Filed Oct 15, 20267,509 vehiclesPrevost Car (US) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk. Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Remedy. Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.
Filed Jul 9, 20242,653 vehiclesPrevost Car (US) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Risk. An unstable wheelchair increases the risk of injury to lift occupants.
Remedy. Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Defect. ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS ASTRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM 'R' (REVERSE) TO 'D' (DRIVE) SHOULD THE PHONE RECEIVE A CALL.
Risk. THIS INTERFERENCE CAN CAUSE THE TRANSMISSION TO NOT OPERATE OR CAUSE IMPROPER SHIFTING, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.
Remedy. PREVOST WILL MAIL STICKERS AND INSTALLATION INSTRUCTIONS TO THEIR OWNERS AND WILL ALSO ARRANGE TO HAVE THE TRANSMISSION SOFTWARE UPGRADED. THE RECALL BEGAN ON FEBRUARY 13, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.
Defect. ON CERTAIN MOTOR COACHES EQUIPPED WITH BENDIX SR-7 SPRING BRAKE MODULATING VALVES, THE INTERNAL RUBBER CHECK VALVE MAY LEAK CAUSING A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.
Risk. THIS COULD CAUSE DELAY OR FAILURE IN APPLYING THE PARKING BRAKES WHICH COULD RESULT IN A VEHICLE ROLL AWAY, INCREASING THE RISK OF A CRASH.
Remedy. PREVOST IS WORKING WITH BENDIX TO REPAIR THESE VEHICLES (PLEASE SEE 07E037). BENDIX WILL INSTALL A CHECK VALVE REPAIR KIT FOR THE AFFECTED SR-7 SPRING BRAKE MODULATING VALVE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2007. OWNERS MAY CONTACT BENDIX AT 1-440-329-9000 OR PREVOST AT 1-418-831-2046.
Defect. ON CERTAIN MOTOR COACHES EQUIPPED WITH BENDIX SR-7 BRAKE VALVES, THE CHECK VALVE INSIDE THE VALVE CAVITY MAY NOT PROPERLY SET, CAUSING INTERNAL AIR LEAKAGE. IF THE CHECK VALVE DOES NOT PROPERLY SEAT, THE RESULTING LEAKAGE CAN CAUSE A DELAY IN THE APPLICATION OF THE SPRING BRAKES TO PARK THE VEHICLE AFTER THE OPERATOR PULLS THE DASH VALVE BUTTON.
Risk. THE DELAYED PARKING BRAKE APPLICATION CAN OCCUR WITHOUT WARNING, LEADING TO UNINTENDED VEHICLE ROLLAWAY INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE VALVES AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 5, 2006. OWNERS MAY CONTACT PREVOST AT 418-831-2046.
Defect. ON CERTAIN MULTIPLEX MOTOR COACHES, THE WIPER MOTOR THERMAL PROTECTION IS STOPPING THE MOTOR WHEN THE WIPERS ARE FUNCTIONING FOR A LONG TIME IN SECOND SPEED.
Risk. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL INSTALL A NEW WIPER HARNESS AND A NEW MULTIPLEX PROGRAM WILL BE DOWNLOADED IN ALL COACHES. THE RECALL BEGAN ON NOVEMBER 23, 2005. OWNERS MAY CONTACT PREVOST AT 1-418-831-2046.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 15, 2026. Source: NHTSA Office of Defects Investigation.