2004 Saturn Ion complaints

AN ACCIDENT OCCURRED WHILE TRAVELING ON THE TOLLWAY,THE OTHER VEHICLE CAME IN MY LANE,PASSING LANE, JUST AS I WAS PASSING HIM CAUSING MAJOR DAMAGE TO THE RIGHT FRONT,PASSENGER, PART OF THE CAR.THE AIRBAGS ON THE PASSENGER SIDE DID OPEN,NO PROBLEM.,THE DRIVER SIDE AIR BAG SPILT CAUSING THE POWDER TO COME INTO MY FACE.I DID LOSE A TOOTH BUT NEITHER THE OTHER PERSON INSURANCE WOULD NOT PAY FOR IT NOR MY HEALTH INSURANCE . ONE GOOD THING THE IGNITION DID SHUT OFF ,WHICH WAS GOOD BECAUSE THERE WAS A GAS LEAK WHICH COULD HAVE CAUSE A FIRE. I LOST OVERTIME PAY.MY JOB REQUIRES ME TO HAVE ALL MY TEETH BECAUSE I TALK FOR A LIVING. THIS CAUSE UNDO STRESS AND FINANCIAL HARDSHIP *TR

07/06/2014 - AS I WAS DRIVING IN A PARKING LOT, I, ALL OF A SUDDEN, HEARD THE WARNING SOUND AND NOTICED THAT MY STEERING WHEEL GOT STIFF MAKING IT MUCH MORE DIFFICULT TO STEER. I LOOKED AT MY DASHBOARD TO SEE "PWR STR" FLASHING ON MY DASHBOARD. I PULLED UP ON THE SIDE OF THE LOT, PARKING PERPENDICULAR TO THE LINES IN THE PARKING LOT AS IT WAS IMPOSSIBLE TO TURN INTO A PARKING SPACE WITH MY STEERING WHEEL PROBLEM. THIS POWER STEER ISSUE CAME UP AGAIN TODAY (07/26/2014) AS I WAS DRIVING HOME IN A FAIRLY BUSY STREET. I WAS ABLE TO PULL OVER ONTO THE SHOULDER THIS TIME. BUT THIS PROBLEM HAS HAPPENED TO ME 4-5 TIMES IN A SPAN OF 20 DAYS. *TR

THIS IS REGARDING THE GM RECALLS FOR MY 2004 SATURN ION. AS OF JUNE 5, THE RECALL WORK UP TO THAT POINT WAS COMPLETED BY MY DEALER, BUT I HAD PREVIOUSLY PAID FOR THE REPAIR, SO AM DUE A REIMBURSEMENT FROM GM. MY DEALER TOLD ME TO PROVIDE THEM WITH THE DOCUMENTATION FOR THE REIMBURSEMENT AND THEY WOULD TAKE CARE OF GETTING ME AN EXPEDITED REIMBURSEMENT. THAT DOCUMENTATION WAS DELIVERED TO MY DEALER ON JUNE 5TH, BUT THE DEALER HAS NO INFORMATION REGARDING MY REIMBURSEMENT, EVEN AFTER INQUIRING WITH THE DEALER SEVERAL TIMES (JUNE 6TH, JUNE 18TH AND TWICE IN JULY), THE DEALER HAS NOT PROVIDED ME WITH *ANY* INFORMATION. I HAVE FAIRLY DETAILED INFORMATION REGARDING MY INQUIRIES AND THE RESPONSES (OR LACK OF RESPONSE) FROM THE DEALER. WHAT CAN I DO IN ORDER TO GET THE DEALER TO SUBMIT THE REIMBURSEMENT PAPERWORK ASSOCIATED WITH THIS RECALL? I DON'T WANT TO SUBMIT IT AGAIN MYSELF UNTIL I KNOW THE DEALER HAS NOT SUBMITTED IT SINCE I DON'T WANT TO CAUSE ANY UNDUE COMPLICATIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TRANSMISSION FAILURE - SHORTLY AFTER THE 2004 SATURN ION HIT 100K MILES, THE TRANSMISSION FAILED. I HAD TO REPLACE THE TRANSMISSION AT THE DEALER FOR A COST OF $4,620.93. IN DOING RESEARCH IT APPEARS THAT FAILING 2004 SATURN ION TRANSMISSIONS ARE WIDESPREAD AROUND THE 100K MILE MARK. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS

WENT TO HAVE THE IGNITION RECALL PERFORMED. CAR WAS WITH GM FOR OVER A MONTH. PICKED UP THE CAR. DROVE TO WORK. NEXT DAY DID NOT START. CALLED TO HAVE CAR TOWED BACK TO GM. GM HAD CAR FOR A DAY OR SO. REPLACE THE, IGNITION CYLINDER. HOPEFUL THAT IT IS REPLACED. CONCERN IF THE POWER STEERING HAS AN ISSUE. BEFORE GOING BACK TO WORK AFTER THE CYLINDER WAS REPLACE. TECH, FORGOT TO SET OR REPLACE THE COLUMN. STEERING OUT OF PLACE. I LIFTED THE COLUMN BACK INTO PLACE. UNKNOWINGLY, I DROVE IT FROM THE DEALER WITH IT OUT OF PLACE. *TR

COMPLETE POWER STEERING FAILURE AT LOW SPEED. POWER STEERING DID NOT RETURN, AND CAR WAS MANUALLY STEERED DIRECTLY TO THE DEALERSHIP WHEREUPON THE DIAGNOSIS WAS THE POWER STEERING MODULE. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER: 14E021000 (IGNITION SWITCH). THE CONTACT STATED THE REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

S10 DIRECT REPLY- TO THE SECRETARY FROM CONSTITUENT RE EXPRESSING CONCERNS REGARDING GENERAL MOTORS RECALLS ON 2004 SATURN ION (RECALL NOS. 14063/14113 AND 14115. DATE OF PURCHASE DEC. 27, 2013). *SMD THE CONSUMER STATED ON JANUARY 10, 2014, THE VEHICLE WOULD NOT START. ROADSIDE SERVICE WAS CALLED, AND THEY CHARGED THE BATTERY. AS THE CONSUMER BEGAN BACKING OUT OF HER PARKING SPACE, SHE NOTICED THE VEHICLE SEEMED VERY STIFF; SHE DID NOT IMMEDIATELY NOTICE THE POWER STEERING SIGNAL AND CONTINUED TO MANEUVER THE VEHICLE. SHE DROVE TO THE DEALER, ABOUT A MILE AWAY WITH POWER STEERING. WHEN SHE ARRIVED, SHE MENTIONED THE POWER STEERING ISSUE AND THEY REPLACED THE BATTERY. A FUSE WAS REPLACED, WHICH CORRECTED THE ISSUE, BUT ONLY TEMPORARILY. THE CONSUMER STATED THE POWER STEERING AND IGNITION PROBLEM WERE RESOLVED. HOWEVER, WITHIN THE PAST TWO WEEKS, SHE ENCOUNTERED ANOTHER PROBLEM. THEY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE. WHEN THE KEY FINALLY RELEASED, THE VEHICLE WOULD NOT START, EVEN THOUGH THE INTERIOR LIGHTS WERE ON. UPDATED 11/19/14. *JB UPDATED 11/24/14. JB UPDATED 12/04/14*JB

KEY AT TIMES DOES NOT COME OUT OF IGNITION SWITCH. EVEN THOUGH THE SWITCH WAS REPLACED TWICE.THIS HAS BEEN A ON GOING ISSUE AND STILL HAS PROBLEMS TODAY. *JS

THE COMPUTER - BCM - FAILED AND ALL IT CONTROLS WENT OFF. THIS INCLUDED LIGHTS, DOOR LOCKS, RADIO. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE AND NOTICED A FUEL LEAK. THE DEALER STATED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.

LOST POWER STEERING AFTER POWER STEERING WARNING LIGHT CAME ON. THIS WAS 3RD INCIDENT IN 10 DAYS. TURNED OFF CAR, RESTARTED AND POWER STEERING RETURNED. THIS HAS HAPPENED WITHOUT WARNING 3 TIMES. LOSS OF POWER STEERING MAKES TURNING DIFFICULT. VERY SCARY. *TR

WAS TRAVELLING ON MY WAY HOME FROM WORK AND A FOX DARTED OUT IN FRONT OF ME IN THE CENTER OF THE ROAD. I SWERVED SLIGHTLY TO MISS THE FOX AND THE POWER STEERING IN THE CAR WENT OUT. I WAS UNABLE TO STRAIGHTEN THE WHEEL AND THE CAR WENT INTO A 180 DEGREE SPIN AND ENDED UP FACING THE OTHER DIRECTION FLIPPED UP ON THE PASSENGER SIDE. I CRAWLED OUT OF THE DRIVERS WINDOW. AIR BAGS DID NOT DEPLOY EITHER. HAD I NOT BEEN WEARING MY SEATBELT, I PROBABLY WOULD HAVE ENDED UP UNDERNEATH THE CAR AND IF TRAFFIC HAD BEEN COMING, I COULD HAVE KILLED SOMEONE ELSE IN ONCOMING TRAFFIC. *TR

DRIVER SIDE DOOR STARTING IN JUNE '13, I NOTICED MY DRIVER SIDE WINDOW PANEL AND DOOR LOCK NOT WORKING PROPERLY. THE DRIVER DOOR LOCK IS NOW NOT WORKING AT ALL JULY '14 AND THE WINDOW PANEL IS INTERMITTENT. I'M NOTICING THE PANEL IS GETTING WARM! *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

WHILE DRIVING THE CAR THE POWER STEERING LIGHT CAME ON AND I HAD DIFFICULTY TURNING THE STEERING WHEEL. IT HAPPENED AGAIN ON JUNE 24, 2014. AFTER TURNING OFF THE IGNITION AFTER EACH INCIDENT THE POWER STEERING RETURNED. BOTH INCIDENTS WERE VERY SCARY. I BOUGHT THE CAR AND I'VE HAD THE CAR FOR 10-1/2 YEARS. THIS IS THE FIRST TIME THE POWER STEERING HAS FAILED. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IN APRIL OF 2014, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM ). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10MPH, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 102,300. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN ID NUMBER 14E021000 ( IGNITION SWITCH). THE DEALER INFORMED HER THAT THE PART WAS UNAVAILABLE. THE CONTACT REQUESTED A RENTAL VEHICLE HOWEVER, THE DEALER INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE AFTER SHE DROVE IT TO HER RESIDENCE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

TOOK MY SATURN IN YESTERDAY FOR THE RECALL ON THE IGNITION SWITCH-GOT A PHONE CALL FROM THE DEALER SAYING THAT THE HOUSING FOR THE SWITCH ALSO NEEDS REPLACING, BUT GM WILL NOT COVER IT AND I NEED TO PAY FOR THAT PART AND THE LABOR. THE SWITCH CAN NOT BE REPLACED UNLESS THIS HOUSING IS REPLACED, BUT NOW THEY WANT ME TO PAY FOR IT EVEN THOUGH THE RECALL SAYS THIS SHOULD BE AT NO COST TO ME. I CALLED GM AND THEY ARE SAYING THAT THE HOUSING IS NOT COVERED IN THE RECALL. ACCORDING TO THE RECALL INFORMATION, I SHOULD BE ABLE TO GET REIMBURSED FOR HAVING TO REPLACE THE SWITCH, BUT FIRST I HAD TO REPLACE IT AGAIN, WHICH IS WHAT I WAS TRYING TO DO. WHAT CAN I DO ABOUT THIS? IT DOES NOT MAKE SINCE TO ME. HAVE ME DO THE RECALL AND THEN ATTACH A CHARGE FOR IT BECAUSE YOU CAN NOT DO IT UNLESS YOU REPLACE SOMETHING ELSE. IS THE NOT A PROBLEM OF A "CAUSAL PART"? IF THIS NOT A PROBLEM FOR YOUR AGENCY, PLEASE REFER ME TO AN AGENCY THAT CAN HANDLE THIS. I AM CURRENTLY AWAITING MORE INFORMATION FROM THE GM DEALER, FREMONT CHEVROLET. AS OF NOW, THEY HAVE MY SATURN TORN APART AND ARE "THINKING" OF WHAT THEY CAN DO FOR ME. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A CHIME SOUNDED AND FOLLOWED BY A COMPLETE LOSS OF POWER STEERING. THE WARNING INDICATOR ALSO ILLUMINATED DURING THE STEERING MALFUNCTION; HOWEVER, THE CONTACT CONTINUED TO DRIVE THE VEHICLE. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED THE VEHICLE OPERATED NORMALLY. THERE WAS A RELATED RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 8/19/14*CN THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. UPDATED 09/15/14

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED SHE HAD HER VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT WHEN SHE CAME TO PICK UP THE VEHICLE THE EXHAUST PIPE WAS VISIBLY ON THE FLOOR. THE CONTACT IMMEDIATELY INFORMED THE SERVICE MANAGER SINCE THE VEHICLE WAS NOT IN THAT CONDITION PRIOR TO THE REPAIRS. THE SERVICE MANAGER AGREED TO REPAIR THE FAILURE BY REATTACHING ONE SIDE OF THE EXHAUST PIPE WITH A WIRE HANGER. THE CONTACT RELUCTANTLY TOOK THE VEHICLE HOME AND WHILE ON THE WAY HOME THE AIR BAG, ALTERNATOR AND BATTERY LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. SHORTLY AFTER THE LIGHTS ILLUMINATED, THE VEHICLE STALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE HIS MOTHER'S SATURN ION THAT HAS BEEN RECALLED, DUE TO IGNITION SWITCH DEFAULT. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS GETTING THE RUN-AROUND REGARDING THE AVAILABILITY OF PARTS. *JB

TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING OUT OF A PARING LOT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED TWICE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT ALSO STATED THAT WHEN CHANGING GEARS THE VEHICLE SHOOK AND RATTLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE INFORMATION. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB

2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE/SHE EXPERIENCED ISSUES WITH THE VEHICLE, PRIOR TO THE RECALL BEING ISSUED, BUT WAS ALWAYS TOLD THE VEHICLE WAS NOT UNDER WARRANTY. THE CONSUMER WAS ALMOST INVOLVED IN SEVERAL ACCIDENTS, DUE TO THE DEFECT. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. *JB

2004 SATURN ION. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD ACCORDING TO THE INVOICE, THE IGNITION CYLINDER WAS REPLACED. *JB

TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 124,000.

TURNED VEHICLE ON AFTER SITTING FOR ABOUT 8 HOURS IN PARKING LOT, THE CAR REVVED UP TO ABOUT 4,000RPM WHICH IS UNUSUALLY HIGH. I WAITED FOR THE CAR TO CALM DOWN AND WHEN IT DID, I PUT THE CAR INTO GEAR TO DRIVE. MY CAR LUNGED FORWARD AND WITHOUT PUSHING THE GAS PEDAL, MY CAR ACCELERATED AND EVENTUALLY MADE IT TO 40MPG THROUGH THE PARKING LOT BEFORE I HAD TO HIT MY BRAKE TO AVOID A COLLISION. THIS AS OCCURRED INTERMITTENTLY OVER THE PAST YEAR; APPROXIMATELY 3 OR 4 TIMES A MONTH. *TR

I AM VERY FRUSTRATED AT THE PACE OF THE RECALL FOR THE SATURN ION, RECALLS 14V047 AND 14V171. I'VE CONTACTED THE LOCAL DEALER SEVERAL TIMES AND CALLED THE GM CUSTOMER ASSISTANCE LINE WITH NO SATISFACTION. THERE HAVE BEEN NO PARTS AVAILABLE FOR MONTHS AND I'VE BEEN TOLD THAT THERE IS A POSSIBILITY THAT SOME MIGHT BE AVAILABLE IN 4 WEEKS. THIS IS NOT SATISFACTORY. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLES POWER STEERING FAILED AFTER TRYING TO REVERSE FROM A DRIVE WAY. THE VEHICLE WAS DIFFICULT TO STEER. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH BOARD FOLLOWED BY A WARNING CHIME THROUGHOUT THE VEHICLE. THE VEHICLE WAS NOT DRIVEN SINCE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO REMEDY. THERE WAS NO DIAGNOSIS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 114,000 AND THE CURRENT MILEAGE WAS 114.000.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED.

TL * THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD NOISE WHENEVER SHE MADE A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE WINDSHIELD WIPER MALFUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 89,447. UPDATED 08/19/14*LJ THE CONSUMER STATED SHORTLY AFTER PICKING THE VEHICLE UP FROM THE DEALER, THEY KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE WOULD NOT TURN OFF ALL OF THE ELECTRICAL SWITCHES STARTED GOING HAYWIRE , ALONG WITH DIFFERENT WARNING SIGNS.. THE CONSUMER RETURNED TO THE DEALER, WHERE AN INSPECTION REVEALED THE SOLENOID WAS DAMAGED. A MONTH PRIOR, THE IGNITION SWITCH WAS REPLACED. ALSO, WHEN THE CONSUMERS SON ATTEMPTED TO USE THE JACK, TO CHANGE THE TIRE, THE JACK BENT AND THE VEHICLE ALMOST COLLAPSED ON HER SON'S FOOT. UPDATED 11/19/14 UPDATED 8/30/2017*CN

AROUND '06, THE KEY STARTED STICKING AND YOU COULD NOT EITHER START THE CAR (I'VE HAD SEVERAL TOWS), OR COULD NOT GET THE KEY OUT OF THE CAR (IT WAS STUCK ON LOCKED). I GOT IT FIXED ON 2/13 07 WITH A NEW IGNITION SWITCH AT A SATURN DEALER. IT NEVER REALLY WORKED CORRECTLY. IT KEPT DOING THE SAME THING, SO I TOOK IT INTO THE DEALER IN MAY OF 2012. THEY PUT IN A "BCM"?? AND REPROGRAMMED. STILL DID THE SAME THING. THEN A FEW MONTHS AGO, I HEARD ABOUT THE RECALL PROGRAM. I GOT MY CAR FIXED FOR THE RECALL ON 4/15/14. MY CLAIM FOR PAYING $700 IN MAY OF 2012 WAS DENIED. MY CAR STILL STICKS WHEN TRYING TO START, OR TRYING TO GET THE KEY OUT OF THE IGNITION. I THINK THIS WHOLE THING IS YOUR FAULT. I WANT TO BE REIMBURSED FOR THE $700 I SPENT IN MAY, AND GET MY CAR IN AGAIN AND GET IT FIXED ONCE AND FOR ALL!! *TR

MY SATURN HAS HAD PROBLEMS WITH THE A/C UNIT THE DIAL HAS GOTTEN TO WERE IT WON'T WORK AND THE DEFROST DOESN'T WORK. IT HAS BEEN LIKE THAT FOR ABOUT 7 YRS. MY HAS CAR HAS CUT OFF ON ME TWICE. ONCE THIS YEAR AND LAST YEAR. NOW THE MOST RECENT ONE WAS ON APRIL 25 2014. IT WAS AROUND 3:30 PM. HERE IN RICHMOND VA IT WAS A REALLY BAD THUNDER AND LIGHTING STORM. I STARTED TO SMELL A BURNING SMELL, THE BRAKES WERE ACTING STRANGE I WAS ABLE TO STOP AT STOP LIGHT AND WHILE I WAS A RED LIGHT I HEARD A HIGH PITCHED BEEPING SOUND AND THE WARNING LIGHTS CAME ON. MY CAR WAS TOWED. AND THE HENRICO COUNTY BEAT AAA TO PULL IT TO ROYAL CHEVY. THE COPS HAD MY PLACED AT IMPOUND LOT. AND I FINALLY DID IT TOWED TO ROYAL CHEVY ON APRIL 26 2014. ROYAL CHEVY HAS AGREED TO PAY FOR MY RENTAL. I SAW ON THIS WEBSITE THERE ARE 10 RECALLS ON HERE AND GM HAS ONLY TOLD ME ABOUT 2 OF THE RECALLS NOT OF THE OTHER 8. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START AND AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED THREE TIMES AND THE BATTERY LIGHT, THE OIL PRESSURE, THE AIR BAG AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGTION SWITCH AND WAS UNABLE TO RELEASE. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIRED THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 126,184.

MY CAR WAR JUST REPAIRED FOR THE RECALL IGNITION, HOWEVER, IT IS STILL NOT WORKING RIGHT. NOT ONLY THAT, BUT THE POWER STEERING IS GOING OFF AND ON. THE POWER STEERING WENT OFF TWICE ON MY WAY HOME AFTER I PICKED IT UP FROM THE DEALER, ALMOST CAUSING AN ACCIDENT. I HAD TO PULL TO THE SIDE OF THE ROAD TWICE. I CONTACTED THE DEALER, BUT THEY SHOW NOTHING ON THE POWER STEERING. THIS IS THE ONLY VEHICLE MY FAMILY HAS, AND I'M AFRAID TO DRIVE THE CAR. IT IS NOT SAFE! I HAVE HAD FILES OPEN SINCE 2008 ABOUT THE POWER STEERING, AND OTHER ISSUES. SATURN IS AWARE OF THE ISSUES. I HAVE HAD TO HAVE THE POWER STEERING REPLACED TWICE. *TR

I RECEIVED RECALLS BEGINNING IN APRIL 2014 REGARDING THE IGNITION SWITCH, THEN ONE REGARDING THE IGNITION CYLINDER. BOTH RECALLS HAVE CAUSED INJURY OR DEATH. I NOW UNDERSTAND THAT THERE IS ALSO A RECALL ON THE POWER STEERING. (3 OPEN RECALLS IN ALL) I CONTACTED MY LOCAL CHEVROLET DEALER AS INSTRUCTED ON APRIL 18TH AND HAVE BEEN BACK AND FORTH WITH BOTH THE DEALERSHIP AND SATURN CUSTOMER ASSISTANCE @ 800-553-6000. I WAS ISSUED A CASE# 71-1300074576 BUT MY FAMILY IS STILL DRIVING THE CAR. WE DON'T FEEL SAFE DRIVING THE CAR BUT WAS TOLD THAT THERE WAS NO ROOM TO LEAVE IT AT THE DEALERSHIP SO I HAVE TO WAIT UNTIL JUNE. THIS IS UNACCEPTABLE! I UNDERSTAND THAT A LOANER CAN BE PROVIDED. I WANT TO DROP THE CAR OFF SOMEWHERE AND PICK UP A SAFE VEHICLE FOR MY FAMILY TO DRIVE UNTIL THE REPAIRS CAN BE MADE. *TR

WHEN I START MY CAR I GET A MESSAGE THAT DAYS POWER STEERING SERVICE VEHICLE. THAT I LOOSE ALL DASH LIGHTS OCCASIONALLY RADIO AND AIR I DO NOT REGAIN POWER STEERING OR LIGHTS FOR ABOUT 5-10 MINUTES. I CAN HEAR A CHANGE IN THE ENGINE WHEN IT IS REGAINED. ONCE IT'S DONE I CAN DRIVE PERFECTLY NORMAL. MY CHECK ENGINE LIGHT IS ON AND OFF. WHEN I TURN MY CAR OFF THE LIGHTS ARE THERE DURING THE FIT AND OFF WHEN THE CAR IS ON. ALL THE CODES THROWN ARE ELECTRICAL. HELP! *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE TRAVELING 40 MPH THE POWER STEERING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS UNKNOWN.

THIS HAS HAPPENED INTERMITTENTLY BEFORE, BUT THIS TIME I LOST THE POWER STEERING ROUNDING A BEND. TOOK IT TO MY MECHANIC AND I NEEDED THE ENTIRE THING REPLACED FOR 800.00, QUOTED 1200.00 AT A DEALER. I CALLED GM AND DESPITE THE GM WEBSITE STATING RECALL OF "SATURN ION ALL MODEL YEARS 2004-2007" FOR LOSS OF POWER STEERING POSTED ON 3/31/14, I WAS TOLD MINE WASN'T INCLUDED BECAUSE I HAVE A 2004 SATURN ION 2. WHAT DOES THAT MEAN? DOESN'T "ALL MODEL YEARS" PERTAIN TO THE ION 1, 2, AND 3????? *TR

WHILE PARKING POWER STEERING LOCKED UP. *TR

DRIVING ON THE FLORIDA TURNPIKE NORTHBOUND ON MY WAY TO WORK ON MAY 6, 2014, GOING ABOUT 55 MPH, WHEN THE CAR TURNED OFF WHILE IN THE CENTER LANE. I HAD FOLLOWED ALL THE PROCEDURES THAT GM INSTRUCTED FOR RECALL #14V-047 USING THE KEY WITHOUT RING OUR ADDITIONAL KEYS. I HAVE BEEN DEALING WITH THIS ISSUE SINCE THE DAY OF PURCHASE BACK IN 2007. I HAVE PRESENTED THIS ISSUE TO THE DEALER NUMEROUS TIMES. FORTUNATELY, I WAS ABLE TO STOP THE CAR SAFELY, REMOVE THE KEY, PLACED IT BACK IN THE IGNITION AND THE CAR STARTED.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 133,720.

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAD NOT BEEN CONTACTED. KMJ

I HAVE TAKEN THIS CAR IN SEVERAL TIMES FOR THE SAME REASON... IDLE STICKS THEN IT SHUTS DOWN COMPLETELY OR IT WILL JUST CUT OFF WHILE I'M DRIVING IT. THE SATURN REPAIR SHOP COULDN'T FIND ANYTHING WRONG. I PAID FOR THIS 3 TIMES AND GAVE UP. I'VE ALSO HAD MY IGNITION REPAIRED ALREADY SO THIS RECALL DOES ME NO GOOD. I'VE ALREADY PAID FOR IT. NOW MY TIMING CHAIN BROKE AND I HAVE A CRACKED SEAL IN MY ENGINE. THERE WAS A RECALL FOR THIS TOO BUT THE YEAR OF MY CAR WAS NOT INCLUDED IN THAT RECALL.... I SPOKE WITH GM AND THEY'RE TELLING ME THAT MY 100,000 MILE OR 10 YR WARR. STOPPED NOVEMBER 2013. I BOUGHT THIS MAY, 2004 SO I THINK 10 YEARS WOULD BE MAY OF 2014. IS THERE ANYWAY TO GET MY MONEY BACK AND THEM PAY FOR THE TIMING CHAIN? SIGNED: ANGRY CONSUMER. *TR

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SHE ATTEMPTED TO DEPRESS THE CLUTCH PEDAL BUT NOTICED THAT THE PEDAL HAD RAISED EIGHT INCHES FROM WHERE IT NORMALLY WAS, PREVENTING HER FROM SHIFTING GEARS. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STALLED AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CLUTCH PEDAL WAS FRACTURED. AS A RESULT, THE MASTER CYLINDER, SLAVE CYLINDER AND THE CLUTCH PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 77,362 AND THE CURRENT MILEAGE WAS 79,810.