2015 Mobility Works Ford E-350

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Power Train3
000

1 safety recall

Part 573 reports
Equipment Adaptive/Mobility16V317000
Filed May 18, 201611 vehiclesMobility Works (wmk Inc.)

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.

What owners reported

Newest filings
Power Train
Filed Jan 5, 201841,703 milesCA

WHILE THIS VEHICLE (A SCHOOL BUS, WITH STUDENTS ABOARD), WAS BEING OPERATED ON THE A CITY STREET, THE SCHOOL BUS STOPPED AT A RED TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN THE SCHOOL WOULD NOT THEN MOVE FORWARD OR BACK REGARDLESS OF THE GEAR SELECTED. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR. THE SCHOOL BUS WAS TOWED TO FORD AND IT WAS FOUND THAT THE COAST CLUTCH DRUM, RETURN SPRING AND COAST CLUTCH HUB ASSEMBLY SPLINES DAMAGED. AFTER REPLACEMENT VEHICLES TRANSMISSION SHIFTS AND ENGAGES ALL GEARS. THIS BREAK DOWN RESULTED IN HAVING TO TRANSFER SPECIAL NEED STUDENTS FROM ONE BUS TO ANOTHER IN THE MIDDLE OF A BUSY INTERSECTION.

Power Train
Filed Jan 5, 201849,131 milesCA

WHILE THIS VEHICLE (A SCHOOL BUS, WITH STUDENTS ABOARD), WAS BEING OPERATED ON THE A CITY STREET, THE SCHOOL BUS STOPPED AT A RED TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN THE SCHOOL WOULD NOT THEN MOVE FORWARD OR BACK REGARDLESS OF THE GEAR SELECTED. THE TRANSMISSION WOULD NOT ENGAGE INTO ANY GEAR. THE SCHOOL BUS WAS TOWED TO FORD AND IT WAS FOUND THAT THE COAST CLUTCH DRUM, RETURN SPRING AND COAST CLUTCH HUB ASSEMBLY SPLINES DAMAGED. AFTER REPLACEMENT VEHICLES TRANSMISSION SHIFTS AND ENGAGES ALL GEARS. THIS BREAK DOWN RESULTED IN HAVING TO TRANSFER SPECIAL NEED STUDENTS FROM ONE BUS TO ANOTHER IN THE MIDDLE OF A BUSY INTERSECTION.

Power Train
Filed Aug 1, 20164,900 milesFL

DRIVING AT 70 MILES PER HOUR ON 1NTERSTATE 4 IN THE CENTER OF 3 LANES THE CAR LOST POWER AND AFTER TRYING TO ACCELERATE,IT COMPLETELY SHUT DOWN. WE WERE FORTUNATE TO BE ABLE TO CROSS OVER TO THE RIGHT LANE AND EVENTUALLY FIND A PLACE ON THE SHOULDER OF THE ROAD. THIS CAR HAS THE PUSH BUTTON START AND CANNOT BE STARTED WITHOUT DEPRESSING THE BRAKE.IN THIS SITUATION IT WOULD PROBABLY CAUSED A CHAIN REACTION ACCIDENT.AFTER READING SOME OTHER COMPLAINTS ON THIS HAPPENING THERE HAS TO BE SOME WAY THIS CAN BE PREVENTED.THE ANALYSIS OF THIS PROBLEM BY THE DEALERSHIP IS THE THROTTLE BODY ASSEMBLY WAS FAULTY.THIS WAS A PROBLEM WITH ALL FORD EDGES FROM 2010 AND OTHER VEHICLES.I PAID $572.00 WHEN I HAD TO HAVE IT REPLACED ON MY 2010 EDGE,BECAUSE I WAS TOLD IT WAS NOT PART OF THE DRIVE TRAIN.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
2015 — this page3100Routine
20144200Routine
20030200Routine
20020200Routine
20012200Routine

Compare every Ford E-350 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 18, 2016. Source: NHTSA Office of Defects Investigation.