Page 7 of 13 · complaints 301–350 of 633

2008 Saturn Outlook complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Air Bags
Filed Jul 19, 201387,000 milesOH

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PASSENGER PRESENCE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

Air Bags
Filed Jul 16, 201345,000 milesFL

THE SERVICE AIRBAG LIGHT COMES ON WHEN THE CAR GOES OVER A BUMP OR WHEN A PERSON SHIFTS POSITION IN THE FRONT PASSENGER SEAT. APPARENTLY THIS IS A WIDESPREAD ISSUE AND THE SUBJECT OF SEVERAL SERVICE BULLETINS. GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. *TR

Power Train
Filed Jul 11, 201392,650 milesGA

THE VEHICLE MAKES A RUBBING/GRINDING NOISE THAT INTERFERES WITH TURNING (ESPECIALLY LEFT). IT FEELS LIKE YOU CANNOT COMPLETE THE TURN OR STOP. THIS CAUSED PROBLEMS WHEN THE GEARS WOULD SHIFT ALSO. FEELING LIKE YOU CANNOT ACCELERATE OR STOP IN A REASONABLE AMOUNT OF TIME. MECHANIC SAYS THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. *TR

Exterior Lighting
Filed Jul 9, 201335,000 milesMI

SINCE OWNING THE VEHICLE FOR 20 MONTHS, THE DRIVERS SIDE LOW BEAM HEADLAMP HAS BURNED OUT 3 TIMES AND THE PASSENGER SIDE 1 TIME. *TR

Power Train
Filed Jul 8, 201356,318 milesTX

WHILE ACCELERATING IN SPEED AFTER BEING STOPPED AT A RED LIGHT THE VEHICLE WENT TO SHIFT AND THE ENGINE RPMS WENT UP EXCESSIVELY, AND THE JERKED HARD WHEN SHIFTING. IT PROGRESSIVELY GOT WORSE AS WE TRIED TO MAKE IT HOME. WE ADDED TRANSMISSION FLUID BECAUSE IT LOOKED LOW. THE NEXT DAY THE ENGINE LIGHT CAME ON. I TOOK IT TO A TRANSMISSION REPAIR SHOP WHO PUT IT ON THE DIAGNOSTIC MACHINE. THE SAID THAT IT SHOWED A SOLENOID STUCK OPEN, BUT WAS CONCERNED THAT THE FAIL SAFE DIDN'T WORK PROPERLY. THEY SAID I SHOULD HAVE HAD REVERSE, AND SECOND TO GET ME OFF THE ROAD SAFELY. HOWEVER, THE REVERSE DIDN'T KICK IN UNLESS THE VEHICLE WAS ROLLING BACKWARDS. THEY ARE TELLING ME THAT THE WHOLE TRANSMISSION WILL NEED TO BE REPLACED. THE CAR HAS LESS THAN 60000 MILES ON IT. *TR

Electrical System
Filed Jun 27, 201365,500 milesTX

WHILE DRIVING ON THE TOLLWAY, ALL ELECTRICAL PARTS ON INSTRUMENT PANEL WENT COMPLETELY OUT, AND THE AIR CONDITIONER STOPPED BLOWING, AND THE RADIO WENT OUT. EVEN THE SPEEDOMETER STOPPED DISPLAYING. THE ENTIRE INSTRUMENT PANEL SHOWED NOTHING. THE SERVICE TECHNICIAN AT JUPITER CHEVROLET IN DALLAS CHARGED US $770 TO REPAIR A WIRING HARNESS THAT THEY SAID WAS RUINED DUE TO A LEAK IN A DRAINAGE HOSE IN THE SUNROOF AND THAT THIS IS COMMON WITH THIS VEHICLE. I DON'T UNDERSTAND WHY THERE IS NO RECALL. THIS COULD HAVE BEEN VERY DANGEROUS. WATER HAD LEAKED INTO THE PASSENGER FLOOR BOARD AS WELL. *TR

Engine
Filed Jun 24, 2013124,000 milesNC

VEHICLE HAS NOT BEEN SHIFTING CORRECTLY FOR THE PAST YEAR OR SO. TOOK IT TO A GM DEALERSHIP LAST WEEK AND WAS TOLD THE WAVE PLATE IN THE TRANSMISSION WAS CRACKED. BEGAN RESEARCHING THIS PROBLEM AND FOUND A FORUM WHERE HUNDREDS OF OTHER GM OWNERS HAVE EXPERIENCED THIS PROBLEM. AFTER READING, IT APPEARS THAT WHEN MY CAR WOULD NOT SHIFT INTO REVERSE TWO YEARS AGO, IT WAS THE BEGINNING OF THE PROBLEM. I DIDN'T RECOGNIZE THAT AS A TRANSMISSION PROBLEM AND WHEN I MENTIONED IT TO THE DEALERSHIP (WHICH IS NO LONGER A GM DEALERSHIP SINCE THEY NO LONGER HAVE SATURN), IT WAS DISMISSED BECAUSE IT ONLY HAPPENED ONE TIME. I CONTINUED TO HAVE ISSUES WITH THE SHIFTING BUT DIDN'T TAKE TO AUTHORIZED GM DEALERSHIP SO THEY DON'T HAVE RECORD OF IT. RECENTLY, RPM'S WERE RANDOMLY JUMPING ABOVE 4 ON THE HIGHWAY EVERY 10 MINUTES AND I FELT LUCKY TO MAKE IT HOME FROM A RECENT TRIP IN THE MOUNTAINS. OF COURSE, GM IS NOT WILLING TO TAKE ANY RESPONSIBILITY AND WILL NOT PROVIDE ANY FINANCIAL ASSISTANCE TO REPAIR CAR BUT I DON'T UNDERSTAND HOW SO MANY PEOPLE CAN BE EXPERIENCING THESE PROBLEMS AND IT NOT BE A RECALL ISSUE? REALLY UPSET THAT MY TWO CHILDREN WERE IN THE CAR AND SCARED TO DEATH WE WERE GOING TO WRECK OR GET STRANDED! *TR

Power Train
Filed Jun 19, 2013117,680 milesMD

WHILE IN A STOPPED POSITION, I TRIED TO ACCELERATE AND MY TRANSMISSION WOULD NOT GO INTO GEAR. I WAS STUCK NOT BEING ABLE TO PULL OVER TO GET OUT OF TRAFFIC, BECAUSE MY CAR WOULDN'T GO INTO GEAR. I PUT IT INTO PARK, THEN BACK INTO DRIVE SEVERAL TIMES, AND I FINALLY GOT IT TO CREEP ENOUGH IN LOW GEAR TO GET IT TO THE SIDE OF THE ROAD. THIS COULD HAVE BEEN A DISASTER IF I WERE TRYING TO PULL OUT INTO TRAFFIC. THE CAR WAS IN THE SHOP PRIOR DUE TO THE TRANSMISSION SLIPPING. THIS WAS NOT COVERED AND COST ME $3000. I AM STILL NOT SURE THIS CORRECTED THE PROBLEM AND I DON'T FEEL SAFE IN THIS CAR. THIS CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR A FRONT LEAK AT THE DRIVER'S DOOR FROM THE SUNROOF, WHICH STILL LEAKS WITH HEAVY RAIN. ALSO, THE CONSTANT SQUEALING WHEN TURNING THE WHEEL WHICH NO MECHANIC WILL ACKNOWLEDGE. NOTHING HAS EVER BEEN DONE TO CORRECT THIS. I ASSUME IT IS THE POWER STEERING PUMP. THE CAR DOESN'T HAVE GOOD ACCELERATION POWER COMPARED TO ANY OTHER SUV MODEL. IT DRAGS WITH NO PICK UP.

Power Train
Filed Jun 13, 2013106,000 milesVA

WAS DRIVING ON HWY. AT 60 MPH WHEN ENGINE BEGAN TO REV AND THEN WHEN I CAME TO STOPLIGHT AND TOOK OFF, THE CAR WOULD NOT GO OVER 30 MPH.AND WOULD JERK AND THEN AS I CONTINUED TO TRY TO GET SPEED BECAUSE OF OTHERS BEHIND ME-IT WOULD NOT GO. HAD TO DRIVE 30 MPH FOR TWO HOURS TO GET ONLY 40 MILES. TRANSMISSION NEEDS TO BE REPLACED AND GM IS NOT STANDING BEHIND THEIR PRODUCT. THIS IS A HAZARD AND THERE ARE SOOO MANY COMPLAINTS WITH PROBLEMS JUST LIKE THIS AND NO RECALL YET-REALLY-SO WILL ONE BE MADE WHEN SOMEONE IS KILLED IN AN ACCIDENT. ALSO WHEN THIS BEGAN I HAD A 1/2 TANK OF GAS, WHEN I GOT TO DEALERSHIP-2 HOURS LATER-THE CAR WAS ON E!!!!!!!! HORRIBLE GAS MILEAGE ON THIS TOO NOW. PASSENGER AIRBAG SAYS NEEDS TO BE SERVICED-WAS LIKE THIS WHEN WE PURCHASED AND DEALER SAID THEY WOULD FIX-NEVER DID AND THIS IS A SAFETY CONCERN BECAUSE IT MEANS THE PASSENGER IS NOT SAFE IN THIS VEHICLE, BUT THEN AGAIN, NONE OF US ARE BECAUSE OF GM-AM GOING TO BEGIN PROCESS WITH SMALL CLAIMS COURT REGARDING ALL OF THESE ISSUES. HORRIBLE VEHICLE AND GM SHOULD BE ASHAMED-NO WONDER I ALWAYS BOUGHT NON AMERICAN MADE CARS-SHAME ON US FOR THINKING GM WOULD BE GOOD SINCE IT WAS MADE IN USA. *TR

Exterior Lighting
Filed Jun 13, 2013KS

IN THE PAST FEW MONTHS I HAVE HAD TO CHANGE MY PASSENGER SIDE HEAD LAMP. THE FIRST TIME IT WORKED FOR ABOUT 3 WEEKS THEN WENT OUT AGAIN. I HAD IT CHANGED AND IT LASTED ABOUT 10 DAYS THAT TIME. THIS LAST TIME IT ONLY LASTED ABOUT 6 HOURS BEFORE IT BURNED OUT AGAIN. *TR

Power Train
Filed Jun 12, 201395,000 milesWA

WE WERE PASSING ANOTHER VEHICLE ON THE INTERSTATE AND THE TRANSMISSION STOPPED WORKING BUT THE ENGINE CONTINUED TO OPERATE AT FULL RPM'S. WE SLOWED AND PULLED OVER ACROSS TRAFFIC. THE TRANSMISSION WOULD ENGAGE FOR A SECOND BUT THE CAR DID NOT MOVE MORE THAN A FEW FEET. *TR

Power Train
Filed Jun 12, 201358,800 milesAZ

SATURN 2008 OUTLOOK STARTED TO HAVE PROBLEMS WHEN SHIFTING GEARS. FEELS LIKE GOING INTO 3RD GEAR IS THE PROBLEM AND SOMETIMES IN REVERSE. SOUNDS LIKE A REV OF THE ENGINE AND THEN A HARD SHIFT INTO THE GEAR. THERE HAVE BEEN MANY POSTS ONLINE ABOUT THIS AND UNFORTUNATELY GM IS NOT CONSISTENT WITH HOW THEY RESOLVE. THIS SOUNDS LIKE IT SHOULD BE A COURTESY FIX OR RECALL. *TR

Visibility › Sun/Moon Roof Assembly
Filed Jun 11, 2013PA

PURCHASED PRE-OWED 2008 OUTLOOK IN NOV OF 2009. FIRST SUNROOF/MOONROOF LEAKS NOTICED IN SPRING OF 2010. DRAINS WERE "FIXED", BUT CONTINUE TO HAVE MOLDY MUSTY SMELL TO VEHICLE AFTER HEAVY RAINS AND DRIVER SEAT FEELS WET. OTHER PROBLEMS ENCOUNTERED WITH VEHICLE HAVE BEEN ENGINE CONTINUING TO RUN WITH KEY OUT, AIR BAG LIGHT ON, POWER STEERING PUMP FAILURE, REAR SPEAKERS ARE WATER DAMAGED, REAR AC HAS ALWAYS MALFUNCTIONED, MAIN AC IS NOW MALFUNCTIONING. NOT TO MENTION ALLERGIES SUFFERED FROM MOLD EXPOSURE. *TR

Visibility › Sun/Moon Roof Assembly
Filed Jun 10, 201367,250 milesNV

I TOOK THIS VEHICLE TO AN AUTOMATIC CAR WASH. ABOUT HALFWAY THROUGH, WATER STARTED POURING INTO THE VEHICLE THROUGH THE OVERHEAD CONSOLE AND THE PASSENGER SIDE A PILLAR BECAUSE OF A LEAKING SUNROOF/MOONROOF. I UNDERSTAND FROM RESEARCH THAT THIS IS A REPEATED ISSUE WITH THESE VEHICLES, YET GM WILL NOT FIX THEM. SOMETHING NEEDS TO BE DONE. I PAID $20K FOR THIS VEHICLE TWO MONTHS AGO AND I HAVE MADE ONE PAYMENT OF 72, AND NOW I FIND OUT THAT THE VEHICLE CAN NEVER GET WET OR THERE WILL BE PROBLEMS. *TR

Air Bags
Filed Jun 9, 201346,242 milesMI

SERVICE AIR BAG WARNING LIGHT CAME ON. *TR

Power Train
Filed Jun 3, 201398,000 milesMO

MY 2008 OUTLOOK STARTED TO JERK DRIVING DOWN THE ROAD AND THEN HAD VERY HIGH RPMS BUT NO ACCELERATION IN THE MIDDLE OF AN INTERSECTION I COULD NOT MOVE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A CHEVROLET DEALERSHIP AND IT HAD A BROKEN WAVE PLATE AND THE TRANSMISSION HAD TO BE REBUILT WHICH TOOK 2 WEEKS. I WAS LUCKY ENOUGH TO STILL BE COVERED UNDER THE POWERTRAIN WARRANTY BY ONLY 2 WEEKS. THE SERVICE MANAGER TOLD ME THEY HAVE SEEN HUNDREDS OF THESE AS IT IS A KNOWN PROBLEM WITH THIS CAR. WHY HAS THERE NOT BEEN A RECALL YET IF THIS IS HAPPENING TO EVERYONE. *TR

Power Train
Filed Jun 1, 2013108,000 milesOH

WHILE ACCELERATING VEHICLE ABRUPTLY REDUCED SPEED AND DID NOT MOVE THIS CAUSED VEHICLES FOLLOWING MY CAR TO IMMEDIATELY SLOW DOWN TO NEARLY MISS REAR ENDING MY VEHICLE. *TR

Engine
Filed May 21, 201337,612 milesWI

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WOULD EXHIBIT A LOUD SOUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LAMP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,612 AND THE CURRENT MILEAGE WAS 65,911. *TR

Air Bags
Filed May 2, 201365,000 milesNM

I PURCHASED A 2008 SATURN OUTLOOK USED AT APPROXIMATELY 65,000 MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT. THE GM SERVICE DEPARTMENT LOOKED AT IT AND AFTER GLANCING BRIEFLY AT THE COMPUTER MONITOR, IT LOOKED LIKE THE PREVIOUS OWNER HAD MANY ISSUES WITH THE AIRBAG SENSOR, TOO. THEY SAID IT WAS PROBABLY SOMETHING WITH WHERE MY SON WAS SITTING IN THE SEAT (17 YEAR OLD BOY). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL. *TR

Steering
Filed Apr 21, 201321,036 milesMN

ORIGINAL OWNER, UNDER WARRANTY AT 21,036 MILES, HAD THEIR DEALERSHIP (MARK CHRISTOPHER AUTO CENTER, ONTARIO, CA 91764) DIAGNOSE AND CONFIRM/REPLACE INTERNAL RIVETS LOOSE, NECESSARY TO REPLACE DEFECTIVE STEERING COLUMN ASSEMBLY, 03/18/2010. WE ARE THE SECOND OWNER, AND OUR DEALERSHIP, POLAR CHEV OF WHITE BEAR LAKE, MN 55110, ALSO RECOMMENDS AGAIN REPLACING THIS DEFECTIVE STEERING COLUMN ASSEMBLY AT AN EXPENSE OF APPROXIMATELY $1,600, @ 62,000 MILES. WE FEEL GM KNEW OF THIS DEFECT BASED ON OTHER COMPLAINTS ONLINE (IE. [email protected] AND [email protected] JUST TO NAME A FEW). WE FEEL WE SHOULD NOT HAVE TO PAY FOR THE REPLACEMENT AND GM HAS PUT US ALONG WITH OTHERS, IN A POTENTIALLY DANGEROUS DRIVING SITUATION! *TR

Power Train
Filed Apr 15, 201353,500 milesNY

VEHICLE TRANSMISSION SLIPS WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR. *TR

Electrical System
Filed Apr 14, 201354,246 milesAZ

LAST NIGHT WHEN I WENT TO DRIVE MY VEHICLE I NOTICED THE LEFT FRONT LOW BEAM HEADLIGHT WAS NOT WORKING. TOOK VEHICLE IN TO HAVE THE LIGHT BULB CHANGED AND THE TECHNICIAN SAID THE BULB SOCKET/WIRING WAS BURNT AND THE BULB WAS DAMAGED. THEY SAID I WOULD NEED A NEW BULB AND LOW BEAM HEADLIGHT WIRING HARNESS. THIS IS THE THIRD TIME THIS PART HAS FAILED SINCE THE VEHICLE WAS NEW. THE DEALERSHIP REPLACED BOTH THE RIGHT AND LEFT SIDE HARNESSES WHEN THE VEHICLE WAS UNDER WARRANTY AND THE LEFT SIDE HARNESS AND BULB WAS REPLACED LAST YEAR APPROX. 10,000 MILES AGO AND NOW IT IS BURNT UP AGAIN. I FEEL THIS PART IS DEFECTIVE AND COULD CAUSE A FIRE. GM SHOULD DO SOMETHING TO UPGRADE THE WIRING HARNESS SO THIS PROBLEM DOES NOT CONTINUE. *TR

Air Bags
Filed Apr 11, 201372,000 milesKY

WHEN A PASSENGER IS SEATING IN THE FRONT SEAT, THE AIR BAG LIGHT INDICATOR WILL SAY OFF INSTEAD OF ON. *TR

Steering
Filed Mar 28, 201374,400 milesCT

POWER STEERING PUMP WAS FIRST REPLACED DUE TO FAILURE IN 10/2011. POWER STEERING PUMP HAS AGAIN FAILED AND NOW REQUIRES REPLACEMENT OF THE PUMP, HOSES, AND STEERING RACK DUE TO THE DAMAGE CAUSED BY FAILED PUMP AT A COST OF $1,700. TECHNICIAN ADVISED THAT THE PARTS HAVE TO BE ORDERED FROM CANADA AND WILL TAKE UP TO 3 WEEKS TO COME IN!! THE FIRST REPLACEMENT PUMP'S 1 YEAR WARRANTY EXPIRED, SO ONCE AGAIN, I'M PAYING OUT OF POCKET TO REPLACE THIS PART AS A RESULT OF A "KNOWN PROBLEM." LAST FALL I HAD AN ISSUE WITH THE SUNROOF LEAKING INTO THE CABIN OF THE CAR DUE TO ANOTHER "KNOWN PROBLEM." GM NEEDS TO STEP UP TO THE PLATE AND RECALL THESE VEHICLES TO CORRECT THESE "KNOWN PROBLEMS." *TR

Power Train
Filed Mar 11, 201380,000 milesLA

WE WERE TRAVELING DOWN A HIGHWAY WHEN ALL OF A SUDDEN THE VEHICLE RPM REVS UP AND THE ENGINE GEARS ARE NO LONGER ENGAGED. WE COULD ONLY DRIVE 30MPH TO PREVENT THE RPM'S FROM GOING TOO HIGH. ALSO, NO REVERSE GEAR. TOWED INTO GM DEALERSHIP AND TRANSMISSION BROKEN DOWN AND THE WAVE PLATE IS WHAT WAS DAMAGED. WAVE PLATE REPLACED AND GM REFUSED TO PAY FOR ALL OF REPAIR. SAID IT WAS NOT THEIR PROBLEM SINCE POWERTRAIN WARRANTY WENT OUT 2 MONTHS AGO. THEY HAVE A SERVICE BULLETIN OUT, BUT STILL REFUSE TO ACKNOWLEDGE THIS IS A PROBLEM WITH THIS VEHICLE. THERE SHOULD BE A RECALL FROM GM ON THIS FAULTY PART SINCE THEY REFUSE TO ADMIT THAT THERE ARE ISSUES WITH THESE MODEL'S TRANSMISSION. THE FOLLOWING IS THE SERVICE BULLETIN LISTED FOR THIS PROBLEM. BULLETIN NO.: 09-07-30-012A DATE: JANUARY 12, 2010 SUBJECT: NO REVERSE, 3RD OR 5TH, CHECK ENGINE LIGHT ILLUMINATED, DTC P0776 (REPLACE 3-5 REVERSE CLUTCH PLATE (WAVED) MODELS: 2008-2009 BUICK ENCLAVE 2008-2009 CHEVROLET EQUINOX, MALIBU 2009 CHEVROLET TRAVERSE 2007-2009 GMC ACADIA 2007-2009 PONTIAC G6 2008-2009 PONTIAC TORRENT 2007-2009 SATURN AURA, OUTLOOK 2008-2009 SATURN VUE ALL EQUIPPED WITH 6T70/75 6-SPEED AUTOMATIC TRANSMISSION (RPOS MH2, MH4, MH6 OR MY9). *TR

Exterior Lighting
Filed Mar 11, 201366,500 milesWI

PASSENGER SIDE HEADLIGHT HARNESS BURNED OUT. *TR

Exterior Lighting
Filed Mar 9, 201343,225 milesTX

I HAVE A 2008 SATURN OUTLOOK. ONE DAY I WAS DRIVING AND NOTICE I HAD A HEADLIGHT OUT. WENT TO CHANGE THE BULB AND SAW THAT THE WIRE HARNESS WAS MELTED. FROM READING ON THE INTERNET I SAW THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. *TR

Power Train
Filed Feb 19, 201355,000 milesCO

DELAYED SHIFTING WHEN PRESSING DOWN ACCELERATOR TO INCREASE SPEED TO CHANGE LANES WHILE ON FREEWAY. TOOK CAR IN FOR SERVICE AND WAS TOLD TRANSMISSION WAVE PLATE WAS INOPERATIVE. *TR

Power Train
Filed Feb 19, 2013OH

I HAVE HAD MY THE CHILDREN IN THE CAR WHEN THE SERVICE STABILITRAC WARNING CAME ON CAUSING JERKING IN HEAVY CITY TRAFFIC AND WOULDN'T ALLOW ME TO GO. HAD IT TOWED AND THE MECHANIC SAID THE ENTIRE TIMING COMPONENT WAS BAD, THIS WAS A CHEVY DEALERSHIP. NEXT I WAS TRAVELING ON A FREEWAY WITH MY CHILDREN APPROACHING AN OFFICER AT THE SCENE OF A WRECK MY CAR REVVED VERY HIGH AND WOULDN'T SHIFT ANYMORE....NOT ONLY WITH AN OFFICER AT A ACCIDENT BUT ALSO REDUCED TO ONE LANE TRAFFIC DUE TO CONSTRUCTION. WHEN THIS HAPPENED IT NEARLY CAUSED A COLLISION. I HAD TO ATTEMPT TO COAST TO THE SIDE OF THE ROAD. MECHANIC SAID TRANSMISSION NEEDED TO BE REBUILT. I HAVE SPOKE TO SATURN AND INFORMED THEN OF ALL MY ISSUES...EVENAFTER TRANSMISSION REPAIRS MY CAR CONTINUES TO JERK AND STALL IN TRAFFIC TO THE POINT I WAS ALMOST T BONED BY A SEMI!! I HAVE HAD MY FILL OF MY CHILDREN AT RISK FROM A POORLY BUILT CAR! MY PASSENGER AIRBAG WON'T EVEN KICK ON AND IS HAVING PROBLEMS. ALL MY PROBLEMS STARTED AT 50,000 MILES!! MY SUN ROOF WAS LEADING AND I HAD WATER GUSHING DOWN MY PILLARS HAD TO PAY FOR THAT TO BE SERVICED AS WELL! *TR

Power Train
Filed Jan 31, 201374,523 milesWA

THIS COMPLAINT IS IN REGARDS TO TSB 09-07-30-012B FOR A 2008 SATURN OUTLOOK . THIS ISSUE WITH THE CLUTCH WAVE PLATE CAUSED MY ENTIRE AUTOMATIC TRANSMISSION TO FAIL AS WELL AS MAJOR DAMAGE TO TRANSFER CASE THAT COULD NOT BE REPAIRED. THE ENDSTATE WAS A COMPLETE REPLACEMENT OF THE AUTOMATIC TRANSMISSION AS WELL AS THE TRANSFER CASE WITH A COST OF OVER $6K. THE MILEAGE ON THIS VEHICLE WAS 74,563 AND ALL REQUIRED MAINTENANCE CONDUCTED IN A TIMELY MANNER. THE TRANSMISSION FAILED WHILE ON THE FREEWAY TRAVELING AT 65MPH ALMOST CAUSING AN MAJOR ACCIDENT BECAUSE OF THE POWER TRAIN FAILURE. *TR

Power Train
Filed Jan 30, 201347,000 milesIL

I HAD TRANSMISSION PROBLEMS ON MY 2008 SATURN OUTLOOK. WHILE DRIVING THE CAR ONE MORNING IT JUST STOPPED ACCELERATING AND THEN LOCKED UP AND WOULDN'T MOVE. *TR

Power Train
Filed Jan 29, 201346,992 milesCO

REGARDING OUR 2008 OUTLOOK THAT WE PURCHASED IN AUGUST'12 - THE VEHICLE HAS 47K ON IT & HAD 39K WHEN WE PURCHASED IT FROM OUR BANK (A REPO'D CAR). ON 1/25/13 THE TRANSMISSION GAVE OUT LITERALLY IN MY DRIVEWAY. FIVE MINUTES PRIOR TO THAT, I WOULD HAVE BEEN ON A MAJOR HIGHWAY WITH SCHOOL AGED KIDS ON BOARD - I SHUTTER TO THINK OF THE POSSIBILITIES. NO WARNINGS PRIOR TO THIS EVER. (1/28/13) I CONTACTED GMC DIRECTLY, RECEIVED A CLAIM NUMBER FROM THEM, FOLLOWED THAT UP WITH A PHONE CALL TO A TOWING COMPANY & THEN THE GMC DEALERSHIP TO LET THEM KNOW THAT THE VEHICLE WAS ON IT'S WAY. RECEIVED A CALL FROM THE DEALERSHIP - DIAGNOSIS NEWS - WE NEEDED A NEW TRANSMISSION (WE WEREN'T SURPRISED). THE ESTIMATE WASN'T FULLY COMPLETED YET (NEVER A GOOD SIGN) & THEY WOULD CALL LATER WITH THE COST. I MISSED THAT LATER IN THE EVENING - I'D HAD ENOUGH & TALKING ABOUT THIS ISSUE WAS MAKING ME MADDER BY THE MINUTE. HOW CAN YOU CLAIM TO DO SUCH 'RIGOROUS TESTING' ON YOUR VEHICLES & THEN HAVE TRANSMISSION FAILURE HAPPEN IN A MATTER OF MINUTES WITHOUT ANY WARNING WHATSOEVER!! (1/29/13) I WAS INFORMED OF THE COST (I NEARLY HIT THE FLOOR) BUT WAIT - THEY WERE OFFERING A 10% DISCOUNT & I COULD GET A $200 VISA REBATE FROM GM - LIKE I'D WON A PRIZE OR SOMETHING. IS THIS SUPPOSED TO MAKE IT BETTER?! HOW ABOUT STANDING BEHIND YOUR PRODUCT?! IT WOULD SEEM TO ME THAT GM HAS A PROBLEM WITH THEIR TRANSMISSIONS JUST BASED ON THE MANY POSTS ON EDMUNDS & ONLINE - PERHAPS A RECALL IS IN ORDER. I WAS THE ONE WHO PURS

Power Train
Filed Jan 28, 201368,618 milesMI

THE VEHICLE STARTING JERKING AND LUNGING AT LOW SPEEDS. VEHICLE'S ENGINE STARTED REVVING IN BETWEEN SHIFTING GEARS AND WOULD THEN JERK INTO GEAR. AT TIMES VEHICLE TRANSMISSION WOULD NOT ENGAGE IN REVERSE. THE DEALERSHIP HAD TO REPLACE THIRD, FIFTH AND REVERSE GEARS. *TR

Structure
Filed Jan 28, 201325,000 milesGA

THE SUNROOF IS LEAKING WATER. HAD TO TAKE IT TO THE DEALER SEVERAL TIMES BEFORE THEY SAY THEY FIXED THE PROBLEM. I DO NOT BELIEVE IT IS FIXED. THIS ISSUE OF LEAKING SUNROOFS/ MOON ROOFS HAS CAUSED NUMEROUS PROBLEMS IN THE SAME MAKE/MODEL VEHICLES AND THE LEAKS CAUSED ELECTRICAL PROBLEMS, MOLD ETC. IN THESE VEHICLES. I WILL NOT DRIVE MY VEHICLE ON DAYS IT LOOKS LIKE IT MIGHT RAIN FOR FEAR IT WILL LEAK AGAIN. AS I UNDERSTAND THIS PROBLEM CANNOT BE "FIXED" AND IT IS ONLY A MATTER OF TIME BEFORE MINE LEAKS AGAIN. MY VEHICLE ONLY HAS APPX 36000 MILES ON IT. I SHOULD NOT BE AFRAID OF DRIVING MY VEHICLE. I WANT MY MONEY BACK. *TR

Exterior Lighting › Headlights
Filed Jan 22, 2013DC

2008 SATURN OUTLOOK. CONSUMER REQUEST INFORMATION ON VEHICLE HEADLIGHT ISSUES. *SMD THE CONSUMER STATED BOTH HEADLIGHTS, FAILED ON THE VEHICLE. *JB

Exterior Lighting
Filed Jan 17, 201324,000 milesNJ

THIS IS THE THIRD TIME IN 2 YEARS I'VE HAD A HEADLIGHT FAILURE WITH MY 2008 SATURN OUTLOOK. FIRST INCIDENT OCCURRED IN 2010, AND MOST RECENTLY A FEW DAYS AGO IN JAN 2013. THERE SHOULD BE NO REASON FOR THESE HEADLIGHTS TO FAIL SO FREQUENTLY. THEY NEED TO BE IMPROVED SO IT DOES NOT KEEP HAPPENING. IT IS A COSTLY REPAIR AND COULD BE DANGEROUS IF BOTH FAIL WHILE DRIVING. *TR

Power Train
Filed Jan 10, 201373,000 milesIN

TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE BEGAN TO JERK ABNORMALLY. IN ADDITION, THE ENGINE RPMS INCREASED HOWEVER, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO ROLL BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Power Train
Filed Dec 16, 201279,796 milesFL

MY WIFE AND I OWN A 2008 SATURN OUTLOOK XR WITH JUST A HAIR UNDER 80K MILES ON IT AND WITHIN THE LAST WEEK OR SO WE HAVE STARTED HAVING SOME WEIRD TRANSMISSION ISSUES RELATED TO SHIFTING BETWEEN GEARS. FROM 1ST TO 2ND GEAR THE TRANSMISSION SEEMS TO ?SLIP? MOMENTARILY CAUSING THE ENGINE TO REV MID SHIFT. IT ALSO SEEMS TO ?CLUNK? VERY HARD BETWEEN 5TH AND 6TH (OVERDRIVE). OCCASIONALLY, BETWEEN OTHER GEARS IT SEEMS TO SHIFT ROUGHLY, TOO. I HAVE DOUBLE CHECKED THE TRANSMISSION FLUID LEVELS WHICH ARE WITHIN TOLERANCES, BUT SEEM TO SMELL HOT TO ME. ONE OTHER THING I HAVE NOTICED, IS THAT WHEN BRAKING OR PUTTING THE CAR IN PARK, THE TRANSMISSION DOESN'T SEEM TO FULLY DISENGAGE PROPERLY AS NOTICED BY THE ENGINE SEEMINGLY ?LURCHING?. WE ARE THE SECOND OWNERS OF THIS VEHICLE HAVING ONLY HAD IT ROUGHLY TWO YEARS. WE HAVE ALREADY HAD TO REPLACE THE WATER PUMP UNDER WARRANTY, AND HAVE HAD IT REPAIRED UNDER RECALL FOR VARIOUS ISSUES AT LEAST TWICE. *TR

Steering
Filed Dec 13, 201283,000 milesKS

STEERING SUDDENLY WITHOUT WARNING BECAME VERY STIFF. UNABLE TO COMPLETE TURN. HAD TO SLAM ON BRAKES TO AVOID AN ACCIDENT. FORCED TO URGENTLY REPLACE POWER STEERING UNIT AT GREAT EXPENSE. THIS IS A SAFETY ISSUE AND SHOULD BE INVESTIGATED WITH POTENTIAL FOR RECALL OR REIMBURSEMENT FOR REPLACEMENT EXPENSE. *TR

Electrical System
Filed Dec 13, 201299,000 milesTN

2008 SATURN OUTLOOK, WATER LEAK THROUGH SEAL ON DASH. SHORTED OUT FUSE PANEL ALLOWING THE CAR TO RUN WITH KEY TURNED OFF AND LOSING FUNCTION OF PASSENGER AIR BAG CONTROL. MULTIPLE COMPLAINTS OF THIS DEFECT IN THE MANUFACTURING OF VEHICLE. CONSUMER COST $1300.00. *TR

Power Train
Filed Dec 10, 201233,530 milesNC

THE VEHICLE WAS IN AN ACCIDENT BEFORE, BUT ONLY BODY DAMAGE, I BOUGHT IT AT 33254 MILES, IT IS DRIVING FINE, BUT HAVING HESITATION ISSUES, LOOKS LIKE THE TRANSMISSION IS HAVING A PROBLEM, I HAVE READ OTHERS WITH THE SAME PROBLEM. APPARENTLY THIS IS A HUGE ISSUE WITH MANY SATURN 2008 OWNERS THIS CAR HAS A SALVAGE TITLE BUT ONLY BECAUSE OF THE BODY DAMAGE ACCIDENT, NOT ENGINE, ALL OTHERWISE IS RUNNING PERFECTLY FINE. *TR

Power Train
Filed Dec 9, 201298,457 milesCA

TRANSMISSION SLIPPED VERY BADLY SWITCHING FROM SECOND TO THIRD GEAR. THANKFULLY WAS IN A POPULATED AREA CLOSE TO HOME AND WAS ABLE TO LIMP INTO A PARKING LOT. ONCE PUT IN PARK, WOULD NO LONGER SHIFT OUT OF PARK AND HAD TO BE FLAT TOWED TO A GARAGE. *TR

Steering
Filed Dec 2, 201286,000 milesCA

LOUD NOISE EMITTING FROM HOOD WHILE DRIVING IN THE PAST, THEN WHILE DRIVING STEERING BECAME VERY STIFF MAKING IT IMPOSSIBLE TO STEER MY CAR SAFELY. I CONTACTED GM CUSTOMER CARE WHO INFORMED ME THAT THERE IS NOT A CURRENT RECALL ON THE STEERING ALTHOUGH AFTER RESEARCHING I HAVE FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE STEERING PROBLEMS LEADING TO UNSAFE DRIVING. I BEG YOU TO INVESTIGATE THE NUMEROUS COMPLAINTS AND REPAIR RECORDS FROM GM ABOUT THE EXCESSIVE NUMBER OF COMPLAINTS, ACCIDENTS AND INJURIES CAUSED BY THE DEFECTIVE STEERING MECHANISM. THANK YOU! *TR

Power Train
Filed Dec 2, 201280,000 milesWI

MY TRANSMISSION ON MY 2008 SATURN OUTLOOK WENT OUT AND WAS REPLACED (WITH A BRAND NEW TRANSMISSION) UNDER WARRANTY IN APRIL 2012. IT IS GOING OUT AGAIN AND THE WARRANTY IS EXPIRED, NOVEMBER 2012. WHEN I BOUGHT THE TRUCK, THE DEALER WAS TRYING TO PUSH AN EXTENDED WARRANTY ON ME, STRESSING OVER AND OVER THAT IT COVERED THE TRANSMISSION, SO OBVIOUSLY HE KNEW MY TRUCK WOULD HAVE FUTURE TRANSMISSION PROBLEMS. MY TRUCK STILL HAD A WARRANTY, AND WITH MY TRUCK BEING ONLY 2 YEARS OLD, I OPTED NOT TO BUY IT, TRUSTING THAT SATURN WAS A REPUTABLE DEALER. BIG MISTAKE TRUSTING SATURN. *TR

Air Bags
Filed Dec 2, 201264,200 milesWA

STARTED UP VEHICLE AND "SERVICE AIR BAG" INDICATOR MESSAGE AND LIGHT CAME ON. *TR

Power Train
Filed Nov 29, 2012135,707 milesIL

TRANSMISSION STARTED SHIFTING HARD BUT WAS NOT DOING IT ALL THE TIME, I TOOK A FRIEND HOME BACKED OUT OF HIS DRIVEWAY AND THE VEHICLE STARTED BUCKING AND JUMPING AND NOT SHIFTING WHEN I GOT ABOUT A BLOCK DOWN THE ROAD THE CHECK ENGINE LIGHT COME ON AND IT WOULD NOT SHIFT OUT OF 1ST GEAR, I TOOK IT TO A PARTS STORE AND HAD THE SCANNER PUT ON IT AND IT COME UP WITH THE CODE PO796 WHICH IS THE 3-5 PRESSURE PLATE, THIS SUV HAS NEVER PULLED OR TOWED ANYTHING SO THERE SHOULD BE NO REASON WHY IT WENT OUT. MY PREVIOUS SUV WAS A SATURN OUTLOOK 2007 AND THE 3-5 WAVE PLATE WENT OUT OF IT, IT IS PRETTY CLEAR THAT THERE IS A DEFECT FROM THE FACTORY ON THESE PLATES AND THEY ARE UNSAFE THIS REPAIR HAS COST ME 3400.00 AND I JUST BOUGHT THE SUV IN JULY, THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO AND INVESTIGATED BECAUSE IT IS PRETTY CLEAR THAT THE PLATES ARE DEFECTIVE AND GM NEEDS TO STAND BEHIND THESE WITH A RECALL. *TR

Power Train
Filed Nov 26, 201280,130 milesPA

WHILE DRIVING , SUDDENLY THE SATURN OUTLOOK XR 2008 WOULDN'T GO ABOVE 30 MILES PER HOUR. WHEN IT WAS SWITCHED FROM THE AUTOMATIC TRANSMISSION TO MANUAL TRANSMISSION, IT WOULD NOT CHANGE ABOVE GEAR #3. IN ADDITION, WHEN TRYING TO PARK, IT WAS FOUND THAT REVERSE GEAR WOULDN'T WORK. *TR

Power Train
Filed Nov 25, 201234,774 milesNJ

8/17/2011 - J0511 HEAD,CYLINDER LEFT BANK REPLACED AS THERE WAS EXCESSIVE PLAY IN CAMSHAFTS R & R MOTOR ASSY REPLACE BANK 2 CYLINDER HEAD AND NEW TIMING CHAIN RE-INSTALLED. 01/11/2012 - 3-5 REVERSE CLUTCH PLATE REPLACED TRANSMISSION SLIPPING INTO 3RD GEAR,TRANSMISSION REBUILT. 02/20/2012 LEAK WAS FOUND IN FRONT TRANSMISSION CONNECTOR AREA, SEAL WAS REPLACED & RECHECKED. ON 12/01/2012 TRUCK GOING BACK INTO SHOP FOR TRANSMISSION LEAK AGAIN AND CLUNKING NOISE. GM NEEDS TO RESOLVE THIS PROBLEM WITH THE TRANSMISSION, THEY NEED TO STAND BEHIND THEIR PRODUCT AND GO AHEAD AND RESOLVE THIS ISSUE IMMEDIATELY. *TR

Power Train
Filed Nov 21, 201299,890 milesMN

ON SEPTEMBER 05, 2012 WHILE DRIVING ON THE HIGHWAY WITH MY FAMILIES IN THE VEHICLE. I WAS DRIVING AT 55 MPH. THE VEHICLE SUDDENLY STARTED TO ACCELERATE AND THE RPM RISE UP VERY HIGH AND VERY QUICKLY. I TRY TO STEP ON THE BRAKE BUT IT DID NOT SLOW THE VEHICLE DOWN. I HAD TO STEP ON THE BRAKE A COUPLE OF TIME BUT DID NOT SLOW THE VEHICLE DOWN. IT SPEED OFF FOR APPROXIMATELY A QUARTER MILES BEFORE IT SLOW DOWN AND THE RPM CAME DOWN. I WAS TERRIFIED OF HOW THE VEHICLE SUDDENLY ACCELERATES OUT OF CONTROL. AFTER THE SUDDEN ACCELERATION THE TRACTION CONTROL LIGHT AND THE SERVICE STABILITRAK WARNING LIGHT CAME ON. THERE IS ALSO A HUMMING NOISE COMING OUT OF THE ENGINE OR THE TRANSMISSION. THE TRACTION CONTROL / SERVICES STABILITRAK WARNING LIGHT WENT OFF AFTER TURNING THE ENGINE OFF. THIS HAPPEN THREE TIME TO ME WITH THE SAME VEHICLE. I WROTE TO GM AND GM REFUSED TO DO ANYTHING TO HELP ME OR LOOK INTO THE THESE ISSUE. I HOPE THAT WITH MY COMPLAINT AND ALL OF THE OTHER COMPLAINTS FROM ALL OF THE OTHER GM VEHICLE OWNERS, SOMETHING COULD BE DONE ABOUT THESE ISSUE. I TOLD GM THAT THIS IS A SERIOUS SAFETY ISSUE THAT I AM HAVING WITH MY 2008 SATURN OUTLOOK XR AWD AND GM TOLD ME TO GO SCREW MYSELF. THAT IS SOO SAD, CONSIDERING THIS IS THE HOLIDAY AND ME AND MY FAMILIES HAVE NO TRANSPORTATION TO GO ANYWHERE. *TR

Electrical System
Filed Nov 18, 201257,000 milesPA

MY DRIVER SIDE HEADLIGHT (LOW BEAM) WAS WORKING INTERMITTENTLY. FINALLY IT STOPPED WORKING. I BOUGHT A NEW BULB AND WAS REPLACING IT THIS WEEKEND. WHILE REMOVING THE OLD BULB, I SAW THAT ONE WIRE HAD PULLED OUT OF THE SOCKET. I LOOKED CLOSER AT THE SOCKET AND REALIZED THAT IT WAS MELTED. THERE WERE ALSO BURN MARKS ON THE BULB PLUG AND A GREEN PLASTIC PIECE. TO MY KNOWLEDGE, THIS IS AN OEM PART. THE PART SAYS PHILLIPS H11 LL AND MADE IN GERMANY. IT ALSO SAYS 55 W, 12 V. THIS WOULD IMPLY ALMOST 5 A OF CURRENT, WHICH SEEMS ALOT FOR THE VERY SMALL WIRING SIZE. WHILE TRYING TO FIND A REPLACEMENT SOCKET, I FOUND OUT THAT THIS SEEMS TO BE A VERY COMMON PROBLEM ON THESE VEHICLES. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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