Mobility Works (WMK Inc.): Equipment Adaptive/Mobility
Mobility Works (WMK Inc.) reported this defect to federal regulators on May 18, 2016 and put the number of vehicles at risk at 11. The repair is free for as long as the recall stands.
The defect
Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
The remedy
Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Mobility Works Chevy Express 2500 | 1 | 1 | 0 | 0 |
| 2015 Mobility Works Ford E-250 | 0 | 1 | 0 | 0 |
| 2015 Mobility Works Ford E-350 | 3 | 1 | 0 | 0 |
| 2015 Mobilityworks Ford E150 | 0 | 1 | 0 | 0 |
| 2014 Mobility Works Chevy Express 2500 | 1 | 1 | 0 | 0 |
| 2014 Mobility Works Ford E-250 | 2 | 2 | 0 | 0 |
| 2014 Mobility Works Ford E-350 | 4 | 2 | 0 | 0 |
| 2014 Mobilityworks Ford E150 | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V317000.
Full record for the 2015 Mobility Works Chevy Express 2500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →