THE STEERING COLUMN SQUEAKS WHEN YOU TURN THE STEERING WHEEL SLOWLY AND BACKING UP AND TURNING INTO POSITION SLOWLY. *TR
2008 Saturn Outlook complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →
IN APRIL 2014, MY PASSENGER AIRBAG LIGHT INDICATOR BEGIN TO READ: "OFF" WHILE THE PASSENGER WAS IN THE SEAT. SOMETIMES IT SAYS "ON" AT FIRST, THEN SWITCHES TO "OFF". VERY FEW TIMES HAS IT WORKED PROPERLY SINCE APRIL. (NOW AUGUST 1ST). TOOK IT TO THE DEALER FOR THE SIDE AIRBAG RECALL AND WAS HOPING IT WAS RELATED TO THE PASSENGER SEAT.. THE SERVICE ADVISOR INDICATED IT WAS A TOTALLY SEPARATE ISSUE. COST TO JUST CHECK IT COST ME $105. 3 HOURS LATER, THE ADVISOR INFORMED ME IT WOULD COST OVER $500 OR MORE TO REPLACE. I DECLINED. SEEMS LIKE GM WOULD INCLUDE THIS AS A RECALL, ESPECIALLY TO THOSE WITH VEHICLES INDICATING "OFF". KNOWING YOU DON'T HAVE A PRIMARY AIRBAG THAT DOESN'T DEPLOY, I WOULD THINK THIS WOULD BE AN EXTREMELY HIGH RISK ISSUE AND WOULD BE ON THE TOP OF GM'S LIST OF RECALLS? *TR
POWER STEERING GOES OUT AT SLOW SPEEDS AND HARD TURNS (PULLING INTO PARKING SPACES, THREE POINT TURNS, U-TURNS). WHILE IT MIGHT BE AN ISSUE WITH A SUB-SYSTEM, SIMILAR ISSUES IN OTHER GM CARS HAVE RESULTED IN A RECALL. HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/NEWS.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML I'VE BEEN TO SEVERAL DEALERSHIPS, GARAGES TRYING TO DIAGNOSE THE PROBLEM. GM HAS FINALLY REPEATED THE ISSUE BUT IS ASKING MY EXTENDED WARRANTY TO COVER IT. WANT TO DOCUMENT THE CASE SO IT CAN BE DETERMINED IF IT IS INDEED SIMILAR TO THE RECALL ABOVE. THANK YOU *JS
SERVICE AIRBAG NOTICE IS CONSTANTLY ON (DASHBOARD MESSAGE) AND THE PASSENGER AIRBAG OFF LIGHT IS ALSO CONSTANTLY ON. SO IN THE EVENT OF A CRASH PASSENGER AIRBAG WILL NOT DEPLOY. DEALER INITIALLY ORDERED A DIFFERENT PART AND MISDIAGNOSED THE PROBLEM REQUIRING 3 DIFFERENT VISITS TO THE DEALERSHIP. SERVICE CENTER NOW SAYING THAT THE PROBLEM IS THE PASSENGER PRESENCE SENSOR AND QUOTING PRICE TO FIX OVER $800. *JS
GOOD MORNING. I WOULD LIKE TO FILE A COMPLAINT AGAINST THE GM DEALERS IN LEXINGTON, KENTUCKY. I RECEIVED MY LETTER STATING THAT THE GM DEALERS' SERVICE DEPARTMENTS IN MY AREA HAS RECEIVED THE PARTS FOR MY RECALL. I CONTACTED ROD HATFIELD CHEVROLET ON NEW CIRCLE RD BY EMAIL TO SET UP AN APPOINTMENT OVER A MONTH AGO (6/27/14). I SET UP A SATURDAY APPOINTMENT AND THEN WAS CONTACTED BY THE EMAIL REPRESENTATIVE [XXX]. HE CONTACTED ME BY EMAIL STATING THEY DID NOT HAVE THE PARTS FOR MY RECALL AND I WOULD BE CONTACTED WHEN THE PARTS ARRIVE. I STILL HAVE NOT HEARD FROM THE DEALERSHIP AND MY "SERVICE AIR BAG" LIGHT HAS BEEN ON FOR THREE WEEKS. I ALSO SENT EMAIL TO GLENN NISSAN/AUTOMALL ON RICHMOND ROAD) WHERE I PURCHASED MY VEHICLE) ABOUT THE RECALL PARTS OVER TWO WEEKS AGO. AS OF TODAY I STILL HAVE NOT RECEIVED AN EMAIL, PHONE CALL, NOTHING IN REFERENCE TO THE RECALL PARTS OR MY EMAIL FROM THEIR ONLINE WEBSITE. WHAT WILL HAPPEN IF MY AIR BAGS DEPLOY WHILE I AM DRIVING AND MY PASSENGER IN THE FRONT SEATS OR IN CASE OF AN ACCIDENT? THE RECALL STATES IF THIS LIGHT SHOULD ACTIVATE, THEN I NEED TO TAKE MY VEHICLE TO A GM DEALER RIGHT AWAY. WHAT SHOULD I DO SINCE NEITHER OF THE TWO DEALERSHIPS HAVE CONTACTED ME? PLEASE SEND ME SUGGESTIONS OF OTHER GM SERVICE DEPARTMENTS THAT SHOULD HAVE THE RECALL PARTS SO THAT I MAY TAKE MY VEHICLE TO THEM ASAP. I ALSO WILL NEED A VEHICLE TO DRIVE DURING THE SERVICE OF MY SATURN OUTLOOK. THANK YOU AND ENJOY YOUR DAY. INFORMATION REDACTED PURSUANT TO THE F
WE WERE NOTIFIED OF THE AIR BAG RECALL SEVERAL MONTHS AGO AND TOOK IT TO THE DEALERSHIP FOR THAT SPECIFIC RECALL SERVICE, HOPING THAT THE REPAIRS WOULD ADDRESS A LONG-STANDING, BUT INTERMITTENT PROBLEM WITH THE FRONT PASSENGER AIR BAG ERROR MESSAGE THAT COINCIDES WITH SOMEONE SITTING IN THE FRONT PASSENGER SEAT. AFTER THE DEALERSHIP PERFORMED THE AIR BAG RECALL WORK, THE FRONT PASSENGER AIR BAG CONTINUES TO INTERMITTENTLY DISPLAY AN ERROR MESSAGE WHEN MY WIFE OR ADULT SON SIT IN THE FRONT PASSENGER SEAT. WE INFORMED THE DEALERSHIP AND RESCHEDULED A SERVICE VISIT. WE WERE INFORMED TODAY THAT THE ERROR IS LIKELY ATTRIBUTED TO A BAD "PRESENCE SENSOR" IN THE SEAT, WHICH IS NOT COVERED BY THE RECALL. THE ESTIMATED COST FOR REPAIR WAS $766.00. THE VEHICLE IS IN OTHERWISE EXCELLENT CONDITIONS WITH NO COLLISIONS, FLOODING OR RAIN INTRUSION. THERE HAS BEEN NO EVENT THAT SHOULD HAVE COMPROMISED THIS CRITICAL SAFETY SYSTEM. MALFUNCTIONING SENSOR = INACTIVE AIR BAG. *TR
THE PROBLEM STARTS WITH HEAVY RAIN LEAKING THROUGH THE SUN ROOF. ACCORDING TO THE ED MORSE DEALERSHIP REPRESENTATIVE, THE SUNROOF IS PROJECTED TO PASS SOME WATER (VERY FEW) THAT WILL DRAIN THROUGH THE DRAIN TUBES LOCATED AT THE FRONT AND REAR COLUMNS (SIDES OF THE WINDSHIELD). HOWEVER, THE TUBES MAY GET CLOGGED AN THE WATER STARTS LEAKING INSIDE THE CAR THROUGH THE COLUMNS WERE AIRBAG ARE LOCATED. NEVERTHELESS, THESE TUBES ARE NOT LONG ENOUGH TO DRIVE THE WATER UNTIL THE BOTTOM OF THE CAR SO THE WATER WILL LEAK INTO THE INNER FUSE BLOCK, WILL DAMP THE CARPETS ON THE PASSENGER AND DRIVER SIDES AND MAKE MUCH MORE DAMAGE THAN YOU CAN BELIEVE. AS THE INSULATOR BETWEEN THE CARPET AND THE FLOOR IS LIKE A SPONGE, IT WILL ABSORB THE WATER AND SOAKS ALL THE CONNECTORS THAT RUN BELOW THE INSULATOR (CABLES THAT RUN FROM THE BATTERY, TO THE SEATS MOTORS AND HEATER, ETC, ETC). NOT TO MENTION THAT IT MAY DAMAGE THE AIRBAG TRIGGERS MECHANISMS LOCATED ON THE COLUMNS BESIDES THE WINDSHIELD?.BASED ON THE NUMBER OF COMPLAINS ABOUT THIS ISSUE AT THE INTERNET, WHY NOBODY HAS DONE ANYTHING YET? WHAT IF THE FRONT SIDES AIRBAG DOES NOT DEPLOY AS EXPECTED DUE TO THIS RAIN INSIDE THE CAR????? NHTSA SHOULD SERIOUSLY INQUIRE GM FOR THAT AS IT MAY PUT MANY LIVES AT RISK. AND NOT ONLY TO SATURN OUTLOOK OWNERS. THE SAME IS HAPPENING TO GMC ACADIAS AND BUICK ENCLAVES....THERE ARE MANY FORUMS WITH SUCH COMPLAIN AT THE INTERNET AND IN ONE OF THEM A REPRESENTATIVE FROM GM ASK US TO CONTACT HER BUT I SENT HER 2
I JUST LEFT MY 2008 OUTLOOK XR AT THE DEALER. ACCORDING TO THEM THE PROBLEM ARE THE TUBES THAT DRAIN THE WATER FROM THE SUNROOF. THESE TUBES RUN INSIDE THE FRONT AND REAR COLUMNS (ON THE SIDES THE WINDSHIELD IN THE FRONT AND THE SIDE COLUMNS ON THE BACK OF THE CAR). THESE TUBES ARE NOT LONG ENOUGH TO DRIVE THE WATER UNTIL THE BOTTOM OF THE CAR SO THE WATER WILL LEAK INTO THE INNER FUSE BLOCK, WILL DAMP THE CARPETS ON THE PASSENGER AND DRIVER SIDES AND MAKE MUCH MORE DAMAGE THAN YOU CAN BELIEVE. AS THE INSULATOR BETWEEN THE CARPET AND THE FLOOR IS LIKE A SPONGE, IT WILL ABSORB THE WATER AND SOAKS ALL THE CONNECTORS THAT RUN BELOW THE INSULATOR (CABLES THAT RUN FROM THE BATTERY, TO THE SEATS MOTORS AND HEATER, ETC, ETC). NOT TO MENTION THAT IT MAY DAMAGE THE AIRBAG TRIGGERS MECHANISMS LOCATED ON THE COLUMNS BESIDES THE WINDSHIELD?.BASED ON THE NUMBER OF COMPLAINS ABOUT THIS ISSUE AT THE INTERNET, WHY NOBODY HAS DONE ANYTHING YET? WHAT IF THE FRONT SIDES AIRBAG DOES NOT DEPLOY AS EXPECTED DUE TO THIS RAIN INSIDE THE CAR????? NHTSA SHOULD SERIOUSLY INQUIRE GM FOR THAT AS IT MAY PUT MANY LIVES AT RISK. AND NOT ONLY TO SATURN OUTLOOK OWNERS. THE SAME IS HAPPENING TO GMC ACADIAS AND BUICK ENCLAVES.... *TR
FOUND A 4 INCH PIECE OF THE COIL SPRING IN THE DRIVEWAY AND WHEN I INSPECTED THE VEHICLE DETERMINED THAT THE PIECE WAS FROM THE TOP OF THE COIL SPRING ON THE DRIVER'S SIDE IN THE REAR. I RESEARCHED THE ISSUE ONLINE AND FOUND THAT THIS WAS A SOMEWHAT COMMON PROBLEM WITH THE GM LAMBDA TYPE VEHICLE AS THERE WERE MANY REPORTS OF COIL SPRING FAILURE AT VARIOUS MILEAGES ON THE OUTLOOK AND THE OTHER LAMBDA MODELS. ALSO SAW A FEW PICTURES POSTED THAT LOOKED EXACTLY LIKE THE PIECE THAT BROKE OFF OF OUR OUTLOOK. BELIEVE WE ARE LUCKY THAT THE COIL SPRING FAILED WHERE IT DID BECAUSE IF THE FAILURE WAS AT A LOWER POINT PN THE SPRING WHILE WE WERE DRIVING THERE COULD HAVE BEEN A LOSS OF CONTROL RESULTING IN AN ACCIDENT AND SERIOUS INJURY. I HAVE RESEARCHED AND FOUND NO RECALL TO ADDRESS THIS PATENTLY DEFECTIVE PART. THIS MATTER SHOULD BE INVESTIGATED AND GM SHOULD BE FORCED TO REPLACE THE REAR COIL SPRINGS WITH SPRINGS MANUFACTURED OF MATERIALS THAT ARE NOT PRONE TO BREAKING. *TR
I FILED A COMPLAINT UNDER NUMBER 106110651 ON THE 15TH OF JULY, 2014. IN THIS COMPLAINT, I INADVERTENTLY SAID THE DRIVER SIDE SEAT BELT LIGHT WENT ON. WHAT I INTENDED TO SAY WAS THAT THE AIR BAG LIGHT HAS GONE ON. PLEASE REFER TO THE AFOREMENTIONED COMPLAINT FOR ONGOING INFORMATION. THANK YOU FOR GETTING BACK TO ME IN A TIMELY BASIS. *TR
I AM NOT INVOLVED IN AN ACCIDENT. HOWEVER, MY SEAT BELT (DRIVER SIDE) LIGHT HAS GONE ON AND THE DIC STATES TO CHECK THE AIR BAGS. I FIND THE NHTSA HAS A RECALL ON THIS PROBLEM, YET SATURN, AND THE DEALERSHIP SHOWS NO RECALL. THE NUMBER SHOWN IS 14V118000 WHICH SHOWS THIS VEHICLE. I DO NOT WISH TO CONTINUE TO DRIVE THIS VEHICLE, YET CAN'T AFFORD AN ESTIMATED $600 TAB TO HAVE IT FIXED. WHERE DO I GO FROM HERE TO FIND AUTHORIZATION TO HAVE THIS RECALL (YET NOT SHOWN) FIXED? *TR
I WAS DRIVING HOME DOING 35MPH, WHEN MY CAR WOULD NOT SHIFT INTO GEAR AND THE ENGINE LIGHT CAME ON. I WAS ABLE TO GET IT HOME DOING 5MPH. MY HUSBAND CAME OUT TO TAKE IT FOR A DRIVE AND WILL NOT GO INTO REVERSE. WE HAD IT PUT ON THE COMPUTER AND A COUPLE OF DIFFERENT CODES SHOWED ONE OF THEM BEING P0776. I HAVE BEEN LOOKING ON LINE AND FOUND MANY OTHER COMPLAINTS WITH THIS SAME PROBLEM. I ALSO CAME ACROSS THIS: SATURN OUTLOOK TRANSMISSION FAULT AND/OR CHECK ENGINE LIGHT WITH CODE P0716, P0776, P0717, P0777, P2714, P2715, AND/OR P02723 SATURN OUTLOOK PROBLEM MODEL YEARS AFFECTED: 2007, 2008, 2009 DRIVE TRAINS AFFECTED: 2WD, 4WD AVERAGE MILEAGE: 71,429 MI (39,000 MI - 118,879 MI) VERIFIED VEHICLES WITH A 6 SPEED AUTOMATIC TRANSMISSION MAY DEVELOP ONE OR MORE OF THE FOLLOWING FAULTS RELATED TO A BROKEN 35R CLUTCH WAVE PLATE INSIDE THE TRANSMISSION: ILLUMINATION OF THE CHECK ENGINE LIGHT WITH CODE P0716, P0776, P0717, P0777, P2714, P2715, AND/OR P02723, LOSS OF REVERSE GEAR, SLIPPING OR HARSH 3RD OR 5TH GEAR SHIFT. REMOVAL AND DIS-ASSEMBLY OF THE TRANSMISSION WILL BE REQUIRED TO REPLACE THE BROKEN 35R WAVE PLATE. IT IS ALSO EXTREMELY IMPORTANT THAT ALL DEBRIS FROM THE FAILED PART BE CLEANED FROM THE TRANSMISSION WHILE IT IS DISASSEMBLED IN ORDER TO TRY AND PREVENT FUTURE PROBLEMS. *TR
WE WERE ON VACATION IN THE SMOKEY MOUNTAINS HEADED UP THE WINDING ROADS TO OUR CABIN WHEN I WAS UNABLE TO TURN THE WHEEL. IT WAS EXTREMELY SCARY AS IF WE GOT 3 FOOT OFF THE ROAD WE WOULD HAVE FELL OFF THE SIDE OF THE MOUNTAIN (AS THERE WERE NO GUARD RAILS). WE TRIED TO REVERSE, BUT THE STEERING WHEEL WOULD BARELY MOVE. MY HUSBAND REACHED OVER AND WE BOTH TRIED WITH ALL OUR MIGHT TO TURN TO MAKE IT BACK TO THE CABIN WE WERE STAYING AT. AFTER DOING SOME RESEARCH ONLINE, IT SEEMED THIS HAD HAPPENED TO SEVERAL OTHER PEOPLE WITH THE SAME VEHICLE. I CALLED GM CUSTOMER SERVICE THE NEXT MORNING AS WE WERE NOT SURE WE WOULD BE ABLE TO MAKE IT DOWN THE CURVY ROADS TO THE BOTTOM OF THE MOUNTAIN. NO DEALERSHIPS IN THE AREA WERE OPEN WITH IT BEING A HOLIDAY (JULY 4TH) WEEKEND. THEY CONNECTED ME WITH A DEALERSHIP IN ILLINOIS WHO GAVE SOME ADVICE. WE WERE TOLD THAT IT WOULD BE BEST TO HAVE IT LOOKED AT BUT THAT MOST VEHICLES WITH THIS ISSUE TURN EASIER WITH THE ACCELERATOR BEING PUSHED. WE DIDN'T HAVE 3 EXTRA DAYS TO SPEND WAITING FOR A GM DEALER TO TAKE A LOOK, SO WE THOUGHT WE WOULD TRY. WE STARTED OUT OK, BUT AS WE GOT FARTHER DOWN (15 MINUTE DRIVE FROM OUR CABIN TO THE BOTTOM) IT GOT VERY HARD AGAIN. WE WOULD SLOW DOWN WAY BEFORE THE CURVE SO THAT WE COULD ACCELERATE THROUGH THE CURVE AND HAVE THE ABILITY TO TURN THE STEERING WHEEL. WE SAFELY MADE IT OUT OF TOWN. GM CUSTOMER SERVICE LED US TO BELIEVE THEY WOULD COVER MOST OF THE $1400 IN REPAIRS AS THE PARTS MAY HAVE BEEN MADE IN THE SA
THE CAR WAS MOVING AT APPROXIMATELY 55MPH ON RT168 CHESAPEAKE EXPRESSWAY AND WOULD NOT ACCELERATE WHICH ALMOST RESULTED IN A REAR-END COLLISION. OVER THE NEXT FEW DAYS WE EXPERIENCED HARD SHIFTS GOING INTO 3RD GEAR AND 5TH GEAR. ON 6/25/2014, THE CAR WOULD NOT SHIFT INTO REVERSE, SO WE TOOK THE CAR TO THE PRIORITY CHEVY. WE WERE TOLD THE TRANSMISSION WAS DESTROYED, AND A NEW ONE WOULD NEED TO BE INSTALLED. I RESEARCHED THE ISSUE, AND FOUND MANY OTHER DRIVERS REPORTING THE SAME ISSUE. I ALSO CONTACTED A NATIONAL TRANSMISSION CHAIN, AND THEY ALSO REPORTED SEEING AN INCREASED NUMBER OF TRANSMISSION ISSUES WITH SATURN OUTLOOKS, SOME OF WHICH ALMOST RESULTED IN CRASHES DUE TO THE HARD SHIFTING. *TR
TRANSMISSION VALVE BODY FAILED. CAR WAS UNABLE TO SHIFT OUT OF FIRST GEAR. *TR
THERE HAS NOT BEEN AN INCIDENT AS OF THIS WRITING. WE TOOK OUR 2008 SATURN OUTLOOK IN FOR AN INSPECTION DUE TO THE PASSENGER AIR BAG INDICATOR WAS SHOWN AS OFF. I WAS TOLD THAT IF A PERSON SITS IN THE PASSENGER SEAT AND AN ACCIDENT WERE TO OCCUR, THE AIR BAG WILL NOT DEPLOY! I WAS TOLD THAT THE PROBLEM WAS THE PASSENGER PRESENCE SENSOR AND THAT IT WOULD COST APPROXIMATELY $1,200 TO FIX. OBVIOUSLY THIS IS A SIGNIFICANT AND POTENTIALLY DANGEROUS ISSUE AND JUDGING FROM THE NUMBER OF COMPLAINTS ON THIS SITE, AND ON THE WEB IN GENERAL, THAT THIS IS NOT COVERED BY ANY RECALL AT THIS TIME SEEMS UNBELIEVABLE AND UNFORTUNATE. THANK YOU FOR YOUR TIME AND CONSIDERATION IN THIS MATTER. *TR UPDATED 3/3/2015 *JS
I BOUGHT MY 2008 SATURN OUTLOOK ROUGHLY 3 YEARS AGO. AFTER HAVING IT ONLY A FEW MONTHS I BEGAN TO HAVE STEERING ISSUES. THE STEERING ALL BUT LOCKS UP WHEN I SLOW DOWN TO SPEEDS BELOW 25-30 MPH. THIS IS A HUGE SAFETY PROBLEM!! I HAVE 4 CHILDREN AND HAVE HAD MULTIPLE CLOSE CALLS WITH THIS ISSUE. I HAVE BEEN DEALING WITH THIS PROBLEM FOR 2+ YEARS! I MIGHT HAVE HAD THE MONEY TO HAVE IF FIXED IF I HAD NOT HAD TO HAVE THE TRANSMISSION REPLACED!!!! I HAD THE TRANSMISSION REPLACED SUMMER OF 2012......YET ANOTHER ISSUE THAT I FIND A LOT OF PEOPLE COMPLAINING ABOUT! GM HAS HAD SO MANY RECALLS!! WHERE ARE THE RECALLS FOR THESE PROBLEMS? *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS). THE FAILURE MILEAGE WAS 95,500.
SUNROOF LEAK: I CANNOT BELIEVE THAT GM HAS FAILED TO ISSUE A PROPER RECALL FOR THE ONGOING PROBLEM WITH LEAKY SUNROOFS! I CAN HEAR WATER "SWOOSHING AROUND" THE SUNROOF AFTER IT RAINS. IT HAS COMPLETELY DRENCHED MY WIFE (WHILE IN THE PASSENGER SEAT) AND IT LEAKS THROUGH THE AIRBAGS. I LITERALLY HAVE PUDDLES (ON THE DRIVER 'S SIDE) FLOOR IN MY VEHICLE AFTER IT RAINS! THE WATER LEAKING OUT WHILE DRIVING IS A SAFETY ISSUE AND POSSIBLE MOLD SPORES DEVELOPING IS A HEALTH ISSUE! PLEASE RECALL! *TR
I WENT THROUGH A PUDDLE OF WATER THAT WAS ON THE ROAD. ABOUT 2-3 MINUTES AFTER GOING THROUGH THE PUDDLE MY POWER STEERING WENT OUT. THE ENGINE BEGAN TO LOOSE POWER AS THE BATTERY LIGHT WENT OUT ALSO. *TR I WAITED ABOUT 2 MINUTES AND THE STEERING WAS RESTORED. I DID RESEARCH AND FOUND OUT THAT OTHER 2008 SATURN OUTLOOK OWNERS HAD THIS PROBLEM AND THERE WAS A REPAIR BULLETIN NUMBER 07-03-32-010. WHICH STATED THAT WATER WOULD GET IN THIS ENGINE CAUSING THE ABOVE MENTIONED CONDITION AND THAT GM RECOGNIZED THIS FLAW AND ADDED AN MUDGUARD IN SUBSEQUENT YEAR MODELS. I CALLED GM AND THEY HAD NO INFORMATION ON THIS SERVICE BULLETIN AND SUGGESTED I GO TO A DEALER FOR SERVICE. *TR
TRANSMISSION WOULD NOT UPSHIFT FROM 2ND GEAR. ENGINE WAS WARM AND HAD BEEN DRIVING FOR 6 MILES. I WAS ACCELERATING TO REACH HIGHWAY SPEEDS IN THE LEFT LANE IN HEAVY TRAFFIC. AS IT TRIED TO GO FROM SECOND TO THIRD GEAR, THE CHECK ENGINE LIGHT CAME ON AND IT WOULD NOT SHIFT. I LIMPED THE CAR OFF THE HIGHWAY (MUCH SLOWER THAN THE TRAFFIC HONKING AND TRYING TO AVOID HITTING ME) AND COULD ONLY GET THE GEARS TO REENGAGE AFTER COMPLETELY POWERING DOWN THE CAR AND CUTTING ALL AUXILIARY POWER. THEN AFTER RESTART, THE GEARS WORKED PROPERLY AGAIN. AFTER TRANSMISSION TEARDOWN, WE HAVE IDENTIFIED THAT THE WAVE PLATE HAS BROKEN LOSE AND ADDITIONALLY DAMAGED THE TRANSMISSION CONTROL MODULE, AND CLUTCH ASSEMBLY. *TR
AFTER THE VEHICLE SAT IN RAIN (SUN ROOF CLOSED OF COURSE), WATER WAS NOTICED RUNNING DOWN THE A PILLAR AND OUT THE SUNVISOR BRACKETS AND POOLING ON THE FLOOR. UPON INSPECTION, IT WAS NOTICED THAT WATER IS BUILDING UP IN THE SUNROOF BRACKET/FRAME AND OVERFLOWING INTO THE VEHICLE. IT'S LIKELY THE SUNROOF DRAIN CHANNELS ARE CLOGGED. *TR
SERVICE AIRBAG MESSAGE BEGAN APPEARING AND THE PASSENGER AIRBAG OFF LIGHT CAME ON. DEALERSHIP RESET IT BUT EVENTUALLY THE MESSAGE RETURNED AND THE LIGHT CAME BACK ON. DEALERSHIP DID FURTHER DIAGNOSIS AND DETERMINED THAT THE PASSENGER PRESENCE SYSTEM NEEDS TO BE REPLACED. APPARENTLY THIS IS A KNOWN SAFETY DEFECT BASED ON THE NUMEROUS OTHER INCIDENTS OF FAILURE NOTED ON THIS MESSAGE BOARD. *TR
IN THE PAST FEW MONTHS I HAVE NOTICED THAT THE PASSENGER SIDE AIR BAG ON MY 2008 SATURN OUTLOOK SAYS OFF EVEN WHEN A FULL SIZED ADULT IS SITTING IN THE SEAT. SOMETIMES IF YOU MOVE AROUND IN THE SEAT OR GET OUT AND THEN GET BACK IN IT WILL COME ON BUT THERE ARE NOT GUARANTEES. I TOOK IT TO MY DEALER AND THEY INFORMED ME THAT IT IS A SENSOR IN THE SEAT AND THAT I WILL HAVE TO PAY $900 TO REPLACE THE SENSOR SO THAT MY PASSENGER SIDE AIR BAG WILL ACTUALLY FUNCTION. AFTER SEARCHING THE WEB I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM AND THAT IT NEEDS TO BE A 'SAFETY RECALL". IT IS OBVIOUS THAT IT IS A WIDE SPREAD PROBLEM WITH A RIDICULOUS PRICE TAG FOR FIXING. AN UNAFFORDABLE PRICE FOR ANY AVERAGE PERSON! IF THE COMPANY CARES ABOUT SAFETY THEY WILL PUT OUT A RECALL AND FIX THIS PROBLEM. IN ADDITION I NOTICED ON SEVERAL SITES THAT EVEN AFTER THE SENSOR WAS REPLACED THAT THE SAME PROBLEM OCCURRED. IN MY OPINION THEY NEED TO COME UP WITH A WHOLE NEW SYSTEM FOR THE PASSENGER SIDE AIRBAGS. WE SHOULD BE ABLE TO FEEL SAFE IN OUR OWN VEHICLES. *TR
MY 2008 SATURN OUTLOOK STARTED TO LOSE STEERING AT LOW RATES OR SPEED BETWEEN 5MPH TO 15 MPH. IT BECOMES ALMOST IMPOSSIBLE TO STEER THE VEHICLE WHEN DRIVING AT LOW SPEEDS. THE STEERING WILL LOCK UP AND I TOOK IT TO THE DEALER AND TOLD ME IT WAS THE STEERING GEAR AND STEERING PUMP; BOTH NEED REPLACED. I KNOW THIS IS A KNOWN SAFETY ISSUE AND NEED TO HAVE IT REPLACED AS I HAVE A 5 MONTH CHILD AND AM UNABLE TO AFFORD THE $2000 COST THAT GM QUOTED ME. I HAVE RESEARCHED THIS AND IT SEEMS LIKE THIS IS A COMMON ISSUE. I AM AFRAID TO DRIVE THIS VEHICLE DUE TO THE STEERING ISSUE. *TR
2008 SATURN OUTLOOK XR. HAS BEEN IN THE SHOP SEVEN TIMES OVER THREE YEARS FOR WATER LEAK. HAVE HAD SUNROOF SERVICED MULTIPLE TIMES, LEAKING BODY SEAM ALONG FIREWALL SUPPOSEDLY REPAIRED, ELECTRICAL SHORT CIRCUIT REPAIRED DUE TO WATER, FRONT CARPETS REPLACED. THE CARPETS ARE STILL WET AND THE VEHICLE IS STILL LEAKING. *TR
WHILE DRIVING TRUCK STARTED SLIPPING REALLY BAD. DROVE TO A O'REILLY AND CHECK THE TRANSMISSION FLUID IT WAS GOOD. THOUGHT MAYBE IT WAS JUST A FLUKE, STARTED THE TRUCK BACK UP AND IT WOULDN'T GO IN REVERSE. TRANSMISSION DONE! *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED UPON STARTING THE IGNITION, THE KEY REMAINED LODGED IN THE IGNITION SWITCH. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE. PM
I HAVE AN ISSUE WITH MY 2008 SATURN OUTLOOK. ALL OF THE SUDDEN ONE DAY I WENT TO LEAVE MY DRIVEWAY, PUT THE CAR IN REVERSE AND IT WOULD NOT GO INTO GEAR. IT ALSO BARLEY GOES FORWARD. I HAD PREVIOUSLY HAD PROBLEMS WITH SLOWER THAN NORMAL ACCELERATION AND ROUGH GEAR CHANGE. AFTER DOING EXTENSIVE RESEARCH ON WHAT THE PROBLEM COULD BE I HAVE FOUND NUMEROUS COMPLAINTS OF THE SIMILAR KIND ALL OVER THE INTERNET. IT SEEMS THERE IS A $25 PART CALLED A WAVE PLATE THAT IS DEFECTIVE IN THESE CARS WHICH CAUSES THE TRANSMISSION TO CEASE RESULTING IN THOUSANDS OF DOLLARS OF REPAIRS. AFTER FINDING THIS OUT I CALLED GM CUSTOMER SERVICE AND WAS BOUNCED AROUND QUITE A BIT. THEY ARE AWARE OF THE PROBLEM AND DISCUSSED HELPING FINANCIALLY TO FIX THE ISSUE. THEY ASKED US TO HAVE IT TOWED TO A GM DEALERSHIP SO WE DID JUST THAT. AFTER DOING THAT THEY RENIGGED THEIR OFFER TO HELP US SO THE CAR JUST SAT THERE FOR QUITE A WHILE. I BOUGHT THIS CAR USED IN 2011 WITH 98,000 AND OWNED IT 2 YEARS THEN HAD THIS PROBLEM, NOW AT 126,000. AFTER I BOUGHT IT AND HAD THIS HAPPEN I HAVE FOUND OUT THERE HAVE ALREADY BEEN TRANSMISSION ISSUES WITH THIS CAR. I LOVE THE CAR BUT IT IS A COMPLETE HEADACHE. I AM A SINGLE MOTHER OF THREE KIDS AND DO NOT HAVE $3500 TO SHELL OUT TO GET THIS PROBLEM FIXED AND BELIEVE THAT IT IS SUCH A HUGE ISSUE THAT SOMETHING SHOULD BE DONE AND THESE CARS NEED TO BE RECALLED. MEANWHILE I MAKE A CAR PAYMENT EVERY MONTH FOR A BROKEN DOWN CAR IN MY DRIVEWAY. MY CAR HAS BEEN SITTING FOR ALMOST A Y
MY OUTLOOK WAS INVOLVED IN A FRONT END ACCIDENT. THE AIRBAGS SHOULD HAVE DEPLOYED BUT DIDN'T. THERE WAS LOTS OF SMOKE, SMELL AND POWDER AS IF THEY HAD GONE OFF BUT NEVER DID. THIS WAS AFTER THE SUPPOSED AIRBAG RECALL HAD BEEN FIXED. I'VE HAD NOTHING BUT TROUBLE WITH THIS VEHICLE IN THE 3 SHORT MONTHS I HAVE OWNED IT!! *TR
RECENTLY HAVING PROBLEMS WITH THE DRIVERS SIDE LOW BEAM HEADLIGHT. WHEN I TOOK IT IN TO THE DEALER TO BE LOOKED AT I WAS INFORMED THAT THE WIRING HARNESS HAD MELTED. TO REPLACE IT WILL COST AN UPWARD OF $400. ALSO HAVING PROBLEMS WITH THE VEHICLES STEERING CONSTANTLY SQUEALING, NOT SURE WHAT IS GOING ON. AND WHEN GOING AROUND TURNS THE STABILITY CONTROL MAKES A LOUD ABRUPT NOISE ALMOST STOPPING THE VEHICLE. I JUST CAN'T BELIEVE ALL THE PROBLEMS I'VE BEEN HAVING WITH THIS VEHICLE IN SUCH THE SHORT AMOUNT OF TIME I'VE OWNED IT. I AM A PREGNANT MOTHER WITH 2 CHILDREN ALREADY AND I DO NOT TRUST THE SAFETY OF THIS VEHICLE!! *TR
THIS CAR SUCKS, BOUGHT THE CAR LAST MAY 2013 AND WITHIN 2 MONTHS AND TO TAKE IT TO COTTMAN TRANS IN NJ , I STILL HAD A WARRANTY FROM GUARDIAN , THEY CAME OUT TO LOOK AT IT , THE WAVE PLATE IS BAD , BUT WE AREN'T GOING TO BE RESPONSIBLE FOR IT BECAUSE THEY SHOULD OF FIXED IT , TOOK IT BACK TO FAULKNER BUICK GMC AND AN HOUR OF FREE , GUESS WHAT THE WAVE PLATE AND TRANS NEEDS TO BE REPLACE , I LOOKED O THE WEB AND IT STATES THIS CAR SATURN OUTLOOK HAS TRANSMISSION PROBLEMS , WHEN ARE THE GOING TO RECALL THIS PROBLEM TOO . *TR
POWER STEERING FAILS WHENEVER THERE IS A DECREASE IN SPEED. ESPECIALLY DIFFICULT WHEN TRYING TO TURN INTO MERGING TRAFFIC. *TR
PLASTIC T CONNECTORS FOR WASHER FLUID NOZZLES HAVE BROKEN OFF LEAVING THEM TO SPRAY WASHER FLUID OVER THE ENTIRE ENGINE COMPARTMENT. WIPER ARMS HAVE INADEQUATE PRESSURE TO CREATE A CLEAN WIPING PATTERN WITH ANY BRAND OF WINDSHIELD WIPERS. THESE TWO PROBLEMS COMBINE TO CREATE A SERIOUS VISUAL IMPAIRMENT ESPECIALLY IN MISTING OR WET PAVEMENT SCENARIOS. *TR
THE VEHICLE SUDDENLY WOULD NOT ACCELERATE WHILE ATTEMPTING TO MERGE WITH TRAFFIC. THE VEHICLE REVVED UP AND WOULD MAX OUT AT ABOUT 25 MPH. I WAS ABLE TO TURN ON MY HAZARDS AND DRIVE INTO A PARKING LOT. I HAVE BEEN TOLD THE ISSUE IS WITH A FAULTY WAVE PLATE AND IT APPEARS TO BE A VERY COMMON ISSUE. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE AIR BAG WARNING SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE AIR BAG SENSORS WERE REPROGRAMMED AND THE SENSOR LIGHTS WERE DEACTIVATED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V118000(AIR BAGS). THE CONTACT BELIEVED THAT THE VEHICLE HAD EXPERIENCED THE SAME DEFECT AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 36,000. KMJ
SUNROOF DEFECT - HAVE OWNED VEHICLE SINCE OCT. 2010. NOV. 2013 WAS OUR FIRST SUNROOF LEAK, THINKING IT WAS A WINDSHIELD ISSUE. HAD THAT CHECKED OUT (AND, OF COURSE, CHARGED FOR A SEALING BY ABRA AUTO BODY), BUT A FEW WEEKS LATER, DEALERSHIP RAN THRU GARAGE CAR WASH AND HAD THE SAME PROBLEM OF LEAKING THRU SUNROOF, PASSENGER FRONT SIDE! THERE WAS DEFINITELY SOME WHOOSHING-WATER LIKE SOUNDS BEFORE THE FIRST FEW TIMES THE LEAK HAPPENED. THE DEALERSHIP CLAIMS TO HAVE CLEANED "DEBRIS" OUT OF THE TUBING MECHANISM. FIVE MONTHS LATER, THE LEAK IS BACK. NOT HAVING USED THE SUNROOF FOR MOST OF THAT TIME DUE TO WINTER, OF COURSE. FIRST REPAIR WHICH THE DEALERSHIP SAID THEY DID NOT REPAIR, BUT RATHER FIXED, WAS TO CLEAN OUT GUTTER/TUBING. NOW, MAY 2014 THE SAME ISSUE AND AGAIN, THEY CLEANED OUT TUBING AND PUT SOME SILICONE ON THE RUBBER GASKET AREA. WE REFUSED TO PAY FOR LABOR THIS TIME ($90) FOR THE SAME DEFECTIVE PROBLEM WHEN THE SUNROOF HADN'T BEEN USED. THE MANAGER RELUCTANTLY AGREED. IN ADDITION, THE MANAGER QUIZZED US WHETHER THE VEHICLE SAT INSIDE (99% INSIDE GARAGE) OR OUTSIDE. THIS SHOULD NOT MATTER. ALSO, SUGGESTED TOO NOT TO RUN IT THRU POWER CAR WASHES. WE DON'T MIND NOW HAVING TO CHECK TO KEEP "DEBRIS" OUT OF THE SUNROOF TRACK, BUT HAVE NEVER HAD THIS ISSUE WITH ANY OF OUR OTHER OLDER AND NEWER VEHICLES WITH SUNROOFS. WE HAVE ALREADY SUNK A LOT OF MONEY INTO THIS VEHICLE UNFORTUNATELY AND DON'T FEEL WE SHOULD HAVE TO YET AGAIN PAY FOR A DEFECTIVE DESIGN BY GM WHEN IT HAPPENS
I WAS DRIVING ON THE HIGHWAY GOING 80 MILES/HR (LEGAL IN UTAH) AND THE CHIME WENT OFF AND ENGINE POWER IS REDUCED AND SERVICE STABILITRAK TRACTION CONTROL OFF, SERVICE TRACTION CONTROL FLASHED ON MY DISPLAY AS WELL AS THE CHECK ENGINE LIGHT. I STARTED TO LOSE POWER AND CARS WERE SWERVING AROUND ME WITH THE SUDDEN LOSS OF SPEED AND I WAS LUCKY I WAS NOT HIT BY ANOTHER CAR. AS I HAVE RESEARCHED THIS PROBLEM THIS IS A MAJOR PROBLEM WITH ALL GM VEHICLES. SOMEONE IS GOING TO DIE AS A RESULT OF THIS PROBLEM. PEOPLE TAKE THEIR VEHICLES INTO DEALER MULTIPLE TIMES AND THEY REPLACE SOMETHING BUT THE PROBLEMS PERSIST. THIS SAME PROBLEM KEEPS HAPPENING REGARDLESS OF SPEED, CONDITIONS. *TR
I WAS DRIVING AND ALL THE SUDDEN MY POWER STEERING STOP WORKING. IT WILL GO ON AND OFF AND NOW AS OF 05/06/2014 IT DOES IT ALL THE TIME. *TR
EVERY SINCE I HAVE HAD A RECALL FIXED...MY LIGHTS FLICKER ON THE DASH AND I HAVE BEEN HAVING PROBLEMS WITH THE TRANSMISSION SEEMING TO STAY IN ONE GEAR. IT WAS TOLD TO ME THAT IT MAY BE A TIMING CHAIN ISSUE BUT IT IS NOT A RECALL. I HAVE READ NUMEROUS COMPLAINTS IN REGARDS TO THIS ISSUE FROM OTHER OUTLOOK OWNERS. *TR
FOR THE LAST 2 WEEKS A "SERVICE AIR BAG" MESSAGE APPEARS IN THE DIC AT START UP. ALSO THE AIR BAG WARNING LIGHT APPEARS IN THE DASH. THE MESSAGE APPEARS AND DISAPPEARS DURING TRAVEL. SOME DAYS THE MESSAGE DOES NOT APPEAR. I'VE SPOKEN TO THE DEALER AND THEY SAY THERE IS NO RECALL. I HAVE SEEN IN THE NEWS AS OF MARCH 17, 2014 THAT THERE IS A RECALL COMING FOR WHAT SEEMS TO BE THIS EXACT PROBLEM. I HAVE NOT RECEIVED ANY NOTIFICATION AS OF APRIL 30, 2014. THANK YOU. *JS
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE PASSENGER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED WHEN THE FRONT PASSENGER'S SEAT WAS OCCUPIED OR VACANT. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000 (AIR BAGS), HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
LAST WEEK WE HAD HEAVY RAIN AND RAIN BEGAN LEAKING INTO THE CAR NEAR THE FRONT PILLAR ON THE PASSENGER SIDE. THE NEXT DAY THE CAR WOULD NOT START AND IT APPEARED THE BATTERY WAS DEAD. WHEN I HAD IT TESTED IT SHOWED IT NEEDED REPLACEMENT. I PURCHASED THE BATTERY AND WENT TO HAVE IT INSTALLED. WHILE I WAS THERE I TURNED THE CAR OFF AND THE ENGINE WAS STILL RUNNING. THE TECHNICIAN ADVISED THAT THE FUSE BOX WAS CORODED AND CLEANED THE CONNECTIONS. THE CAR CONTINUED TO REMAIN ON THROUGHOUT THE DAY UNTIL IT SEEMED TO DRY OUT. IT RAINED AGAIN YESTERDAY AND THE SAME ISSUE OCCURRED WHERE THERE WAS WATER LEAKING FROM THE DRIVER SIDE PILLAR NEAR THE AIR BAG. I NOTICED THE CAR STAYING ON ONE TIME AND THEN THE NEXT MORNING THE CAR WOULD NOT START. I BEGAN RESEARCHING THE ISSUE AND FOUND SIMILAR COMPLAINTS FROM OTHER GM USERS. I AM CONCERNED NOT ONLY ABOUT THE ELECTRICAL SYSTEM, BUT POTENTIAL MOLD AND CONTACTED THE DEALER AS MANY NOTED THERE WAS A SERVICE BULLETIN. THEY WERE UNABLE TO ASSIST AS THERE HAS NOT BEEN AN OFFICIAL RECALL. I WOULD URGE THAT THIS BE PUSHED AS IT IS ANOTHER KNOWN ISSUE WITH GM CARS THAT GM REFUSES TO DO ANYTHING ABOUT: 2007 GM ACADIA CONSUMER COMPLAINTS ODI ID NUMBER SPECIFIC TO WATER LEAK: 10258230 (THIS IS MY COMPLAINT ID #) 10255735 10254149 10248331 10211267 10210839 10210533 2008 GM ACADIA CONSUMER COMPLAINTS ODI ID NUMBER SPECIFIC TO WATER LEAK: 10246694 10243591 10241649 10230134 10229896 10212682 *TT
THERE WAS NO INCIDENT YET. HOWEVER, AFTER I PURCHASED THE CAR I REALIZED THAT THE PASSENGER AIR BAG INDICATOR CONTINUED TO STAY ON THE OFF POSITION. I TOOK THE CAR INTO THE DEALERSHIP WHERE THEY CHECKED IT OUT AND CONFIRMED THAT YES IF SOMEONE SITS IN THE PASSENGER SEAT AND I HAVE AN ACCIDENT THE AIR BAG WILL NOT DEPLOY. THE DEALERSHIP TOLD ME THAT IT WAS THE PASSENGER PRESENCE SENSOR AND THAT IT WAS NOT COVERED ON MY WARRANTY. THEY TOLD ME IT WOULD COST OVER 1,1000 DOLLARS TO FIX, I CALLED GM AND THEY TOLD ME THE SAME THING. IT'S FUNNY THAT NO ONE WILL LOOK INTO THIS OBVIOUSLY DANGEROUS PROBLEM. I HAVE CHILDREN AND I CAN'T BE SURE THAT THEY ARE SAFE IN A VEHICLE I JUST PURCHASED. I AM SO UPSET CONSIDERING THAT NISSAN JUST HAD A RECALL FOR THE SAME ISSUE. I AM SURE THAT I AM NOT THE ONLY PERSON WHO HAS THIS ISSUE GOING ON WITH THEIR CAR. PLEASE CONTACT ME IF YOU HAVE ANY SOLUTIONS, OR IF YOU HAVE ANY SUGGESTIONS AS TO WHAT I CAN DO TO INSURE MY FAMILY IS SAFE WHEN I AM IN MY CAR. THANK YOU VERY MUCH FOR YOUR CONSIDERATION. *TR
I PURCHASED A 2008 SATURN OUTLOOK XR. THE DEALERSHIP SWORE THEY COULD FIX THE SUNROOF LEAK. AFTER 10 WEEKS AND RELEASING IT BACK TO ME 4 DIFFERENT TIMES. THEY HAVE YET TO FIX THE ISSUE. MY CAR IS FLOODED EVERY TIME IT RAINS. *TR
FAMILY ON VACATION OUT OF STATE WITH TWO ADULTS AND 3 CHILDREN. AT STOPLIGHT IN HEAVY TRAFFIC. WENT TO ACCELERATE AND ENGINE WOULD RUN HIGH RPM'S BUT NO VEHICLE MOVEMENT. FINALLY GOT THE VEHICLE TO MOVE SLOWLY AND BARELY MADE IT TO A LOCAL GAS STATION. COULD HAVE CAUSED AN ACCIDENT DUE TO TRANSMISSION FAILURE IN HEAVY TRAFFIC. *TR
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BECAME UNCONTROLLABLE AND HYDRO-PLANED. THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE FIVE CHILDREN IN THE VEHICLE WHO SUSTAINED INJURIES FROM BRUISING, CONTUSIONS AND LACERATIONS THAT REQUIRED STITCHES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V118000(AIR BAGS) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ..UPDATED 04-29-14 *BF UPDATED 8/1/17*CN
I WAS DRIVING MY CHILDREN TO SCHOOL WHEN MY POWER STEERING JUST STOPPED AND I HAD TO TRY AND DRIVE WITHOUT IT. I WAS TOLD A MONTH BEFORE IT WAS THE STEERING AND PINION RACK, GOT THAT FIXED AND THERE WAS TWO CODES THAT POPPED UP. I WAS TOLD THAT ONE CANCELLED OUT THE OTHER WHICH DIDN'T MAKE SENSE. NOW THE TRANSMISSION NEEDS WORK AND THEY SAY THAT WAS THE PROBLEM TO BEGIN WITH. I HAVE SPENT SO MUCH MONEY TRYING TO FIX THIS PROBLEM ONLY TO FIND OUT THAT IT WAS THE TRANSMISSION ALONG. I AM VERY DISAPPOINTED IN GMC CAUSE WHEN I WENT TO THE DEALER THEY SUGGESTED THAT I CHANGE PART UNTIL THEY FIND THE PROBLEM. I AM PISSED CAUSE I STILL CAN'T ENJOY MY TRUCK ANYMORE. MY EXTENDED WARRANTY IS OVER AND THEY DEALER WANTS OVER 2000 GRAND TO FIX THE TRANSMISSION IF THAT'S WHAT IT REALLY THE PROBLEM. LOOKING ONLINE MANY PEOPLE HAVE HAD THIS ISSUE AND STILL NO RECALL ON THE TRANSMISSIONS FOR SATURN OUTLOOKS. SHAME ON YOU GMC. *TR
NEAR THE END OF MAY 2012, I WAS BACKING OUT OF MY DRIVEWAY WHICH SLOPES SLIGHTLY DOWNWARD, AND SUDDENLY WATER STARTED COMING OUT OF THE REAR OVERHEAD LIGHTS. WHEN THE CAR REACHED LEVEL GROUND THE WATER THEN CAME OUT OF THE PASSENGER-SIDE WINDSHIELD PILLAR AND THE SUNROOF AS WELL. I BROUGHT IT TO A GM DEALERSHIP AND THEY TOLD ME THE SUNROOF DRAIN TUBES WERE CLOGGED. IT COST ME $90.00 TO HAVE THEM CLEAN IT OUT. THE CAR IS NORMALLY GARAGED, HOWEVER WE HAD DRIVEN IT DURING A RAINSTORM THE DAY BEFORE THIS HAPPENED. AFTERWARDS WE STARTED NOTICING SOME CRAZY THINGS HAPPENING TO THE ELECTRICAL SYSTEM OF THE CAR. SOMETIMES THE RADIO WOULD STAY ON EVEN AFTER THE KEY WAS REMOVED AND OPENING THE DOORS (WHICH NORMALLY WOULD SHUT EVERYTHING DOWN.) SOMETIMES THE FRONT DOOR PANEL SPEAKERS WOULD NOT WORK AT ALL, OR ONE WOULD WORK OR BOTH WOULD WORK. RIGHT NOW THE DRIVERS SIDE IS NOT WORKING. THEN THE DAY AFTER THE CAR WAS OUT IN A TORRENTIAL RAIN STORM SOMETIME NEAR THE END OF FEBRUARY 2014, IT WOULD NOT START AT ALL. IT WAS COMPLETELY DEAD AND I HAD TO CALL AAA TO GET IT STARTED. THE AAA GUY SAID TO CHECK THIS CAR OUT ONLINE FOR ELECTRICAL PROBLEMS, WHICH I DID AND FOUND VOLUMES OF COMPLAINTS STEMMING FROM THIS ISSUE, AS WELL AS SEVERAL GM TECHNICAL SERVICE BULLETINS OR TSB'S AS THEY ARE REFERRED TO. I ONCE AGAIN BROUGHT IT TO THE GM DEALERSHIP WHICH KNEW ABOUT THE ISSUE AND REPAIRED IT AT A COST TO ME OF $810.39. GM HAS NOT ADDRESSED THIS ISSUE DIRECTLY, NOR HAS COMPENSATED ANY OF THE CONSU
NOTICED WHILE DRIVING AT ANY SPEED THAT SLIGHT MOVEMENT OF THE STEERING WHEEL RIGHT OR LEFT CAUSED A WHINING NOISE IN THE STEERING COLUMN AREA. ONLY A FEW DAYS LATER I NOTICED THE CAR BUCKING WHEN SHIFTING IN THE LOWER GEARS AFTER ACCELERATING FROM A STOP. TWO DAYS AFTER THE LOWER GEAR SHIFTING ISSUES, I NOTICED THE CAR STUTTERED AND BUCKED WHEN I SHIFTED INTO REVERSE AND ATTEMPTED TO BACK INTO MY DRIVEWAY. I BROUGHT THE CAR IN FOR SERVICE AND WAS TOLD THE CAR THREW A CODE - P0018 - WHICH MEANS "CRANK TO CAM INTAKE", ALONG WITH SAYING THE RACK AND PINION IS LEAKING AND COULD BE FIXED AT A COST OF $1700. AND THE TRANSMISSION IS SHOT AND THEY RECOMMENDED BRINGING TO A LOCAL TRANSMISSION SHOP TO GET THE BEST COST/SERVICE. I HAVE NO IDEA WHAT THAT WILL COST. THE CAR ONLY HAS 54K MILES ON IT. OUR 5 YEAR/100,000 MILE POWERTRAIN WARRANTY EXPIRED IN SEPTEMBER 2013. THIS COULD HAVE BEEN A MAJOR SAFETY ISSUE. NOW IT APPEARS THE REPAIRS WILL COST A THIRD OF WHAT THE CAR IS CURRENTLY WORTH. THOSE SYSTEMS SHOULD NOT FAIL AFTER SUCH LOW MILEAGE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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