Ford Motor Company: Power Train › Automatic Transmission › Internal › Park Pawl
Ford Motor Company reported this defect to federal regulators on Sep 8, 2023 and put the number of vehicles at risk at 5,919. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles. The park pawl may not fully engage the park gear due to a casting defect in the transmission.
The risk
A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Ford E-350 | 2 | 1 | 0 | 0 |
| 2025 Ford F-650 SD | 4 | 3 | 0 | 0 |
| 2025 Ford F-750 SD | 0 | 2 | 0 | 0 |
| 2024 Ford E-350 | 2 | 1 | 0 | 0 |
| 2024 Ford F-650 Incomplete Chassis | 0 | 2 | 0 | 0 |
| 2024 Ford F-750 SD | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V625000.
Full record for the 2025 Ford E-350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →