Chrysler (FCA US, LLC): Back Over Prevention › Display Function
Chrysler (FCA US, LLC) reported this defect to federal regulators on Sep 28, 2023 and put the number of vehicles at risk at 272,911. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Ram 2500 | 59 | 5 | 2 | 7 |
| 2023 Ram 1500 | 205 | 11 | 1 | 10 |
| 2023 Ram 2500 | 49 | 8 | 1 | 4 |
| 2023 Ram 3500 | 17 | 5 | 0 | 0 |
| 2022 Ram 1500 | 637 | 16 | 6 | 23 |
| 2022 Ram 2500 | 181 | 12 | 5 | 9 |
| 2022 Ram 3500 | 191 | 12 | 5 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V654000.
Full record for the 2024 Ram 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →