Prevost Cars, Inc.: Equipment
Prevost Cars, Inc. reported this defect to federal regulators on Jan 9, 2008 and put the number of vehicles at risk at 392. The repair is free for as long as the recall stands.
The defect
ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS ASTRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM 'R' (REVERSE) TO 'D' (DRIVE) SHOULD THE PHONE RECEIVE A CALL.
The risk
THIS INTERFERENCE CAN CAUSE THE TRANSMISSION TO NOT OPERATE OR CAUSE IMPROPER SHIFTING, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.
The remedy
PREVOST WILL MAIL STICKERS AND INSTALLATION INSTRUCTIONS TO THEIR OWNERS AND WILL ALSO ARRANGE TO HAVE THE TRANSMISSION SOFTWARE UPGRADED. THE RECALL BEGAN ON FEBRUARY 13, 2008. OWNERS MAY CONTACT PREVOST AT 1-418-831-5432.
15 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2008 Prevost H3-41 | 0 | 7 | 0 | 0 |
| 2008 Prevost H3-45 | 0 | 10 | 0 | 0 |
| 2008 Prevost X3-45 | 0 | 16 | 0 | 0 |
| 2007 Prevost H3-41 | 0 | 5 | 0 | 0 |
| 2007 Prevost H3-45 | 0 | 6 | 0 | 0 |
| 2007 Prevost X3-45 | 0 | 9 | 0 | 0 |
| 2006 Prevost H3-41 | 0 | 6 | 0 | 0 |
| 2006 Prevost H3-45 | 0 | 6 | 0 | 0 |
| 2006 Prevost Xlii | 0 | 2 | 0 | 0 |
| 2005 Prevost H3-41 | 0 | 4 | 0 | 0 |
| 2005 Prevost H3-45 | 0 | 5 | 0 | 0 |
| 2005 Prevost Xlii | 0 | 5 | 0 | 0 |
| 2004 Prevost H3-41 | 0 | 5 | 0 | 0 |
| 2004 Prevost H3-45 | 0 | 6 | 0 | 0 |
| 2004 Prevost Xlii | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 08V007000.
Full record for the 2008 Prevost H3-41 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →