General Motors, LLC: Steering
General Motors, LLC reported this defect to federal regulators on Aug 3, 2023 and put the number of vehicles at risk at 3,893. The repair is free for as long as the recall stands.
The defect
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
The risk
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
The remedy
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Chevrolet Silverado 2500 | 143 | 4 | 1 | 3 |
| 2024 Chevrolet Silverado 3500 | 51 | 3 | 0 | 2 |
| 2024 GMC Sierra 2500 | 108 | 4 | 0 | 2 |
| 2024 GMC Sierra 3500 | 51 | 3 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 23V549000.
Full record for the 2024 Chevrolet Silverado 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →