Tesla, Inc.: Electrical System › Software
Tesla, Inc. reported this defect to federal regulators on Jul 24, 2024 and put the number of vehicles at risk at 1,849,638. The repair is free for as long as the recall stands.
The defect
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
The risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
The remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
17 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Tesla Model 3 | 222 | 5 | 1 | 28 |
| 2024 Tesla Model S | 38 | 6 | 0 | 2 |
| 2024 Tesla Model X | 27 | 8 | 0 | 2 |
| 2024 Tesla Model Y | 335 | 5 | 4 | 75 |
| 2023 Tesla Model 3 | 429 | 12 | 1 | 73 |
| 2023 Tesla Model S | 115 | 13 | 0 | 8 |
| 2023 Tesla Model X | 195 | 17 | 2 | 19 |
| 2023 Tesla Model Y | 1,194 | 17 | 4 | 157 |
| 2022 Tesla Model 3 | 773 | 18 | 4 | 57 |
| 2022 Tesla Model S | 140 | 20 | 0 | 3 |
| 2022 Tesla Model X | 129 | 22 | 2 | 12 |
| 2022 Tesla Model Y | 874 | 20 | 8 | 91 |
| 2021 Tesla Model 3 | 674 | 22 | 5 | 46 |
| 2021 Tesla Model S | 179 | 24 | 2 | 13 |
| 2021 Tesla Model X | 41 | 24 | 0 | 3 |
| 2021 Tesla Model Y | 1,096 | 23 | 6 | 90 |
| 2020 Tesla Model Y | 283 | 24 | 0 | 48 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V554000.
Full record for the 2024 Tesla Model 3 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →