CENTER SCREEN (MCU) OFTEN FAILS SO THAT I CANNOT ACCESS THE BACKUP CAMERA, HEADLIGHT CONTROLS, AND MANY OTHER CRITICAL FUNCTIONS.
2016 Tesla Model S complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
WHILE DRIVING THE TOUCHSCREEN BECAME UNRESPONSIVE AND ALL FUNCTIONS ASSOCIATED WITH THE TOUCHSCREEN INCLUDING TRAFFIC ADAPTIVE CRUISE CONTROL ON THE HIGHWAY AND THE REAR VIEW CAMERA WHILE IN REVERSE WERE INOPERABLE.
MY TESLA HAS HAD SEVERAL INSTANCES WHERE THE TOUCH SCREEN BLANKS WHILE DRIVING. SOME ARE FOR 30 SECONDS OR LESS, BUT ONE LASTED ABOUT 5 MINUTES. A LOT OF FUNCTIONS ARE LOST DURING THIS TIME AND WARNINGS AS WELL. I TOOK MY CAR TO TESLA BUT THEY ONLY DID A RESET THAT WAS NO HELP. TWICE I SET UP AN APPOINTMENT FOR THIS PROBLEM, BUT BOTH TIMES THEY SAID THEY REMOTELY CHECKED MY CAR AND SEE NO ISSUES. I RECEIVED AN EMAIL FROM TESLA EXTENDING MY WARRANTY COVERING MALFUNCTION OF A MEMORY CHIP (EMBEDDED MULTIMEDIACARD). ACCORDING TO TESLA, THIS MALFUNCTION MAY RESULT IN A BLANK OR INTERMITTENTLY BLANK TOUCHSCREEN BUT WILL NOT IMPACT THE ABILITY TO DRIVE YOUR CAR. THIS IS EXACTLY MY PROBLEM, BUT WHEN I CONTACTED TESLA THEY SAY THIS IS NOT THE PROBLEM MY CAR HAS. I BELIEVE THIS TO BE A DRIVING HAZARD AND NEEDS TO BE FIXED IMMEDIATELY.
MAIN SCREEN PERIODICALLY WON'T RESPOND. REAR, CAMERA, AN AUDIO SUCH AS TURN SIGNAL NOISES ARE SILENT. I HAVE TO RESET MY CAR BY HOLDING BOTH SCROLL WHEELS ON THE STEERING WHEEL TO RETURN FUNCTIONALITY.
MCU1 FAILING. MANY REBOOTS. KNOWN TESLA ISSUE. RECALL IS NEEDED.
MAIN CONTROL UNIT (MCU)HAS SHUT DOWN SEVERAL TIMES. THE SCREEN HAS GONE BLACK AND NAVIGATION FUNCTIONS AND MAPS DISAPPEARED. INCONVENIENCE MORE THAN ANYTHING THERE. I HAVE LOST THE BACKUP CAMERA AND DEFROST FUNCTIONS. THE CAR HAS REMAINED PRETTY MUCH DRIVABLE THOUGH I DON'T THINK I HAD TURN SIGNALS (OR AT LEAST THE INDICATION ON DASH). THE CAR HAS BEEN BOTH STATIONARY AND MOVING WHEN THESE THINGS HAPPENED.
MY VEHICLE HAD THE MCU FAILURE THAT IS WELL KNOWN. NO BLINKERS, NO AUTOPILOT, NO AC/HEATING, NO DEFOGGER ETC ETC. JUST BLANK SCREEN. SOUNDED LIKE THE RECENTLY ACKNOWLEDGE ISSUE WITH THE EMMC BUT TESLA REQUIRED ME TO PAY FOR AN UPGRADED MCU SAYING MY ISSUE WS NOT COVERED BY THE EXTENDED WARRANTY.
SLOWLY REVERSE, BACKING OUT OF THE GARAGE DRIVE WAY AND ALL SUDDEN HEARD A LOUD CRANK NOISE UNDERNEATH THE VEHICLE ON THE DRIVER SIDE. TRY TO DRIVE UP THE DRIVE WAY INTO THE GARAGE AND THE VEHICLE MADE A CRANKY LOUD NOISE. FOUND A PIECE OF METAL BROKEN AND FALL OFF ON THE GROUND UNDER THE VEHICLE. TOWED THE VEHICLE TO SERVICE CENTER AND ADVISOR TOLD THE FRONT SUSPENSION CONTROL ARM/FORE LINK ASSY WAS BROKEN BECAUSE SOMETHING HIT OR IMPACTED THE SIDE WHEELS/VEHICLE THAT MADE THE THE CONTROL ARM/FORE LINK ASSY BROKE. THEY QUOTED AS CUSTOMER'S FAULT AND ADVISED TO REPLACE AND CHARGED FOR BOTH SIDE OF THE SUSPENSION CONTROL ARMS/FORE LINK ASSY WHILE ONLY 1 BROKEN.
2 WEEKS AGO I WAS DRIVING DOWN THE FREEWAY AT NIGHT. MY INFOTAINMENT UNIT TURNED BLACK, I LOST: 1.. AUTO PILOT 2. HVAC 3. EXTERIOR LIGHTS 4. RADIO 5. MAPS, BLINKERS WHEN I CONTACTED TESLA, THEY SAID NOTHING WAS WRONG WITH MY CAR. WE COULD HAVE EASILY GOT INTO AN ACCIDENT LOSING THESE VITAL THINGS. HOW DO YOU GET TESLA TO FIX THIS AND WHAT IS THE RIGHT FIX?
MY MAIN DISPLAY IS SLOWER TO START UP, RANDOMLY FREEZES, REBOOTS, OR JUST GOES BLACK WHEN I'M DRIVING. THIS IS THE DISPLAY THAT CONTROLS LIGHTS, THE RADIO, THE CLIMATE CONTROL SYSTEM, AND REARVIEW CAMERA. THIS HAPPENS AT RANDOM TIMES, INCLUDING WHILE DRIVING.
WHILE THE VEHICLE WAS IN MOTION, I HEAD A SNAP SOUND FROM THE REAR PASSENGER SIDE. THE CARE WAS NOT STABLE. I WAS GOING AT A LOW SPEED OF 25-28 MILES PER HOUR IN A SLIGHTLY HILLY AREA. I THOUGHT IT WAS A TIRE BURST AND PARKED ON THE SIDE. NOTICED THE READ PASSENGER SIDE WHEEL HAS TILTED. I GOT THE CAR TOWED TO TESLA FACTORY AND GOT IT REPAIRED. COSTED ME $2513. TESLA WAS NOT ABLE TO EXPLAIN FOR CERTAIN WHAT HAPPENED. I HEARD THERE WERE SEVERAL COMPLAINTS OF THIS NATURE.
I WAS DRIVING NORMALLY AND HAD TO APPLY BRAKES AT A RAIL-ROAD CROSSING INTERSECTION AND MY PASSENGER FRONT FORE-LINK PART OF SUSPENSION BROKE. VEHICLE BECAME UNDRIVABLE AND HAD TO BE STOPPED IN MIDDLE OF ROAD. I HAD TO GET MY VEHICLE TOWED TO TESLA SERVICE CENTER IN PLANO, TX AND WAS INFORMED THAT FORE-LINK PART OF SUSPENSION IS BROKEN. IT HAS BEEN REPAIRED NOW.
THE MCU (MASTER CONTROL UNIT) IS THE 17" TOUCH SCREEN DISPLAY THAT CONTROLS MOST OF THE FUNCTIONS OF THE VEHICLE. VEHICLE HAS BEEN PLAGUED OVER IT'S LIVE WITH FREEZE UP'S AND REBOOTS. APRIL 2019, SCREEN LOCKED UP AND WOULD NOT RESTART, WHICH CAUSED VEHICLE TO LOOSE PROPULTION, POWER ASSISTED BRAKES, POWER STEERING, WINDOW CONTROLS (HAD TO USE EMERGENCY MANUAL RELEASE TO EXIT VEHICLE, THEN GO BACK IN AND SQUEEZE BETWEEN THE SEATS TO GET MY DISABLED SON OUT OF THE BACK AS THE BACK DOOR HANDLES DID NOT OPERATE EITHER AND HAD TO TRY AND FIND THE WELL HIDDEN MANUAL RELEASE HIDDEN UNDER THE CARPET WITH NO MARKINGS TO GET THE REAR DOOR OPEN AND HIM OUT OF HIS CAR SEAT). VEHICLE ALSO WOULD NOT GO IN TO PARK, I HAD TO USE MY SHOES (WITH STEEL TOE) UNDER THE WHEELS TO KEEP THE VEHICLE FROM ROLLING DOWN AN INCLINE. THIS ALSO PREVENTED THE HOOD FROM BEING OPENED TO POTENTIALLY PULL THE POWER TO THE VEHICLE TO FORCE A RESET AS THE RESET BUTTONS DID NOT WORK. ALSO TRUNK WOULD NOT OPEN AND HAD TO CLIMB THROUGH THE INSIDE TO GET TO THE MANUAL RELEASE FOR THE TRUNK TO GET DIAPERS FOR MY DISABLED SON WHILE WE WAITED 4 HOURS FOR A TOW. ONCE DOORS WERE SHUT, NO WAY TO GET BACK IN. HEAD LIGHTS ALSO WOULD NOT TURN OFF. HAD IT TOWED TO TESLA SERVICE OF HIGHLAND PARK, ILLINOIS FROM MILWAUKEE COUNTY, WISCONSIN. THEY SAID THE HEADLIGHTS STAYED ON ALL NIGHT, AND THAT THE CAR "FIXED" ITSELF THE OVERNIGHT SOME HOW. NO ADDITIONAL INFORMATION WOULD BE PROVIDED. THAT WAS THE WORST FAILURE, HOWEVER, IT STILL
LOWER RIGHT CONTROL ARM FAILED. FULLY CRACKED AND PIECE BROKEN OFF. VEHICLE WAS STATIONARY GOT TWO WEEKS AND HAD ZERO SUSPENSION ISSUES UNTIL BEING MOVED OUT OF PARKING SPACE. UPON MOVEMENT 1-2MPH WHEEL STARTED TO RUB WHEEL LINER UPON INVESTIGATION FOUND BROKE CONTROL ARM
ON TWO SEPARATE OCCASIONS THE CAR ACCELERATED ON IT'S OWN. ON AUGUST 5TH 2020 IT ACCELERATED WHILE IT WAS BEING PARKED RESULTING IN DAMAGE TO THE CAR. ON OCTOBER 30TH, 2020 THE CAR ACCELERATED AFTER I REMOVED MY FOOT FROM THE ACCELERATOR FOR APPROXIMATELY 20-30 YARDS.
I WAS BACKING OUT OF MY IN-LAWS PARKING SPACE. I HAD THE WHEEL TURNED AND AS I WENT OVER A SMALL DIP I HEARD A LOUD CLUNK. IT SOUNDED LIKE SOMETHING BROKE SOMEWHERE ON THE DRIVERS SIDE FRONT END. I DROVE IT HOME AND WHEN I WOULD GO OVER SOME BUMPS I COULD A KNOCKING / CLUNKING SOUND, LIKE SOMETHING WAS HITTING TOGETHER BUT ONLY ON THE BUMPS. I BROUGHT MY CAR INTO THE TESLA SERVICE CENTER. I DESCRIBE WHAT HAPPENED AND THEY SAID THAT THIS WAS A COMMON THING. I COMMUTE 100 MILES ON THE HIGHWAY EVERYDAY TO WORK SO I HAVE 115, 000 MILES AND MY WARRANTY HAS EXPIRED. TESLA SENT ME AS ESTIMATE FOR THE WORK AND IT WAS $2150.67. WHEN LOOKING AT IT I NOTICED THAT THEY WERE REPLACING BOTH THE LEFT AND RIGHT SIDE FORE LINK ASSEMBLY. I ASKED THEM WHY IF IT WAS ONLY THE LEFT SIDE (DRIVERS) THAT BROKE AND TESLA SAID THAT THEY CAN'T JUST REPLACE ONE SIDE, THEY NEED TO REPLACE BOTH. I NEEDED MY CAR SO I PAID THE FULL AMOUNT.
THE CAR HAS A DEFECT MCU. ALL SAFETY FEATURE OF THE CAR HAS BEEN DISABLED. I CAN NOT CONTROL CLIMATE CONTROL. I HAVE LOST MY REAR VIEW CAMERA. I CAN NOT MAKE ANY CHANGES TO ANY SETTING TO MY CAR. I CANNOT TURN OFF MY CAR AND MY CAR IS CONSTANTLY ON. I HAVE TO PULL FUSES TO SHUT OFF CERTAIN ASPECTS OF MY CAR OR MY BATTERY WILL HAVE SIGNIFICANT DRAIN WHILE PARKED. I HAVE BROUGHT MY CAR INTO THE A TESLA SERVICE CENTER TO HAVE THE ISSUE REPAIRED. THEY DO NOT HAVE THE PARTS AND KEEP DELAYING THE REPAIR. THE DEFECTIVE MCU IS A KNOW ISSUE, I AM SURPRISED TESLA WILL NOT REPLACE THE UNIT WITH A NON DEFECTIVE UNIT AND WILL ONLY REPLACE IT WITH REFURBISHED PARTS. ALSO, FOR A KNOW DEFECT THAT AFFECTS THE SAFETY OF THE CAR, WHY WONT TESLA KEEP AN AMPLE STOCKPILE OF BOARDS TO REPAIR THE ISSUE. ALL THEY ARE DOING IS PUSHING THE ISSUE FURTHER DOWN THE LINK WITHOUT ANY INTENTION TO PROPERLY FIX THE DEFECTIVE MCU.
MODEL S IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36841588?ROWNUMBER=96 BACK WHEEL GONE WHOMPY. TIRE WORN AWAY WHERE IT HAS BEEN RUBBING AGAINST THE BODYWORK. PHOTO ATTACHED. PLEASE GET THESE LETHAL JALOPIES OFF THE ROADS. THANK YOU KEEF
TESLA IN JUNKYARD. WHEEL GONE WHOMPY. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37456285?ROWNUMBER=70 HAVE A LUDICROUS DAY. REGARDS KEEF
RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES
MCU GETS STUCK AND BACK UP CAMERA DOESN'T COME UP. ONCE MCU WENT BLANK AND THE CAR DIDNT GO INTO DRIVE MODE WHILE TRYING TO DRIVE AND TOOK A WHILE TO GO TO DRIVE MODE AND NO REAR BACK UP CAMERA AT THE SAME TIME. ONE TIME WHEN THE MCU IS REBOOTING, WHILE I WAS IT WAS IN REVERSE AND THE DASHBOARD DISPLAY GOT STUCK DISPLAYING R, WHILE I SWITCHED FOR D DRIVE MODE AND THE CAR WAS GOING FORWARD BUT DISPLAY SHOWING R, IF I WASNT PAYING ATTENTION WOULD HAVE HIT SOMETHING.
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES HAPPENS RANDOMLY WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE CONTROL, MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, MUSIC IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. SERVICE CAME OUT TO JUST RESET THE 12V AND UPDATE THE SOFTWARE AND SAID EVERYTHING IS GOOD BUT IT DEFINITELY IS NOT BECAUSE ITS GETTING WORSE DAY BY DAY
MY INSTRUMENT PANEL AND BIG SCREEN GOES OUT AND IT STARTS TO BOOT LOOP WHILE I'M EITHER DRIVING OR WHEN I GET IN AND I TRY AND DRIVE OFF. MY TURN SIGNALS DON'T WORK AND I CAN'T SEE MY SPEED.
CAR KEEPS SHUTTING OFF. PAID $7K FOR FULL SELF DRIVING. TESLA REFUSES TO CHANGE CHIP TO MCU 2 WITHOUT PAYING $2500 PLUS TAX. MCU1 FAILS WITH CAR SHUTTING OFF, NOT STARTING AT ALL, PHONE DISCONNECTED, APP DISCONNECTED, AC DEAD. YOU MUST FORCE TESLA TO CHANGE TO MCU2 AT NO COST.
CAR MCU (MAIN COMPUTER THAT CONTROLS THE VEHICLE SYSTEMS) FAILED. WHEN THIS HAPPENS YOU LOSE TURN SIGNALS AND A/C AMONG OTHER VEHICLE CONTROL SYSTEMS. APPARENTLY THIS HAS BECOME SO COMMON MOST TESLA OWNERS I HEAR FROM HAVE HAD TO REPLACE THIS AT THOUSANDS OF DOLLARS. YOU CAN'T USE THE CAR UNLESS IT'S REPLACED AS SO MUCH DEPENDS ON IT (LIKE TURN SIGNALS & OTHER SAFETY FEATURES). TESLA SAYS IT'S A KNOWN ISSUE AND THE FIRST GENERATION (MCU1) HAS A MEMORY ISSUE THAT WILL CAUSE THIS FOR ALL OF THEM EVENTUALLY. YOUR ONLY CHOICE IS A REPLACEMENT (THAT WE ARE TOLD IS DEFECTIVE LIKE THE ORIGINAL) OR A FEW HUNDRED MORE FOR AN UPGRADE TO MCU2 WHICH TESLA DAYS THE DEFECT IS FIXED AND WON'T HAPPEN WITH. I FEEL BECAUSE THIS IS A KNOWN DEFECT THAT AFFECTS LEGALLY REQUIRED ITEMS LIKE TURN SIGNALS AND OTHER SAFETY FEATURES, THAT TESLA SHOULD ISSUE A RECALL OR PERFORM THE REPLACEMENT AT NO COST TO OWNERS.
