No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Suspension › Front18V174000
Filed Mar 14, 201859 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2004-2012 Inferno and Igniter emergency vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
Risk. A wheel separation from the vehicle can increase the risk of a crash.
Remedy. Ferrara will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 27, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
Electrical System16V544000
Filed Jul 20, 201624 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Risk. The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy. Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Electronic Stability Control (esc)11V507000
Filed Oct 12, 2011104 vehiclesFerrara Fire Apparatus, Inc
Defect. FERRARA IS RECALLING CERTAIN MODEL YEAR 2009-2011 INFERNO AND IGNITER VEHICLES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC), MANUFACTURED FROM APRIL 2009, THROUGH OCTOBER 2011. THE ESC MODULE MAY CAUSE THE ESC SYSTEM TO ACTIVATE UNNECESSARILY WHEN THE VEHICLE IS DRIVEN IN A PARTICULAR MANNER ON CERTAIN UNIQUE ROAD CONDITIONS AND MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION BY THE ESC MODULE.
Risk. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE FRONT AXLE OUTER WHEEL SERVICE BRAKE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE BY THE ESC. THESE CONDITIONS COULD INCREASE THE RISK OF A CRASH.
Remedy. FERRARA WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 25, 2011. OWNERS MAY CONTACT FERRARA AT 1-225-567-7100.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 14, 2018. Source: NHTSA Office of Defects Investigation.