“The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted.”
Owner complaint, filed Dec 13, 2022
“Tl* the contact owns a 2004 saturn ion. While driving, the power steering assist warning indicator illuminated and the steering wheel became difficult to turn. The vehicle was driven without power steering ability to the contact's residence.”
Owner complaint, filed Jun 18, 2019 at 17,800 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the steeringRecall (red: the steering)NHTSA investigation opened
Complaints about the 2004 Ion peaked in 2010, with 152 filed that year. Owners had filed 251 complaints about the steering before the first recall that covers it, 14V153000 in March 2014; 61 more have come in since. In 2025 owners filed 1 so far.
Defect. UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch. The weight on the key ring and/or road conditions or some other jarring event may cause the affected ignition switches to move out of the run position, turning off the engine and disabling the air bags.
Risk. If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
Remedy. UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).
Defect. General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Risk. If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy. General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Filed Mar 31, 20141,373,177 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Risk. If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Filed Feb 10, 20142,190,934 vehiclesGeneral Motors LLC
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Filed Nov 16, 2004178,798 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE TURN SIGNAL LAMP AND DAYTIME RUNNING LAMP (DRL) ON EITHER FRONT SIDE CAN STOP WORKING BECAUSE OF LOSS OF CONTACT BETWEEN THE BULB AND SOCKET.
Risk. IF A FRONT TURN SIGNAL LAMP IS INOPERATIVE, OTHERS MAY REACT MORE SLOWLY TO A TURNING VEHICLE AND A CRASH COULD OCCUR.
Remedy. DEALERS WILL REPLACE THE DRL/TURN SIGNAL BULB ON BOTH THE LEFT AND RIGHT FRONT SIDE AND INSPECT FOR AND ADD A DRL JUMPER KIT IF NOT PRESENT. THE RECALL BEGAN NOVEMBER 17, 2004. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Fuel System, Other › Delivery › Fuel Pump04V281000
Filed Jun 8, 2004670 vehiclesGeneral Motors Corp.
Defect. CERTAIN VEHICLES EQUIPPED WITH SUPERCHARGED 2.0L 4-CYLINDER (LSJ) ENGINE WERE BUILT WITH A FUEL FEED PIPE THAT COULD CRACK AND LEAK FUEL NEAR THE FUEL RAIL. IF FUEL LEAKS FROM THE FUEL FEED PIPE, THERE WOULD BE A NOTICEABLE FUEL ODOR AROUND THE VEHICLE.
Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL FEED PIPE ASSEMBLY. OWNER NOTIFICATION BEGAN ON JUNE 9, 2004. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Defect. ON CERTAIN PASSENGER VEHICLES, SOME WELDS BETWEEN THE PASSENGER'S SIDE MOTOR RAIL AND THE FRONT BUMPER BRACKET DO NOT MEET ENGINEERING SPECIFICATIONS.
Risk. LONG TERM DURABILITY OF THE JOINT MAY BE REDUCED AND SEPARATION OF THE BUMPER FROM THE FRAME ON THE PASSENGER'S SIDE OF THE VEHICLE MAY RESULT, INCREASING THE RISK OF A CRASH.
Remedy. ALL VEHICLES ARE STILL IN DEALER'S POSSESSIONS.
Filed Jan 5, 2004127,285 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L 4-CYLINDER (L61) ENGINES WERE BUILT WITH A FUEL FILTER THAT COULD CORRODE PREMATURELY ON THE EXTERIOR SURFACE.
Risk. IF CORROSION ON THE EXTERIOR SURFACE OF THE FUEL FILTER PROGRESSES TO THE POINT OF CREATING A HOLE IN THE SHELL, FUEL DROPLETS COULD FORM AND DROP TO THE GROUND. IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.
Remedy. DEALERS WILL REPLACE THE FUEL FILTER ASSEMBLY. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Visibility › Power Window Devices and Controls04V004000
Filed Jan 5, 200479,204 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS AND/OR SUNROOF MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT PASSENGER DOOR IS OPENED.
Risk. IF UNSUPERVISED CHILDREN ARE LEFT UNATTENDED IN THE VEHICLE AND OPERATE THE POWER WINDOWS OR SUNROOF, THERE IS AN INCREASED RISK OF INJURY TO THE CHILD.
Remedy. DEALERS WILL UPGRADE THE BODY CONTROL MODULE (BCM) CALIBRATION. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
All 10 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2004 Ion.
Electric Power Steering FailureEngineering analysis EA11014Closed
Opened Sep 29, 2011Closed Apr 15, 2014Led to recall 14V153000steering
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds …
Electric Power Steering FailureRecall query RQ10004Closed
Opened Dec 15, 2010Closed Oct 5, 2011steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 …
FRONT TURN SIGNAL/DRL FAILUREEngineering analysis EA04035Closed
Opened Dec 22, 2004Closed Oct 20, 2005headlights
The combination front turn signal/drl in my 2003 saturn ion coupes experienced significant early-life failures due to various bulb quality issues due to inadequate design and manufacture.this problem trend appears to have disappeared after the fall of 2003.the change of lead wire material near the start of my 2004 vehicle production appears to have reduced the failure rate for my 2004 saturn ion coupes.although operating temperatures in the subject vehicles' lamp assemblies are below the socket material maximum temperature specification, they are only slightly below the specification.in …
FRONT TURN SIGNAL/DRL FAILUREPreliminary evaluation PE04061Closed
Opened Aug 17, 2004Closed Dec 22, 2004Led to recall 04V547000headlights
On november 16, 2004, GM notified NHTSA that it will conduct a safety recall of 178,798 model year (my) 2003 and 2004 saturn ion sedan vehicles for inoperative front turn signal/drl bulbs.GM stated that temperatures in the lamp assembly exceed the material specification for the bulb sockets and bulb base sleeves, which cause deformation.the deformed sockets can cause loss of bulb and socket contact.the deformed sleeves can cause stress cracks to form on the bulb that can lead to premature bulb failure.the recall remedy is to replace the front turn signal/drl bulbs and inspect for …
Technical service bulletins
525 on file
Repair instructions the manufacturer sent its dealers for the 2004 Ion. Not recalls: the fix is usually free only while the car is under warranty.
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the …
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-POWER STEERING ASSIST. SOME VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST, WHICH COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. IF THE POWER STEERING ASSIST IS LOST, A CHIME WILL BE HEARD AND THE …
Showing the newest 6 of 16 bulletins about the steering, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Steering
Filed Nov 2, 2025IN
The car doesn't always want to release the key. I have to stick my finger up in the column to push the little button to release it which is not convenient at all. It seems to do it if the wheels aren't completely straight. But still even with the steering wheel straight, sometimes it wont come out if its on a slight hill. Ive had a new key made and it makes no difference, no check engine light and auto technician said the ignition looks fine. Ive read tons of reports like this on the 2004 saturn ion 2-why isn't this being addressed?
Electrical System
Filed Jul 6, 2023230,000 milesCA
The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and the ignition lock cylinder; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact related the failure to NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Visibility/Wiper
Filed Jun 22, 2023SD
The drivers side windshield wiper linkage failed at the junction of the metal rod and the plastic wiper mount causing the wiper to stop working. And the wiper arms are almost impossible to remove, even with a puller. Obviously this condition is a safety issue, and other GM vehicles have been recalled for the same issue. Why not the 2004 Saturn Ion?
Air BagsCrash1 injured
Filed Jun 21, 2023MI
Airbags did not deploy
Steering
Filed Dec 13, 2022MI
The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted. The vehicle was not taken to a local dealer or independent mechanic for additional diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Fuel/Propulsion System
Filed Jan 4, 2022NV
My car started getting a strong odor of gas. A fuel pipe leak is causing the odor
Fuel/Propulsion System
Filed Sep 11, 2021MN
Hi I am a kind of new owner of an 04 saturn ion, this is actually the second complaint I've filled out. Last July I had a mechanic friend look at my fuel filter and he had said the fuel line needed to be cut off becuase of how rusted on to the original fuel filter I'd got it with was and I didn't believe him so I replace it myself and when I got it off I had cleaned up the metal fuel line the best I could and put a new filter on. Well now it leaks gas right where the hook up is and very strong fuel smells come from there too, I've gotten numerous comments about how un safe that is to be driving it but I need to have a way to work and then someone had mentioned to check for recalls and I seen on there that this car did have a recall for faulty fuel filter gas lines. If you could get back to me as soon as possible about an inspection if needed or whatever else you'd need on my behalf. Please and thank you for your time
Fuel/Propulsion System
Filed Mar 2, 2021100,000 milesMN
TRIED TAKING FUEL FILTER OFF LAST JULY TOOK A WHOLE WEEKEND OF USING PENATRATING OIL AND FREEZE OFF THEN I FINALLY GOT THE TABS TO COME LOOSE, I THOUGHT MAYBE I MESSED UP THE NEW FILTER OR DIDNT GET ENOUGH RUST OFF THE FUEL LINE AND THAT'S WHAT WAS CAUSING THE STRONG SMELL OF GAS ND POOR PERFORMANCE BUT CHANGED IT AGAIN AND STILL THAT SAME PROBLEM BUT NOW THERES A LEAK. THE CAR WAS ON BACK TIRE RAMPS THE GIRL FUEL FILTER CHANGE THEN THE 2ND ONE WAS DONE WITH A HOIST AND CURRENTLY THIS CAR IS THE ONLY THING I CAN COUNT ON TO MAKE IT TO WORK, THANK YOU FOR YOUR TIME AND CONSIDERATION.
Fuel/Propulsion System
Filed Jan 29, 202185,000 milesAZ
THE FUEL PUMP IS LEAKING, GM REFUSES TO FIX IT BECAUSE THE VIN ISN'T ASSOCIATED WITH THE RECALL, BUT THE SAME YEAR MAKE AND MODEL OF MY CAR SAYS IT HAS A RECALL FOR THE FUEL SYSTEM AND PUMP.
Fuel/Propulsion System
Filed Dec 5, 2020167,573 milesFL
FUEL LEAK ON REAR DRIVER SIDE WHEN THE ENGINE IS RUNNING WHILE CAR IS STATIONARY. IT MAY HAVE HAPPENED BEFORE THE DATE AND MILEAGE STATED BELOW BUT THAT'S WHEN I FIRST NOTICED THE FUEL LEAK.
Steering
Filed Dec 1, 2020138,000 milesMI
POWER STEERING STICKS. I TAKE A 55MPH CURVE AND THE STEERING WHEEL DOESN'T COME BACK TO CENTER. IT WANTS TO TAKE ME OFF THE ROADWAY.
Fuel System, Gasoline
Filed May 21, 2020172,639 milesFL
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE WINDOWS ROLLED UP AND DOWN INDEPENDENTLY. THE CONTACT ALSO STATED THERE WAS AN ABNORMAL FUEL OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE LOCAL DEALER TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 172,639.
Steering
Filed Apr 27, 2020TN
WE HAVE BEEN HAVING TROUBLE REMOVING THE KEY FROM THE IGNITION THE PAST FEW DAYS. AS I WAS MAKING A LEFT TURN THE STEERING WHEEL LOCKED THEN MADE A LOUD POPPING SOUND. NOW THE STEERING WHEEL JUST SPINS IN A COMPLETE CIRCLE AND DOES NOT TURN THE WHEELS. I WAS IN MOTION IN A PARKING LOT.
Unknown or Other
Filed Mar 28, 2020159,000 milesCA
WHEN THE KEY IS IN THE OFF POSITION AND REMOVED FROM THE CAR THE LIGHTS ON THE DASH STAY ON. CAR IS PARKED WHEN THIS HAPPENS.
Steering
Filed Mar 18, 2020244,000 milesFL
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED TO FUNCTION AS DESIGNED INTERMITTENTLY WHICH CAUSED DIFFICULTY WHILE ATTEMPTING TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO VERA CADILLAC LOCATED AT (300 S UNIVERSITY DR, PEMBROKE PINES, FL 33025, (954) 417-8998) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 244,000.
Fuel/Propulsion System
Filed Mar 9, 2020MA
IT LOOKS LIKE MY CAR IS LEAKING FUEL. DON'T KNOW IF IT'S THE FUEL INJECTOR LINE OR FUEL PUMP BUT I KNOW THERE IS A RECALL FOR THIS ON MY CAR BUT IT'S NOT SHOWING UP ON MY VIN NUMBER
Electrical System
Filed Sep 26, 2019100,000 milesMO
WHEN PLACING THE VEHICLE IN PARK, IT WILL NOT ALWAYS REGISTER THAT IT IS PARK; THEREFORE, IT WILL NOT RELEASE THE KEY FROM THE IGNITION. AFTER MULTIPLE ATTEMPTS OF MOVING THE GEAR SHIFT FROM DRIVE TO PARK, IT WILL EVENTUALLY ALLOW THE KEY TO BE REMOVED FROM THE IGNITION. IT STARTED WITH JUST A FEW DAYS A WEEK, BUT IS NOW HAPPENING AT LEAST ONE TIME A DAY.
Steering
Filed Sep 12, 2019115,000 milesMI
I RECENTLY BOUGHT A 2004 SATURN ION 1 FROM A PRIVATE PARTY. I WAS NOT AWARE THAT THERE IS A RECALL ON THE THE ELECRTIC POWER STEERING ASSIST. THE DEALER IN MY AREA SAYS THE RECALL HAS EXPIRED AND THEY ARE REFUSING TO FIX IT. I BOUGHT THIS CAR MAY 2019 USED EVERY DOLLAR I HAD TO BUY IT. IM A SINGLE MOTHER OF 4, I LIVE IN A SMALL TOWN THERE IS NOTHING FOR JOBS HERE. I WORK PART TIME AT A FAST FOOD RESTURANT AND CAN BARLEY AFFORD TO FEED MY FAMILY. I JUST SPENT 2000.00 ON THIS CAR AND CANT RISK DRIVING IT NOW THAT THIS IS AN ISSUE. I HAVE KIDS TO GET BACK AND FORTH TO SCHOOL AND A JOB TO REPORT TO EVERYDAY I NEED MY CAR FIXED ASAP.
Steering
Filed Jun 18, 201917,800 milesNJ
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN WITHOUT POWER STEERING ABILITY TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED SCHUMACHER CHEVROLET OF DENVILLE (LOCATED AT 281 US-46 E, DENVILLE, NJ 07834, (973) 644-7584) TO SCHEDULE AN APPOINTMENT AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.
Steering
Filed May 15, 2019147,000 milesCO
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). WHILE REVERSING, THE CHECK POWER STEERING WARNING MESSAGE ILLUMINATED. THE VEHICLE SEIZED AND THE ENGINE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 147,000.
Electrical System
Filed Mar 12, 2019130,000 milesIL
TL* THE CONTACT OWNS A 2004 SATURN ION. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT MENTIONED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC THREE TIMES AND THE BATTERY AND CRANK SENSOR WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Steering
Filed Feb 23, 2019163,000 milesTX
THE STEERING WHEEL JUST STOPPED. IT STIFFENED UP AS IF THE CAR WAS TURNED OFF WHILE I WAS DRIVING NEARLY CAUSING ME TO CRASH. I TOOK THE CAR TO THE DEALERSHIP TO ASK THEM TO CONSIDER REPAIRING THE PROBLEM BASED UPON THE FACT THAT THERE ARE SO MANY (400,000 SATURN IONS ON THE ROAD) COMPLAINING OF THE SAME PROBLEM. GMC TOLD ME THAT SINCE THE VEHICLE HAS NO RECALL; THEY COULD NOT REPAIR MY CAR.
Steering
Filed Feb 12, 2019117,525 milesTX
THE POWER STEERING STOPS WORKING WHILE YOU ARE DRIVING WITHOUT NOTICE .WHEN YOU ARE TRUNING IT IS HARD,ALSO THE BEARING AND STRUTS ARE ALSO VERY RUFF.ALMOST HAD A WRECK WHEN TURING
Steering
Filed Jan 6, 2019135,000 milesTX
WHILE ON A NEIGHBOR HOOD DRIVING AT APPROX. 35 MPH I STEERING WHILE WAS DIFFICULT TO TURN AND THEN LOCKED ITSELF IN STRAIGHT POSITION. IT IS PARKED NEXT TO HOME ON CITY CURB SIDE.
Steering
Filed Oct 17, 2018111,000 milesFL
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING" DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000.
Electrical System › Ignition › SwitchCrash
Filed Oct 2, 2018DC
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF RECALL AND DURING AN AUTO ACCIDENT AIRBAGS DID NOT DEPLOY. *LD *TR
SteeringCrash
Filed Sep 25, 2018150,000 milesTN
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE THE CONTACT'S VEHICLE WAS ATTEMPTING TO MAKE A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED. THE STEERING ABILITY WAS LOST AND THE VEHICLE SHUT DOWN. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED ALL STAR CHEVROLET OF OLIVE BRANCH AT 678-829-0246 (LOCATED AT 7240 CRAFT-GOODMAN RD, OLIVE BRANCH, MS 38654) AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE CONTACT ASKED THE TECHNICIAN TO ASSIST WITH TOWING, BUT THE TECHNICIAN DID NOT HELP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Fuel/Propulsion System
Filed Jun 18, 2018MA
2004 SATURN ION 2.2/4 ENGINE STARTED SMELLING GAS FUEL LINE ISSUES FOUND ... OTHERS HAVING SAME ISSUE THERE ARE RECALLS BUT ONLY ON CERTAIN VIN #S 107,000 MILES HOW MANY CARS BEFORE NATION WIDE RECALL ??!!
Unknown or Other
Filed Jun 5, 201896,250 milesPA
WHEN STOPPED AT EITHER A TRAFFIC LIGHT OR STOP SIGN, ONCE I TAKE MY FOOT OFF OF THE BRAKE AND PLACE IT ON THE GAS PEDAL THE CAR HESITATES LIKE IT'S GASPING FOR GAS HOWEVER, THE GASPING ONLY HAPPENS FOR A FEW SECONDS AND THEN THE CAR DRIVES NORMALLY! WHAT IS STUMPING ME, WHY DOES THE NEW PROBLEM ONLY HAPPEN INTERMITTINGLY! I JUST HAD A REBUILT TRANSMISSION INSTALLED BACK IN MARCH OF 2018 BECAUSE THE CAR ORIGINALLY HAD A PROBLEM WITH THE TRANSMISSION SLIPPING INTO GEAR! I TOOK THE CAR BACK TO AAMCO, THE PLACE THAT INSTALLED THE REBUILT TRANSMISSION AND ADVISED THEM THAT MY CAR WAS ACTING UP AGAIN WITH A NEW PROBLEM. BECAUSE THE NEW PROBLEM HAPPENS INTERMITTENTLY, THERE ARE NO ERROR CODES SHOWING FOR THE MECHANIC TO GIVE A DIAGNOSIS OF THE NEW PROBLEM. I AM SO FRUSTRATED BECAUSE THE CAR WAS MY FIRST CAR AND BEING RETIRED AND ON A FIXED BUDGET ANOTHER CAR ISN'T SOMETHING I CAN INVEST IN!
Steering
Filed Apr 18, 2018153,000 milesSC
I PURCHASE THIS CAR ON 04/12/2018 FROM A LOCAL DEALER, EVERYTHING WORKED FINE, UNTIL 2 DAYS LATER. I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY THE STEERING BECAME HARD TO TURN. I THEN PARKED THE CAR FOR A FEW DAY WHEN I STARTED IT UP STEERING WORKED ALRIGHT FOR ABOUT A HALF MINUTE, THE STOPPED WORKING AGAIN.
Electrical System
Filed Mar 15, 2018MO
WHEN CAR IS PARKED IN DRIVEWAY, I HAVE TROUBLE REMOVING KEY FROM IGNITION. I DO NOT KNOW WHY THIS IS HAPPENING.
Service Brakes
Filed Jan 17, 201860,000 milesOH
I'VE HAD SEVERAL TIMES WHERE MY CAR WASN'T AS STABLE AS IT SHOULD BE. THE CAR ITSELF RUMBLES AND JERKS A LOT ON CITY STREETS AND AS I GET OFF THE HIGHWAY. IN THE PAST THERE'S BEEN A FEW ISSUES WITH THE BREAKS. DURING WINTER TIME, THE CAR WON'T START UP (I HAVE A NEW BATTERY NOW AND IT STILL HAPPENS). ACCELERATION IS OCCASIONALLY DELAYED. LASTLY THERE'S A CLICKING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR WHICH CONTINUES FROM THE TIME THE KEY IS IN THE IGNITION UNTIL I TAKE IT OUT.
Vehicle Speed Control
Filed Jan 10, 20186 milesNY
THE CAR ONCE AGAIN ACCELERATED AT A STOP SIGN AND I HAD TO AIM FOR A SNOE ENBANKMENT TO NOT GO INTO TRAFFIC. IF NOT FOR THE SNOW I COULD HAVE WENT ON TO THE SIDEWALK ANS POSSIBLY HIT SOMEONE.
Vehicle Speed Control
Filed Jan 8, 201893,000 milesNY
THE CAR STARTED TO ACCELERATE INTO CROSSING TRAFFIC WITH MY FEET FIRMLY ON THE BREAKS. IT HAPPENED THREE TIMES.
Unknown or Other
Filed Jan 4, 2018165,000 milesOH
TAKATA RECALL 2004 SATURN ION. WHILE STOPPED AT A TRAFFIC LIGHT WITH FOOT ON THE BRAKE (FOOT COMPLETELY OFF THE GAS PEDAL AND GAS PEDAL WAS NOT STUCK ON ANYTHING), THE ENGINE REVVED WITHOUT WARNING (4000-4500 RPM, AND RPMS WOULD STAY ELEVATED AND WOULDN'T COME BACK DOWN TO A NORMAL IDLE) AND THE VEHICLE WAS ACCELERATING INDEPENDENTLY. MY BRAKES KEPT CAR FROM MOVING, BUT IF YOU TAKE YOUR FOOT OFF THE BRAKE, THE CAR WILL VIOLENTLY LAUNCH FORWARD. THIS HAS HAPPENED WHILE STOPPED AND WHILE DRIVING. WHILE DRIVING, RPMS WENT TO 4000-4500, AND CAR STARTED ACCELERATING ON ITS OWN, EVEN THOUGH MY FOOT WAS OFF THE GAS PEDAL. AGAIN, RPM'S STAYED ELEVATED AND WOULD NOT COME BACK DOWN. THE FAILURE HAS RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING ON 12/28/2017. THE TECHNICIAN CLEANED THROTTLE BORE AND REPLACED THE MAP SENSOR, BUT THE FAILURE PERSISTED. SINCE MY VISIT TO MECHANIC, I'VE HAD THREE MORE INCIDENTS. TWO TIMES WHILE DRIVING, RPM'S WENT UP TO 4000-5000 RPM AND WOULDN'T LOWER. HAD TO PULL OVER SHUT CAR OFF, WAIT SEVERAL MINUTES AND TURN CAR BACK ON. ALSO, IT WAS DIFFICULT TO STOP BECAUSE THE CAR WAS ACCELERATING AND WANTED TO MOVE FORWARD, SO ONCE I WAS SLOWED DOWN, I PUT CAR IN IDLE, PRESSED BRAKE UNTIL STOPPED, THEN SHUT CAR OFF. I TRIED TO TURN CAR BACK ON 10 SECONDS LATER, AND RPMS WERE STILL 4-4500. SHUT CAR OFF AGAIN, WAITING 2-3 MINUTES, TURNED CAR BACK ON AND IT APPEARED 'NORMAL.' THIS IS THE MOST DANGEROUS
Steering
Filed Dec 22, 201798,000 milesNJ
TL* THE CONTACT OWNS A 2004 SATURN ION. AFTER STARTING THE ENGINE, THE POWER STEERING SENSOR REMAINED ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE LOCAL DEALER (PELLAGRINO CHEVROLET IN WESTVILLE, NJ) WAS NOTIFIED OF THE FAILURE AND A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS ALSO NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY SERVICED IN NOVEMBER OF 2011 PER AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS 98,000.
Steering
Filed Sep 15, 201799,034 milesIA
IN PARKING LOT ON LEAVING A STORE THERE WAS NO POWER STEERING MAKING IT VERY HARD TO DRIVE. NEXT I WENT TO A GAS STATION AND FILLED MY TANK. WHEN I LEFT THE STEERING WAS OKAY....THE DASH SYMBOL FOR POWER STEERING WAS NOT LONGER SHOWING. I LOST POWER STEERING ONCE BEFORE AND THE DEALER FIXED IT. (INVOICE INCLUDED) THE FIRST INCIDENT WAS REPAIRED AT MILEAGE 83,868. THE CURRENT ON HAPPENED AT MILEAGE 99,199. THERE WAS NO ACCIDENT INVOLVED EITHER TIME. I HOPE THIS WILL NOT HAPPEN ON A CURVY ROAD WHICH IS NEAR OUR HOME. HAD THE STEERING GONE OUT ON THAT AT 35 TO 40 MPH I'M NOT SURE I COULD HAVE SUCCESSFULLY COPED WITH THE SITUATION. SURELY ONCE THE DASH LIGHT POWER STEERING COMES ON ONCE IT MEANS THAT THE VEHICLE SHOULD BE SERVICED.
Service Brakes
Filed Sep 12, 201715,000 milesWI
I BOUGHT MY 2004 SATURN ION 2 COUPE AND HAD TO REPLACE THE FRONT ROTORS IN THE FIRST 2 YEARS, THEY WERE WORN DOWN TO THE IRON. I BOUGHT AMERICAN STEEL ROTORS FROM MIDAS. I'M STILL USING THE NEW ROTORS AND EVERYTHING, INCLUDING THE BRAKES, ARE STILL LIKE NEW. MY CAR IS IN A GARAGE AND I DON'T DO MUCH DRIVING. I HAD THE SAME PROBLEM WHEN I HAD MY NEW 1992 SATURN SL1. NOW I'M TOLD MY SWAY BAR IS GOING AGAIN. THIS WILL BE THE 3RD TIME. I WAS TOLD THAT WAS NORMAL FOR THE BRAKES AND THE SWAY BAR BECAUSE IT'S A SATURN AND I NEEDED TO DRIVE IT AND APPLY THE BRAKES HARDER AND PARTS FOR THE SWAY BAR ON THE 2004 HAD TO BE IMPORTED AND WERE POORLY MADE. I FIND THIS SUSPICIOUS TO SAY THE LEAST. I HAVE NEVER BEEN IN AN ACCIDENT OR EVEN A FENDER BENDER. I NOTED 2006 ON MY SATURN 2010 FROM IT'S FIRST PROBLEM, A YEAR LATER ON THE SWAY BAR AND A COUPLE MORE YEARS ON THE 2ND SWAY BAR. THE 1992 SATURN WAS AN ONGOING SITUATION WITH THE ROTORS TILL I JUNKED IT AROUND 2011.
Electrical System
Filed Aug 22, 201744,000 milesNY
1. THE IGNITION SWITCH WILL NOT DISENGAGE...SOMETIMES AFTER MOTOR IS TURNED OFF AND CAR IS IN PARK THE CAR MUST BE TURNED BACK ON FOUR OR FIVE TIMES BEFORE THE IGNITION WILL ENGAGE CORRECTLY. THE VEHICLE IS STATIONARY...IN THE PARK POSITION....KEY WILL LOCK INSELF AND NOT DISENGAGE. THE CAR WAS ON A CITY STREET WHEN THIS OCCURRED. IT BEGAN TO OCCUR FIVE MONTHS AGO...NOW IT HAPPENS AT LEAST TEN TIMES A WEEK. 2. ALL ELECTRICAL SYMBOLS ON DASHBOARD SAY: COOLANT...BUT WHEN CHECKED THE COOLANT IS FINE.
Electrical System
Filed Aug 4, 2017NY
TOOK MY VEHICLE FOR INSPECTION IT PASSED SAFETY AND FAILED EMISSIONS ! THERE IS NO ENGINE CHECK LIGHT ON
Electrical System
Filed Jul 26, 2017103,507 milesMA
UNABLE TO SHUT VEHICLE OFF. REPEAT TURNING SWITCH ON AND OFF EVENTUALLY SHUTS VEHICLE OFF AND ABLE TO REMOVE KEY. VEHICLE IS PARKED WHEN ATTEMPTING TO SHUT OFF. ENGINE DOES NOT APPEAR TO BE RUNNING BUT UNABLE TO TAKE KEY OUT OF SWITCH. THIS HAS OCCURRED ON OR ABOUT YR 2012 TO CURRENT. DID NOT DRIVE VEHICLE AT ALL LAST YEAR (2016)
Steering
Filed Jul 25, 2017OH
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS REPAIRED IN DECEMBER OF 2016 AT THE PAT O'BRIEN DEALER. AFTER THE REPAIR AND WHILE ATTEMPTING TO PARK, THE POWER STEERING SUDDENLY FAILED. THE CONTACT HAD TO MANEUVER THE STEERING WHEEL WITH EXCESSIVE FORCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power Train
Filed Jun 17, 2017120,370 milesTX
MY CAR HAS A STANDARD TRANSMISSION AND THE CLUTCH PEDAL ASSEMBLY FAILED CAUSING DANGEROUS AND DIFFICULT SHIFTING BETWEEN GEARS. THE END OF THE CLUTCH PEDAL ASSEMBLY IS PLASTIC AND IT BROKE AT THE JUNCTURE WHERE IT MEETS THE TRANSMISSION. UNBELIEVABLY, GENERAL MOTORS (GM) KNEW OF THE PROBLEM BUT TOOK NO REMEDIAL ACTION. COMPLAINT LETTERS ON THE INTERNET CLEARLY SHOW GM HAS KNOWN ABOUT THE PROBLEM FOR AWHILE BUT TAKEN NO ACTION. IT COST ME $609.74 TO HAVE THE SAFETY PROBLEM FIXED. I REPORTED IT TO GM AND ASKED TO BE REIMBURSED. THIS IS DANGEROUS: I HAD GREAT DIFFICULTY SHIFTING BETWEEN GEARS & ALMOST GOT RUN OVER BY OTHER MOTORISTS WHEN THERE WAS A DELAY IN LOCATING THE NEXT GEAR. GM SHOULD TAKE ACTION ON THIS BEFORE SOMEONE GETS KILLED.
Engine
Filed May 15, 2017CA
VIN: [XXX] , SALESPERSON:[XXX] DATE OF PURCHASE: MARCH 27, 2017 , DEALERS NUMBER: 47243...$2000 IN REPAIRS PAID IN CASH.PURCHASE VEHICLE IN CASH FOR $3000.FALSE ADVERTISEMENT THAT THE VEHICLE WAS IN GOOD CONDITION@TIME OF PURCHASE&SEVERAL DEFECTIVE& MALFUNCTIONING PARTS&I WAS SOLD A LEMON CAR THAT HAS BEEN RECALLED SEVERAL TIMES. SEAT BELTS DON'T WORK.WIND SHIELD WIPERS WERE BROKE@ TIME OF PURCHASE. MUFFLER PROBLEMS, RATTLES TOO..EMERGENCY BRAKE WAS NO GOOD&FIXED.BRAKE FAULTY,I PURCHASED NEW BRAKE PADS.TRANSMISSION IS FAULTY.CAR CONTINUOUSLY SHAKES.IT'S BEEN IN AND OUT OF SHOP SINCE I PURCHASED IT. TRANSMISSION ACCELERATION&GEAR SHIFT DOES NOT WORK PROPERLY OR SHIFT IN TIME. WINDOW IS OFF THE TRAP&WILL BRAKE IF I PUT IT ALL THE WAY DOWN..GAS LEAK. GAS LEAK=$30 A DAY SINCE PURCHASE. IGNITION LOCKS THE STEERING WHEEL&WON'T TURN WHILE DRIVING. KEY WILL NOT TURN.CAR WILL NOT START&NEEDS A NEW IGNITION. THE POWER STEERING WENT OUT WITH/IN 2WEEKS OF BUYING IT. I WAS ON THE ROAD&THE WHEEL LOCKED. I WAS BARELY ABLE TO TURN IT WITH ALL MY STRENGTH. I HAD TO REPLACE IT& IT'S AN ELECTRIC POWER STEERING WHEEL. BRAKE FLUID WAS SOLD DIRTY. OVERHEATING CONSTANTLY. FAN OVER RUNNING.TIMING BELT NEEDS CHECKED. BRAKES ARE SQUEAKING& SQUEALING&WHEN PUMPED SHOOT AIR, BRAKE PADS WERE CHANGED& BRAKE FLUID WAS CHANGED& IS CLEAR INSTEAD OF BLACK. ALL THESE PROBLEMS EXISTED@TIME OF PURCHASE.IT WAS SOLD AS IS.I'VE LOST TIME FROM WORK. I DID NOT KNOW IT'S BEEN RECALLED SEVERAL TIMES. GM &DEALER IS@FAULT
Fuel System, Gasoline
Filed Apr 4, 2017150,000 milesOH
I BOUGHT A 2004 SATURN ION 2.2L L4 (VIN: [XXX]) FOR MY SON 4 MONTHS AGO. IT IS NOW LEAKING A PUDDLE GASOLINE AFTER BEING SHUT DOWN. I LOOKED ON LINE AND THERE DOZENS OF OTHERS WITH THIS PROBLEM (PLEASE SEE ATTACHED) YET MY VIN IS NOT ON A RECALL LIST. CALLED SATURN 800.972.8876, THEY SAID IT WASN'T ON A RECALL LIST ALSO. DEALER WANTS $600+ FOR REPAIRS. ANY SUGGESTIONS? THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power Train
Filed Mar 30, 201758,000 milesFL
TRANSMISSION IS BURNT. WHILE DRIVING THE TRANSMISSION SLIPS OUT OF GEAR. THE RPMS THEN REV AND THE CAR FAILS TO CONTINUE TO GO AT SPEED AND WILL NEED TO BE PULLED OVER. THIS ISSUE OCCURS WHEN THE VEHICLE IS IN MOTION ON CITY STREETS AND ON HIGHWAYS. THE VEHICLE ONLY HAS 58499 MILES ON IT. THE VEHICLE WAS CHECKED AT AAMCO AND THEY SAID THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED.
Fuel/Propulsion System
Filed Mar 29, 2017OH
THE CAR IS UNDER 80,000 MILES AND HAS A LEAKING FUEL LINE.
Fuel/Propulsion System
Filed Mar 27, 2017200,000 milesMD
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 30 MPH, THE CONTACT WAS STOPPED BY THE POLICE DUE TO THE SMELL OF FUEL AND SPARKS COMING FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS RUSTED AND NEEDED TO BE REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 200,000. THE MANUFACTURER WAS AWARE OF THE FAILURE.
Power Train
Filed Feb 23, 2017110,000 milesFL
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 60 MPH, THE SPEED INDEPENDENTLY REDUCED AND THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CVT FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Fuel/Propulsion System
Filed Feb 21, 2017CA
SOLD ME THIS CAR WITH WARRANTEE NEVER GUARANTEED THE WARRANTEE LATER ON ALSO DISCOVERED THERE WAS A WHOLE PATCH IN THE GAS TANK AND I HAVE TWO SMALL CHILDREN AND I WAS AFRAID OF THEIR SAFETY AND RETURN THE VEHICLE TO THE LOT FOR SELLING ME A IN SAFE VEHICLE. THERE AND I WANT TO TAKE FAULT FOR THE VEHICLE PROBLEMS AND I WANT TO COVER THE WARRANTY THAT WAS PROMISED TO ME ON THE CONTRACT.
Complaints 1-50 of 898, newest first, reproduced as filed.
It is not among the Ion years to avoid. Owners filed 898 complaints, against about 876 for a typical Ion year. The most common complaint is about the steering (35%).
What is the most common problem with the 2004 Saturn Ion?
The steering: 312 of the 898 complaints (35%) are about it. Owners most often say it sets off warning lights on the dash (25%), loses steering assist or the wheel locks (24%) and loses power (13%). The typical report comes at 86,000 miles.
How many recalls does the 2004 Saturn Ion have?
10 safety recalls on file with NHTSA, the most recent filed Apr 30, 2014. The largest, 14V171000, covered 2,191,014 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2004 Saturn Ion problems start?
Half of the complaints that record an odometer reading came in before 70,000 miles. For the steering the midpoint is 86,000 miles.
Has NHTSA investigated the 2004 Saturn Ion?
Yes, 4 times. The latest, EA11014 ("Electric Power Steering Failure"), was opened Sep 29, 2011 and closed Apr 15, 2014.
Are there service bulletins for the 2004 Saturn Ion?
The manufacturer filed 525 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (105), the engine (79) and the transmission (36). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
3 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 30, 2014. Source: NHTSA Office of Defects Investigation.