I UNDERSTAND THE NHTSA IS PRESENTLY INVESTIGATING ISSUES WITH THE EMMC WITHIN THE MCU (I.E., THE TOUCHSCREEN). MY VEHICLE HAS RECENTLY EXPERIENCED THIS ISSUE AND I WOULD BE HAPPY TO TALK TO AN INVESTIGATOR ABOUT MY EXPERIENCE.
THE CENTER TOUCHSCREEN DISPLAY IS FAILING. THIS DISPLAY CONTROLS MOST FUNCTIONS OF THE VEHICLE FROM CLIMATE CONTROL TO ENTERTAINMENT. CURRENTLY, I AM UNABLE TO ACTIVE THE REAR DEFROSTER OR ADJUST THE CLIMATE CONTROLS. THIS IS A KNOWN ISSUE AND THE PROBLEMS WILL GET WORSE OVER TIME.
MCU BLACKED OUT WHILE DRIVING ON HIGHWAY AND WHEN PARKED (SOMETIMES WHILE IN REVERSE). 'AUTOPILOT FEATURES UNAVAILABLE' AND 'CENTER DISPLAY UNAVAILABLE' ERROR MESSAGES. REAR VIEW CAMERA WAS NOT AVAILABLE. CAR STARTUP AND REBOOTS TOOK EXCESSIVELY LONG TIME. NAVIGATION AND VOICE COMMANDS WERE INOPERATIVE OR UNUSABLE DUE TO DELAY / INACCURACY. WEB BROWSER AND SCREEN RENDERING WERE INCREASINGLY DELAYED. ALL HAPPENED THE DAY AFTER FULL SELF DRIVE UPGRADE WAS INSTALLED ON 6/26/2020 WITH 30K MILES. TESLA REPLACED REAR CAMERA, WIRING FROM REAR CAMERA TO MCU (8/10/2020 WITH 31.4K MILES) AND, ULTIMATELY, THE REPLACED THE MCU WITH THE SAME OLD MCU (TEGRA CHIPSET, 8GB EMMC ON 8/26/2020 WITH 31.5K MILES). LOGS WITH DATES, TIMES AND SYMPTOMS AVAILABLE, ALONG WITH TESLA SERVICE REPAIR INVOICES WITH DATES, MILEAGE AND PARTS REPLACED.
THE EMMC FLASH MEMORY IS FAILING, LEADING TO THE MAIN SCREEN BLACKING OUT FOR SEVERAL MINUTES BOTH WHILE DRIVING AND WHEN AT STOP AND WHEN THE CAR IS BOOTING UP. THIS PREVENTS ADJUSTMENT OF SEVERAL COMPONENTS INCLUDING CLIMATE (FANS, DEFOG, AC), MANUAL LIGHTING, CRUISE CONTROL/AUTOPILOT, ETC. IT HAS BEEN HAPPENING FOR OVER A MONTH, PROGRESSIVELY GETTING WORSE. TESLA IS TELLING US WE HAVE TO REPLACE THE FLASH MEMORY (~$500, BUT THERE IS NO GUARANTEE THE PROBLEM WON'T REOCCUR), OR REPLACE OR UPGRADE THE MCU (~$1500-2500). THE CAR WAS RECENTLY UPGRADED TO FULL SELF DRIVE HARDWARE (PAID FOR IN 2016) AND OTHERS HAVE REPORTED THAT THIS CONTRIBUTES TO THE MEMORY DYING, SO WE CONTEND THIS DESIGN FLAW SHOULD BE REPAIRED BY TESLA FOR FREE.
MY PARKING BRAKE ACTUATOR HAS FAILED. TESLA HAS REFUSED TO REPLACE IT UNDER THE RECALL. THEY CLAIM THAT MY CAR WAS BUILT ONE MONTH AFTER THE RECALL ENDED, AND IS NOT IMPACTED. HOWEVER WHEN ASKED FOR THE DIFFERENT PART#'S THEY DID NOT PROVIDE HOW THEY DETERMINED MY PARKING BRAKE WAS NOT AFFECTED. I TRIED TO WORK WITH THEIR MANAGEMENT AND THEY CONTINUE TO DECLINE REPLACEMENT. MY CAR WAS BUILT IN 2016 NOVEMBER. IT IS HIGHLY UNLIKELY THAT A CUT IN AT THE FACTORY OCCURRED THAT QUICKLY THAT THEY DIDN'T USE THE DEFECTIVE PARTS DURING THIS TIME.
PASSENGER DOOR AUTOMATICALLY OPENED WHEN VEHICLE IS IN MOTION ON A CITY STREET. NO PASSENGER WAS OCCUPYING THE SEAT.
MEDIA CONTROL UNIT (MCU) STOOPED WORKING DUE TO A CHIP FAILURE. THIS RESULTED IN A BLANK MAIN SCREEN (WHICH CONTROLS MANY FUNCTIONS OF THE CAR). THE AC DID NOT WORK, NOT DID THE TURN SIGNALS, OR REVERSE CAMERA. I HAD THE FAULTY CHIP REPAIRED AT MY EXPENSE AND CAR FUNCTIONS FINE NOW. TESLA IS AWARE OF THIS ISSUE, AND IS UNWILLING TO TAKE RESPONSIBILITY FOR SOMETHING THAT CAN CLEARLY CREATE AN UNSAFE VEHICLE.
THE CENTER SCREEN (INFOTAINMENT CENTER) WENT BLANK ON ME AND I COULD NOT CONTROL MAIN FEATURES. I COULDN'T CONTROL MY SUNROOF WHICH WAS LEFT OPEN TO VENT. I COULDN'T USE MY REAR VIEW CAMERA. ALL SENSORS WERE NOT WORKING. THE AIR CONDITIONING AND HEATER WAS MY WORKING AND I COULD NOT CONTROL THEM. DEFROSTER AND RADIO WERE NOT WORKING AS WELL. I COULD NOT CONTROL THE HEADLIGHTS AND CERTAIN DRIVING MODES.
HERE IS A 2016 MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37074046?ROWNUMBER=18 IT HAS NOT BEEN IN A CRASH, THERE IS NO SIGN OF IMPACT DAMAGE AND NO AIR-BAGS HAVE BEEN DEPLOYED. THE BACK WHEEL HAS BEEN WRENCHED OFF BY THE TORQUE OF THE MOTOR. ALL OF THE SUSPENSION LINKS AND ALSO THE CAST LOWER ARM HAVE SNAPPED. THERE HAVE BEEN SO MANY SIMILAR FAILURES IN TESLAS THAT IT IS ABSOLUTELY CERTAIN THE SUSPENSION PARTS ARE TOO WEAK FOR THE JOB. THIS IS GETTING SILLY. WHEN YOU HAVE A MOMENT TO SPARE WOULD YOU PLEASE DEMAND A RECALL. THANK YOU KEEF
THIS IS AN ON GOING PROBLEM WITH THE LARGE CENTER SCREEN THAT CONTROLS ALMOST EVERYTHING EXCEPT DRIVING THE CAR. IT WOULD FREEZE AND STOP ALL CONTROL OF NAVIGATION, AC, AUDIO, OTHER AUXILIARY FUNCTION. I HAD IT REPAIRED AT LEAST 10 TIMES. MOST RECENT PROBLEM IT HAS FOR THE PAST 2 MONTHS IS ALL AUDIO FUNCTION STOPPED WORKING. NO AUDIO AT ALL, EVEN WHEN TURN SIGNAL WAS ON. IT TAKES MORE THAN ONE MINUTE TO START UP THE VEHICLE EVERY TIME.
THE MCU FAILED EARLY WHICH CAUSES THE ENTIRE CAR TO BE UNDRIVABLE. THE CAR WILL NOT UNLOCK AND THE DRIVER DOES HAS ACCESS TO THE VEHICLE. APPARENTLY THIS WAS KNOWN FLAW BY TESLA AND INSTEAD OF FIXING IT UNDER WARRANTY, THEY ARE CHARGING THE OWNERS $2000-$5000 TO REPAIR.
WOULD YOU GUYS PLEASE DO ME A FAVOUR AND JUST LOOK AT THE PHOTOGRAPHS OF THIS SHOMPY WHEELED TESLA. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37025307?ROWNUMBER=5 THIS IS INSANE. HOW MANY MORE EXAMPLES DO YOU NEED? HOW MANY MORE PEOPLE NEED TO DIE? I PLEASE PLEASE PLEASE RECALL THESE DEADLY CARS. THANK YOU. KEEF
MCU FAILURE JUST OUTSIDE OF WARRANTY CAUSEING LACK OF SAFETY FEATURESSUCH AS LOSS OF BACKUP CAMERA, LOSS OF TURNING SIGNALS, LOSS OF EMERGENCY HAZARD LIGHTS, LOSS OF HEADLIGHT CONTROLS, UNLOCKING DOORS FROM INSIDE OF THE VEHICLE. FEE TO REPLACE THESE BASIC SAFETY FEATURES WAS $2000
CENTER CONSOLE IS NOW EXPERIENCING THE "BLACK SCREEN OF DEATH" AFTER 4 YEARS OF OWNERSHIP. SAME ISSUE AS DESCRIBED HERE: HTTPS://ELECTREK.CO/2020/06/24/TESLA-INVESTIGATION-MCU-TOUCHSCREEN-EMMC-FAILURE/
HANDLE ON PASSENGER SIDE FAILED, COULD NOT OPEN DOOR. TOUCHSCREEN FAILURE, LOSS OF ALL SYSTEMS EXCEPT BASIC DRIVING FUNCTIONS, THIS HAPPENED AFTER TURNING ON CLIMATE MODE. NOW CLIMATE MODE IS CONSTANTLY ON RUNNING THE A/C FOR THE LAST 2 WEEKS
MY MAIN CENTER DISPLAY WENT BLANK. FAILED TO COME BACK AFTER MULTIPLE REBOOT ATTEMPTS. CLIMATE CONTROL, GPS, SUSPENSION, BACKUP CAMERA, AND MOST FUNCTIONALITY LOST. FIRST NOTICED WHEN STATIONARY IN MY GARAGE.
THE MAIN SCREEN IN MY TESLA OFTEN EXPERIENCES LONG START TIMES, SHUTS OFF UNEXPECTEDLY WHILE DRIVING ON HIGHWAY OR SURFACE STREET, LIMITING ABILITY TO CONTROL HEADLIGHTS, REAR VIEW CAMERA, OR OPERATE DEFROSTERS AND TURN SIGNALS. ONE INSTANCE, I WAS UNABLE TO SWITCH ON HEADLIGHTS WHILE DRIVING. ANOTHER TIME I WAS UNABLE TO ACTIVATE MY LEFT TURN SIGNAL WHILE DRIVING, INSTEAD THE CAR ACTIVATED A PORTION OF THE LEFT HEADLIGHT. I FREQUENTLY NEED TO FOLLOW A REBOOT PROCESS ON VEHICLE START IN ORDER TO DRIVE. THE DELAY IN OR NEED TO REBOOT PRIOR TO VEHICLE STARTUP HAS BEEN OCCURRING MORE FREQUENTLY IN RECENT MONTHS. I'VE ALSO EXPERIENCED GARBLED DISPLAY GRAPHICS WHILE DRIVING, REQUIRING THE NEED TO REBOOT (ONE OR MORE TIMES) TO OPERATE VEHICLE FUNCTION. THE VEHICLE IS STILL UNDER WARRANTY AND SERVICE CENTER INFORMED ME THAT THE MCU COMPUTER WILL FAIL IN APPROX. 1-1.5 YEARS, BUT COULD NOT BE REPLACED NOW.
MCU1 SHOWS SIGN OF FAILURE BUT NO OPTION OTHER THAN PAY OVER 1000 DOLLARS FOR REBEBRISH PART FROM TESLA OR UPGRADE TO CU2 TO ENSURE BEING IN DANGER IN THE FUTURE FOR $2500 0LUS TAX REGARDLESS YOU HAVE WARRANTY OR NOT.
MCU1 FAILURE. NOT ABLE TO HAVE ACCESS TO CONTROL PANEL FOR AC, POWER CHARGING, MAIN CONTOL SCREEN IS BLACK AND UNRESPONSIVE
MAIN CONTROL SCREEN ROUTINELY WENT BLACK. RENDERS THE AC AND OTHER CRITICAL VEHICLE CONTROLS USELESS. THIS IS A KNOWN FAILURE FOR MCU1. THIS HAPPENED MOSTLY WHILE DRIVING. SCREEN WAS REPLACED BY TESLA WITH REFURBISHED MODEL WHICH WILL FAIL THE SAME WAY. RATHER THAN REPLACING WITH MCU2 WHICH DOES NOT FAIL IN THIS MANNER.
MCU1 SCREEN CONSTANTLY REBOOTS TAKING AWAY ALL CONTROLS FROM THE DRIVER. HAPPENS MULTIPLE TIMES. WHEN SCREEN BLACKS OUT IT WILL LAST HOURS OR DAYS AND YOU ARE UNABLE TO CONTROL ANYTHING INSIDE THE CAR AS IT IS THE MAIN UNIT THAT CONTROLS ALL ITEMS INSIDE THE CAR.
PLEASE SEE THE ATTACHED REPORT I FILED ON SAFER CAR.GOVE AND THE LETTER I WROTE TO TESLA. I HAVE NOT GOT RESPONSE TO ANY OF THOSE.. .THIS PROBLEM HAPPENED AFTER I HAD SUCCESSFULLY TURNED THE CAR 90 DEGREE TO PARK HEADON. THE CAR HAD TO BE AT A VERY LOW SPEED AT THAT TIME. THEN WHEN I AS JUST A COUPLE OF FEET FROM THE CURB, THE CAR ACCELERATED OUT OF CONTROL. IF YOU GET THE REPORT FROM TESLA, YOU WILL FIND THAT CAR COULD NOT HAVE ACCELERATED THIS FAST EVEN IF I HAD PRESSED THE ACCELERATOR PEDAL BY MISTAKE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME PROBLEM. IT IS A SERIOUS PROBLEM AND PLEASE DON'T TAKE IT LIGHTLY. I ASKED TESLA TO GIVE ME THE REPORT OF THAT TIME AND THEY DID NOT GIVE. WE ALL FEEL THAT TESLA HAS BECOME SO MIGHTY THAT IT DOESN'T CARE. WE DEPEND UPON YOU FOR OUR SAFETY. SO PLEASE DO FULL ENQUIRY.*DT*JB
I DROVE TO A STORE WITH NO ISSUES. UPON BACKING OUT OF A PARKING SPOT I HEARD A 'BREAK' AND THEN FELT THE FRONT RIGHT TIRE RUBBING AGAINST THE CAR. I NOTICED THE FRONT RIGHT TIRE WAS POSITIONED FURTHER BACK THAN USUAL AND DETERMINED SOMETHING BROKE UNDER THE CAR. TOWED THE CAR HOME, AND USED A CAMERA TO CAPTURE A BREAK IN THE FRONT FORE LINK. AS YOU CAN SEE IN THE PICTURES, I WASN'T INVOLVED IN ANY ACCIDENT, NOR DID I HIT A POT HOLE OF ANY SORT. I HAD THE CAR TOWED TO TESLA WHERE THEY FIXED THE PROBLEM, BUT STATED THAT THIS WAS NOT A RECALL OR COVERED UNDER WARRANTY (I WAS OUTSIDE OF THE WARRANTY). I DISCOVERED ONLINE THAT THIS IS A COMMON PROBLEM WITH MODEL S AND X'S. I SUBMIT THIS TO YOU FOR YOUR REVIEW AS I BELIEVE THIS IS A SEVERE SAFETY ISSUE AND SHOULD BE RECALLED. ALSO, ATTACHED IN THIS INVOICE FROM TESLA. THEY REPLACED THE BROKEN PASSENGER SIDE FORE LINK AND ALSO REPLACED THE DRIVER SIDE FORE LINK AS I BELIEVE THEY FELT IT WOULD FAIL IN THE FUTURE.
THE MAIN SCREEN ON MY 2016 TESLA MODEL S HAS GONE OUT AND I AM BEING TOLD IN HIS A KNOWN BAD MCU ISSUE. MY CAR IS 52 MONTHS OLD WITH 50,361 MILES. THIS NEEDS TO BE DECLARED A DEFECT SO TESLA IS RESPONSIBLE FOR FIXING THIS ISSUE. I HAVE BEEN TOLD THE REPAIR IS OVER $2,000.*DT CONSUMER STATED TELSA REFUSES TO REPAIR THE VEHICLE UNDER WARRANTY.*JB
TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE VEHICLE WAS AT A STAND STILL, THE VEHICLE FAILED TO START-UP DUE TO THE MEDIA CONTROL UNIT BEING INOPERABLE. THE FAILURE CAUSED THE VEHICLE CHARGING TO BE SLOW. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATIONS AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO TESLA LOCATED AT 5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE FAILURE RECURRED. AN EMAIL WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *LN*JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Tesla Model S → · Every Model S year → · How the figures are calculated →