2014 Mobility Works Ford E-250

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission1
000
Electrical System1
000

2 safety recalls

Part 573 reports
Equipment Adaptive/Mobility16V317000
Filed May 18, 201611 vehiclesMobility Works (wmk Inc.)

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy. Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.

Equipment Adaptive/Mobility14V641000
Filed Oct 10, 2014834 vehiclesMobility Works (wmk Inc.)

Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.

What owners reported

Newest filings
Power Train › Automatic Transmission
Filed Feb 21, 201760,124 milesMA

THIS IS THE THIRD TIME THIS VEHICLE HAS BEEN IN FOR TRANSMISSION WORK. NOW THE DEALER WILL ONLY COVER A THIRD OF THE COST. THE DEALER REPAIRED THE TRANSMISSION UNDER WARRANTY, NOW THEY ARE SAYING BECAUSE WE DIDN'T HAVE TO PAY FOR IT, THE WARRANTY IS UP. YET THEIR WEB-SITE STATES 3 YEARS AFTER REPLACEMENT. WE ARE NOT PAYING THE BILL.

Electrical System
Filed Oct 31, 2014260 milesKS

SPEEDOMETER ACTED UP WHILE DRIVING COME TO A COMPLETE STOP STAYED AT ABOUT 13 MPH. CONTINUED TO DRIVE AGAIN AND IT SHOWED I WAS GOING ABOUT 13 MPH FASTER THEN I WAS ACTUALLY GOING DID THIS FOR ABOUT 6-8 MILES. I LET IT SET FOR ABOUT 30 MINUTES IT THEN SOMEHOW FIXED ITSELF. I FEEL THIS IS A SAFETY ISSUE BECAUSE YOU CANT EXACTLY TELL THE SPEED YOUR GOING WHICH EFFECTS EVERYONE AROUND YOU THIS IS A COMPANY VAN MY FELLOW ASSOCIATE ALSO HAS HAD THIS PROBLEM WITH THE EXACT SAME VAN. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20150100Routine
2014 — this page2200Routine
20030200Routine
20020200Routine
20010200Routine

Compare every Ford E-250 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 18, 2016. Source: NHTSA Office of Defects Investigation.