THE VEHICLE'S TRANSMISSION FAILED AS I ATTEMPTED TO ACCELERATE. I COASTED TO A STOP AT A RED LIGHT. THE VEHICLE WAS THEN PUSHED, THROUGH A BUSY INTERSECTION, TO A GAS STATION. IT WAS LATER TOWED TO A DEALER FOR REPAIRS. *TR
2008 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
THE LOW BEAM HEADLIGHT WENT OUT ON THE VEHICLE. I WENT TO AUTOZONE TO PURCHASE THE HEADLIGHT REPLACEMENT WHEN I WAS TOLD THAT IT COULD POSSIBLY BE TWO DIFFERENT HEADLIGHTS THAT I WOULD NEED TO BRING THE BROKEN ONE SO THEY CAN SELL ME A REPLACEMENT. I FOUND OUT THAT IT IS NOT VERY EASY TO REPLACE THE HEADLIGHT ON THIS VEHICLE AS SEVERAL OTHER PARTS HAVE TO BE REMOVED IN ORDER TO GET TO THE HEADLIGHT CONNECTOR. I FOUND INSTRUCTIONS AND SEVERAL COMPLAINTS FROM OWNERS INDICATING THEY HAVE REPLACED THE HEADLIGHT SEVERAL TIMES DURING THE YEAR ONLY TO BE TOLD BY DEALERS THAT THE HARNESS/CONNECTOR ARE BURNED AND THAT IS THE CAUSE OF THE PROBLEM. I PROCEEDED TO REMOVE THE UNDERLINER OF THE TIRE TO GET TO THE HEADLIGHT ON MY VEHICLE. AS SUSPECTED, THE CONNECTOR AND WIRE HARNESS WERE BURNED. I FOUND SEVERAL SERVICE BULLETINS INSTRUCTING DEALERS TO "CHECK AND REPLACE" THE HARNESS AND HEADLIGHT ON THESE VEHICLES. WHEN I CALLED SATURN I WAS INFORMED THAT THE DEALERSHIP HAD REPLACED THE HEADLIGHT IN MY VEHICLE ON APRIL 2011...HOWEVER THEY NEVER INFORMED ME OF THIS CHANGE. RIGHT NOW MY WIFE IS DRIVING THIS VEHICLE WITHOUT A HEADLIGHT AS SATURN IS REFUSING TO REPLACE THE BURNED HARNESS THAT I FOUND ON THE CAR. THIS IS NOT ONLY A SAFETY ISSUE, BUT A FIRE HAZARD ON THE VEHICLE. THIS SHOULD BE A MANDATORY RECALL BY NOW....IT IS NOT JUST HAPPENING ON SATURN OUTLOOKS, IT IS ALSO HAPPENING ON GMC ACADIAS WHICH IS EXACTLY THE SAME CAR..... *TR
WATER LEAK FROM SUNROOF TRAVELED DOWN THE DRIVER'S PILLAR AND THROUGH THE DASH, ONTO THE FLOOR. THIS CAUSED AN ELECTRICAL SHORTAGE WHICH CAUSED THE EMERGENCY BRAKE WARNING BELL TO SOUND. WATER WAS ALSO LEAKING OUT OF THE CURTAIN AIRBAG BADGE ON THE PILLAR POTENTIALLY COMPROMISING THE AIRBAG. WATER SOAKED THE DRIVER'S CARPET AND MATS. NOW THE DASHBOARD INDICATOR LIGHT FOR RPM IS OPERATING SPORADICALLY.
PASSENGER LOW-BEAM HEADLIGHT WENT OUT ON THE 2008 SATURN OUTLOOK AT 48,000 MILES. I REPLACED IT AND THE BULB BLEW OUT AGAIN ONLY TWO WEEKS LATER. I THEN DISCOVERED THE WIRING HARNESS HAD MELTED. REPLACEMENT BULBS CONTINUE TO BLOW BECAUSE OF THE DEFECTIVE WIRING HARNESS. *TR
THE PASSENGER SIDE RUNNING LIGHT WENT OUT. I HAD THE BULB REPLACED. ABOUT A MONTH LATER THE SAME LIGHT WENT OUT AGAIN. I HAD THE LIGHT TAKEN OUT AND WAS TOLD THE WIRING HARNESS WAS MELTED AND HAD CAUSED THE BULB TO GO OUT. SO I NOW HAVE TO REPLACE THE WIRING HARNESS FOR THAT SIDE. I HAVE ALSO BEEN TOLD BY OTHER SATURN OUTLOOK OWNERS THAT IS A COMMON PROBLEM WITH MOST OF THEM. *TR
MY PASSENGER SIDE HEADLIGHT SUDDENLY WENT OUT, ABOUT THE SAME TIME MY HEAT SENSOR BEGAN READING HIGH AS IF VEHICLE WAS OVERHEATING. I TOOK IT TO THE DEALER AND THEY COULD NOT RECREATE PROBLEM WITH OVERHEATING AND THEY REPLACED THE PROJECTOR BEAM. *TR NOW A MONTH LATER IM HAVING THE SAME EXACT PROBLEMS ONLY NOW I NOTICE A COOLANT LEAK. I REPLACED COOLANT AND CAR STILL ACTS LIKE ITS OVERHEATING, ALSO THE HEADLIGHT IS ONCE AGAIN OUT.
THE DRIVERS SIDE HEADLAMP ASSEMBLY OVERHEATED AND MELTED CAUSING THE LIGHT TO FAIL . THIS IS THE SECOND TIME THIS HAPPENED WITH THIS AUTOMOBILE . THE LAST INCIDENT WAS THE PASSENGER SIDE HEADLAMP ASSEMBLY SAME EXACT THING HAPPENED OVERHEATED AND MELTED CAUSING LIGHT TO FAIL. *TR
WE NOTICED THAT WE WERE GETTING WATER IN THE CAR COMING FROM THE REARVIEW MIRROR. WE WERE FINDING WATER DRIPPING THROUGH SUNROOF AND GOING TO THE MUG BOX. WE NOTICED ELECTRICAL PROBLEMS ALSO: THE HEATING/COOLING MOTOR IN THE FRONT OF THE CAR STOPPED TO WORK AND WE HAVE TO CHANGE IT. THE BUTTONS FOR REAR WIPER DOES NOT WORK ANYMORE. THE WATER OVERFLOWS INTO THE CAR AND AFTER A RAINSTORM WE HAD 1.5 INCHES WATER BELOW DRIVER AND PASSENGER SEATS. I KNOW THAT THERE HAS BEEN SEVERAL CUSTOMERS THAT HAD SIMILAR PROBLEMS WITH THE SUNROOF DRAINS. IT IS A POOR DESIGN THAT THE SATURN CORP. *TR
SERVICE AIR BAG INDICATOR MESSAGE KEEPS COMING ON AND THEN GOING OFF WHILE I AM DRIVING CAR. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THE CAR HAS A DEFECT IN WHICH THE AIR CONDITIONING HOSE DOES NOT DRAIN PROPERLY. WHEN THE HOSE BECOMES CLOGGED, THE WATER DRAINS INTO THE DASH AREA OF THE CAR, FILLING THE BLOWER MOTOR WITH WATER THE WATER, WHEN SATURATED, LEAKS INSIDE THE CAR, ONTO THE FLOORING. THE WATER THEN SITS IN ELECTRICAL COMPONENTS AND SOAKS THE FLOOR PADDING AND OTHER WIRES ALONGSIDE THE FLOORING. THE PROBLEM HAS BEEN NOTED ON OTHER SATURN OUTLOOKS. THE PROBLEM HOWEVER, IS NOT NOTED IN THE OWNER'S MANUAL AS SOMETHING THAT REQUIRES MAINTENANCE (NOR IS MAINTENANCE SUGGESTED). THE DEALERSHIP THE CONTACT HAS TAKEN THE VEHICLE TO FOR SERVICE SINCE IT WAS PURCHASED, DID NOTE THAT IT IS A PROBLEM, AND NEEDS REGULAR FLUSHING. THEY QUOTED A PRICE OF $1500.00. UPDATED 08-16-12 *BF
THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY WHEN THERE IS SOMEONE SITTING IN THE PASSENGER SIDE FRONT SEAT. THE DEALERSHIP INFORMED ME THAT THE SENSOR HAS MALFUNCTIONED AND I NEED TO PAY $1200 TO REPLACE IT. AT 3 YEARS OLD AND BARELY 50K THE AIR BAGS NOT WORKING ON THE PASSENGER SIDE IS A BIG DEAL! THERE SHOULD BE A RECALL FOR THIS. *TR
FRONT HEADLIGHT HARNESSES ARE MELTING. NO HEADLIGHT WORKING BECAUSE OF WIRES MELTING. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE VEHICLE WOULD LOSE POWER AND DOWNSHIFT WITH AN ABNORMAL INCREASE IN RPMS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE DEALER UPDATED THE TRANSMISSION MODULE BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO LOSE POWER WITH A SIGNIFICANT LOSS OF FUEL MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000 AND THE FAILURE MILEAGE WAS 50,000. ..UPDATED 07/12/12 *BF THE CONSUMER STATED THE SENSOR CAMSHAFT, CYLINDER HEAD, BATTERY, WINDSHIELD WIPER MOTOR, AIR BAG WIRING HARNESS, POWER STEERING RACK AND GEAR, FRONT PADS AND ROTORS, GASKETS FOR INTAKE MANIFOLD, GASKET FOR REAR VALVE COVER, RIGHT FRONT STRUT, BOTH STRUT MOUNTS, ENGINE MOUNTS, LEFT FRONT STABILIZER LINK, HEADLIGHT HARNESS, TIMING BELT COVER SEAL, EXHAUST STUD, POWER STEERING PUMP, HOSE AND CLAMP, ALL HAD TO BE REPLACED. UPDATED 10/02/12
STARTED VEHICLE AND NOTICED PASSANGER SIDE LOW BEAM WAS OUT CHECKED BULB AND THE LIGHT SOCKET WAS VERY HOT AND MELTED AROUND THE PLUG. *JS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STARTED THE VEHICLE AND NOTICED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIRBAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.
PURCHASED ON 9/17/2008 AND NOTICED A WET SMELL AND BROUGHT IT IN 12/1/09 WE ALSO INFORMED THEM OF AN ELECTRICAL PROBLEM DVD/REAR HATCH - THEY FOUND NO PROBLEM WITH ANY OF THE ISSUES. ON 2/10/10 CAR IN DUE TO A WET SMELL REAR HATCH/DVD ELECTRICAL ISSUES. FOUND NO ISSUE WITH HATCHBACK BUT THE WATERLEAK REPORT "EXTERIOR - POOR FITS, WATER TESTED- REMOVED HEADLINER FOUND EXCESSIVE WATER LEAKING AROUND GLASS-WATER RUNNING DOWN HEADBOARD TO REAR - NECESSARY SUNROOF WINDOW REPLACEMENT. 4/14/2010 BACK WITH THE DOME LIGHT NOT WORKING AND SMELLED WET- DOME LIGHT "INOP VERIFIED DUE TO WATER INTRUSION FROM SUNROOF LEAK"ASKED THEM TO CHECK THE REAR SEAT TRACKS -LOTS OF RUST- "SURFACE RUST ON SEAT TRACKS- PER TAC NORMAL CONDITION - DID SPRAY DOWN WITH SILICONE LUBRICANT". IN 6/8/2010 BECAUSE OF WET SMELL SERVICE STATES, "VERIFIED WATER IN VEHICLE ABOVE HEADLINER, REMOVED HEADLINER FOR WATER TEST - REMOVED SUNROOF MODULE AND INSTALLED URETHANE SEALER IN DRAIN HOLES AND REMOVED CROSS HATCH AREA IN DRAIN TUBES - WATERTESTED GOOD" AND UNDER REPAIR 1 "07-08-57-002E WATER DRIPPING FROM 'A' PILLARS OR ROPCODE:C9818 AND REPAIR 2, "07-08-57-002E WATER DRIPPING FROM 'A' PILLARS OR ROPCODE: C9820. BACK ON 8/24/2010 BECAUSE A MOLDING WOULD NOT STAY ATTACHED AND FRONT SEATBELT ADJUSTERS WAS CUT. IN 12/23/11THIS TIME TO ROSNER CHEVROLET - ELECTRICAL ISSUES WITH WARNING LIGHTS-"OPEN RECALL 10085 AND THEY REROUTED WIREHARNESS/REPLACE-OPEN RECALL- REPLACED CONNECTER AND RE-ROUTED HARNESS AS PER RECALL". NO
IN CARWASH AND DURING RAIN, WATER RUNS IN THROUGH BOTH DRIVER AND PASSENGER SIDE AIRBAG PORTS IN THE FRONT, THROUGH THE DVD PLAYER, THROUGH THE PASSENGER SIDE VISOR, THROUGH THE TOP PART OF THE WINDSHIELD. FOLLOWING FIRST INCIDENT THE RADIO BEGAN TO SHORT OUT, INDICATING THE WATER HAD EFFECTED THE ELECTRICAL SYSTEM, THE DVD PLAYER NO LONGER WORKS, AND FOLLOWING THE FIRST INCIDENT THE "CHECK AIRBAG SYSTEM" LIGHT CAME ON AND HAS REMAINED ON. THE DEALER CANNOT TELL ME IF THE AIRBAGS WILL WORK PROPERLY. REPAIRS BY THE DEALER HAVE NOT RESOLVED THE PROBLEM. IS THIS VEHICLE SAFE TO DRIVE IF WATER IS EFFECTING THE ELECTRICAL SYSTEM AND THE AIRBAGS? I CAN HEAR WATER SLOSHING AROUND BUT THE WATER CANNOT BE SEEN. THERE IS A DAMP, MUSTY SMELL IN THE VEHICLE LEADING ME TO BELIEVE THAT WATER IS POOLING SOMEWHERE......IS IT IN THE AIRBAG SYSTEM? *JS
VEHICLE HAS HAD 3 MAJOR TRANSMISSION WARRANTY REPAIRS DONE TONE NHTSA # 10030729, TWO ENGINE WARRANTY REPAIRS (WATER PUMP, ENGINE SEALS) AND ONE ELECTRICAL RECALLS NHTSA # 08V44100 WIRE HARNESS WHICH IS A FIRE HAZARD AND ONE WINDSHIELD WIPER/WASHER LINKAGE 08V410000 WHICH COULD RESULT IN A VEHICLE CRASH
MY 2008 SATURN OUTLOOK (W/SUNROOF) ENGINE CONTINUES TO RUN WITH KEY OFF POSITION (SEE GM BULLETIN #08-08-57-003C [SEAM SEAL] DATED JULY 15, 2011) WATER LEAK AT A-PILLAR CAUSED VARIOUS ELECTRICAL PROBLEMS SUCH AS ENGINE CONTINUES TO RUN WITH KEY OFF/POSSIBLE NO CRANK/NO START/COMMUNICATION LOSS/VARIOUS ELECTRICAL CONCERNS, WHICH WAS THE RESULT OF A WATER LEAK ON THE IP BEC FROM THE SUNROOF DRAIN HOSE THAT EXITS THROUGH THE VEHICLE AT THE PLENUM AND RE-ENTER THROUGH THE "UNSEALED SEAM AT THE FRONT OF THE DASH". THIS CAN EFFECT 2007-2010 OUTLOOK; 2007-2012 GMC ACADIA; 2008-2012 BUICK ENCLAVE. GM ONLY COVERS THIS TO 3 YRS/36K MILE WARRANTY THEN GM REQUIRES OWNER TO PAY $400 TO REPAIR THEIR ENGINEERING DEFECT... *TR
I BOUGHT A USED 2008 SATURN OUTLOOK. THE PASSENGER SIDE HEAD LIGHT/DAYTIME LIGHT WENT OUT. CHANGED THE BULB AND CHECK THE FUSE IN NOVEMBER 2011 AND IT WENT OUT AGAIN IN FEBRUARY 2012. THE MECHANIC HAS TOLD ME THAT THIS WAS DUE TO A SHORT IN THE HEADLIGHT AND NOT THE WIRING HARNESS. I HAVE NOT HAD TO CHANGE A HEADLIGHT/DAYTIME LIGHT IN ANY OF MY PRIOR VEHICLES AND NOW I'M ON MY 3RD REPLACEMENT FOR THIS HEADLIGHT IN LESS THAN 6 MONTHS--SOMETHING IS NOT RIGHT! *TR
MY 2008 OUTLOOK HAS BEEN IN THE SHOP NOW THREE TIMES FOR LEAKS. THEY CAN NEVER FIND THE LEAKS. NOW I HAVE THE INNER LINING OF THE CEILING LEAKING WITH WATER FROM THE RAIN AND ALL MY LEATHER SEATS ARE WET, THE INSIDE OF THE WINDSHIELD WAS WET ALONG WITH ALL MY LIGHTS DRIPPING WITH WATER. I HAVE READ ON SO MANY FORUMS HOW THE ELECTRICAL PROBLEMS ALL STARTED WITH THESE LEAKS AND WE SHOULD HAVE A RECALL BEFORE ANYONE GETS KILLED FROM THE CAR DYING ON THE HIGHWAY WHILE DRIVING.
I LIVE IN VIRGINIA. IT MY SUNROOF LEAKS EVERY TIME IT RAINS AND FLOODS MY FLOOR. AFTER CHECKING ONLINE I FOUND THAT I AM NOT THE ONLY ONE SO I WANT TO MAKE A COMPLAINT. I BROUGHT MY CAR WITH ONLY 26000 MILES LAST YEAR FROM A USED DEALERSHIP. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHENEVER THERE WAS RAIN, WATER WOULD LEAK THROUGH THE CLOSED SUN ROOF AND ONTO THE FRONT DRIVER'S SIDE AIR BAG COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SUN ROOF MODULE AND A SECOND UNKNOWN PART WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
SPECIFICALLY, THE PERFORMANCE OF THE TRANSMISSION MY SATURN 2008 OUTLOOK HAS NEVER BEEN SATISFACTORY. ALTOGETHER IT'S INCREDIBLY SLUGGISH, GIVING A JERKY, PULLING FEEL AND TAKES 45-60 SECONDS TO SPEED THE CAR UP PAST 50 MPH. THERE HAVE BEEN TIMES WHEN I CAME DANGEROUSLY CLOSE TO BEING HIT BY ONCOMING TRAFFIC. ADDITIONALLY, THE STABILITRAK LIGHT WARNING COMES ON WHEN IT SHOULDN'T. THIS LIGHT IS GENERALLY FOLLOWED BY A WARNING THE TRACTION CONTROL IS OFF WHEN IT ISN'T. I HAVE COMPLAINED TO 2 OF GM'S DEALERS (SATURN AND CHEVROLET) FOR THE LAST 3 YEARS ABOUT THE TRANSMISSION. THEY HAVE ALL TOLD ME THAT THERE NOTHING WRONG WITH THE TRANSMISSION--UNTIL THINGS GOT BAD ENOUGH THAT THE TRANSMISSION STOPPED WORKING ALTOGETHER, AND I WAS STUCK ON THE SIDE OF THE ROAD. RALEIGH'S DOWNTOWN GM DEALER FINALLY HAD NO OTHER CHOICE THAN TO TAKE THE TRANSMISSION APART AND DISCOVERED THE ROOT OF THE PROBLEM. SO THEY THOUGHT. EVER SINCE I PICKED UP THE CAR FROM THIS REPAIR, I HAVE BEEN EXPERIENCING THE SAME PROBLEMS. I TOOK IT BACK TO THE GM DEALERSHIP. AGAIN, THEY PURPORTED THEY COULD NOT "SIMULATE" THE PROBLEM; THEREFORE, IN THEIR MIND, THERE WAS NO PROBLEM. I'M REMINDED AT THIS POINT THAT THIS IS THE SAME THING GM'S DEALERS HAD SAID BEFORE THE TRANSMISSION FINALLY GAVE WAY. THROUGH THE INTERNET, I UNDERSTAND THAT THERE ARE MANY OTHERS WHO REPORT PROBLEMS WITH GM'S TRANSMISSION ON THE OUTLOOK. LIKE MY COUNTERPARTS, I WOULD APPRECIATE A RESOLUTION THAT INCLUDES GM'S OWNING UP TO THIS PROBLEM AND
HEADLAMP ON DRIVERS SIDE LOW BEAM NOT WORKING. *TR
PASSENGER SIDE WIRING HARNESS MELTED. COST ME 200.00 DOLLARS TO REPAIR. NOT COVERED UNDER EXTENDED WARRANTY. HAVE STUDIED AND FOUND THAT I CAN PROBABLY EXPECT THIS TO HAPPEN AGAIN. AM WORRIED ABOUT FUTURE EXPENSE AND, OR FIRE...... *TR WOULD APPRECIATE YOUR ASSISTANCE. THANK YOU IN ADVANCE.
WE OWN TWO 2008 SATURN OUTLOOKS. BOTH HAD HEADLIGHT FAILURES IN THE FIRST 6 MONTHS OF OWNERSHIP. BOTH HAD THE HEADLIGHT ASSEMBLIES REPLACED. AFTER APPROXIMATELY 3 YEARS OF OWNERSHIP THE HEADLIGHTS (NON-BRIGHTS) ON BOTH ARE FAILING, AND IT IS NOT THE BULBS. MECHANIC "JIGGLES" THE WIRES AND HEADLIGHTS COME ON ONLY TO FAIL LESS THAN A WEEK LATER. NUMEROUS ONLINE SEARCHES SHOW THE HARNESS TO BE AT FAULT, WITH INDICATIONS THAT THE REPLACEMENT PART HAS BEEN RE-ENGINEERING TO ADDRESS THE KNOWN DEFECT. *TR
DRIVER SIDE HEADLIGHT WIRE HARNESS ARCS AND CAUSES LIGHT TO FAIL. REPLACING LIGHTBULB TEMPORARILY FIXES ISSUE. LIGHT FAILS AND CAUSES LOSS OF LIGHT WHILE DRIVING AT NIGHT. ALSO, POTENTIAL FIRE HAZARD. *TR
HEADLIGHT-DIS-FAILED AND WIREHARNESS MELTED. *TR
PASSENGER SIDE LOW BEAM HEADLIGHT HARNESS (FEMALE SOCKET) MELTED. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT SHUT OFF WHILE DRIVING 75 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE WIRING HARNESS WAS REPLACED UNDER WARRANTY. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE APPROXIMATELY ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE FAILURE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER HALF OF THE EXPENSES. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
IN EARLY SEPTEMBER, MY FRONT PASSENGER SIDE HEADLIGHT WAS NOT WORKING. UPON INSPECTION BY A LOCAL MECHANIC, THE WIRING HARNESS WAS MELTED. I UNDERSTAND THAT SEVERAL OTHER SATURN OUTLOOK OWNERS HAVE REPORTED THE SAME PROBLEM. ELECTRICAL TAPE WAS APPLIED AND A NEW BULB WAS INSTALLED. TWO MONTHS LATER, THE PROBLEM OCCURRED AGAIN. *TR
PASSENGER HEADLIGHT FAILS INTERMITTENTLY. APPEARS TO BE DUE NOT TO THE BULB, BUT DUE TO SUB-GRADE WIRING HARNESS THAT MELTS OVER TIME. *TR
HEADLIGHT WIRING ON THE SATURN OUTLOOK MODELS FAILS PREMATURELY AS THE HOUSING MELTS AND CAUSING THE HEADLIGHTS TO FAIL. THIS IS A SAFETY ISSUE FOR THE LIGHTS, COULD BE A FIRE HAZARD, HOWEVER, I HAVE NOT EXPERIENCED THAT. I WOULD THINK THIS IMPACTS THE CHEVY TRAVERSE AND GMC ACADIA TOO. *TR
FRONT HEADLIGHT ON RIGHT SIDE STOPPED WORKING, REPLACED LOW BEAM BULB, LASTED ABOUT 2 WEEKS, REPLACED IT A 2ND TIME, AGAIN LASTING ABOUT 1 WEEK. BROUGHT TO DEALER, THEY STATED THAT IT WAS A FAULTY WIRING HARNESS TO THE HEAD LIGHT AND IS NOT COVERED UNDER WARRANTY. BROUGHT VEHICLE TO ANOTHER DEALER, WHO REPLACED WIRING HARNESS ON RIGHT SIDE UNDER WARRANTY. NOW THE LEFT SIDE IS OUT AND REPLACED BULB THAT LASTED 1 DAY. WIRING HARNESS NEEDS REPLACEMENT, WHICH I AM TOLD IS EXCESS OF $500.00. AS WARRANTY IS NOW EXPIRED. BOTH WIRING HARNESSES SHOULD HAVE BEEN REPLACED AT THE SAME TIME, GM KNOWS OF THIS PROBLEM AND SHOULD HAVE A RECALL OF ALL MODEL WITH THESE LIGHTING PROBLEMS. *TR
MAJOR SUNROOF LEAK. WHENEVER IT RAIN I HAVE A STEADY STREAM OF WATER LEAKING INTO THE CAR AND CREATING A PUDDLE OF STANDING WATER ON MY PASSENGER FLOOR BOARD. HAVE BEEN ON THE PHONE WITH HENDRICK CHEVROLET AND THEY ARE ADMIT THAT I WILL HAVE TO PAY THE REPAIRS. *KB
THE PASSENGER SIDE HEADLIGHT IS NOT FUNCTIONING. I HAVE CHECKED INTO REPLACING IT AND IT WILL COST $100 FOR ONE REPLACEMENT HEADLAMP! I HAVE ALSO HEARD THERE IS A PROBLEM WITH THE WIRING HARNESS FOR THIS MAKE/MODEL/YEAR, AND IT IS VERY DIFFICULT TO EVEN ACCESS THE LIGHT ASSEMBLY. THIS IS RIDICULOUS. *TR
AT APPROXIMATELY 35000 MILES, THE PASSENGER SIDE LOW BEAM HEADLAMP STOPPED LIGHTING. I ASSUMED THAT THE HEADLAMP HAD BLOWN, AND LEFT IT ALONE UNTIL MY STATE INSPECTION WAS DUE, 2 MONTHS LATER. WHEN I FINALLY ATTEMPTED TO REPLACE THE BULB, I LEARNED THAT THE BULB WAS FINE, BUT THE HARNESS HAD FAILED, AND MY 36000 MILE WARRANTY HAD EXPIRED.CLOSER INSPECTION REVEALED THAT THE WIRING HARNESS ON THE PASSENGER SIDE LOW BEAM HEADLAMP HAD MELTED, WHERE THE WIRES ENTER INTO THE LAMP BASE, AND ARE HELD INTO THE BASE WITH A POURED PLASTIC "BACKLIGHT" TYPE SEALER, LIKE THE TYPE SEEN POURED OVER CIRCUIT BOARDS, TO PREVENT TAMPERING. I ACCESSED THAT SOCKET, AND CUT THE FACTORY SOCKET OFF OF THE WIRE HARNESS. I REPLACED THE SOCKET WITH ONE THAT I PURCHASED ONLINE, WHICH WAS OF A MUCH HEAVIER GAUGE THAN THE INFERIOR GAUGE OF WIRE THAT CAME FROM THE FACTORY. IT IS NOW 1 YEAR LATER, AND THE EXACT SAME THING HAS OCCURRED ON THE DRIVER'S SIDE. WHEN I HOLD THE FACTORY LAMP SOCKET IN MY HAND, AND BEND THE WIRES AT THE SOCKET BASE, THE BULB WORKS ONLY INTERMITTENTLY, AS IF THE COPPER WIRE INSIDE THE INSULATION HAS DEGRADED SO SEVERELY THAT A GOOD CONTACT CAN NO LONGER BE MAINTAINED. I HAVE NOT YET ORDERED A REPLACEMENT SOCKET FOR THE DRIVER'S SIDE, AND DREAD THE LABOR THAT IS INVOLVED IN REMOVING THE TIRE, DROPPING THE FENDER COWL, CUTTING THE FACTORY HARNESS AWAY FROM THE FACTORY LAMP BASE, AND REWIRING THE NEW LAMP BASE TO THE FACTORY HARNESS.IT IS LABOR INTENSIVE, AND IT IS DANGEROUS. IT IS CLEA
