No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Suspension › Front18V174000
Filed Mar 14, 201859 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2004-2012 Inferno and Igniter emergency vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.
Risk. A wheel separation from the vehicle can increase the risk of a crash.
Remedy. Ferrara will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 27, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
Electrical System16V544000
Filed Jul 20, 201624 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Risk. The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy. Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Parking Brake › Conventional › Air13V205000
Filed May 16, 201352 vehiclesFerrara Fire Apparatus, Inc
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2012 Igniter and Ultra firetrucks. These vehicles are equipped with Meritor axle assemblies that were built with disc brakes using MGM J24 series air brake chambers. In the affected axles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
Risk. Overheated brake components could result in a fire.
Remedy. Ferrara has notified all affected owners and has replaced all of the affected brake chambers. Owners may contact Ferrara at 1-800-443-9006.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 14, 2018. Source: NHTSA Office of Defects Investigation.