DRIVING TO A DOCTOR APPT AND PULLED INTO A PARKING LOT TO USE MY PHONE. PUT CAR IN PARK, ENGINE ON. SAT FOR 5 MIN, THEN PUT CAR IN DRIVE AND ENGINE REVVED AND REVVED BUT DID NOT MOVE BUT A FEW FEET. PUT CAR IN PARK AND TURNED OFF THE CAR FOR A FEW MINUTES. UPON RESTART, DROVE JUST FINE FOR ABOUT 20 MILES UNTIL CHECK ENGINE LIGHT WENT ON. WENT IMMEDIATELY TO HAVE TO CODE READ AT A NEARBY AUTO ZONE. GAVE 2 CODES, ONE ABOUT A TRANSMISSION PROBLEM AND THE 2ND ABOUT A COMPUTER SELF-REPAIR COMPLETED. NEVER HAD THE PROBLEM AGAIN. THEN 3/5/14, AT NOW 71,000 MI OR SO, WHILE ENTERING THE ON RAMP TO THE FREEWAY AND NOW IN THE FAR LEFT LANE, ATTEMPTED TO ACCELERATE, ENGINE REVVED AND CAR WENT MAYBE 25 MPH IF THAT. A LARGE BIG RIG SLAMMED ON ITS BRAKES AND SWERVED TO MISS REAR-ENDING US. CAR WAS TURNED OFF AND TURNED BACK ON. SAME PROBLEM-REVVED VERY HIGH AND WOULD GO ONLY 25-35 MPH IN DRIVE. HAD TO GET OFF THE FREEWAY! VEHICLE OVERHEATED AND SMOKING. TOWED TO MECHANIC SHOP AND WAS TOLD IT WAS A MIRACLE THAT WE HAVE BEEN ABLE TO DRIVE IT AS ALL THE GEARS WERE STRIPPED AND IT NEEDED A NEW TRANSMISSION. GM DEALERSHIP SAID MANUFACTURER WARRANTY 5YR OR 100,000 MI JUST EXPIRED 2/13. $2,500-$3,500 IN COST...GRRRR! ALONG WITH A DUAL SUN/MOON ROOF LEAK! *TR
2008 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
I WAS DRIVING ON THE FREEWAY AT 65 MILES PER HOUR WHEN MY TRANSMISSION FAILED ON A VEHICLE THAT HAD ONLY 65,000 MILES AND WAS WELL MAINTAINED IN ACCORDANCE WITH DEALER RECOMMENDATIONS. THE VEHICLE WAS TOWED TO MY MECHANIC AND REQUIRED REPLACEMENT. I WAS INFORMED THAT BY THE TRANSMISSION REPAIR FACILITY THAT THEY HAD BEEN RECEIVING SATURN SUVS ON A REGULAR BASIS. EXACT QUOTE WAS WE HAVE BEEN GETTING "A TON" OF THESE VEHICLES WITH VERY LOW MILES. *TR
TL* THE CONTACT OWNED A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE VEHICLE WAS DESTROYED BUT NONE OF THE AIR BAGS DEPLOYED. THERE WAS A POLICE REPORT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
2008 SATURN OUTLOOK. CONSUMER WRITES IN REGARDS TO ENGINE AND TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STOPPED RUNNING. UPON INSPECTION, A CODE WAS RECEIVED FOR A CAM SHAFT POSITION SENSOR. THE CONSUMER LEARNED THE PROBLEM WAS SUPPOSEDLY FIXED AT 51,000 ON APRIL 7, 2011, WHERE THE TIMING CHAIN AND CRANKSHAFT WERE REPLACED. ON AUGUST 23, 2013 THE VEHICLE WAS IN THE SHOP FOR TRANSMISSION PROBLEMS.
TRANSMISSION STUCK IN GEAR. WOULD NOT SHIFT. SERVICE TECH FOUND METAL FILINGS IN TRANSMISSION AND ADVISED TO REPLACE WITH NEW. ($4700). RESEARCHED THE PROBLEM AND FOUND THE TO BE COMMON WITH THIS TRANSMISSION. MY OPINION THAT GM SHOULD HAVE RECALLED IT OR PAY FOR THE NEW TRANSMISSION. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE MADE A LOUD NOISE, JERKED VIOLENTLY, AND THEN STALLED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN AND WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS FOUND THAT THE TRANSMISSION AND TRANSMISSION PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76000.
I WAS DRIVING ON THE HIGHWAY GOING 70 MILES/HR AND THE CHIME WENT OFF AND ENGINE POWER IS REDUCED AND SERVICE STABILITRAK TRACTION CONTROL OFF FLASHED ON MY DISPLAY AS WELL AS THE CHECK ENGINE LIGHT. I STARTED TO LOSE POWER AND CARS WERE SWERVING AROUND ME WITH THE SUDDEN LOSS OF SPEED AND I WAS LUCKY I WAS NOT HIT BY ANOTHER CAR. BY THE TIME I GOT OVER TO THE SHOULDER OF THE ROAD I WAS GOING 40 MILES/HR WITH THE GAS PEDAL PUSHED ALL THE WAY DOWN. THE PROBLEM WAS DIAGNOSED BY A GM DEALERSHIP AS A TIMING CHAIN ISSUE. WHEN I LOOKED ONLINE IT SEEMS MANY PEOPLE HAVE HAD PROBLEMS WITH THE SAME ISSUE. GM HAS INFORMED ME THERE WAS A RECALL FOR THE 2007 SATURN OUTLOOK AND THE 2009 SATURN OUTLOOK BUT MY 2008 SATURN OUTLOOK WAS NOT UNDER THE SAME RECALL EVEN THOUGH NOTHING IS DIFFERENT IN THE 2008 FROM THE 2007 OR 2009, IT HAS THE SAME ENGINE AND THE SAME TIMING CHAIN THAT QUALIFIED THE OTHER YEARS RECALLS. *TR
VEHICLE WOULD SUDDENLY LOSE POWER, TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT WOULD COME ON, THEN LIGHT WOULD SAY ENGINE POWER REDUCED. ONGOING PROBLEM SINCE 2011. BECOMING MORE FREQUENT. TODAY COMPLETE POWER LOSS, TRANSMISSION WOULD NOT RESPOND AGAIN. 85000 MILES NOW. THIS HAS HAPPENED FROM EVERY SPEED FROM 1 MPH TO 60 MPH. *TR
APRIL 2010, PASSENGER LOW BEAM HEADLIGHT WENT OUT. WAS PULLED OVER AND TOLD TO GET IT FIXED. WENT IN TO CHANGE THE LIGHT, BUT FOUND THE HARNESS WAS MELTED AND WIRES WERE FRAYED AND SHOWED SIGNS OF ARCING. I REPLACED THE HARNESS AND BULB. JAN 2014, TAKE CAR TO GET SAFETY INSPECTED AND GET TOLD THAT PASSENGER SIDE LOW BEAM IS OUT AND FAILED INSPECTION. FOUND EXACT SAME PROBLEM AS IN APRIL 2010, FRAYED WIRES AND SIGNS OF ELECTRICAL ARCING. *TR
TRANSMISSION WENT BAD RIGHT AFTER 100000 MILES, REVERSE AND 3RD GEAR IS NOT WORKING. I AM ASKING TO GMC TO REPLACE IT SINCE THERE ARE HUNDREDS OF CASES WITH THE SAME SITUATION. *TR
VEHICLE WOULD NOT SHIFT GEARS PROPERLY. DROVE IT DIRECTLY (LESS THAN 5 MILES) TO A LOCAL AUTO SHOP. DIAGNOSTICS IDENTIFIED TRANSMISSION PROBLEMS. VEHICLE IS 5 MONTHS OUT OF WARRANTY. TRANSMISSION HAD TO BE REPLACED. *TR
TRANSMISSION WENT OUT WHILE DRIVING. STUTTERING, SHAKING, AND THEN NO POWER AT ALL. THIS HAPPENED IN BUSY TRAFFIC AND ALL I COULD DO WAS COAST TO A STOP. HAD TO PUSH IT TO THE SIDE OF THE ROAD AFTER TRAFFIC WAS STOPPED. *TR
DRIVER'S SIDE HEADLIGHT STOPPED WORKING. GOT PULLED OVER AND WAS GIVEN A FIX IT TICKET. REPLACING THE BULB DIDN'T FIX IT. I'VE READ THIS IS A VERY COMMON ISSUE WITH THE WIRING HARNESS DUE TO MANUFACTURER DEFECT OR FAULTY EQUIPMENT WHICH SHOULDN'T BE THE RESPONSIBILITY OF THE OWNER TO PAY TO FIX. DRIVING IN THE DARK WITHOUT A WORKING DRIVER SIDE HEADLIGHT IS VERY DANGEROUS, ESPECIALLY IN THE WINTER WHICH IS WHEN THIS HAPPENED TO ME. THERE NEEDS TO BE A RECALL BECAUSE THIS CAUSES A BIG SAFETY ISSUE. *TR
3 WEEKS AGO THE DEALERSHIP REPLACED MY ECM BECAUSE THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS STALLING. ON MONDAY, MY HUSBAND TALKED TO THE DEALERSHIP BECAUSE IT STARTED NOT SHIFTING PROPERLY. THEY SAID DUE TO THE HOLIDAY THEY COULDN'T SEE US UNTIL THURSDAY. WITHIN MINUTES IF THE CONVERSATION, THE VEHICLE STOPPED SHIFTING ALL TOGETHER...NO CHECK ENGINE LIGHT; NOTHING. USING ONSTAR, WE HAVE IT TOWED TO THE DEALERSHIP. TUESADY WE RECEIVE A CALL AND ARE TOLD IT IS $1600 TO REPLACE A "BALL" IN THE TRANSMISSION. OOPS, THEY FORGOT THE TAX IN THE FIRST QUOTE; NOW $1800! WE GET A LOAN TO HAVE IT FIXED. THURSDAY WE RECEIVE A CALL AND NOW THERE ARE METAL SHAVINGS IN OUR FLUID THEY DIDN'T SEE BEFORE AND IT IS GOING TO BE $4300 FOR A RE-MANUFACTURED TRANSMISSION. THE SERVICE AGENT AT ONE POINT LAUGHED AT ME AND SAID TO DO THE MINIMU REPAIR AND TRADE IT IN FOR A NEW VEHICLE!! OUR WARRANTY JUST EXPIRED IN JUNE, THE VEHICLE HAS LESS THAN 60,000 AND THIS IS THE SECOND TIME IN LESS THAN 30 DAYS IT HAS BEEN IN! AS ACTIVE DUTY MILITARY, WE CANNOT AFFORD $4300 TO FIX IT BUT ALSO CANNOT BE WITHOUT A VEHICLE!! *TR
VEHICLE LOST SPEED ON FREEWAY AND DRIVER CONTROL PANEL LITE UP WITH ERROR MESSAGES (STABILITRAK, TRACTION CONTROL, ENGINE REDUCED POWER, AND EMISSION CONTROL WARNINGS). ONSTAR RAN DIAGNOSTIC WITH MULTILPE ERROR CODES AND HAD TO HAVE VEHICLE TOWED TO DELARSHIP. THE DEALERSHIP STATED THAT THE VALVE COVERS WERE LEAKING AND OIL WAS ALL OVER THE THROTTLE BODY. EXTENDED WARRANTY WILL ONLY OVER THROTTLE BODY AND NOT VALVE COVER SINCE GM RE-DESIGNED THE VALVE COVERS! OBVIOUSLY GM KNOWS THE VALVE COVVERS FAIL!! MY PORTION OF REPAIR IS $1100. AGAIN JUST OUTSIDE OF 5 YEAR POWERTRAIN WARRANTY. *TR
WHILE DRIVING THE TRANSMISSION STARTED SLIPPING AND HAD GONE COMPLETELY OUT. THE COST TO REPAIR THIS WILL BE AROUND 3500 DOLLARS. THIS IS ABSURD CONSIDERING HOW NEW THE CAR IS. *TR
I HAD JUST PULLED OUT ON A INTERSTATE HIGHWAY, AND THE VEHICLE ACTED LIKE IT DID NOT WANT TO SHIFT GEARS. THE CHECK ENGINE LIGHT CAME ON AND I COULD NOT ACCELERATE ANY FASTER THAN 40 MPH. I PULLED OFF THE SIDE OF THE ROAD AND WAITED ON A TOW VEHICLE. THE STEERING HAS BEEN VERY STIFF ALSO IN THE LAST FEW MONTHS. *TR
ON NOVEMBER 28, 2013 WE EXPERIENCED OUR FIRST SYMPTOM THAT SOMETHING WAS NOT QUITE RIGHT ON OUR 2008 SATURN OUTLOOK. UPON ACCELERATION OUR CAR STARTED TO REV EXCESSIVELY AT AROUND 35-40 MPH. WE WERE ABLE TO CONTINUE TO DRIVE AND THE VEHICLE SEEMED TO SWITCH GEARS OK IN EVERY OTHER GEAR...BUT REALLY STRUGGLED WHEN IN THE LOWER GEARS. WE BROUGHT IT INTO TO SEE IF POSSIBLY IT JUST NEEDED TO HAVE THE TRANSMISSION FLUSHED AND WERE ADVISED AGAINST DOING THAT. INSTEAD, THEY TOPPED OF THE TRANSMISSION FLUID AND OUR VEHICLE SEEMED TO RUN SMOOTHLY FOR EXACTLY ONE WEEK. AND THAN BOOM, WE HAD THE EXACT SAME SYMPTOM WHERE THE VEHICLE COULD NOT SHIFT OUT OF LOWER GEARS AND THIS TIME IT HAD A BURNING TYPE SMELL. I WENT ONLINE AND, TO MY SURPRISE, FOUND PAGE AND PAGE OF DISCUSSIONS SURROUNDING TRANSMISSION ISSUES WITH THE 2007 AND 2008 SATURN OUTLOOK. IN ALL CASES, THE SYMPTOMS WERE IDENTICAL. IN ALL CASES, COMPLETE TRANSMISSION REBUILDS WERE THE ONLY SOLUTION. MOST VEHICLES WERE JUST OUTSIDE OF THEIR WARRANTY, BUT IN SOME CASES, THE MILEAGE WAS AS LOW AS 30,000. GM IS FULLY AWARE OF THE SITUATION, YET IS DOING NOTHING TO RECTIFY THE MATTER. THEY KNOW THAT THEY HAVE A FAULTY "WAVE PLATE" IN THESE CARS THAT IS CAUSING THE TRANSMISSIONS TO COMPLETELY BREAK DOWN. IF YOU GOOGLE "2008 SATURN TRANSMISSIONS" YOU WILL FIND ALL OF THE EVIDENCE YOU WANT TO SUPPORT THE NEED TO INVESTIGATE A POSSIBLE RECALL. THIS IS BOTH DANGEROUS AND INCREDIBLY COSTLY AND SOMETHING THAT GM NEEDS TO ACCEPT AND STEP UP A
LOW BEAM PASSENGER SIDE LIGHT WENT OUT AND I REPLACED THE LIGHT. TWO WEEKS LATER THE LIGHT WENT OUT AGAIN, I MOVED THE CONNECTOR AND THE LIGHT CAME BACK ON. THE LIGHT WORKED FOR TWO WEEKS AND IT WENT OUT AGAIN. I WENT TO CHANGE THE BULB AND IT SMELLED LINE BURNT PLASTIC. I REMOVED THE BULB AND THE CONNECTOR WAS BURNT ON ONE OF THE SIDES. THE WIRE WAS BARELY HANGING ON THE SIDE THE CONNECTOR WAS BURNT. THE WIRE HARNESS SEEMS VERY FLIMSY AND VERY POOR QUALITY. I'M VERY SURPRISED AND DISAPPOINTED OF THE POOR QUALITY OF THE WIRING HARNESS. THIS CAN ALSO POSSIBLY BE A SAFETY HAZARD. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS WITH SEVERE HESITATION WITHOUT WARNING. THE VEHICLE FAILED TO ACCELERATE OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO RECOMMENDED THAT THE TRANSMISSION BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,365. UPDATED 2/11/14*CN ACCORDING TO THE INVOICE, THE REVERSE WAVEPLATE WAS BROKEN. UPDATED 02/18/14
SERVICE AIRBAG LIGHT CAME ON ON THE DASH AND GOES OUT THEN COMES BACK ON. SOMETIMES IT STAYS LITE SOMETIMES IT DOESN'T COME ON AT ALL,UNTIL YOU LEAN IN THE SEAT. *TR
POWER TRAIN WARRANTY EXPIRED 11/1/13 AND NOW MY OUTLOOK WON'T GO REVERSE, 3RD OR 5TH, CHECK ENGINE LIGHT ILLUMINATED, I'LL TAKE IT TOMORROW TO THE DEALER AND FIND OUT IF IT'S THE SAME PROBLEM EVERYONE HAS BEEN HAVING WITH THE TCM OR IF IT'S THE REVERSE CLUTCH PLATE (WAVED). I ALSO HAVE THE OTHER COMMON PROBLEM WITH THE LEAKY SUNROOF, WATER COMES DOWN THE DRIVER FLOOR BOARD BY THE PARKING BRAKE. THIS IS MY FIRST GM AND IT LOOKS TO ME LIKE IT'S GOING TO BE MY LAST. I'M GOING BACK TO TOYOTA! I WISH I HAD KNOWN ALL OF THESE PROBLEMS, I WOULD HAD NEVER BOUGHT THIS SUV IF I KNEW THIS INFO EXIST ONLINE, LIVE AND LEARN! I CAN'T BELIEVE GM KNOWINGLY ALLOWS THESE PROBLEMS GO ON AND WON'T DO ANYTHING TO CORRECT IT. *TR
WATER HAS BEEN LEAKING IN MY 2008 SATURN OUTLOOK FOR OVER 2 YEARS. IT ORIGINALLY STARTED LEAKING IN THROUGH MY LIGHTS AND MORE RECENTLY HAS STARTED TO LEAK IN THROUGH THE AIR BAG COVERS WHICH CAUSED THE "SERVICE AIR BAG" LIGHT TO COME ON. I AM FEARFUL ABOUT THE AIRBAGS WORKING PROPERLY WITH POSSIBLE WATER DAMAGE. I HAVE SPENT THE LAST HOUR ONLINE READING HUNDREDS OF COMPLAINTS FROM OTHER SATURN OUTLOOK OWNERS WHO HAVE HAD NO RESOLUTION IN HAVING THIS PROBLEM FIXED. GM NEEDS TO DO THE RIGHT THING AND HAVE THE VEHICLES RECALLED AND FIXED. *TR
I WAS DRIVING VEHICLE HOME FROM WORK WHEN THE CAR BEGAN TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND COULD NOT ENGAGE THE REVERSE OR DRIVE SETTING. THE VEHICLE WAS TOWED TO A MECHANIC WHO CHECKED THE VEHICLE OUT AND TOLD ME THE TRANSMISSION WOULD HAVE TO BE REPLACE FOR $3600. THE VEHICLE IS ONE YEAR PAST THE WARRANTY BUT SHOULD NOT MATTER BECAUSE I HAVE OWNED SEVERAL VEHICLES OTHER THAN SATURN WITH MORE THAN 100K MILES AND NEVER HAD A TRANSMISSION GO OUT. THIS VEHICLE ONLY HAS 67K MILES AND TO HAVE THE TRANS GO IS PATHETIC. I FEEL GM SHOULD TAKE CARE OF THIS BUT I DO NOT KNOW WHO TO CALL. THIS VEHICLE HAS BEEN INVOLVED IN OTHER RECALLS LIKE THE WIPER ARM MOTOR THAT I REPLACED AND DID NOT KNOW IT WAS BEING RECALLED. THEREFORE, I WAS WANTING TO KNOW WHERE I CAN SEND THE BILL FOR THAT. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEPARATED WHILE HE DROVE IN THE RAIN AT UNKNOWN SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC WHO FOUND THAT THE WINDSHIELD MOTOR LINKAGE BOLT SEPARATED DUE TO A DEFECTIVE BOLT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V410000 (VISIBILITY). THE FAILURE AND CURRENT MILEAGE WAS 91,000.
10/12/13 WE HAD SEVERAL INCHES OF RAIN & THE NEXT MORNING I NOTICED THE FLOOR BOARDS WERE WET. AGAIN, THE EVENING OF 10/15 WE HAD SEVERE RAIN STORMS WITH FLOODING IN OUR CITY. THE NEXT DAY WHEN MY MIL & I GOT INTO VEHICLE THE FLOOR BOARDS WERE SOAKED. WHEN WE PUT OUR SEAT BELTS ON THEY TOO WERE WET. I TOOK THE VEHICLE TO A BODY SHOP ON 10/16 & HAVE A STATEMENT THAT IT WOULD BE A COSTLY REPAIR, MOLD WAS PRESENT & HE STATED IT WAS NOT RECOMMENDED THAT I DRIVE IT DUE TO POSSIBLE ELECTRICAL PROBLEMS. ON 10/23 I PICKED THE VEHICLE UP FROM THE BODY SHOP & NOTICED THE MOLD ON THE HEADLINER OF THE PASSENGER SIDE & DRIVER SIDE FLOORBOARD. I IMMEDIATELY CALLED THE DEALERSHIP (COVERT BUICK) WHERE I PURCHASED THE VEHICLE & TOLD THEM I WOULD BE BRINGING THE VEHICLE TO THEM FIRST THING IN THE MORNING. 10/24 I ATTEMPTED TO START THE VEHICLE & IT WOULD NOT START. I CALLED THE DEALERSHIP & SPOKE TO THE SERVICE MANAGER TOM. HE SENT A TOW TRUCK OUT TO BRING THE VEHICLE TO THE DEALERSHIP. PRIOR TO THE TOW TRUCK ARRIVING I CLEANED OUT ALL MY PERSONAL BELONGINGS & UPON DOING SO I FOUND THAT THE THIRD ROW CUP HOLDER HAD STANDING WATER IN IT & MOLD WAS GROWING IN IT ALSO. UPON ARRIVING TO THE DEALERSHIP TOM STATED HE "GOT ME A LOANER VEHICLE APPROVED BY [XXX], THEY USUALLY DON'T DO THIS" & TOLD ME I WOULD "LIKELY NOT HEAR FROM THEM UNTIL WED, 10/30 AS THEY WERE VERY BUSY". I DID NOT HEAR FROM TOM UNTIL FRI, 11/1 AT 3PM. I RETURNED HIS CALL AT 5PM & HE EXPLAINED THAT THEY ASSESSED MY VEHICLE & IT WOU
MY CAR HAS 89,000 MILES AND THE TRANSMISSION WENT OUT YESTERDAY. I WAS TRAVELING AT 57MPH WHEN THE CARS ENGINE REVVED TO 7 RPMS, AND THEN SLOWED TO 30 MPH. I WAS UNABLE TO MAINTAIN THE SPEED LIMIT BECAUSE THE CAR WOULD NOT GO ABOVE 25-30 MPH. IT'S GONNA COST NEARLY $4,000 TO FIX AND THE "5YR" WARRANTY EXPIRED IN MARCH. VERY DISAPPOINTED IN GM FOR MAKING SUCH A TERRIBLE TRANSMISSION. SO MANY PROBLEMS AND VERY LITTLE HELP WITH THE PROBLEM! *TR
WHILE DRIVING MY CAR, I NOTICED THE STABILTRAK ERROR MESSAGE ON THE DASH AND A MESSAGE TO GET MY BRAKES SERVICED. I THOUGHT IT WOULD GO AWAY, BUT KEEP COMING UP. TOOK THE CAR INTO THE DEALERSHIP AND HAVE TO HAVE THE STABILTRAK REPLACED. I HAVE LOOKED ONLINE AND NOTICED THAT THIS IS AN ISSUE WITH A LOT OF PEOPLE. SEEMS LIKE IT SHOULD BE LOOKED INTO BY GM. CAN CAUSE MAJOR PROBLEMS WITH THE CAR LIKE TURNING OVER! *TR
WITHOUT WARNING, I LEFT A PARKING LOT AND MY CAR SEEMED VERY SLUGGISH. I NOTICED THAT IT WOULD NOT SHIFT OUT OF 1ST GEAR. THE CHECK ENGINE LIGHT CAME ON, SO I PULLED OVER AND KILLED THE ENGINE. I LET IT SIT A FEW MINUTES AND STARTED THE ENGINE AGAIN. I HAD THE SAME PROBLEM AS I ACCELERATED TO GO DOWN THE ROAD. I DIDN'T KNOW WHAT TO DO, SO WE CALLED A WRECKER AND HAD IT HAULED TO THE TRANSMISSION PLACE. THEY CALLED AND TOLD ME THE TRANSMISSION WOULD HAVE TO BE REBUILT AND THE COMPUTER INSIDE THE TRANSMISSION REPLACED AND PROGRAMMED. THESE REPAIRS TOTALED JUST OVER $3,000. I AM SO ANGRY BECAUSE I HAVE READ ON A SATURN FORUM THAT THIS IS A PRETTY COMMON PROBLEM. I DON'T UNDERSTAND WHY GM WON'T DO THE RIGHT THING AND RECALL THE TRANSMISSION. THIS IS RIDICULOUS TO HAVE THIS TYPE PROBLEM ON A 5-6 YEAR OLD VEHICLE. *TR
WHILE DRIVING ON THE HIGHWAY AT 60 MPH, THE RPMS WENT UP TO 6000....HAD TO SLOW DOWN TO 20 MPH ON HIGHWAY....THANK GOODNESS IT WASN'T RUSH HOUR! TOOK IT TO DEALER AND THE TRANSMISSION IS OUT! *TR
OUR SATURN OUTLOOK HAS HAD PROBLEMS THAT HAVE ACCUMULATED MORE RECENTLY THAT INCLUDE THE STEERING BOX FAILING (AUDIBLE POPPING WHEN NEAR NEUTRAL STEERING POSITION), THE ELECTRONIC STABILITY CONTROL AND BRAKE SIMULTANEOUS LIGHTS WITH FEEDBACK IN THE BRAKE PEDALS (EVEN WHEN ABS IS NOT ACTIVE), AND A VERY ANNOYING WEATHER/WATER LEAK FROM AN UNKNOWN SOURCE THAT IS SOAKING THE PASSENGER CARPET AFTER EVERY SINGLE RAIN. NONE OF THESE ITEMS WERE COVERED UNDER WARRANTY, AND I'M RETURNING THE CAR FOR THE SECOND TIME TOMORROW TO THE DEALERSHIP TO INVESTIGATE THE LEAK (AGAIN) AND THE STABILITY CONTROL. I ALREADY REPLACED THE STEERING BOX, OUT OF POCKET, FOR OVER $1000. WE JUST PAID THE CAR OFF AND BOUGHT IT NEW IN 2008. IT BARELY HAS 50,000 MILES ON IT, AND THIS IS NOT A QUALITY PRODUCT. THE RIDE, HANDLING, INTERIOR FEATURES/SPACE ARE OUTSTANDING, BUT THERE ARE TOO MANY FAULTS FOR SUCH A NEW(ER) CAR. I ALSO REPLACED THE WATER PUMP A FEW MONTHS AGO, BUT THAT WAS AT THE TAIL END OF MY WARRANTY (NOW EXPIRED). AFTER ONLY 5 YEARS AND 50,000 MILES, I'M LOOKING AT EXPENSIVE MONTHLY PAYMENTS FOR A NEW VEHICLE TO REPLACE WHAT SHOULD HAVE LASTED AT LEAST ANOTHER 5 YEARS COMFORTABLY WITHOUT MAJOR DEFECTS. IT'S NO WONDER SATURN WENT OUT OF BUSINESS AND THAT GM HAS NEARLY FAILED SO MANY TIMES... *TR
AFTER HAVING STOPPED AT A STORE, AND PUTTING MY CAR INTO DRIVE, IT WOULD NOT SHIFT OUT OF 1ST GEAR / MAYBE 2ND AND THE CHECK ENGINE LIGHT CAME ON. THERE IS APPROXIMATELY 85,000 MILES ON THE CAR AND THE TRANSMISSION IS GONE! I HAVE LOOKED ONLINE AND IT APPEARS TO BE A MAJOR PROBLEM WITH THIS VEHICLE. *TR
I WAS DRIVING MY OUTLOOK AT APPROXIMATELY 30 MILES AN HOUR AND IT WOULD NOT SHIFT INTO THE NEXT GEAR. I HAD TO PULL TO THE SIDE OF THE ROAD AND LIMPED THE CAR INTO A PARKING LOT THINKING MAYBE THE TRANSMISSION FLUID WAS LOW. THAT WAS CHECKED AND WAS FOUND TO BE AT A NORMAL LEVEL. LEAVING THE PARKING LOT WE LEARNED THAT THERE WAS NOW NO REVERSE. THE ONLY GEAR THAT FUNCTIONED WAS FIRST GEAR. WE DROVE AT LOW SPEED TO THE DEALERSHIP AND ON 8/26/13 I WAS TOLD THAT THE CAR NEEDED A NEW TRANSMISSION AT APPROXIMATELY $3500 - $4000. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO SURGE AND LUNGED FORWARD. THE CONTACT ATTEMPTED TO PUT THE VEHICLE IN REVERSE IN ORDER TO PARK IN HIS DRIVEWAY BUT THE VEHICLE WOULD NOT ACCELERATE WHILE IN THE REVERSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
COULD NOT SHIFT TO NEXT GEAR AND THE CAR JUMPS/SHAKES WHEN SHIFTING. GOING ON 3RD REPAIR, ITS JUST COSTING ME TO MUCH MONEY TO FIX AND STILL NEED TO DRIVE THE CAR...
WAS DRIVING MY IN-LAWS 2008 SATURN OUTLOOK AT ABOUT 40 MPH AND THEN ENGINE REVVED AND WOULD NOT SHIFT. WAS ON BUSY HIGHWAY AND HAD TO PULL OVER. TURNED CAR OFF AND BACK ON AND TRIED TO DRIVE AND ENGINE WOULD NOT SHIFT PAST 30 MPH AND THEN STARTING GOING IN AND OUT OF SHIFTING AND NOT MOVING AT ALL. HAD TO PULL BACK OVER AND THEN GET A TOW. THIS HAPPENED WITH NO WARNING. *TR
PROMPTED TO SEND THIS COMPLAINT AFTER THE RECENT SUZUKI AIR BAG RECALL: THE "SERVICE AIR BAG" (SIR, FRONT PASSENGER AIR BAG) PROMPT APPEARS ON THE DASH FREQUENTLY AND THEN DISAPPEARING OR UNTIL WE GET NOTIFICATION FROM OUR ONSTAR MONTHLY DIAGNOSTIC REPORT THAT THE CONDITION REQUIRES OUR ATTENTION. THIS PROBLEM OCCURRED SHORTLY AFTER PURCHASING THE VEHICLE IN 2011 (PURCHASED CERTIFIED USED), WHICH WE ASSUMED HAD BEEN CORRECTED (HISTORY CODE B0021 OD) BUT CONTINUES TO THIS VERY DAY. WE ADVISED THE DEALER AFTER SUBSEQUENT AND FREQUENT SERVICE CALLS AND WERE FINALLY TOLD BY THE DEALER, AFTER THE DEALER CONSULTED WITH THE FACTORY, THAT THIS CONDITION CAN BE RECTIFIED AT A COST OF APPROXIMATELY $1,500.00 SINCE THE VEHICLE WAS NOW OUTSIDE THE WARRANTY. I WROTE TO GM TO BRING TO THEIR ATTENTION THAT THIS WAS NOT A MECHANICAL ISSUE BUT A SAFETY ISSUE AND WAS TOLD THAT THEY WOULD NOT CONSIDER A NO CHARGE FIX UNTIL WE PAID FOR A DIAGNOSTIC SERVICE OF THE AIR BAG SYSTEM. I ALSO INFORMED THE GM REPRESENTATIVE THAT APPARENTLY THIS AIR BAG SYSTEM DEFECT IS NOT AN ISOLATED ONE SINCE I FOUND NUMEROUS COMPLAINTS REGARDING THE SIR ALERT ON SEVERAL SATURN BLOGS OFF THE INTERNET. I CAN'T BELIEVE HOW A MANUFACTURER COULD TOTALLY IGNORE A SAFETY ISSUE THAT HAS THE POTENTIAL FOR INJURY OR DEATH IF THERE IS A FAILURE OF THE AIR BAG TO DEPLOY OR EVEN DEPLOY ACCIDENTALLY. *TR
VEHICLE TRANSMISSION FAILED WHILE ON 500 MILE TRIP HOME TO DALLAS. AFTER PULLING OFF THE FREEWAY IN WICHITA FOR DINNER, THE VEHICLE WOULDN'T ACCELERATE AND SLIPPED OUT OF GEAR AT ABOUT 30 MPH. HAD TO TOW IT TO A DEALER. WAS TOLD THE TRANSMISSION HAD "FALLEN APART" AND NEEDED TO BE REBUILT OR REPLACED AT A COST OF ABOUT $3,600. I HAVE DONE SOME RESEARCH AND FOUND THIS TO BE A RATHER COMMON PROBLEM. *TR
DURING RAINS, LEAKS IN THE LEFT REAR IN SPARE TIRE COMPARTMENT, AFFECTING THE CARPET, AND FLOODING THE BACK STORAGE COMPARTMENT.
AFTER HAVING 2008 SATURN OUTLOOK ACTING "ODDLY". MY HUSBAND TOOK FOR A RIDE. AT STOP SIGN WENT TO ACCELERATE ONTO ROAD. CAR WOULD NOT MOVE. HAD TO CALL FOR TOW. AND WAVE VEHICLES TO PASS. FIVE DAYS WITHOUT A VEHICLE AND COUNTING. *TR
DRIVING DOWN THE HIGHWAY AT 60MPH WHEN CAR SLOWED DOWN TO 10-15MPH. HAD TO PLACE MY EMERGENCY LIGHTS ON IN ORDER NOT TO GET HIT BY PASSING VEHICLES AND MOVE TO THE EMERGENCY LANE. I HAD TO TURN OFF THE CAR IN ORDER FOR THE ACCELERATOR TO WORK AGAIN. AFTER THE FIRST INCIDENT THE VEHICLE KEPT ON STALLING. TOOK THE VEHICLE TO THE DEALER AND IT TURNS OUT ITS THE THROTTLE BODY THAT'S MALFUNCTIONING. THE WARRANTY I PURCHASED DOES NOT COVER THIS TYPE OF PART, I DON'T EVEN HAVE A YEAR WITH THIS VEHICLE. IN DOING MY RESEARCH I FIND OUT THAT THERE HAS BEEN AN INVESTIGATION ON THIS VEHICLE ON FORESAID PROBLEM AROUND THE TIME I PURCHASED THE VEHICLE. THE INVESTIGATION IS STILL OPENED. INVESTIGATION NUMBER PE13-003. THE FORD DEALERSHIP IS CHARGING ME CLOSE TO $700 IN ORDER TO GET THIS PART FIXED. THEY DID NOT PROVIDE THIS INFORMATION TO ME I HAD TO LOOK IT UP MY SELF. THEY ALSO DID NOT PROVIDE ME WITH A RENTER CAR I HAD TO PURCHASE ONE ON MY OWN. ITS JUST UNFAIR. *TR
ON OUR 08 OUTLOOK, THE POWER STEERING JUST "GAVE OUT", WHENEVER IT FELT LIKE- BE IN THE MIDDLE OF A SHARP TURN, U TURN, OR GOING ON/OFF AN EXIT RAMP. THERE WAS NO WARNING (GROANING, WHINING, ETC. FROM THE PUMP), YOU SUDDENLY WOULD LOSE POWER STEERING. THIS IS EXTREMELY DANGEROUS. I CONTACTED THE DEALERSHIP- IT APPARENTLY WASN'T COVERED UNDER THE POWER TRAIN (????WHY?). I TRIED ALL OF THEIR "FIXES"- FLUSHING THE FLUID OUT WITH NEW, PUTTING SYNTHETIC IN, FILLING SLIGHTLY ABOVE AS RECOMMENDED. IT FINALLY BOILED DOWN TO A NEW POWER STEERING PUMP. RIDICULOUS! *TR
WE HAVE OWNED THIS 2008 OUTLOOK SINCE IT WAS NEW, WE ARE THE ORIGINAL OWNERS. IT WAS PRINCIPALLY GARAGED UNTIL RECENTLY. AFTER ANY RAIN WATER CAN BE HEARD SLOSHING OVER YOUR HEAD AND THE FLOOR GETS WET. ON SEVERAL OCCASIONS ELECTRICAL ISSUES HAVE STARTED HAPPENING. VARIOUS LIGHTS COME ON THE DASH AND THE RADIO WILL TURN ON BY ITSELF. I AM CONCERNED THAT THE WATER LEAKING IN IS CAUSING ELECTRICAL SHORTS WHICH COULD CAUSE A FIRE OR CAUSE THE AIRBAG SYSTEM TO FAIL. THIS IS A KNOWN PROBLEM AND THIS MUCH WATER ENTERING THE DASH COULD CAUSE A CATASTROPHIC FAILURE RESULTING IN INJURIES. WATER IS ENTERING FROM THE SUNROOF AND DOES NOT DRAIN PROPERLY. GM HAS A TSB THAT SPEAKS OF DRAIN TUBES THAT NEED TO BE EXTENDED. I DO NOT THINK THAT IS THE ISSUE BECAUSE, IF IT WAS, IT WOULD HAVE LEAKED SINCE IT WAS NEW. THIS PROBLEM ONLY STARTED A COUPLE OF MONTHS AGO AND THIS CAR HAD BEEN EXPOSED TO RAIN OVER THE YEARS WITH NO ISSUES. *TR
WATER LEAK FROM SUNROOF TRAVELED DOWN THE DRIVER'S PILLAR AND THROUGH THE DASH, ONTO THE FLOOR. THIS CAUSED AN ELECTRICAL SHORTAGE WHICH CAUSED THE EMERGENCY BRAKE WARNING BELL TO SOUND. WATER WAS ALSO LEAKING OUT OF THE CURTAIN AIRBAG BADGE ON THE PILLAR POTENTIALLY COMPROMISING THE AIRBAG. WATER SOAKED THE DRIVER'S CARPET AND MATS. NOW THE DASHBOARD INDICATOR LIGHT FOR RPM IS OPERATING SPORADICALLY. *TR
WAS DRIVING ON THE HWY & THE VEHICLE STARTED LURCHING & THE ENGINE LIGHT CAME ON. THE VEHICLE THEN STARTED RUNNING ROUGH. I TOOK IT RIGHT AWAY (SAME DAY) TO AN AUTO SHOP & HAD A DIAGNOSTIC DONE. ON THE WAY HOME THE VEHICLE LOCKED IN THE 1ST GEAR & I WAS ONLY ABLE TO GO APPROXIMATELY 10 MPH. IT SHOWED THE SPEED SENSOR WAS OUT. I TOOK IT TO A TRANSMISSION SHOP TO HAVE THE REPAIRS DONE WHERE IT WAS FOUND THAT THE WHOLE TRANSMISSION NEEDS TO BE REPAIRED. THE WAVE PLATE IS BAD, WHICH IS A KNOWN ISSUE WITH GM WITH THESE MODELS. IT IS A COST OF $3500.00 TO REPAIR & COULD HAVE HAD SERIOUS INJURY TO MYSELF & MY CHILDREN. I WANT TO KNOW WHY A RECALL HAS NOT BEEN DONE ON THIS? AND WHY GM IS NOT BE HELD ACCOUNTABLE FOR THESE REPAIR COSTS? *TR
I PURCHASED A 2008 SATURN OUTLOOK. IN JUNE 2012. I HAVE HAD TO HAVE THE WATER PUMP REPLACED A TOTAL OF THREE TIMES. I FIRST REPLACED THE WATER PUMP IN DECEMBER 2012 AFTER A TRIP FROM ILLINOIS TO GEORGIA. THE WATER PUMP WAS REPAIRED ON DECEMBER 24,2012, AT A PEP BOYS IN GEORGIA. LUCKILY I GOT AN EXTEND WARRANTY IN MAY 2013, I TOOK THE CAR TO A GM DEALRSHIP FOR OTHER WORK . THEY ADVISED THAT THEY WOULD PERFORM WORK UNDER WARRANTY BUT THE WATER PUMP WAS LEAKING AND HAD TO BE REPLACED BEFORE THE WORK COULD BE DONE. I WAS FURIOUS AND TOOK BACK TO THE CLOSEST PEP BOYS. ANOTHER WATER PUMP WAS INSTALLED AT PEP BOYS IN MAY, 2103. I TOOK THE CAR BACK TO GM IN JUNE AND THEY ADVISED THAT THE WATER PUMP WAS LEAKING AGAIN. LUICKILY THE SERVICE MANAGER REPLACED THE WATER PUMP FOR NO CHARGE. I JUST RECEIVED NOTICE FROM GM THAT THEY AKNOWLEDGE A PROBLEM WITH WATER PUMP LEAKS WITH THIS MODEL. AND WOULD COVER THE REPAIRS UP TILL 120,000 MILES. I DO NOT THINK THAT THIS CONDITION IS REPAIRABLE IN THAT IT IS UNHEARD OF THAT A CAR WOULD NEED THREE WATER PUMPS IN A PERIOD OF SEVEN MONTHS. THE CMPANY SAYS THAT IT IS CAUSED BY LOW FLUID LEVELS. I HAVE MAINTAINED THE CORRECT LEVEL OF COOLANT IN MY CAR SINCE I HAVE OWNED IT AND BELEIVE IT SOMETHING ALOT MORE THAN WHAT THEY ARE TELLING ME. *TR
AT AROUND 50K MILES ON MY 2008 SATURN OUTLOOK PASSENGER AIR BAG LIGHT CAME ON AND STAYED ON. AFTER TAKING IT TO A LOCAL KIA DEALER, WHICH USED TO BE A SATURN DEALER, THEY INFORMED ME THAT THE SENSOR IN THE PASSENGER SEAT WAS DEFECTIVE AND THE ENTIRE MODULE WOULD NEED TO BE REPLACED AT A COST OF OVER $1200. BY SEARCHING THE INTERNET, THIS SEEMS TO BE A VERY COMMON ISSUE AND NEEDS TO BE RECALLED. *TR
AT AROUND 50K MY 2008 SATURN OUTLOOK AIR CONDITIONING SYSTEM STOPPED WORKING. THE AIR CONDITIONER WOULD NOT BLOW COLD AIR AT ALL. A LOCAL DEALERSHIP CLEANED AND SANITIZED THE SYSTEM AND CHECKED FOR LEAKS AND RE-FILLED WITH FREON. THE SYSTEM WORKED FOR A COUPLE OF DAYS AS FAR AS BLOWING COLD AIR BUT NOT AS WELL AS BEFORE. I RETURNED THE CAR FOR THEM TO LOOK AT AGAIN, THEY USED A NEW MACHINE TO CHECK FOR LEAKS AND PRESSURE CHECKS, REFILLED WITH FREON AGAIN. THIS TIME IT WORKED FOR A DAY AND HAS NOT WORKED SINCE. AFTER THE SECOND TIME, I WAS INFORMED IT WAS A COMPRESSOR ISSUE AND IT WOULD BE AT LEAST $1000. THIS SEEMS EXTREMELY EARLY FOR AN AIR CONDITIONER TO GO OUT, IT WAS JUST OUT OF WARRANTY, OF COURSE. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE STABILITY TRACK WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
WHILE ON VACATION, NOTICED THE ENGINE LIGHT COME ON, NO APPARENT PROBLEMS AT THE TIME BUT THE NEXT MORNING (AFTER SITTING IN THE PARKING RAMP ALL NIGHT) I COME OUT TO FIND A DEAD CAR BATTERY. APPARENTLY, AFTER TURNING THE CAR OFF AND REMOVING THE KEY, THE CAR DID NOT SHUT OFF. JUMPED THE BATTERY, TOOK IT RIGHT TO A REPAIR SHOP. DUE TO A MAJOR WATER LEAK OF THE SUNROOF, MY WHOLE ELECTRICAL SYSTEM WAS AFFECTED. THE CAR HAD TO BE DRIED OUT, I CONTINUE TO HAVE MORE AND MORE THINGS GO WRONG WITH THIS VEHICLE. IT CONTINUES TO LEAK WATER ON THE PASSENGER SIDE FLOOR, ROOF (COMES DOWN LIKE A WATERFALL), ETC. NOW I HAVE NOTICED MY CAR BATTERY RUNNING HIGHER AND MY FRONT HEAD LAMP TURNS ON AND OFF. COULD MAKE THIS CAR VERY DANGEROUS! *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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