THE HEADLIGHT BURNED OUT. WHEN I WENT TO REPLACE IT I NOTICED THE WIRE WAS BURNT. AFTER READING ON THE INTERNET, MANY PEOPLE HAVE THIS PROBLEM WITH SATURN OUTLOOK. SHOULD BE A RECALL. I HAVE 40, 000 MILES AND MY WARRANTY JUST EXPIRED. THIS IS MY WIFE'S CAR, PLEASE DON'T WAIT UNTIL THERE IS A FIRE OR SOMEONE IS INJURED TO DO A RECALL. *TR
THE PASSENGER HEADLIGHT BURNED OUT AND WAS REPLACED. TWO WEEKS LATER THE SAME LIGHT BURNED OUT. THIS TIME ALL THE WIRING WAS PULLED OUT AND IT WAS DISCOVERED THAT THE WIRING HARNESS WAS MELTED. LOOKING ON ONLINE IT HAS BEEN SHOWN TO BE A BIG PROBLEM. AS I AM DRIVING MY 3 CHILDREN AROUND, I WOULD LIKE MY HEADLIGHTS TO WORK AND NOT BE MELTING IN MY CAR. PLEASE HAVE GMC FIX THIS PROBLEM. A CAR THAT COST AS MUCH AS MINE SHOULD HAVE WORKING LIGHTS AND NON-MELTING PARTS. *TR
HEADLAMP FAILED, WIRING MELTED. NEXT TIME THE CAR MAY GO UP IN FLAMES. DANGEROUS!!!!! *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT WAS DRIVING 25 MPH WHEN THE CHECK ENGINE, STABILITY AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS RESTARTED AFTER TWENTY MINUTES AND TAKEN TO THE DEALER. THE DEALER CONFIRMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED ALONG WITH THE COMPUTER MODULE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 49,712.
DISCOVERED THE DRIVERS SIDE HARNESS HAD MELTED WHEN CHANGING THE DIM HEADLAMP. *TR
THE HEADLAMP ON MY 2008 SATURN OUTLOOK HAS GONE OUT MULTIPLE TIMES OVER THE LAST TWO YEARS THAT I HAVE OWNED THE VEHICLE. I HAVE HAD TO HAVE THE WIRING HARNESS REPLACED MORE THAN 3 TIMES. THE FIRST TIME THE NEW HARNESS LASTED A COUPLE OF MONTHS. THE LAST TWO TIMES, IT ONLY LASTED ABOUT A WEEK BEFORE BURNING UP AGAIN. THE HARNESS THAT HOLDS THE LAMP GETS TOO HOT AND MELTS WHICH IS AN ELECTRICAL SAFETY ISSUE. *TR
HEAD LIGHT HAS BURNED OUT, WE WERE TOLD IT WAS FAULTY WIRING IN THE ASSEMBLY. *TR
MY 2008 SATURN OUTLOOK LOST BOTH HEADLIGHTS IN DECEMBER 2010 WITHIN A COUPLE OF DAYS OF EACH OTHER. THE DEALER INFORMED US THE BULBS HAD BURNED OUT AND WHEN THEY BURNED OUT THEY BURNED/CORRODED THE WIRING HARNESSES CONNECTED TO THEM, NECESSITATING A $200 REPAIR. LESS THAN A YEAR LATER, IN NOVEMBER 2011, THE RIGHT HEADLIGHT WENT OUT AGAIN. WHEN WE TOOK IT TO THE DEALER ON NOVEMBER 4, 2011, THEY INFORMED US THE BULB HAD BURNED OUT AND THE HARNESS HAD BURNED OUT AGAIN, AND SAID THE REPAIR WOULD BE MORE THAN $200. WE HAVE SEEN THIS PROBLEM DOCUMENTED BY MANY SATURN OWNERS ON SATURN FAN SITES, AND ALSO READ TO CONTACT NHTSA TO NOTIFY YOU OF THIS COMMON AND POTENTIALLY DANGEROUS SAFETY PROBLEM WITH THE SATURN OUTLOOK SO THAT YOU COULD CONSIDER ORDERING GM TO RECALL THESE VEHICLES. I HOPE YOU WILL ORDER A RECALL AND ORDER GM TO SOLVE AN UNNECESSARY DESIGN PROBLEM THAT IS A NUISANCE AT BEST AND COULD POTENTIALLY LEAD TO A FIRE OR LOST VISIBILITY THAT COULD RESULT IN ACCIDENTS AT WORST. THANK YOU FOR YOUR CONSIDERATION. *TR
COMPLETE LOSS OF LOW BEAM HEADLIGHTS UNDER SIMILAR OR IDENTICAL CIRCUMSTANCES AS OTHER VOQS AND VARIOUS WEBSITES FORUMS. INSPECTION REVEALED MELTED WIRING HARNESS CONNECTORS INSIDE THE HEADLAMP ASSEMBLY AT THE LOW BEAM HEADLAMP BULB. VEHICLE DATE OF MANUFACTURE 10-2007. NO KNOWN BODY WORK. PASSENGER LOW BEAM HEADLIGHT CONNECTOR IS NOT MELTED AS BAD AS THE DRIVER SIDE LOW BEAM HEADLIGHT CONNECTOR. APPEARS TO BE COMING PREDOMINANTLY FROM THE BLACK WIRE GOING INTO THE CONNECTOR. ALL INSULATION IS MELTED AWAY. CONNECTOR MELTED AND BRITTLE THAT IT FELL APART REMOVING THE BULB. BULB PART # APPEARS TO BE H11, 12V 55W U 64211 L+DOT. OSRAM. GERMANY E1 25S. W0 Q3. DRIVER HEAD LIGHT ASSEMBLY CASTING DATE SEPTEMBER 2007. PART NUMBER 25876413, WHICH APPEARS TO HAVE BEEN SUPERSEDED. APPEARS MANUFACTURED UNDER AUTOMOTIVE LIGHTING WITH NUMBER LH HAL 6143101907C2824. THE INSIDE CONNECTOR AREA OF THE BULB ITSELF ALSO APPEARS MELTED. THE BULB IS AVAILABLE FOR INSPECTION. THE HEADLAMP ASSEMBLY IS STILL IN USE ON THE VEHICLE AFTER RECEIVING A PIGTAIL SPLICE REPAIR AND NEW BULB. THE PASSENGER SIDE HEADLAMP IS NOW WORKING AND HAS RECEIVED NO REPAIRS. UPDATED IVOQ 11/29/11 *TR
THE DRIVERS SIDE HEADLAMP FAILED. I PURCHASED A NEW LAMP WITH A DIRECT REPLACEMENT, SAME WATTAGE AND TYPE. DURING REPLACEMENT, I NOTICED THAT THE CONNECTOR WAS DISCOLORED AND PLASTIC WAS STARTING TO MELT. I CLEANED THE CONNECTOR AND REPLACED THE LAMP. TWO WEEKS LATER THE SAME LAMP FAILED. THE CONNECTOR WAS MELTED FURTHER, RENDERING IT UNUSABLE. I HAD TO REPLACE THE CONNECTOR ASSEMBLY. THE WIRE IS VERY THIN AND I HAVE READ OTHER REPORTS THAT THE WIRES HAD MELTED. *TR
MY PASSENGER HEADLIGHT DOENS'T WORK REPLACE HEADLIGHT (NOT AN EASY TASK) STILL DIDN'T WORK. CALLED THE DEALER THEY SAID WOULD HAVE TO TAKE OFF THE BUMPER TO REPLACE THE LIGHT. I CAN'T UNDERSTAND WHY SHOULD NEED TO TAKE THE CAR TO DEALER FOR REPLACEMENT OF A LIGHT. HAVE READ ABOUT THE SME PROBLEMS PEOPLE SRE HAVING WITH THERE LIGHTS. THE HARNESS APPARENTLY BURNED OUT AND NOW IT WILL COST A SMALL FORTUNE TO GET FIXED SINCE I'M OUT OF WARRANTEE. PLEASE LOOK INTO IT IS VERY DANGEROUS TO HAVE THE LIGHT TO GO OUT WHILE DRIVING. THANK YOU. THINK THERE SHOULD BE A RECALL TO HAVE THE HARNESS REPLACED. THANKS *TT
THE HEADLIGHTS WENT OUT WHILE I WAS DRIVING HOME IN THE EARLY EVENING, REDUCING MY VISABILITY AND THE ABILITY FOR OTHERS TO SEE MY VEHICLE. FORTUNATELY, IT WASN'T NIGHT YET AND I WAS STILL ABLE TO NAVIGATE HOME, HOWEVER HAD IT BEEN JUST AN HOUR LATER IT WOULD HAVE BEEN COMPLETELY DARK AND SIGINIFICANTLY MORE UNSAFE FOR THIS INCIDENT TO HAVE OCCURRED. THE WIRING HARNESS IS A KNOWN DEFECT BY GM AND STEPS SHOULD BE TAKEN TO REMEDY IT. THIS CAN CREATE UNSAFE ROAD CONDITIONS FOR SATURN OUTLOOK DRIVERS. *TT
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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