2014 Mobility Works Ford E-350

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering2
000
Unknown or Other1
000
Tires1
000

2 safety recalls

Part 573 reports
Equipment Adaptive/Mobility16V317000
Filed May 18, 201611 vehiclesMobility Works (wmk Inc.)

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.

Equipment Adaptive/Mobility14V641000
Filed Oct 10, 2014834 vehiclesMobility Works (wmk Inc.)

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

What owners reported

Newest filings
Unknown or Other
Filed Feb 22, 2018WA

CPSC:MY 8 YEAR OLD GIRL SOMEHOW WRAPPED THE SEAT BELT AROUND HER WAIST. WHEN SHE UNBUCKLED, IT TIGHTENED UP. THE MORE SHE STRUGGLED THE TIGHTER IT GOT. I FINALLY HAD TO CUT THE SEAT BELT OFF.*DT *JS

Tires
Filed Apr 2, 201725,000 milesOK

WIFE DRIVING VEHICLE AND LEFT REAR HANKOOK DYNAPRO AT LT245/75R16 EXPLODED. THIS CAUSED TIRE TO COME APART.TIRE EXPLODED

Steering
Filed Aug 8, 201641,223 milesMI

VEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL HORIZONTAL PLAY WITH NORMAL WEAR AS SEEN IN HIGHER MILEAGE VEHICLES.

Steering
Filed Aug 8, 201642,931 milesMI

VEHICLE WAS FOUND TO HAVE SEVERE VERTICAL PLAY IN ALL FOUR TIE ROD END JOINTS. NOT TYPICAL WITH HORIZONTAL PLAY NORMALLY FOUND IN HIGHER MILEAGE VEHICLES

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20153100Routine
2014 — this page4200Routine
20030200Routine
20020200Routine
20012200Routine

Compare every Ford E-350 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 18, 2016. Source: NHTSA Office of Defects Investigation.