Jayco, Inc.: Visibility › Glass, Side/Rear
Jayco, Inc. reported this defect to federal regulators on Jun 9, 2020 and put the number of vehicles at risk at 449. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy
Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Entegra Accolade | 2 | 2 | 0 | 0 |
| 2020 Entegra Emblem | 1 | 1 | 0 | 0 |
| 2020 Entegra Esteem | 0 | 4 | 0 | 0 |
| 2020 Entegra Qwest | 2 | 7 | 0 | 0 |
| 2020 Entegra Redundant Odyssey | 0 | 4 | 0 | 0 |
| 2020 Entegra Vision | 2 | 2 | 0 | 0 |
| 2020 Jayco Alante | 2 | 3 | 0 | 0 |
| 2020 Jayco Greyhawk | 2 | 5 | 0 | 0 |
| 2020 Jayco Melbourne | 1 | 7 | 0 | 0 |
| 2020 Jayco Precept | 6 | 4 | 0 | 0 |
| 2020 Jayco Redhawk | 0 | 5 | 0 | 0 |
| 2020 Jayco Seneca | 1 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V337000.
Full record for the 2020 Entegra Accolade → · Recalls carrying a do-not-drive advisory → · Where this data comes from →