No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Equipment18V094000
Filed Feb 5, 201866 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2016 Inferno and International 4400, 2013-2016 Igniter, 2014-2017 Cinder and Freightliner M2 106, 2013-2014 Ember and 2013-2017 Kenworth T370 fire-fighting vehicles, equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Risk. A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy. Ferrara will notify owners, and Ferrara certified dealers or technicians will replace the relief valve retaining ring with one that is stainless steel, free of charge. The recall began on February 12, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
Electrical System16V544000
Filed Jul 20, 201624 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Risk. The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy. Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Electrical System16V534000
Filed Jul 13, 20162 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2014-2016 Igniter vehicles manufactured January 1, 2014, to May 2, 2016, equipped with certain Class 1 ES-KEY power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.
Risk. A short circuit may result in damage to components of the vehicle's electrical system, affecting their function, such as causing a loss of headlights, thereby increasing the risk of a crash. A short circuit may also increase the risk of a fire.
Remedy. Ferrara will notify owners, and dealers will upgrade the software and/or retrofit fuses, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100.
Suspension › Front › Control Arm › Lower Ball Joint15V560000
Filed Sep 4, 20158 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2013-2014 Igniter and Inferno firetrucks manufactured October 16, 2013, to December 10, 2014. The affected vehicles are built with independent front suspensions that may have loose ball joints.
Risk. A loose ball joint may separate from the steering linkage resulting in a loss of steering control and an increased risk of a crash.
Remedy. Ferrara will notify owners, and dealers will inspect the firetrucks and replace the affected suspension components, as necessary, free of charge. The recall is expected to begin in October 2015. Owners may contact Ferrara customer service at 1-225-567-7100 ext 3011.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2018. Source: NHTSA Office of Defects Investigation.