2020 Tesla Model 3

Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

Remedy. Tesla Service will replace the headlights, free of charge. Interim owner notification letters explaining the safety risk were be mailed October 3, 2026. Another notice will be sent once the repair becomes available. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.

Defect. Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Risk. Driving with improperly inflated tires increases the risk of a crash.

Remedy. Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy. Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Defect. Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Remedy. Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Defect. Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk. Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy. Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Defect. Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk. In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk. FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy. Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.

Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Risk. An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.

Remedy. Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.

Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk. A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Remedy. Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

Defect. Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk. The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.

Remedy. Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.

Defect. Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy. Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

Defect. Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

Remedy. Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

Defect. Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Risk. Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Remedy. Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

Defect. Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

Remedy. Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

Defect. Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk. Failing to stop at a stop sign can increase the risk of a crash.

Remedy. Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Defect. Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Risk. A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.

Remedy. Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.

Defect. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risk. Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy. Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Defect. Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Risk. A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

Remedy. Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

Defect. Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk. A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.

Remedy. Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.

Defect. Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Risk. Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

Remedy. Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.

Defect. Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Risk. An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

Remedy. Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.

The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failure would occur. Some cases cite noises occurring prior to failure, but note that the vehicle provides no visual warnings. Once the failure occurs, the vehicle may not be drivable, thus requiring a …

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and …

The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects …

The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a …

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all …

On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or …

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the …

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (SUA) incidents. To fix this alleged …

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after …

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation …

On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 – 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware Cruise Control (TACC). These complaints have been colloquially referred to as “phantom braking”. ODI opened PE22002 to determine the scope and severity of the potential problem and to assess any …

The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 was prompted by the receipt of Vehicle Owners Questionnaire (VOQ) 11439598 from the owner of a 2021 Model 3 on November 6, 2021. ODI sent an Information Request (IR) letter to Tesla on January 20, …

On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the …

I have a 2020 Tesla Model 3 with Full Self Driving (FSD) and am having trouble with "limited visibility" warnings daily on all cameras in direct sunlight since getting the V14 Lite software. I am aware that here is an NTSB investigation, EA26-002, that specifically raised concerns about Tesla's visibility-degradation detection software, including updates to that system. I have a 2020 Tesla Model 3 with old cameras using software for new, better by far, cameras. Tesla also acknowledges in its July 2026 investor materials that FSD v14 Lite transfers behavior developed for AI4 into the camera and computing configuration of AI3/HW3.

VEHICLE INFORMATION Make/Model/Year: Tesla Model 3 (2020) Component: Steering / Autonomous Control (ADAS) INCIDENT SUMMARY While driving on Autopilot/FSD southbound from [XXX], the vehicle experienced a sudden, uncommanded lateral steering excursion (phantom steering actuation) pulling abruptly toward the roadside shoulder. The driver had to immediately apply manual counter-steering torque to override the system and prevent a major collision. This unprompted steering correction caused the passenger side mirror structure to strike a roadside utility pole. KEY SAFETY FACTORS Sudden loss of directional control caused by computer-generated steering inputs rather than driver command or road obstruction. Quick driver intervention prevented a severe collision, but resulted in structural impact to the entire passenger mirror assembly. An official service ticket has been filed with the manufacturer requesting an immediate engineering telematics log pull (Steering Angle Sensor inputs vs. manual override torque, FSD state logs, and camera arrays) for the specific timestamp. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering assist reduced alert popped up on the tesla screen. While attempting to turn into a parking garage, a "steering assist reduced" alert suddenly appeared on the tesla screen, and the steering wheel locked up/became extremely heavy and unable to steer left or right. Because the steering assist failed in active traffic at the entrance, the vehicle was temporarily stranded, exposing to oncoming traffic and created an immediate risk. Failed component: electronic power-assisted steering (EPAs) rack and steering gear assembly. The failed component was replaced by Tesla and is not available for personal inspection. Safety risk: The sudden loss of steering ability in active traffic prevented normal maneuvering, forcing the vehicle into a hazardous position where passing vehicles could have collided with it. The issue was confirmed by Tesla Service, who performed a full steering rack replacement. The vehicle was inspected and repaired directly by the manufacturer (Tesla Service Center). There were no warning lights or symptoms prior to the incident; the failure and "steering assist reduced" error appeared abruptly during the turn.

Lower Lateral Link Fronts and front lower compliance link assembly for both right and left. There have apparently been on going issues for the Tesla Model 3 suspension links. I first started hearing noises from the suspension last month, I was booked for a weekend service and then rescheduled for today. I stopped by for a formal comprehensive inspection and was informed that there is tearing in the suspension. I already had this vehicle brought in for warranty earlier this year, how was this not brought up to me during that time frame? Did the suspension suddenly start tearing after 6 months?

I own a 2020 Tesla Model 3. Over approximately the past 2–3 weeks, the vehicle has developed a noticeable rattle/creaking noise coming from the left-front suspension area. The noise was not previously present and appears to be getting my attention as a potential suspension-related safety issue. I am concerned because my vehicle falls within the model-year range of Tesla Model 3 vehicles associated with reported front suspension/lateral-link issues. I understand NHTSA is investigating reports involving front suspension component failures that could potentially affect vehicle control. I contacted Tesla through the Tesla app and requested that the vehicle be inspected because of the suspension noise and my safety concern. Tesla provided an estimate requiring approximately $240 for diagnosis/inspection before determining the cause. At this time, I have not experienced a suspension separation, crash, injury, or loss of vehicle control. However, because the vehicle is producing a new and persistent noise from the left-front suspension area, I am concerned that this could be an early indication of a suspension component problem. I am submitting this complaint so NHTSA has a record of the symptoms on my vehicle and can determine whether they may be related to other reported front suspension failures. I am also requesting that this complaint be considered in connection with any ongoing investigation involving front suspension/lateral-link failures in 2020 Tesla Model 3 vehicles. I wil

The contact owned a 2020 Tesla Model 3. The contact stated that while driving 50 MPH in traffic on a sunny day, the vehicle drove over a pothole, and the traction control and ABS warning lights illuminated. The brake pedal was checked; however, fifteen minutes later the vehicle crashed into a 26-foot box truck. The contact stated that the box truck left the scene of the crash. The tire skid marks were 100 feet long. The air bags failed to deploy. The contact stated there was an electrical failure which caused the brakes to become inoperable. Additionally, the alerts were late. The contact stated that the battery might need to be replaced. The driver and his daughter, who was seated inside the vehicle, sustained back pain, whiplash, and knee injuries. The driver was transported by ambulance. Medical attention was provided. The contact stated that surgery might be needed in the future. The daughter was taken to the hospital, and medical attention was provided. A Police report was filed. The vehicle was towed to an auto body shop. The EDR was requested on the manufacturer website. The failure mileage was approximately 119,730.

The contact owns a 2020 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the safety features independently deactivated. The contact purchased and replaced the battery. The vehicle was taken to the dealer, where it was diagnosed with ECU failure. The contact was informed that the ECU needed to be replaced. The vehicle was not repaired. The contact stated that an unknown software update was completed in June 2026. In addition, the contact stated that the unknown software update caused the ECU to fail. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the failure was a known failure with similar vehicles. The failure mileage was approximately 80,000.

The front passenger door intermittently becomes “unclosed.” When this occurs, the vehicle displays “door open” and the passenger door window rolls down and up repeatedly. The window cycling continues until the door is slammed firmly shut. Once the door is securely shut, the window cycling stops and the door-open warning clears. When it occurs: The issue began in the second week of August while a passenger was in the front seat. It continued while the passenger remained seated. The issue occurs intermittently while the vehicle is moving, including when the vehicle goes around a curve.

I was told my car is unsafe to drive after taking it to the mechanic for a routine tire balance and rotation. I currently need both rear control arms replaced. I had them replaced in the past. In addition, I have had the front control arms replaced more than once, the lower lateral links replaced, numerous hubs repaired, forelinks and knuckles all replaced not too long ago, so this news comes as a shock. The first control arm failure occurred when the car was only a year and a half old with very little milage. I have all of the service records in my tesla app vehicle repair history. They are in a pdf format and I would be happy to send them in, if helpful.

I was operating my Tesla with Full Self-Driving (FSD) engaged when the incident occurred. I was turning right onto [XXX] from [XXX] and was positioned in the left right-turn lane approaching a railroad crossing. The railroad crossing gates were already fully lowered, indicating an approaching train. Despite the lowered crossing gates, the vehicle accelerated forward into the crossing rather than stopping. The vehicle drove through the lowered crossing gate, which struck and shattered the windshield. Seconds later, the train passed through the intersection. I did not command the vehicle to proceed through the lowered gates. The incident resulted in significant damage to the windshield and raised serious safety concerns because the vehicle entered an active railroad crossing immediately before the train arrived. The vehicle was towed to a Tesla Service Center due to the damage. Fortunately, no collision with the train occurred and there were no injuries, but the incident had the potential to result in catastrophic injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All Teslas vehicles running HW3 / AI3 Autopilot self driving computers have been known for years to have a defective design problem with the cooling system without its own dedicated cooling and which puts the self driving computer last in the cooling looping at the top of the cooling stack. When the computer fails and they will Tesla requires the owner to replace the computer. This does not result in a redesigned improvement to the computer or cooling system that reduces the thermal stress being applied to the new computer. Tesla is now pushing a new version of the self driving FSD software with the “v14 Lite” release over the last two weeks. This software release uses large complex software models which Tesla design to use every part of the HW4 / AI3 compute power which stressed the computer by pushing it to it compute limiting. All this compute is causing the computer to overheat and fail. Tesla then require owners who are all out of warranty now to pay thousands to replace the computer. This replacemen uses the same flawed cooling system and the same computer incapable of dealing passive compute requests on it by the latest v14 Lite software to eventually cause the computer to just require the replacement computer to eventually need yet another replacement of the same flawed design at owners cost. There is also supposed to systems which monitor the thermal stress on the computer and shut it off abruptly until it cools down which is not ideal at freeway speeds which is not

The front upper control arms. Causing poor steering and unbearable loud creaks when turning wheel. Mobile tesla tech confirmed upper control arm

I own a Tesla Model 3 and have been experiencing concerning front suspension and steering issues that appear to be worsening over time. While driving and especially during low speed turns, parking and maneuvering, the front suspension produces loud screeching, squeaking, and rubbing noises. The steering has also become noticeably stiffer that normal at times, and the noises can be felt through the steering wheel. The sounds are coming from the front suspension area and occur repeatedly during normal driving. The issues raises significant safety concerns because I am worried there may be a defect affecting the front suspension of steering components. Unexpected steering resistance combined with loud suspension noises creates concern that a suspension component could fail while the vehicle is in motion, potentially resulting in loss of steering control or a crash. There were no warning lights or messages displayed before or during these symptoms. The vehicle has not been involved in any collision that would explain these symptoms. The problem has continued during normal operation and appears to be getting progressively worse. The vehicle is available for inspection upon request. I am submitting this complaint because I understand NHTSA is investigating front suspension issues involving 2018-2020 Tesla Model 3 vehicles, and my vehicle is experiencing similar symptoms. I believe this issue should be investigated to determine whether it is related to the front suspension component

Component that failed was the lower lateral link. There was no loss of control but there was a sound going over any uneven surface. Upon bringing the vehicle to the Tesla dealership they recommended a replacement of the upper and lower control arm on both the driver and passenger side. This greatly increased the cost of the repair to a total of $2356.84

Suspension is grinding. I had it replaced once at Tesla and it began grinding again in less than 18 months. I took it to Tesla and was informed the lower control arm failed and the price had more than doubled from the prior replacement. No warning lights have come on regarding this issue. The original replacement was 3/7/2024. I noticed the grinding between 12-18 months later. Also, the rear brake light gets condensation in it somehow. I had noticed this about 1 year ago.

In Jan, 2026, the front suspension in the 2020 Model 3 started making a cracking, catching, grinding and/or popping noise as I turned the steering column while parked or driving slowly. When investigating, it sounded like it was coming from bearings in the front suspension. It continued to get worse, making the catching / grinding / popping noise when driving on the highway, turning or not turning, to the point that it felt like the suspension would completely tear apart, and I took the vehicle in for service in early March. Telsa service ended up replacing the left and right upper control arm assembly, the front left and right lower compliance link and the lower lateral links. Online research on various tesla forums showed this to be a known problem with vehicle owners. Unsure if continuing with the issue prior to service would have caused a safety concren, but it was beyond the point of sounding safe to operate to me.

I was making a right turn from the parking lot onto the street, a maneuver I have made hundreds of times previously without any issue. My foot was on the accelerator pedal as normal for this turn. The vehicle accelerated far faster than intended for this maneuver, with tires screeching, and continued across the width of the street. The vehicle's front left wheel struck the curb on the opposite side of the street from the parking lot exit. The wheel sustained significant damage, and the wheel rim was torn. When I regained my bearings, I lifted my foot off the accelerator and the vehicle slowed down. At the time, I believed a serious crash was imminent. I was able to drive the vehicle home, which was about 1 1/2 miles away, but it is not safe to drive so I won't drive it until it is repaired. I am aware that Tesla and NHTSA have attributed many prior sudden acceleration incidents to drivers unintentionally pressing the accelerator when intending to press the brake. Due to the vehicle's regenerative braking, I rarely use the brake pedal during normal driving, which makes this explanation virtually impossible in my case. I am also aware that NHTSA reopened an investigation in 2023 after learning about a potential inverter-related design flaw that could cause sudden unintended acceleration in Tesla vehicles, and that this investigation remains open as of this writing.

On XXX, at approximately 2:47:42 PM, I was driving a 2020 Tesla Model 3 Long Range AWD VIN [XXX] on a two-lane road in the Adirondacks with Full Self-Driving (Supervised) active. The vehicle was traveling approximately 50–52 mph. An oncoming SUV moved toward or across the double-yellow centerline while passing a bicyclist. FSD reacted with a sudden and aggressive steering maneuver to the right. The vehicle crossed the white edge line and entered the paved shoulder. Because it appeared that the vehicle might leave the roadway, I immediately took control and steered it back toward the travel lane. The vehicle then oscillated sharply in both directions before stabilizing. External telemetry shows lateral acceleration reaching approximately 0.88 g in one direction and 0.84 g in the opposite direction, with a 1.72 g peak-to-peak lateral swing. Vehicle speed fell from approximately 50 mph to approximately 28 mph during the recovery. No collision or injury occurred. The rapid deceleration and stabilization appeared consistent with possible electronic stability-control intervention, but I cannot confirm that from the available external telemetry. I have preserved the front dashcam video and telemetry file. I request that Tesla preserve and review the internal vehicle logs, including FSD commanded steering, planned path, driver steering torque, road-edge perception, oncoming-vehicle perception, stability-control activation, individual-wheel braking, and motor-torque reduction. INFORMA

Car was sitting at a red light while in Full Self Driving (supervised). The screen showed at least four red lights. Suddenly the car started to move forward while the lights were still red. I was able to stop it from going further. This has happened before and I reported it then. If I had not had my foot near the brake pedal the car might have just run through the light.

On July 11 at approximately 6:47 a.m., I was operating my Tesla Model 3 on Interstate 65 in Hart County, Kentucky, with Full Self-Driving (FSD) engaged during normal highway travel. Approximately one hour earlier, I had departed a highway rest area after sleeping from the previous day’s travel. Rain developed during the trip, but I observed adequate visibility, apparent roadway traction, and I was not impaired. I was traveling in the far-right lane of a three-lane interstate. The posted speed limit was approximately 70 mph; however, FSD limited the vehicle to approximately 65 mph and displayed warnings indicating that the higher speed was unavailable. While FSD remained engaged, the system initiated a lane change from the far-right lane into the center lane. After entering the center lane, the vehicle began displaying repeated warning messages and FSD disengaged multiple times. I attempted to locate settings related to the warnings on the touchscreen but could not identify an available adjustment. During the third disengagement, I perceived that the vehicle continued braking without releasing while steering resistance increased significantly. The steering wheel then rotated abruptly, and I was unable to regain normal directional control before the vehicle departed its intended travel path and struck a concrete median. The collision caused personal injuries and substantial vehicle damage. I have not been able to reproduce the condition. The incident was investigated by the Ken

Suspension defects, control arm noise, vibration, .

On XXX at approximately 5:00 PM, I was driving my 2020 Tesla Model 3 on [XXX] from [XXX] toward [XXX], with Tesla FSD engaged. Near the area where the center divider begins/ends, the vehicle crossed the double yellow/divider area and entered the opposing traffic lane. There was no oncoming traffic at that moment, so there was no crash, but this created a serious potential head-on collision risk. The car also did several hard jerks that aggravated my neck and back that it has been consistently doing for a long time which cause worse ongoing headaches. The system/component that malfunctioned was Tesla FSD/Advanced Driver Assistance, including lane keeping/steering behavior. The vehicle is available for inspection upon request. My safety and the safety of others were put at risk because the vehicle moved into the lane for oncoming traffic. I had to intervene and no longer feel safe using FSD. I have reported unsafe FSD behavior to Tesla multiple times before, but the issue has not been resolved. Tesla service has previously listed the concern as “FSD not working properly/test drive required” and/or general diagnosis, but I have not received a clear written resolution explaining why the vehicle crossed into the opposing lane or how Tesla will prevent this from happening again. There were no warning lamps or messages that I recall before the vehicle crossed into the opposing lane. If Tesla has vehicle logs or telemetry for the incident, I request that they be reviewed. I am report

The wiring in my trunk harness was severed due to the repeated opening and closing of my trunk. This caused my reverse lights to fail and my trunk latch to stop working. This issue is part of a known recall: Campaign 21V-00D. Tesla attempted to fix the issue in 2023 but the poor repair did not work. I took my Tesla to the dealer and they refused to remedy the issue unless I would pay $1300. I persuaded them to lower the feet to $300 but still feel that I should not pay anything because this issue was due to the recall.

The contact owns a 2020 Tesla Model 3. The contact stated that while driving at an undisclosed speed, there was a clinking sound coming from the front of vehicle. No warning lights were illuminated. The contact stated that the dealer was contacted, and a repair was pending on the lower lateral link. The contact stated that the VIN was not included in NHTSA Campaign Number: 21V835000 (Suspension). The contact associated the failure with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Subject: Tesla HW2 FSD – Advertised Safety/Autonomy Features Not Provided Description: I am reporting an issue regarding my 2020 Tesla Model 3 equipped with Hardware 2 (HW2) and Full Self-Driving (FSD) package. Although the vehicle is listed and sold as “FSD capable,” Tesla has stopped providing FSD software updates for HW2 vehicles. My vehicle is stuck on FSD version 12.6.4 and cannot receive newer versions (v12.7, v12.8, v13, etc.). Tesla continues to advertise FSD as an evolving safety and autonomy system, but HW2 vehicles are no longer receiving the required updates to maintain or improve safety functions. This results in: • Safety-related features not being updated • Autonomy features advertised at purchase not being delivered • OTA updates being discontinued without notice • Tesla refusing to provide a hardware upgrade path (HW3) despite FSD being purchased on this VIN This creates a safety concern because the vehicle is operating with outdated perception and driving models while newer vehicles receive critical improvements. Tesla has not provided a remedy, timeline, or alternative solution. I request NHTSA to investigate Tesla’s failure to provide advertised and safety‑related FSD functionality for HW2 vehicles. Vehicle Info: 2020 Tesla Model 3 Hardware: HW2 FSD purchased on VIN (previous owner) Purchased used in July 2023 Current FSD version: 12.6.4 (no further updates)

This was not an incident. Instead I’d like to report it as a design flaw. I discovered low speed noise and got it fixed at Tesla service center. Upper control arms and lower control links have both been replaced at ~70k miles and the cost to repair was over $2k at Tesla service center in Feb 2026. Later in May 2026 Tesla published a service bulletin acknowledging this is a design flaw

The screen (which controls all functions of the vehicle) starts to go haywire. It's almost like there is a phantom touching the screen and pressing buttons. The screen will start zooming in and out - changing your navigation destination. The air controls will turn on full blast and then you are unable to shut them off because the screen will not respond. It becomes a giant distraction to the driver (imagine a screen that large malfunctioning) and tesla does not think this is a safety issue. We reported it to them. They couldn't replicate the issue (is what they told us and then let us know it was out of warranty and we could just replace the screen to a tune of almost $2000). There are no cracks or issues with the screen itself. I cannot upload the videos as they are too big to share but I can send them to an email address.

Tesla was on Full Self Driving following a curve in the road were traffic lights. Lights were red Car should have stopped but did not. Ran red light with no attempt to stop or slow down.

The contact owns a 2020 Tesla Model 3. The contact stated that while driving at various speeds, the vehicle made an abnormal clunking sound while turning the steering wheel. The messages "Traction Control Disabled", "Lane Departure Avoidance Feature Disabled", "Automatic Vehicle Hold Disabled" and "Stability Control Disabled" were displayed. The vehicle was taken to a dealer, where it was discovered that the lateral link was not attached to the control arm due to a defective bolt. The contact was informed that the subframe and the front passenger’s side lower control arm needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V835000 (Suspension); however, the VIN was not included in the recall. The vehicle remained with the dealer unrepaired. The failure mileage was 46,124.

Driving S/B on Ann Arbor Saline Road. Had FSD on the Tesla engaged. Needed to make left turn onto Maple. Left arrow light to Maple was red. Traffic light to continue straight on Ann Arbor-Saline was green. Despite left arrow being red, Tesla did not slow and ran red light to make left turn onto Maple.

2020 Tesla Model 3 Standard Range Plus, VIN [XXX] restraint control module fault codes RCM_a056 and RCM_a058. Passenger front seat occupancy sensor failure triggering "Service Required" airbag system alert. September 2024: fault code RCM a056: Tesla repaired this issue under the Supplemental Restraint System Limited Warranty (5 years, 60,000 miles) at Tesla Service Latham NY (326 Old Niskayuna Rd, Latham NY 12110). January 10, 2026: Fault code RCM_a058. Reported in writing through the Tesla app. Tesla scheduled a service visit for January 13, 2026. Technician assessed the vehicle in person and declined to repair, verbally stating the fault may be a one-time occurrence and to monitor and return if it continued. April 2026: Fault continues recurring. Tesla Service Latham issued estimate #XXX dated April 18, 2026 for $1,076.32 customer pay. Repairs include resistive occupancy sensor replacement and seat back trim cover replacement. This is a safety-critical system governing airbag deployment. Tesla has documented this failure mode in internal service bulletins citing electrical interference in the seat harness as a design issue. Tesla repaired this under warranty, dismissed a related restraint fault for the same seat when reported within months of the repair, and is now billing the owner for a safety system that failed due to a known design defect. A recall is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACT

Both front wheel and rear rims cracked under normal driving conditions. This is the third occurrence of rim failure on this vehicle. The most recent incident occurred in Ewing, NJ near Parkside Ave and Hillcrest Ave. There was no significant impact or major pothole at the time of failure. Multiple wheel failures indicate a potential structural durability issue. Cracked rims pose a serious safety risk due to the possibility of sudden tire pressure loss or blowout while driving. The vehicle has been operated under normal road conditions, and this repeated failure should not occur. The damaged wheels are available for inspection upon request.

My wife was cleaning the interior and wiped the center main display of her model 3. While doing that somehow she managed to Turn the heat on set the fan/temp controls to HI and popped the front frunk to open. When she exited and closed all doors, it looks like the heat kept running at max for more than 24 hours in the garage. When I entered the garage it was hot in there and inside temp of the car was at 87f. Not sure if there was a fire hazard due to heaters over heat. Just wanted to bring this to your attention.

The touch-screen only media center has an off-by-one error when using the media player for USB media. This results in unsafe conditions for the driver where the expectation of pressing "S" would navigate to music starting with "S", but instead navigates to music starting with "T". This creates momentary confusion for the driver, and pulls focus from the road. There is no mechanism to scroll through the music using non-touch related functionality. There is no warning to only use the media feature when stopped/parked. The manufacturer has acknowledged the issue, but refuses to provide any diagnostics or solutions without taking a downpayment for service.

My Tesla Model 3 was brought to Tesla Princeton Service Center on February 27, 2025 for a 12V battery replacement. During the service visit, Tesla also replaced the rear glass, citing the rear defroster as the root cause of the battery drain — a repair that was added without prior discussion and increased the total invoice from an original estimate of $180 to a final charge of $1,730. Upon picking up the vehicle, the rear backup camera, blind spot cameras, navigation system, Sentry Mode, and windshield wiper sensor were all non-functional. None of these systems showed any malfunction prior to the service visit. Tesla Princeton’s service advisor denied responsibility without performing diagnostics, and in a subsequent message admitted he could not determine the cause with certainty without diagnostics — which have still not been performed. The vehicle was discharged from a licensed Tesla Service Center in a condition non-compliant with FMVSS 111. I have escalated this matter to Tesla executive leadership in writing and am filing this NHTSA complaint to create a federal record of this safety violation.

When adaptive cruise control is enabled (Autopilot, not equipped with Full Self Driving) car will sometimes brake hard as if there is an obstacle ahead, with the words "Curve Assist Active" flashing on the screen. Seems to happen most often on state highways, vs interstate. In one case last night car slowed from 65mph to 30mph, on a straight road, with no object ahead. Thankfully no cars were immediately behind or I would have been rear-ended. Happened 4 times in 500 miles of highway travel.

Issue 1: While using Full Self-Driving (Supervised) at night on a two-lane road with a straight lane and a turn lane, the vehicle crossed the white lane markings and drifted into the adjacent lane. I had to manually intervene to correct many times. This happens regulary at night. I clean the lenses on the cameras but it doesn't reslove the issue. Issue 2: While using Full Self-Driving (Supervised), the vehicle positioned itself in the incorrect lane when entering a roundabout, selecting the wrong entry lane for my intended exit. This happens at day and night about 50% of the time. I report the issue via the Tesla feedback, but they do not fix it.

Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt missing, no Loctite, subframe raw. Second bolt loose—single point of failure. Tesla missed this on six different service visits and during their one-twenty inspection before delivery. Recall 21V835 should’ve flagged it but service personnel assured me all clear on every visit . Vehicle towed to Tesla service center at 1104 Tinker rd, Rocklin, CA. Tesla shop manager Sal confirmed this failure as manufacturers defect, and poor assembly. Safety was seconds from total loss. Need probe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Date: Feb 1, 2026, 2:45 PM PST Location: Camarillo, CA (Pleasant Valley Rd & Village Commons Blvd) Description: The vehicle (Tesla Model 3, FSD Supervised) attempted an unprotected left turn. The system identified a gap but paused excessively before initiating the maneuver. After the pause—when the gap was no longer safe—the system proceeded to turn anyway, directly into the path of a speeding oncoming vehicle. The system failed to abort the maneuver after its own hesitation. It also failed to accelerate with the urgency required to clear the path. I was forced to manually override with emergency acceleration and steering into an oncoming lane to avoid a high-speed T-bone collision. This appears to be a "stale data" failure where the car executed an old plan that was no longer valid.

The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs during normal driving and is accompanied by clunking, which concerns me about potential control arm failure and loss of vehicle control. My vehicle is only 40k miles and it’s a very common issue that Tesla gets to make money on. Kind of funny it happens to everyone right when the warranty ends. I am aware that this is a known issue affecting multiple Model 3 vehicles. Despite proper maintenance, the problem persists and may present a safety risk. I request that this be officially recorded as a safety complaint.

Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. Diagnosis at Tesla service center showed front upper control arms assemblies (left and right), lower lateral link, and front lower compliance link (left and right) required replacement. Of note: upper control arm assemblies were previously replaced under warranty in November 2021 at 28000 miles. This short interval indicates defective suspension components leading to cascading failures putting driver safety at risk.

Vehicle Information: 2020 Tesla Model 3 AWD (Leased) Full Self-Driving (FSD) enabled Summary of Safety Issue: While Full Self-Driving (FSD) was engaged, the vehicle failed to detect roadside infrastructure and collided with multiple fixed objects, including a route sign board, a walkway sign board, and an underground electrical cable. The system did not provide adequate warnings or corrective action before impact. System jerk the steering confirmed system is engaged but did not break and drive to non-drivable area and not given any disengagement warning and totaled the car. Incident Details: • Date of incident: [XXX] • Location: On [XXX] {XXX] Piscataway, NJ 08854 • Road type: [XXX] • Weather/visibility: Clear • Speed at time of incident: <40 MPH (under the speed limit) Description: As soon as i trigger the FSD it immediately tried to navigated left or right and failed and unexpectedly veered into roadside infrastructure. The system did not slow down, steer away, or alert the driver in time to prevent the collision. The impact caused significant damage to public property and the vehicle is totaled. No injuries occurred. Evidence Available: • Photos of the scene and damage • Police report (number: [XXX] • Tow documentation • Tesla collision center estimate Reason for Reporting: This incident suggests a potential safety defect in Tesla’s FSD system related to object detection, path planning, and collision avoidance. The failure occurred without driver input and raises concerns

After loading our two children ages 2 and 5 in to vehicle and securing in car seats, the car doors were closed and would not reopen. The children were unable to open the doors themselves. The trunk and other entries did not open. There was no obvious way to open the doors or the issue the car was experiencing. The battery cover would not open. Eventually after I searched the Internet I determined that the 12V battery died (no warning whatsoever, doors worked before loading children) and this caused all occupants to be detained in vehicle as the emergency release is the mechanical means of opening the door and this emergency release is not intuitive or obvious. Within 20 minutes I was able to use an arcane hot wiring method to unlatch a door with a spare 12 V source and a hidden 12 V port not immediately obvious either. Thankfully not in setting of an emergency, not a sunny or excessively warm day and had internet access to research this event. If any of the above were true, life limb and property loss would easily have occurred.

The newer versions of FSD do not allow driver control of the max speed. The current versions allow you to set a maximum speed with a scroll wheel on the steering wheel.

The car has message saying "Safety Restraint System issue" . There has been no event to cause this. No recent MVA or any stress or damaging incident to the seat belt or seat in general. Reviewing this on the internet, this is a common defect on Tesla's. The company won't fix it unless you pay them to do so which is crazy considering it is a defect in their safety system. And a well known one to them from my communication with their Tesla service centers which have a monopoly on fixing Tesla's. He said there would have to be a recall. So that is exactly what needs to happen from the NHTSA.

Steering wheel covering delaminates and peels during normal use, creating loss of grip and distraction while driving.

I recently purchased a 2020 Tesla Model 3 Long Range AWD (VIN [XXX] internal systems and service records show that all recalls for this vehicle have been completed and closed. However, the NHTSA VIN lookup still shows seven open recalls. This is causing a major issue because I am participating in a California clean transportation incentive program (Replace Your Ride), which requires that all recalls be shown as closed specifically on the NHTSA website. Tesla states that the recalls are complete but has not updated the recall status with NHTSA. NHTSA customer service informed me that recall data can only be updated by the manufacturer. I am requesting that NHTSA notify Tesla’s regulatory or safety compliance team so they can update the recall reporting for this VIN. The outdated recall data is preventing my state incentive from being processed and is causing significant financial harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air bags did not deploy during crash. It is available for inspection upon request My face smashed into the steering wheel resulting in black eyes, swollen nose, cuts on my face and a concussion. Yes, the airbags clearly did not deploy during crash No No

The contact owns a 2020 Tesla Model 3. The contact stated that while the vehicle was parked, the trunk became inoperable. The contact stated that the trunk latch failed to open when the trunk release was engaged using the mobile application, the instrument panel, or the trunk release button. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention). The vehicle was taken to the dealer, but was not diagnosed. The contact was informed by the dealer that the cable harness was not repaired and that a zip tie was placed on the cable harness. The vehicle was not repaired. The contact stated that after the dealer visit, the trunk failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 69,125.

My Tesla Model 3 is experiencing premature suspension failures involving the lower lateral links and stabilizer links. These components were already replaced once, and they are failing again in less than 30,000 miles. This is not normal wear for suspension parts on a modern vehicle. These failures cause clunking, instability, and looseness in the front end—conditions that affect the vehicle’s ability to track straight and maintain control, especially over uneven pavement or during emergency maneuvers. This isn’t an isolated case. There are extensive reports from other Tesla owners across multiple models (Model 3 and Model Y in particular) showing the same premature wear on these suspension links. Many owners have parts failing even earlier. Once the car is out of warranty, Tesla charges thousands of dollars to replace these components, despite clear indications that the suspension was under-engineered for the weight of the vehicle. Tesla knows this is a recurring issue but refuses to issue a recall or goodwill repairs. A repeated failure of critical suspension links in such low mileage suggests a defect. These parts should not be wearing out this fast, and the resulting instability poses a real safety risk. I’m requesting NHTSA investigate these premature failures.