Ferrara Fire Apparatus, Inc.: Electrical System
Ferrara Fire Apparatus, Inc. reported this defect to federal regulators on Jul 20, 2016 and put the number of vehicles at risk at 24. The repair is free for as long as the recall stands.
The defect
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The remedy
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
24 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Ferrara Cinder | 0 | 4 | 0 | 0 |
| 2016 Ferrara Igniter | 0 | 5 | 0 | 0 |
| 2016 Ferrara Inferno | 0 | 5 | 0 | 0 |
| 2016 Ferrara Intruder | 0 | 3 | 0 | 0 |
| 2015 Ferrara Cinder | 0 | 4 | 0 | 0 |
| 2015 Ferrara Igniter | 0 | 5 | 0 | 0 |
| 2015 Ferrara Inferno | 0 | 5 | 0 | 0 |
| 2015 Ferrara Intruder | 0 | 3 | 0 | 0 |
| 2014 Ferrara Cinder | 0 | 2 | 0 | 0 |
| 2014 Ferrara Igniter | 0 | 4 | 0 | 0 |
| 2014 Ferrara Inferno | 0 | 2 | 0 | 0 |
| 2014 Ferrara Intruder | 0 | 1 | 0 | 0 |
| 2013 Ferrara Cinder | 0 | 1 | 0 | 0 |
| 2013 Ferrara Igniter | 0 | 3 | 0 | 0 |
| 2013 Ferrara Inferno | 0 | 2 | 0 | 0 |
| 2013 Ferrara Intruder | 0 | 1 | 0 | 0 |
| 2012 Ferrara Cinder | 0 | 1 | 0 | 0 |
| 2012 Ferrara Igniter | 0 | 3 | 0 | 0 |
| 2012 Ferrara Inferno | 0 | 2 | 0 | 0 |
| 2012 Ferrara Intruder | 0 | 1 | 0 | 0 |
| 2011 Ferrara Cinder | 0 | 1 | 0 | 0 |
| 2011 Ferrara Igniter | 0 | 4 | 0 | 0 |
| 2011 Ferrara Inferno | 0 | 3 | 0 | 0 |
| 2011 Ferrara Intruder | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V544000.
Full record for the 2016 Ferrara Cinder → · Recalls carrying a do-not-drive advisory → · Where this data comes from →