space and turning into the driving aisle, the passenger side of my Tesla contacted the rear corner of an adjacent stationary parked vehicle. As soon as I observed the contact, I immediately stopped the Smart Summon operation. Both vehicles sustained property damage. The adjacent vehicle had been stationary and visible throughout the maneuver. I am reporting this because Smart Summon failed to maintain sufficient clearance from a stationary parked vehicle while maneuvering out of the parking space.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 12, 2026MI
While driving my Tesla Model X on the interstate at highway speed, the vehicle began intermittently displaying false warnings that the trunk was open. This occurred multiple times during the drive and appears to have been caused by a malfunctioning trunk latch sensor. At the time, I was using Autosteer, part of Tesla’s Autopilot driver-assistance system. Each time the false trunk-open condition occurred, Autosteer immediately and unexpectedly disengaged. Under normal circumstances, when Autosteer disengages while I am driving, the vehicle provides an audible alert and a visual warning instructing the driver to take control immediately. During these incidents, neither warning occurred. There was no audible alert and no visual notification informing me that Autosteer had disengaged or that I needed to immediately resume steering. The system simply stopped providing automatic steering assistance. Because there was no warning that Autosteer had disengaged, I did not immediately realize that the vehicle was no longer maintaining its lane. The vehicle drifted into the adjacent lane before I recognized what had happened and regained control. Fortunately, there was no vehicle in the adjacent lane. Had another vehicle been present, this could have resulted in a collision. This occurred multiple times during the drive. The false trunk-open warning repeatedly caused Autosteer to disengage without the normal audible or visual disengagement warnings. My primary safety concern is not simpl
Wheels
Filed May 30, 2026UT
To Whom It May Concern, I am writing to you once again to emphasize and provide additional details regarding the critical safety issue I previously addressed concerning the Tesla Model X vehicles, which is similarly affecting Tesla Model S models. My personal experience underscores the severity of this problem: I have had to replace six tires due to accelerated inner wall wear in the last 5 months. This specific wear pattern is a direct result of improper camber alignment, an issue that Tesla has continuously refused to rectify. This problem is not isolated to my vehicle alone. A growing number of Tesla Model X and Model S owners have reported similar experiences, indicating a widespread and systemic issue. The accelerated inner wall tire wear poses significant safety risks, as it can lead to unexpected and dangerous tire failures on the road. Despite the clear evidence and numerous complaints from Tesla owners, Tesla has consistently declined to address this issue adequately. It appears that the company’s reluctance is rooted in the fact that proper repair or recall to fix the camber alignment is not cost-effective from their perspective. However, this cost-cutting measure is putting drivers and passengers at risk. Given the scale and gravity of this issue, I urge the National Highway Safety Institute to take immediate action. It is essential to investigate these recurring problems with both the Tesla Model X and Model S models. The safety of Tesla drivers, passengers, and t
Power Train
Filed May 8, 2026CA
While driving the vehicle on the freeway, the driver noticed the car was handling unusually at highway speeds. After exiting the freeway at approximately 45 mph, the accelerator pedal failed to decelerate properly when the foot was lifted from the pedal. A warning message appeared on the display screen indicating the vehicle was shutting down while the vehicle was still in motion. The vehicle subsequently became completely inoperable and had to be towed to a Tesla service center. Tesla's own technician confirmed multiple Battery Management System faults and an internal fault within the high voltage battery pack. A full HV battery replacement was required. The vehicle had been purchased 14 days prior and had only been driven approximately 723 miles at the time of the incident. Safety of driver and passengers was at risk due to unexpected loss of power and loss of accelerator response while driving at speed.
Structure › Body
Filed Apr 29, 2026NY
My 2020 Tesla Model X (VIN: [XXX] , approx. 121,000 miles) experienced a dangerous defect with the automatic front passenger door opening with excessive and uncontrolled force. I noticed this issue within the past three months. The vehicle's front doors are fully automated — the driver and passengers have no manual control over the force at which the door opens. Because of this, a person or object standing near the vehicle could be struck without warning and without any ability to stop or slow the door. The door was opening with such excessive force that it nearly struck a bystander on at least one occasion. This posed a clear and immediate safety hazard to anyone standing near the vehicle. When I brought the vehicle to Tesla Service, their own technician documented the issue in the repair notes as a "safety concern." The technician confirmed the cause was a defective door drive unit and a corroded connector in the wiring harness. Tesla replaced the right front door drive unit and the associated wiring harness. Tesla charged me over $1,000 to repair this defect, despite the fact that their own technician's notes explicitly identify this as a safety concern — not normal wear. I believe this is a manufacturing defect that should be covered under a safety recall or goodwill reimbursement, and I am reporting it here so that NHTSA can investigate whether other Tesla Model X vehicles share this defect. I am requesting that NHTSA investigate this issue and determine whether a safety
Suspension
Filed Mar 21, 2026CA
When turning a loud cranking sound is heard and it makes it hard to turn. It as if something is stopping it from turning.
Structure › Body
Filed Mar 16, 2026CA
On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver’s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there were no warning messages or alerts displayed on the vehicle screen indicating that the hood was open or improperly latched. Tesla vehicles normally provide a dashboard and a sound alert if the hood is not properly latched before driving. No such warning occurred. The vehicle’s front camera recorded the incident. The video does not show any hood movement or flutter prior to the failure, suggesting that the hood was fully closed before the event. After the incident, Tesla service personnel inspected the vehicle. The technician stated that the hood may not have been properly latched prior to driving. However: The vehicle gave no dashboard warning No hood movement or vibration was visible prior to the event The hood opened suddenly and violently rather than gradually If the secondary latch alone had been holding the hood, some hood movement or vibration would normally be expected prior to full release. Safety Concern A hood opening at highway speed that: occurs without warning results in complete loss of forward visibility presents a severe safety risk to the driver and surrounding traffi
Structure › BodyCrash1 injured
Filed Mar 5, 2026CA
I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable. When I attempted to obtain an inspection and estimate from a Tesla manufacturer repair facility, the appointment was cancelled after communication between the insurance company and the repair facility. This prevented me from obtaining a competing repair estimate. Because Tesla operates the vehicle manufacturing, repair network, and insurance services within the same ecosystem, I am submitting this information for review regarding potential impacts on repair access, repairability, and consumer choice.
Suspension
Filed Jan 23, 2026CA
Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arms I believe.
Unknown or Other
Filed Jan 1, 2026AL
I am a software engineer and owner of two 2020 Tesla Model X (Raven) vehicles. Both exhibit a serious safety defect after installing firmware 2025.44.25.4 with FSD v12.6.4. Vehicle configuration: Model S/X with MCU2 (Intel Atom) and Hardware 3 (HW3). Defect description: When Full Self-Driving (FSD) is engaged, the vehicle intermittently enters a critical failure state while in motion: • The instrument cluster (driver display) suddenly goes completely black • The center screen issues a red “Take Control Immediately” alert with alarms • The infotainment computer performs a watchdog reset and reboots (Tesla logo appears) while the vehicle is traveling at highway speeds This has occurred multiple times on both vehicles. Suspected cause: The 2025.44 software update appears to introduce additional dashcam telemetry writes (speed, steering, FSD state) to the USB device while recording video. On MCU2 (Intel Atom), this creates an I/O and CPU bottleneck that starves display and safety-critical threads, triggering an operating-system watchdog reboot. Disabling Dashcam immediately stops the crashes, indicating a resource-exhaustion condition rather than driver error. Safety risk: During the blackout and reboot, the driver loses all visual feedback from the instrument cluster while being instructed to take control. This creates a high risk of collision, especially at highway speeds or in complex traffic environments. Severity: Loss of driver display and system reboot while driving consti
Power Train
Filed Nov 28, 2025AZ
My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between about 20–45 mph and at higher suspension settings. The vibration is strong enough to affect steering stability and safe control of the vehicle during acceleration and lane changes. Tesla has already replaced the front half-shafts twice under warranty for this same problem, but the issue has returned again. This is a known defect documented by Tesla in Service Bulletin SB-21-39-001, which describes excessive front drive unit half-shaft vibration during acceleration and defines the repair with updated components. The latest revision of this bulletin (R3, dated January 19, 2024) explicitly adds “Customer Pay billing” instructions. Despite this, my local Tesla Service Center in Tempe, AZ (Supervisor: Lewis Holguin) refused to apply the SB-21-39-001 Customer Pay billing and instead charged full retail for the repair. On 11/28/2025, I was billed $1,694.86 out of pocket to replace both front half-shafts again (invoice shows approx. $1,046 in parts and $564 in labor). I have documentation showing that other Tesla customers with the same defect were billed only $350 under SB-21-39-001, which demonstrates that Tesla does apply a discounted bulletin rate in some cases. In my case, they refused to honor it even though this is a repeat failure of the same known defect and the prior warranty repairs did not permanently fix the problem. This is a repeat driveline/suspension defe
Lane Departure › Blind Spot Detection
Filed Aug 2, 2025FL
On or about 20Jun2025: Tesla Driver Assistance Features - After the most recent 2025.20.3 softball update and installation my safety feature of the blind spot monitoring doesn't chim when a car is in my blind spot the car will show red in the font display but the sounds are now inoperable
Suspension
Filed Jul 22, 2025CA
I would like to report a significant safety concern affecting Tesla Model X vehicles, and potentially Model S as well. Numerous reports across Tesla forums have highlighted persistent issues with unadjustable negative camber, which results in excessive inner tire wear on all four wheels. In some cases, owners have reported needing to replace their tires as early as 5,000 miles. In my own experience, I had to replace mine at just 14,000 miles. Additionally, I’ve experienced repeated failures of the front axle half-shafts on both the left and right sides. The first replacement occurred at 14,000 miles under warranty, and the second at 38,000 miles—this time at my own expense. Independent automotive professionals have pointed out that the angle at which the half-shafts are installed is too steep for optimal performance. The front motor sits significantly higher than the wheels, forcing the half-shafts to transfer power at an extreme downward angle. This off-axis setup, combined with the vehicle’s weight and high torque output, contributes to accelerated wear of internal components within the half-shafts. Over time, this leads to fatigue and surface damage, causing noticeable shuddering or vibrations during acceleration. To resolve this issue, the half-shafts would need to be more closely aligned with the wheels (on-axis) to reduce mechanical strain and eliminate the root cause of the vibrations. I urge Tesla to further investigate and address this recurring issue, as it impacts
Suspension
Filed Jul 9, 202528,000 milesNV
The contact owns a 2020 Tesla Model X. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle shook erratically. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a malfunction with the front driver's side half shaft. The contact stated that the front driver's side half shaft needed to be repositioned. The vehicle was being repaired. The contact was informed that it was a known failure. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.
Suspension
Filed Jun 14, 2025VA
Hello - I'm having extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.
Steering
Filed Jun 11, 2025NJ
This is a major safety issue --- we got an error that steering assistance was "reduced" for about 12 hours. Then on [XXX] at around [XXX], we were pulling out of a parked area (after being parked for 2 hours) -- and proceeded to increase speed on [XXX] in Newark, the car steering wheel abruptly LOCKED ITSELF - you couldn't even move the steering wheel. It just locked and shut down completely. We proceeded to do a rest (hitting two scroll buttons) to reset the system over 5-6 times. Each time it takes about 10 mins to complete. It was pure HORROR - sitting on the road with cars just passing by and honking at me behind. I had the hazard lights on, but it was a dangerous situation. I was completely STUCK and immobile. After some time, the steering wheel "magically" started working again. We've dropped the Tesla off at Springfield and they are charging us over $6,000 in damages for this. This is a SAFETY issue (we bought the car in March of 2024) and it's only been 15 months since we've had this used car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering
Filed Apr 30, 2025TX
Steering assist reduced. It has been faulty for the past six months and auto pilot doesn’t work. Not repaired as the cost of repair is 5K.
Electrical System › Adas › Autonomous/Self Driving
Filed Apr 1, 202576,000 milesIN
The contact owns a 2020 Tesla Model X. The contact stated while driving approximately 55 MPH, the self-driving mode disengaged unintendedly. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the self-driving system had completely failed. The Service Center determined that the self-driving computer needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 28, 2024. Source: NHTSA Office of Defects Investigation.