2004 Saturn Ion complaints

THE SATURN ION RECALLED IGNITION WAS REPLACED, BUT THE PROBLEM CONTINUES TO HAPPEN. ON 3/20/15, I WAS DRIVING ON THE FREEWAY IN RUSH HOUR TRAFFIC. THE CAR TURNED ITSELF OFF, AND THE BRAKES WENT OUT. I STEERED THE CAR TO THE SHOULDER, AND MANAGED TO BRING IT A STOP EVENTUALLY WITH THE EMERGENCY BRAKE AND CHANGING GEARS. I TOOK THE CAR STRAIGHT TO THE DEALERSHIP, PER INSTRUCTIONS FROM GM CUSTOMER SERVICE, BUT HAVEN'T BEEN ABLE TO GET SATISFACTORY INFORMATION FROM EITHER THE SERVICE CENTER AT THE DEALERSHIP OR GM CUSTOMER SERVICE SO FAR. THE NEW IGNITION FAILED, CAUSING THE CAR TO TURN OFF WHILE DRIVING AND MY BRAKES TO FAIL. THIS CAUSED A SERIOUS SAFETY RISK. THE RECALL FAILED TO CORRECT THE IGNITION PROBLEM FOR MY VEHICLE. *TR

ON 3/16/2015 I WAS MERGING ON THE FREEWAY IN MY 2004 SATURN ION AND I HAD TO BRAKE SUDDENLY DUE TO ANOTHER DRIVER CUTTING ME OFF, ALL OF A SUDDEN MY SATURN BEGAN TO ACCELERATE ON ITS OWN AND REACHED HIGH RPMS BETWEEN 4K AND 5K AND CAR LAUNCHED AT A HIGH SPEED. I ATTEMPTED TO BRAKE YET MY SATURN STILL CONTINUED TO MOVE FORWARD I REACTED FAST AND STEERED TOWARD THE EMERGENCY LANE PULLED MY E BRAKE UP AND THREW MY CAR IN NEUTRAL AND SHUT MY CAR OFF YET WHEN IGNITION WAS ALL THE WAY TURNED OFF MY CAR WAS STILL ON FOR A PERIOD OF ABOUT 4 SECONDS. I AM VERY CONCERNED THAT THIS MAY OCCUR AGAIN. THIS CAN RESULT IN A VERY SERIOUS ACCIDENT OR EVEN A FATAL CONCLUSION. I FIND MYSELF VERY NERVOUS AND UNCOMFORTABLE DRIVING THIS VEHICLE (SATURN ION) BUT UNFORTUNATELY IT IS MY ONLY WAY TO GET TO WORK. *TR

VEHICLE WAS INVOLVED IN CAR ACCIDENT SHORTLY BEFORE RECALL WAS ISSUED. CUSTOMER NEEDS ASSISTANCE IN GETTING THIS MATTER RESOLVED. *TA THE CONSUMER LOST CONTROL OF THE VEHICLE, IT SLID AND ROLLED OVER TWICE AND LANDED UPSIDE DOWN. ALSO, THE AIR BAG DID NOT DEPLOY. THE CONSUMER SUFFERED SERIOUS INJURIES. *JB

GAS LEAKING NEAR THE DOOR BEHIND THE DRIVER. STRONG SMELL OF INSIDE CAR AS WELL STILL WAITING TO HEAR FROM DEALER. THIS MODEL MAY NOT BE PART OF THE RECALL FROM GM IT DOES SEEN TO BE A COMMON ISSUE THIS IS A REAL FIRE DANGER.. *TR

TALKED TO SERVICE DEPT OF ANTHONY CHEVROLET ON 12/12/2014 ABOUT THE RECALL ON MY SATURN WAS TOLD IT WOULD BE ABOUT 7-10 DAYS TO GET THE PART AND THEY WOULD CALL TO MAKE APT TO REPAIR THE STEERING. CALLED BACK AFTER ABOUT 1 MONTH AND NOT HEARING BACK WAS TOLD THERE WAS A SUPPLY PROBLEM. I STOPPED BY THE SERVICE DEPT TODAY 2/16/2015 AND WAS TOLD GM WOULD NOT SEND THEM THE PART FOR SOME REASON AND I WOULD NEED TO GO TO A DEALER IN A DIFFERENT TOWN FOR THIS RECALL. PER THE LETTER I RECEIVED I COULD TAKE MY ION T O ANY GM DEALER TO HAVE THE RECALL WORK PERFORMED. I DO NOT HAVE THE TIME TO TAKE THE CAR OUT OF TOWN TO HAVE THE RECALL WORK PERFORMED. PLEASE ADVISE WHAT I'M TO DO. *TR

THE IGNITION SWITCH REPLACED UNDER RECALL #14063 ON JULY 15, 2014 FAILED ON JAN 31, 2015 BY JAMMING IN THE OFF POSITION. CAR WAS TOWED TO A GM AUTHORIZED SATURN SERVICE CENTER WHERE THE IGNITION LOCK AND CYLINDER WERE REPLACED ON FEB 2, 2015. DEALER STATED THAT THE RECALL IGNITION SWITCH INSTALLED IN JULY DID NOT HAVE A WARRANTY AND CHARGED $275.83 FOR THE SERVICE. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14153000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER STEERING FAILED AND THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT OTHER UNKNOWN REPAIRS WERE PERFORMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. ... UPDATED 03/19/15*BF UPDATED 9/20/2017*CN

2004 SATURN ION 2 THE IGNITION SWITCH TURNED OFF NUMEROUS TIMES ON ME, AND THE POWER STEERING WENT OUT PROBABLY 10 TIMES A WEEK. *MW THE CONSUMER STATED HE WAS ABLE TO REMOVE THE KEY FROM IGNITION, AT ANY TIME IN ANY GEAR. THE CONSUMER WAS INVOLVED IN TWO ACCIDENTS DUE TO THE VEHICLE SHUTTING OFF, DURING A TURN. THE SECOND ACCIDENT OCCURRED IN FEBRUARY 2014. WHILE ATTEMPTING TO MAKE A TURN, HE SOON DISCOVERED THE VEHICLE HAD NO POWER STEERING AND WAS UNABLE TO STEER THE VEHICLE. CONSEQUENTLY, HE RAN OFF THE ROAD AND STRUCK THE RIGHT EDGE OF A DRIVEWAY. THE IGNITION LOCK CYLINDER WAS REPLACED ON SEPTEMBER 12, 2014. *JB

AT APPROXIMATELY 3:50 P.M. FRIDAY JANUARY 23 2015 I WAS SLOWING DOWN FROM 35 MPH TO TURN INTO A PARKING LOT. BEFORE I TURNED THE PASSENGER SIDE OF THE CAR DROPPED AND AT FIRST I THOUGHT I BLEW A TIRE. AFTER LIMPING THE CAR INTO THE PARKING LOT I GOT OUT AND THE TIRE WAS STILL FULLY INFLATED. I NOTICED THE LOWER CONTROL ARM WAS BROKEN INTO TWO PIECES. THE CAR WAS TOWED HOME AND THE TOW TRUCK DRIVER EVEN MENTIONED HE HAD NEVER SEEN THAT HAPPEN ON SUCH A NEW VEHICLE. *TR

WHILE UNDER THE REAR OF THE CAR TO FIX THE EXHAUST SYSTEM, IT BECAME APPARENT THAT THE FUEL LINES IN THE LOCATION UNDER THE TRUNK AND BEHIND A FLEXIBLE SHIELD ARE EXTREMELY AND SEVERELY RUSTED AND CORRODED. THEY ARE CORRODED TO THE POINT WHERE THEY COULD POTENTIALLY LEAK AT ANY MOMENT. THE FUEL LINES ARE PRESSURIZED DURING AND AFTER OPERATION OF THE VEHICLE AND ALSO RUN VERY CLOSE TO A HOT EXHAUST PIPE. NOT ONLY IS THIS A RELIABILITY ISSUE, BUT MORE SO, IT IS AN INCREDIBLE SAFETY HAZARD AND NEEDS TO BE ADDRESSED. AFTER DOING SOME INTERNET SEARCHING I FOUND NUMEROUS COMPLAINTS OF OTHER ION OWNERS WITH THE EXACT SAME CONDITION - MANY WHO HAVE HAD LEAKS AND EITHER REQUIRED TOWING, OR EXPERIENCED A FUEL SPILL. DEALER WANTS $800 TO FIX. THIS IS NOT A NORMAL WEAR ITEM. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE STOPPED AT A TRAFFIC LIGHT, THE ENGINE REVVED WITHOUT WARNING AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN CLEANED THROTTLE BODY AND REPLACED THE SENSOR, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.

I BOUGHT THIS CAR AS A FIRST CAR FOR MY DAUGHTER THAT IS A NEW DRIVER. I HAS BEEN OFF THE ROAD MORE THAN ON THE ROAD FOR RECALLS. THE FIRST IGNITION RECALL COULD HAVE INJURED OR KILLED MY DAUGHTER..AS WE WERE AWAITING PARTS, WE WERE FOLLOWING DIRECTIONS OF NO WEIGHT ON KEY RING AND ONLY KEY IN IGNITION. THE INCIDENT STILL HAPPENED CAUSING LOSS OF POWER STEERING AND LOSS OF SPEED. AS A NEW DRIVER THIS INCIDENT SCARRED HER AND SHE DID NOT FEEL COMFORTABLE DRIVING THE CAR. I PUT THE CAR UP FOR SALE. THEN ANOTHER RECALL, THE EPS WHICH ALSO CAUSES THE CAR TO LOSE POWER STEERING AND CAUSES SPEED LOSS. SO, BACK TO GARBER AND WE JUST DROVE THE CAR BACK HOME ON JANUARY 2, 2015. SEEMED TO START OUT FINE, THEN LOSS OF SPEED AND THE CAR ONLY DROVE AT 35 MPH WITH A LOT OF EFFORT. I PAID $3500 FOR THIS CAR FOR MY DAUGHTER..STILL PAYING ON THE LOAN AND NOW I CANNOT GET IT TO RUN CORRECTLY OR SELL IT..I AM STUCK WITH A NON-RUNNING VEHICLE THAT I HAVE TO INSURE AS WELL. THIS TOTAL IS COSTING ME OVER $300 A MONTH WHILE THE CAR SITS. I DON'T KNOW IF MY DEALER DID THE RECALL CORRECTLY. I HAVE HAD ISSUES WITH MY IMPALA AS WELL WITH RECALLS BEING DONE CORRECTLY. ONE INCLUDING MY AIRBAG RECALL AND A SEAT BELT ISSUE THAT I PAID OUT OF POCKET 100.00 AFTER SEVERAL ISSUES. I FEEL GM SHOULD REIMBURSE ME FOR THIS VEHICLE AS I CANNOT SELL IT OR DRIVE IT. IT IS NOT FAIR THAT I PURCHASED THIS FROM A DEALER ONLY PAY FOR A NON WORKING VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN SHE TURNED THE IGNITION SWITCH, THE VEHICLE FAILED TO TURN ON INTERMITTENTLY. IN ADDITION, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUMES COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED DUE TO AN INTERNAL FAILURE WITH THE FUEL PUMP MODULE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V003000 (FUEL SYSTEM, GASOLINE), 12V459000 (FUEL SYSTEM, GASOLINE) AND 09V419000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WAS ON WAY HOME CAR STARTED GOING TO THE RIGHT AND WHEN TRIED TO CORRECT IT CAR WOULDN'T TURN LEFT KEPT GOING INTO A TREE AND CAR IS NOW DAMAGED. OVER TWO MONTHS AGO GM SENT OUT SOMEBODY TO LOOK AT CAR THIS WAS AROUND OCTOBER 15 AND HAVE NOT HEARD A WORD BACK FROM ANYBODY. WHICH ISN'T A SURPRISE BECAUSE THE ACCIDENT HAPPENED SEPTEMBER 13 AND WE WERE GIVEN THE RUN AROUND FROM THE BEGINNING. APPOINTMENTS MADE AND NOT KEPT, PHONE CALLS TRANSFERRED FROM ONE PERSON TO ANOTHER ALL WITH DIFFERENT ANSWERS AND RESPONSES. MY QUESTION TO YOU IS WHEN IS SOMEBODY GOING TO CONTACT US AND GIVE US SOME ANSWERS? I TOOK THE CAR IN FOR THE FIRST CALL BACK AND HAD NO PROBLEMS BUT THIS IS RIDICULOUS, NOT ONLY HAS NOTHING BEEN DONE OR SAID BUT THE AIR BAGS DIDN'T EVEN GO OFF BUT THE CAR HAD TO BE TOWED AWAY AND THE ADJUSTER YOU SENT OUT SAID HE DIDN'T KNOW WHY AS WE WERE TOLD IT WAS BECAUSE IT WAS BETWEEN THE CENSORS. I WASN'T BORN YESTERDAY BUT DIDN'T SAY ANYTHING WAS WAITING FOR THE REPORT. STILL WAITING, I KNOW WE LIVE IN A RURAL AREA BUT THREE MONTHS IS A LITTLE LONG TO WAIT DON'T YOU THINK? *TR

I AM THE OWNER OF A 2004 SATURN ION. I HAVE HAD THE IGNITION SWICH REPLACED DUE TO A RECALL. HOWEVER THE KEY IS STILL STICKING IN THE IGNITION. I HAVE HAD THIS PROBLEM PRIOR TO THE RECALL AND I STILL HAVE IT. IT HAPPENS NOT OFTEN BUT ENOUGH TO BE ANNOYING. I HAVE TO MOVE THE KEY BACK AND FORTH AND EVENTUALLY THE KEY WILL COME OUT. I WOULD LIKE TO KNOW IF THERE IS A RECALL FOR THAT KIND OF PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL AND AUTOMATIC DOOR LOCKS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION SWITCH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING). THE CONTACT STATED THAT IT HAD BEEN SEVERAL MONTHS AND THE PARTS WERE STILL NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER WAS NOT ABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND PLACED THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY AND THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. UPDATED 01/23/15*LJ UPDATED 9/8/2017*CN

GAS STARTED TO POUR OUT OF MY CAR CREATING A HAZARD. TOOK IT TO AUTO-LAB AND WAS TOLD THERE WAS A RUSTED FUEL LINE WHICH IS COMMON WITH SATURN ION. *TR

MY SATURN 2004 ION HAS IGNITION PROBLEMS AND IT STARTED IN 2010 AFTER I GOT THE CAR AND MY KEYS WOULD GET STUCK AND THE POWER WOULD GO OUT IN MY SATURN. I TOOK IT BACK TO THE DEALERSHIP BUT THEY GAVE ME THE RUN AROUND. I TOOK IT TO THE SHOP OVER FIVE TIMES AND IT STILL DID THE SAME THING SO IN NOV.2013 THE SATURN STOP STARTING AND NO POWER AT ALL. SOMEONE KNOW ABOUT THIS PROBLEM AND SOLD THESE CARS AND PUTTING PEOPLE IN DANGER. WE NEED JUSTICE FOR ALL OF THE PEOPLE WHO PAID THE PRICE FOR THIS MESS. *TR

I OWN TWO SATURN IONS. ONE IN WHICH I WAS HAVING ISSUES WITH THE IGNITION SWITCH BEFORE THE RECALL AND I ALREADY HAD THE IGNITION SWITCH REPLACED. THE OTHER CAR DID NOT HAVE ANY IGNITION SWITCH ISSUES BUT I THOUGHT I WOULD DO THE RIGHT THING AND HAVE IT DONE. WHAT A MISTAKE....... SEVERAL YEARS AGO I HAD AN AFTER MARKET REMOTE START PUT IN MY CAR. AFTER THE NEW IGNITION SWITCH WAS INSTALLED THE REMOTE START DID NOT WORK. I WAS TOLD THAT THE DEALERSHIP THAT DID THE RECALL WAS NOT ALLOWED TO TOUCH THE REMOTE START SYSTEM. I TOOK THE CAR BACK TO WHERE I HAD THE REMOTE START INSTALLED AND HAD INCURRED AN $80.00 CHARGE TO RELEARN THE NEW IGNITION SWITCH. AM I EVER GOING TO SEE THAT $80.00 BACK? I CALLED ONE OF YOUR COMPLAINT PHONE LINES AND WAS THAT THEY WERE EXPERIENCING A HIGH NUMBER OF CALLS AND THAT SOMEONE WOULD GET BACK TO ME WITHIN 48 HOURS. THAT NEVER HAPPENED. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE GEAR LEVER WAS SHIFTED INTO REVERSE, BUT THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TRANSMISSION WAS REPLACED ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

I BACKED IN, MY 2004 SATURN ION, IN MY DRIVEWAY, PUT THE GEAR SHIFT IN PARK AND TURNED OFF THE IGNITION SWITCH. THE DOORS DID NOT UNLOCK AUTOMATICALLY AS USUAL, THE KEY WOULD NOT GO PAST ACC POSITION. I RESTARTED THE CAR AND TRIED AGAIN TO NO AVAIL. AFTER MANY TRIES IT SOME HOW VENT TO OFF. COUPLE DAYS LATER I TOOK THE CAR TO SATURN - CHEVROLET DEALER TO GET IT FIXED. THE DEALER CAME BACK WITH AN ESTIMATE OF $615.00 LISTING AS FOLLOWS: CHECK OUT - CODE FEE, IGNITION CYLINDER 15785084, NPC, KEY 22679805, , ADJUST SHIFT CABLE, REPROGRAM, LABOR 3 HR. I DID NOT GET IT FIXED SO THEY CHARGED ME $129.57 FOR THEIR ESTIMATE. WHEN THE RECALL CAME THROUGH I FIGURED THAT MY PROBLEM WAS PART OF THE SWITCH.WRONG. TODAY THE DEALER COMPLETED THE RECALL AND THE PROBLEM DID NOT GO AWAY. THIS TIME IT IS BLAMED ON GEAR SHIFTER AND WOULD COST ME $462.76, NO LISTING OF PARTS OR LABOR BUT JUST SCRIBBLED ON BACK OF MY RECALL BILL OF $0.00. ALSO INFORMED ME THAT THOSE PARTS WERE ON BACK ORDER AND NOT AVAILABLE AT THIS TIME. I HAVE FOUND A WAY TO GET THE KEY OUT MANUALLY WITH MY LEFT LAND THUMB THROUGH AN OPENING UNDER THE STEERING COLUMN. *TR

TL* THE CONTACT THE OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF AND THE KEY BECAME LODGED IN THE IGNITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE SHUT OFF AND THE KEY RELEASED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I HAVE HAD THE IGNITION CHANGED DUE TO A RECALL. PRIOR TO THAT THE IGNITION KEY WOULD STICK AND WOULD NOT COME OUT. I HAD TO MOVE IT BACK AND FORTH AND AFTER SEVERAL TRIES IT WOULD COME OUT. I THOUGHT THAT THE RECALL WOULD CORRECT BUT IT DID NOT. I STILL HAVE THE SAME INTERMITTENT PROBLEM. ARE THERE MORE COMPLAINTS REGARDING THIS PROBLEM? THANK YOU VERY MUCH FOR ANY ADVICE YOU CAN GIVE ME REGARDING THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE ATTEMPTING TO PARK, THE POWER STEERING FAILED WITHOUT WARNING AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE ENGINE COOLED DOWN, THE POWER STEERING OPERATED NORMALLY. THE VEHICLE REGAINED POWER STEERING WHEN THE ENGINE WAS TURNED OFF AND RESTARTED. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE FAILURE PERSISTED AFTER THE REMEDY WAS PERFORMED. THE REPAIR DID NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,371.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT SMELLED A STRONG FUEL ODOR NEAR THE VEHICLE. THE DEALER STATED THAT THE SEALS AROUND THE FUEL PUMP AND THE FUEL PUMP ITSELF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 04V003000 (FUEL SYSTEM, GASOLINE), 04V281000 (FUEL SYSTEM), AND 09V419000 (FUEL SYSTEM, GASOLINE). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,654.

THIS IS TO EXPRESS MY FRUSTRATION WITH DEALING WITH CLASSIC CHEVROLET IN HOUSTON TX AS THEY HAVE NO INTEREST IN ASSISTING ME WITH THIS RECALL. I HAVE CALLED THEM 5 TIMES AND GET ON A ROTATING HOLD PATTERN. THE ONE TIME A SERVICE ADVISER DID PICK UP, HE HUNG UP ON ME WHEN I TOLD HIM IT WAS IN REGARD TO THE IGNITION SWITCH RECALL. SEEMS THAT I CAN NOT EVEN ORDER THE NEW SWITCH FROM THEM. I ALSO TRIED TO WORK WITH THEM THROUGH THE ONLINE SERVICE SCHEDULER AND HAVE NOT RECEIVED ANY RETURN CONTACT IN THE LAST 3 DAYS. I ALSO CALLED THE GM HOTLINE AND RECEIVED ABSOLUTELY NO HELP. THE CALL WAS ALSO TERMINATED BEFORE I COULD SPEAK TO ANYONE. THE RECORDING ADVISED TO START WITH THE NEAREST DEALER. THAT HAS OBVIOUSLY NOT WORKED. EXTREMELY FRUSTRATING IN LIEU OF WHAT AMERICAN TAXPAYERS HAVE DONE FOR GM. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM TURNING OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE INTERLOCK PARKING MECHANISM FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,648.

IGNITION RECALL. TOOK CAR TO KEYES GMC WOODLAND HILLS CA 2 TIMES AND THEY CHANGED IGNITION BUT DID NOT FIX PROBLEM. NOW THEY WANT $500 TO FIX "SHIFTER". I THINK IT IS STILL KEY IGNITION. MADE COMPLAINT TO GM #[XXX]. CALLED GM TWICE 866 790-5700 FOR DECISION AND NO RESPONSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER RECALL 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER THIS FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135, 000.

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH AND POWER STEERING RECALLS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT IN THE AMOUNT OF $ 730.22 FOR THE REPLACEMENT OF THE IGNITION SWITCH AND POWER STEERING. *JB

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED SHE WAS UNABLE TO REMOVE THE VEHICLE KEY FROM THE IGNITION SWITCH IT BECAME SEIZED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE GEAR SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,006.

WE OWN A 2004 SATURN ION. THE KEY FAILS TO RELEASE FROM THE IGNITION SWITCH EVEN THOUGH REPEATED ATTEMPTS ARE MADE TO RELEASE SAME. WE WAITED FROM 5MINS TO ONE HOUR BEFORE TRYING SAME AND KEY FINALLY IS RELEASED INDEPENDENTLY. THE FAILURE OCCURS CONTINUOUSLY. THE VEHICLE WAS REPAIRED RECENTLY (8-23-14) UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM). DEALER WAS ADVISED OF THE ABOVE PROBLEM AND WE WERE TOLD THIS WAS NOT ASSOCIATED WITH SAME. DEALER ADVISED THIS WAS A FAULTY SHIFTER PROBLEM AND EVEN THOUGH THEY WERE AWARE OF THIS ISSUE WE WERE STILL RESPONSIBLE FOR COST ($576) OF REPAIRS. DEALER ADVISED THAT THIS PROBLEM WOULD IN FACT GET WORSE. THIS SHOULD BE MANUFACTURER RESPONSIBILITY ESPECIALLY SINCE DEALER ADMISSION THAT THEY (GM) WERE AWARE OF THIS CONSTANT PROBLEM WITH MALFUNCTION SHIFTER IN THIS TYPE OF VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE CONTACT MENTIONED THAT AFTER REFUELING TO CAPACITY, THE FUEL GAUGE READ THAT THERE WAS ONLY HALF TANK OF FUEL LEFT. ALSO, THE CONTACT NOTICED A PUDDLE OF FUEL ON THE GROUND NEAR THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. HOWEVER, THE CONTACT WAS MADE AWARE THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

WHILE TRAVELING APPROXIMATELY 15 MPH TO MAKE A TURN, THE STEERING SUDDENLY STOPPED AND WAS UNABLE TO COMPLETE THE TURN. THE VEHICLE'S DRIVER SIDE FRONT TIRE STRUCK THE CURB AND WENT UP ON THE CURB. THIS RESULTING IN SERIOUS DAMAGE TO UNDERCARRIAGE. (AXLE BROKE). HAD KNOWLEDGE OF THE RECALL AND THE LOCAL DEALERSHIP HAS NOT HAD THE PARTS TO FIX THE STEERING/IGNITION. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION AFTER THE GEAR WAS PUT INTO PARK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

I HAD JUST FILLED MY TAKE AND DROVE ABOUT 25 MILES WHEN I KEEP SMELLING GAS. WHEN I PULLED OVER I SAY THAT MY GAS LINE WAS LEAKING. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH EVEN THOUGH REPEATED ATTEMPTS WERE MADE HOWEVER, ONLY AFTER AWAITING A HOUR UNTIL THE ENGINE COOLED DOWN THE KEY RELEASED INDEPENDENTLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS RESPONSIBLE FOR THE REPAIR EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. ....UPDATED 09-03-14 *BF..

THE POWER STEERING WARNING LIGHT MAY OR MAY NOT HAVE COME ON THE FIRST TIME. BEING A CAUTIOUS DRIVER, I PULLED OVER ON A FAIRLY BUSY ROADWAY, AND BEGAN CALLING MY AAA NUMBER TO GETMY CAR TOWED. I DECIDED TO START THE CAR TO SEE IF WARNING LIGHTS WENT ON AND SLOWLY PROCEEDED FORWARD TO SEE IF THE STEERING RESUMED OPERATING, WHICH IT DID. I DROVE IT TO MY REPAIR SHOP AND THEY INVESTIGATED THE PROBLEM AND SAID I SHOULD TRY AND ENCOURAGE A RECALL. SO YOU CAN REALIZE THAT THIS PROBLEM HAS BEEN TIME CONSUMING AND HAS HAPPENNED TO ME ABOUT 5 MORE TIMES. MY FRIENDS WILL NOT RIDE IN MY CAR AND I GET PARANOID TO DRIVE IN THE CITY AND IT IS VERY NERVEWRACKING TO THINK YOU MAY NEED TO STOP IN HEAVY TRAFFIC AND HOPEFULLY NOT GET REARENDED! I FEEL PEOPLE THAT HAVE DEALT WITH THIS ISSUE DESERVE SOME SORT OF COMPENSATION . IT IS ALSO EMBARASSING TO HAVE TO BE SEEN IN THIS VEHICLE BECAUSE I CANNNOT AFFORD ANOTHER PRESENTLY AND REFUSE TO BURDEN SOMEONE ELSE WITH THIS VERY UNSAFE ISSUE BECAUSE I HAVE A CONSCIENCE. I FEEL I SHOULD BE ON A PRIORITY LIST??? *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT BOTH RECALLS EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

I HAVE A 2004 ION WHILE DRIVING MY CAR I LOST POWER STEERING. THANKFULLY I WAS ABLE TO PULL OVER AND RESTART AND ONLY A FEW MILES FROM HOME. I ALWAYS HAVE MY DAUGHTER WITH ME AND SUPPOSE I AM NOT AS FORTUNATE NEXT TIME. SOMETHING NEEDS TO BE DONE TO COMPENSATE FOR THIS AND LESSEN THE DEATHS GM HAS CAUSED BY ALLOWING PROBLEMS THEY KNEW OF TO REMAIN UNFIXED. MY ION HAS A RECALL FOR POWER STEERING LOSS WHICH SAYS IT CAN HAPPEN AT ANY TIME OR SPEED. THIS IS VERY SCATTER. SO HERE I AM WITH A CAR I AM AFRAID TO PUT MYSELF.IN LET ALONE MY CHILD. I HAD AN IGNITION SWITCH RECALL WHICH WAS FIXED. I AM REQUESTING A LOANER CAR UNTIL THE PART IS READY TO FIX MINE. *TR

WHILE DRIVING IN PRE-DAWN HOURS (HEADLIGHTS & DEFROSTERS ON), STARTED SMELLING SOMETHING MELTING OR BURNING. THEN INSTRUMENT PANEL LIGHTS WENT OUT FOR A FEW SECONDS. INSTRUMENT PANEL LIGHTS THEN CAME BACK ON & STARTED FLASHING ON & OFF REALLY FAST. AT THAT SAME TIME, DOOR LOCKS STARTED LOCKING & UNLOCKING REPEATEDLY ON THEIR OWN. BURNING & MELTING SMELL WAS GETTING STRONGER. AS I WAS PULLING OVER, I ENTERED A MORE WELL-LIT AREA AND SAW SMOKE ACCUMULATING INSIDE CAR NEAR ROOF & TOP OF WINDSHIELD. SHUT CAR OFF IMMEDIATELY. *TR

IN LATE MARCH I CALLED KELLY AUTOMOTIVE, THE DEALERSHIP WHERE I BOUGHT THE SATURN TO SCHEDULE THE RECALL REPAIRS. THEY SAID PARTS WOULD BE AVAILABLE IN A FEW WEEKS. I HAVE CALLED REPEATEDLY TO FIND OUT WHEN THE PARTS WOULD BE AVAILABLE WITH A FEW WEEKS. LATELY, THEY CLAIM I NEVER HAVE CALLED, THEN WHEN I TOLD THEM I WOULD FILE A COMPLAINT THEY FOUND MY REQUEST. THE LAST TWO CALLS, THEY WOULD LOOK INTO IT AND CALL BACK. I NEVER GET RETURN CALLS. I CONTACTED GM AND THEY SAID I HAD TO WORK IT OUT WITH THE DEALERSHIP. JUST BEFORE FILING THIS COMPLAINT, I WENT ONLINE TO WWW.GMINGNITIONUPDATE.COM AND FILED OUT ANOTHER FORM, THIS TIME I REQUESTED SHEPERD'S IN KENDALLVILLE, IN. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 25 MPH, THE TURN SIGNALS FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTAC STATED THAT THE KEY FAILED TO REMOVE FROM THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NO REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14E021000 (ELECTRICAL) AND HAD NOT BEEN ABLE TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PART FOR THE RECALL WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.