2015 Mobility Works Chevy Express 2500

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the electronic stability control (esc). It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Electronic Stability Control (esc)1
000

1 safety recall

Part 573 reports
Equipment Adaptive/Mobility16V317000
Filed May 18, 201611 vehiclesMobility Works (wmk Inc.)

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.

What owners reported

Newest filings
Electronic Stability Control (esc)
Filed Dec 27, 2018IN

I PURCHASED THIS VEHICLE USED, HAVE HAD AN ONGOING PROBLEM WITH THE "STABILITRAK SERVICE" LIGHT COMING ON, HAVE HAD IT INTO THE SHOP "AUTOTIRE" FOR SERVICE 2 TIMES, THEY HAVE REPLACED THE "STEERING WHEEL MOTION SENSOR" AND HAD THE "ANGLE SENSOR" NEITHER HAVE FIXED THE PROBLEM. WHILE THERE IS NO RECALL FOR THIS THERE SHOULD BE, SOUNDS LIKE A DESIGN FLAW WITH NO APPARENT SOLUTION, THE "SERVICE STABILITRAK" LIGHT COMES ON ALL THE TIME, NO MATTER IF VAN IS SETTING STILL, DRIVING, EVEN IN PARK. I AM NOT REAL SURE WHO TO CONTACT WITH SOMETHING LIKE THIS WITHOUT BEING CHARGED HUNDREDS IF NOT THOUSANDS OF DOLLARS, HAVE ALREADY HAD DOWNTIME AND APROX $500 IN COST ALREADY. THIS IS SOMETHING THE GM SHOULD FIND THE FIX AND RECALL, I SEE THERE ARE MANY VEHICLES AND MANY YEARS INVOLVED. WE USE THIS FOR OUR COMPANY AND TIME IS MONEY. THE DATE LISTED BELOW IS THE 1ST TIME I TOOK IN FOR SERVICE.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2015
YearComplaintsRecallsFiresDeathsAssessment
2015 — this page1100Routine
20141100Routine

Compare every Chevy Express 2500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 18, 2016. Source: NHTSA Office of Defects Investigation.