Page 2 of 6 · complaints 51–100 of 293

2004 Pontiac Grand AM complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Mar 24, 2015SC

2000 PONTIAC GRAND AM. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD

Electrical System
Filed Mar 19, 2015179,053 milesMO

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE SECURITY WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,053. UPDATED 4/30/15*CN

Electrical SystemCrash
Filed Mar 16, 2015109,658 milesNY

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT AT 10 MPH, THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 109,658.

Electrical System
Filed Mar 12, 2015130,000 milesAR

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), BUT THE RECALL REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE DEALER REPLACED THE TUMBLER IN THE IGNITION SWITCH, BUT IT BECAME DIFFICULT TO SHIFT GEARS AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Electrical System
Filed Mar 5, 2015IL

IN JANUARY 2009, THE IGNITION SWITCH LOCKED ON MY GRAND AM WITHOUT WARNING OR REASON. IT REQUIRED ME GETTING THE CAR TOWED TO A SHOP AND PAYING $438.61 TO HAVE IT REPAIRED. RECENTLY GM ANNOUNCED THAT THERE IS A KNOWN ISSUE W/THE IGNITION SWITCH. I'VE MADE SEVERAL ATTEMPTS TO SPEAK WITH SOMEONE ABOUT BEING REIMBURSED FOR THE REPAIRS W/OUT SUCCESS. I'M BEING TOLD THAT THE ONLY THING I CAN DO IS HAVE THE "KEY" COVERED SO NO OTHER KEYS CAN BE ATTACHED. I HAVE MY DATED RECEIPT SHOWING THE IGNITION HAD TO BE REPLACED INCLUDING THE LOCK CYLINDER. PLEASE CONTACT ME BACK REGARDING THIS MATTER. *TR

Electrical SystemCrash
Filed Mar 4, 2015170,000 milesNY

DRIVING MY 2004 PONTIAC GRAND AM HOME FORM GROCERY SHOPPING AND TRIED TO GET INTO LEFT HAND TURN ONLY LANE, BUT CAR WOULDN`T SLOW DOWN AND I DIDN`T WANT TO REAR END THE PERSON AHEAD AS THERE WAS A LOT OF TRAFFIC THAT DAY SO I VEERED TO THE RIGHT TO GET INTO A PARKING LOT TO PULL MY EMERGENCY BRAKES, BUT WAS BROAD SIDED. I HAVE OVER $2,300.00 WORTH OF DAMAGE TO MY CAR AND MY MECHANIC SAID IT IS THE IGNITION SWITCH ON THE 2004 PONTIAC GRAND AM, AND THERE SHOULD HAVE BEEN A FULL REPLACEMENT OF THAT WHEN THE RECALL WAS DONE REGARDING THE IGNITION. ALL THAT WAS DONE FOR ME WAS A PLASTIC INSERT WAS ADHERED TO MY IGNITION KEY. GM NEEDS TO RECALL THESE CARS AND REPLACE THE IGNITION SWITCHES. THEY ALSO OWE ME A LOT IN REPAIRS DONE TO MY CAR. *TR

Electrical System
Filed Mar 3, 2015116,000 milesMI

I HAD MY IGNITION LOCK CYLINDER TUMBLERS REPLACED BY A LOCK SMITH BECAUSE KEY KEPT STICKING AND NOW MY CAR DOES NOTHING WHEN I GO TO START IT WITH KEY. IT STARTS W/ REMOTE START BUT ODOMETER HAND AND ETC GO SIDE TO SIDE REALLY FAST. MY HEAD LIGHTS, HEATER AND DASH LIGHTS DON'T WORK. SECURITY LIGHT IS NOT ON. THE KEY WILL TURN THE CAR OFF WHEN I USE REMOTE STARTER. CAR TURNED OFF WHILE DRIVING TWICE BEFORE AND AFTER TUMBLER REPLACEMENT. *TR

Electrical System
Filed Feb 23, 201552,000 milesMD

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE THE VEHICLE WAS IDLING, THE DRIVER'S KNEE CAME IN CONTACT WITH THE KEY AND THE VEHICLE STALLED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 4/15/15*CN

Electrical System
Filed Jan 29, 2015IL

2004 PONTIAC GRAND AM. CAR FAILED TO START WHEN THE KEY WOULD NOT TURN IN THE IGNITION LOCK CYLINDER. *TA THE IGNITION LOCK CYLINDER WAS REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT, DUE TO THE RECALL. *JB

Electrical System
Filed Jan 5, 2015AZ

GM REIMBURSEMENT FOR CONSUMERS OUT-OF-POCKET REPAIR EXPENSES INCURRED PRIOR TO THE GM RECALL. *MW CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER WAS INFORMED HE WOULD NOT RECEIVE REIMBURSEMENT, BECAUSE THE KNOWN DEFECT AND CORRECTION WAS NOT APPARENT IN THE REPAIR INVOICE. *JB THE CONSUMER STATED ON THREE SEPARATE OCCASIONS HE AND HIS WIFE EXPERIENCED LOSS OF ENGINE POWER RESULTING IN THE VEHICLE BEING TOWED. THE IGNITION SWITCH WAS REPLACED. *JB THE CONSUMER IS REQUESTING REIMBURSEMENT. UPDATED 02/05/15*JB

Electrical System
Filed Dec 29, 2014PA

2004 PONTIAC GRAND AM. PROBLEMS WITH CAR KEY IGNITION AND STARTING UP. *TA THE CONSUMER STATED SHE WAS ONLY ABLE TO DRIVE THE VEHICLE FOR A MILE, BEFORE IT COMPLETELY SHUT OFF. THE REPAIR SHOP REPLACED THE IGNITION LOCK CYLINDER. *JB

Electrical System
Filed Dec 19, 2014167,523 milesNC

OWNER OF THE 2004 PONTIAC WAS LEAVING WORK AND JUST CUT OFF WHILE IN RUN POSITION. *TR

Electrical System
Filed Dec 14, 2014110,000 milesOK

FIRST I WANT TO INFORM YOU THAT YOUR WEBSITE DOES NOT WORK CORRECTLY WITH INTERNET EXPLORER. I TRIED TO FILE A COMPLAINT AND THE AFFECTED PARTS : SECTION WOULD NOT WORK. I'M USING SAFARI AND THE AFFECTED PARTS: SECTION WORKS. GM RECALL 14350 / NHTSA 14V400 SHOULD BE AMENDED TO HAVE GM PROVED TWO CUT KEYS WITH TWO KEY RINGS AND THE INSERTS LISTED ON THE RECALL. I WAS A GM SERVICE MANAGER AND TECH FOR OVER 17 YEARS AND KNOW HOW THE RECALL SYSTEM WORKS. THE PROBLEM WITH THE RECALL IS: 1: VEHICLES OVER 10 YEARS HAVE HAD THE IGNITION LOCK CYLINDER REPLACED. 2: AFTERMARKET REPLACEMENT KEYS ARE NOT THE SAME DESIGN AS THE OEM KEYS TO ALLOW THE INSERTS AND ARE FLAT METAL. 3: THE RECALL USES A INSERT IN THE CUT SLOT THAT DOES NOT WORK IN AFTERMARKET KEYS. ON 10/14 /2014, I WENT TO MY LOCAL GM DEALERSHIP TO HAVE THE RECALL DONE. THE SERVICE ADVISOR INFORMED ME THAT THE RECALL COULD NOT BE DONE WITH THE AFTERMARKET KEY. DO I NEED TO HAVE THE DEALERSHIP CUT ME TWO KEYS AT A COST OF $30. I CAN GET A REPLACEMENT KEY CUT AT ACE HARDWARE OR WAL MART FOR $2.00. AFTERMARKET IGNITION LOCK CYLINDER REPLACEMENT KITS INCLUDE A FLAT METAL KEY. PLEASE CONTACT GM ON THE NUMBER OF COMPLETED RECALL 14350 / NHTSA 14V400. THE LARGE NUMBER OF UNCOMPLETED RECALLS IS DUE TO THE CONTENTS OF MY LETTER. THANK YOU *TR

Electrical System
Filed Dec 1, 201483,000 milesIL

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED AND THE CONTACT EXPERIENCED EXTREME DIFFICULTY TURNING THE KEY IN THE IGNITION. THE FAILURE PROGRESSED FOR MONTHS AND THE CONTACT LATER RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE REMEDY FOR THE RECALL REPAIR FAILED TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INSPECT OR DIAGNOSE THE FAILURE WITH THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO REMEDY FOR THE CONTACT OTHER THAN TO GET THE VEHICLE DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

Air Bags
Filed Nov 21, 2014IA

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHEN THE CONTACT INSERTED THE KEY INTO THE IGNITION SWITCH, THE KEY COULD NOT BE TURNED. IN ADDITION, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

SteeringCrash1 injured1 killed
Filed Nov 14, 2014ND

THE VEHICLE WENT SIDEWAYS AND THEY WERE UNABLE TO CORRECT IT AND WERE T-BONED IN THE DRIVERS DOOR. AT THE TIME OF THE CRASH IS WAS STATED AS ROAD CONDITIONS, BUT WITH THIS RECALL AND THE FACT THAT A LOT OF STUFF USED TO HANG FROM THE KEY CHAIN, WE ARE NOW WONDERING IF THE CAR SHUT OFF AND THEY WERE UNABLE TO CORRECT THE SITUATION. *TR

Electrical System
Filed Nov 14, 2014NY

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT INDICATED THAT THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES BUT THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER BUT, AFTER WAITING FOR LONGER THAN THREE HOURS, THE CONTACT WAS NOTIFIED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Nov 13, 2014187,000 milesWI

AFTER TURNING CAR OFF FOR 3 MINUTES, KEY WOULD NOT TURN IN THE IGNITION. ON JUNE 11TH I TOOK IT TO A MECHANIC. HE SAID THAT WEIGHT OF KEYS WAS THE LIKELY CULPRIT IN DAMAGING TUMBLERS INSIDE IGNITION SWITCH. IT COST $369.20 TO REPLACE IGNITION LOCK CYLINDER. ALL I HAD ON MY KEY RING WAS CAR KEY, FOB, AND HOUSE KEY, WHICH IS ALL I HAVE EVER HAD ON ANY KEY RING FOR ANY CAR I'VE OWNED AND I'VE NEVER HAD THIS KIND OF PROBLEM WITH ANY OTHER MAKE/MODEL OF CAR. RECALL # 14350 WILL CHANGE OUT THE KEY STATING THAT "IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE...EXPERIENCES SOME OTHER JARRING EVEN, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE 'RUN' POSITION." THIS SORT OF "JARRING EVENT" MESSES WITH THE TUMBLERS, WHICH IS WHAT HAPPENED WITH MY CAR OVER TIME. CHANGING THE KEYS SHOULD HELP TO PREVENT THE KEY FROM DAMAGING THE TUMBLERS THUS CAUSING IT TO MOVE FROM THE 'RUN' POSITION BUT IF THE FACTORY KEY HOLDS "TOO MUCH" WEIGHT CAUSING DAMAGE TO THE TUMBLERS, THIS DAMAGE, IN MY OPINION, SHOULD BE ADDRESSED BY GM AS WELL! *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Nov 13, 201463,130 milesAL

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE ANTI-THEFT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,130. DJR

Air BagsCrash1 injured
Filed Nov 6, 2014140,000 milesMN

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE TRAVELING APPROXIMATELY 20 MPH, THE VEHICLE STRUCK A BUMP IN THE ROAD AND INTERMITTENTLY SHUT OFF. THE CONTACT INDICATED THAT THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE AND TO AVOID A CRASH INTO ON COMING TRAFFIC, THE CONTACT SWERVED TO THE RIGHT. THE TIRES WENT FLAT AND THE CONTACT CRASHED INTO A CURB. THE AIR BAG DEPLOYED DIRECTLY IN THE CONTACT'S FACE AND THE VEHICLE COASTED DUE TO THE INTERMITTENT FAILURE. THE RESIDUE FROM THE DRIVER SIDE AIR BAG WAS CONSUMING THE VEHICLE SO THE CONTACT AND THE PASSENGER EXITED THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK AND BACK. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE DRIVER AND THE PASSENGER DID NOT RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND REPAIR. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) A FEW DAYS AFTER THE FAILURE AND WAS WAITING FOR THE DEALER TO SCHEDULE THE RECALL REPAIR ALONG WITH THE REPAIRS FROM THE FAILURE THAT OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Electrical System
Filed Nov 5, 2014147,868 milesPA

I HAD ALL ISSUES SERVICE , THE VEHICLE CONTINUES TO HAVE ELECTRICAL ISSUE BURNING OUT FUSES CAR WONT START. THERE IS NO CHECK ENGINE TO INDICATE CAUSE IF FAULTY FUSE. TOOK THE CAR TO SEVERAL MECHANIC NO ONE CAN SOLVE THE ISSUE CAR WONT START. *TR

Air BagsCrash
Filed Nov 5, 2014TX

TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DETAILS OF THE CRASH WERE NOT AVAILABLE. THE CONTACT STATED THAT THERE WERE ALSO PROBLEMS WITH THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Equipment
Filed Nov 2, 2014TX

I HAD TO HAVE THE IGNITION LOCK CYLINDER UPDATED ON MY 2004 GRAND AM IN 2011 AT THE COST OF $514.77. NOW MY CAR S BEING RECALLED FOR THE KEY FOB CAUSING THE IGNITION SWITCH TO SHUT DOWN. WHILE TAKING CARE OF THE KEY PROBLEM CAN A GM DEALER BE RESPONSIBLE FOR GIVING ME MY MONEY BACK ON THE PREVIOUS NEW IGNITION SWITCH? *TR

Fuel System, Gasoline
Filed Oct 30, 201434,000 milesGA

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 04V301000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 34,000.

Electrical System › Ignition › Switch
Filed Oct 14, 2014120,000 milesKY

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Electrical SystemFire
Filed Oct 8, 2014125,000 milesTN

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BEGAN TO SMOKE. THE INSTRUMENT PANEL GAUGES FAILED TO WORK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Electrical System
Filed Sep 26, 2014IN

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED NHTSA CAMPAIGN 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT A PERMANENT FIX. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

Electrical System
Filed Sep 12, 2014MO

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Aug 20, 2014166,000 milesNY

DURING TRAFFIC MY 2004 PONTIAC GRAND AM JUST SHUT ITSELF OFF! MOMENTS BEFORE I DID HIT A POTHOLE. SUDDENLY, THE LIGHTS IN DASH ILLUMINATED, BELLS SOUNDED, AND MY KEY INDEPENDENTLY MOVED FROM THE ON POSITION TO OFF. I LOST POWER STEERING, BRAKES. THE CAR SLOWED TO A STOP. I CALLED 911 IN DESPERATE FEAR OF BEING HIT.-CAR WOULDN'T RESTART, KEY WOULDN'T COME OUT OF IGNITION. I BECAME ANGERED AND POUNDED ON THE IGNITION AREA AND NEAR THE RADIO. THE CAR THEN WAS ABLE TO RESPOND AND TURN ON. I LEARNED THAT MY CAR HAD BEEN RECALLED IN JULY, BUT THERE IS NO REMEDY ON HOW TO FIX IT. I WAS TOWED TO THE DEALER. MECHANIC, AT DEALER, SAID NO CODES CAME UP TO INDICATE A PROBLEM. HE SAID THOUGH I HAD SOME MILES ON MY CAR, THE CAR WAS IN TERRIFIC CONDITION AND DIDN'T APPEAR TO BE THIS OLD. I TOLD HIM THAT I HAVE BEEN IMPECCABLE WITH MY CAR. THE SERVICE MANAGER TOLD ME THEY AREN'T GOING TO DO ANYTHING BECAUSE THERE IS NO REMEDY. HOWEVER, THE SERVICE MANAGER SAID MY CAR IS NOT SAFE. I WAS NEVER SO SCARED IN MY LIFE. ALL I COULD THINK ABOUT WAS MY CHILDREN. MY LIFE WAS ENDANGERED AS THERE WAS NO WAY TO MAKE MY CARE INDICATE THERE WAS A PROBLEM- FLASHERS WEREN'T RESPONDING. ON MAY 23, 2014, I HIT A POT HOLE PRETTY HARD WHILE ENTERING A PARKING LOT (I WAS GOING SLOW), MY CAR SHUT OFF AND ON IN MOMENTS, LOST POWER STEERING MOMENTARILY. THE KEY WAS STUCK BETWEEN ON AND OFF, NOT COMING OUT OF THE IGNITION. I WAS TOWED TO THE DEALER, THEY REPLACED THE IGNITION. ACCORDING TO MY PAPERWORK AND REPAIR BY

Engine
Filed Aug 18, 2014197,745 milesOK

I PURCHASED A CAR FROM AN INDIVIDUAL WHO ADVERTISED A CAR FOR SALE BY STATING"AC WORKS HEATER WORKS" UNFORTUNATELY WITHIN 45 MIN AFTER PURCHASING THE VEHICLE I WAS LEFT STRANDED ON SIDE OF THE ROAD IN EXTREMELY HIGH HEAT DUE TO CAR DYING BECAUSE IT OVERHEATED BUT I WASNT AWARE OF IT BECAUSE IT NEVER GOT HOT ON TEMP GAUGE BECAUSE I LATER FOUND OUT THERE WAS NO THERMOSTAT IN THE MOTOR.. I WAS UNABLE TO GET THE SELLER TO ANSWER HER PHONE OR RETURN MY CALLS. THE AC CAN'T WORK WITHOUT A THERMOSTAT AND HEATER NEEDS HEATER CORE IN ORDER TO WORK IN WHICH THE CAR HASN'T ONE. I'M STUCK WITH A VEHICAL THAT I CAN'T DRIVE AND THE SELLER WAS AWARE OF THE PROBLEMS CONCERNING THE CAR BUT FAILED TO MENTION ANYTHING WAS WRONG WITH CAR. *TR

Electrical System
Filed Jul 28, 2014150,000 milesIL

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE IGNITION MADE A CLICKING SOUND AND STARTED TO SMOKE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Electrical System
Filed Jul 24, 2014190,000 milesWI

REPORT RECEIPT DATE: JULY 03, 2014 NHTSA CAMPAIGN NUMBER: 14V400000 COMPONENT(S): ELECTRICAL SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 6,729,742 KEY WOULDN'T TURN IN IGNITION. ON JUNE 10, 2014, I GOT THE KEY TO TURN ON AND START THE CAR BUT IT WOULD NOT TURN ALL THE OFF. I HAD TO DISCONNECT THE BATTERY WHEN THE CAR WAS PARKED. ON JULY 11, 2014 I TOOK THE CAR TO FISCHBACH TIRES 1200 N SPRING ST, BEAVER DAM, WI 53916 (920) 887-3711 TO FIX THE PROBLEM. THEY REPLACED THE IGNITION SWITCH AND GAVE ME TWO NEW KEYS AND I WAS CHARGED $369.20. CAN I BE REIMBURSED FOR THIS CHARGE SINCE IT IS PART OF THIS RECALL AND IF SO, HOW DO I GO ABOUT IT? *TR

Engine
Filed Jul 24, 201473,000 milesAZ

MY CAR WILL CRANK BUT WON'T TURN OVER AND START. *TR

Electrical SystemCrash
Filed Jul 21, 2014100,000 milesVA

MY CONCERN IS ABOUT MY FUTURE SAFETY IN MY PONTIAC GRAND AM. SINCE THESE RECALLS HAVE BEEN GOING OUT I HAVE CHECKED TO SEE IF THIS CAR WILL BE ON THE LIST. I HAVE HAD TO REPLACE MY IGNITION THREE TIMES LAST REPLACEMENT WAS IN 2011, I WAS LUCKY THAT WHEN THE REPLACEMENTS TOOK PLACE MY CAR HAD FAILED TO START AND I WASN'T DRIVING, HOWEVER IN JAN OF 2014 WHEN DRIVING DURING A SNOW STORM TRYING TO GET HOME, MY CAR HIT AN ICE PATCH AND SLIDE INTO A GUARD RAIL. THE IMPACT WAS SO HARD THAT IT DAMAGED AND BENT MY LEFT SIDE BUMPER, BREAKING THE HEADLIGHT TO PIECES. TO REPLACE THE HEADLIGHT THE BUMPER REQUIRED TO BE PULLED OUT AND STRAIGHTEN. MY AIR BAG DID NOT DEPLOY ON IMPACT, EVEN THOUGH I HIT MY HEAD ON THE HEADLINER, AND THERE WAS MAJOR DAMAGE TO THE CAR. I LIVE IN THE MOUNTAINS OF VA, HOW FAST WAS THE CAR GOING, I AM NOT SURE BUT I CAN GUESS IMPACT WAS ABOUT 20/25 MPH. EVEN THOUGH THE POLICE DID COME (ONLY BECAUSE THEY WITNESS THE INCIDENT) NO POLICE REPORT WAS FILED, I HAVE BEEN LOOKING FOR THIS CAR TO BE RECALLED AND SURE ENOUGH ITS ON THE LIST AS OF JULY 3 2014. I HAVE NOT RECEIVED A LETTER ON THE RECALL, NOR DOES IT SHOW UP ON THE CARS VIN. THE ROADS IN MY LOCATION ARE MOUNTAIN ROADS WITH CURVE AFTER CURVE AND UP AND DOWNS, ALTHOUGH THE SPEED LIMITS ARE REDUCED IN ORDER TO DRIVE SAFELY, MY WORRY IS THAT IF I LOSE CONTROL OF MY CAR BECAUSE THE ELECTRICAL SYSTEM, I WILL BE GOING DOWN THE SIDE OF SOME MOUNTAIN. I CALLED MY LOCAL DEALER FOR HELP, AND WAS TOLD BECAUSE THE RECALL W

Structure
Filed Jul 16, 201454,000 milesNC

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 141,000.

Steering
Filed Jul 3, 2014100,000 milesTN

ON SEVERAL OCCASIONS THE IGNITION SWITCH FAILED TO TURN, WHICH LOCKED UP THE STEERING COLUMN, MANY TIMES THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH, THEREFORE IT WOULD NOT TURN OFF. *TR

Air BagsCrash
Filed Jul 2, 201479,800 milesNY

MY HUSBAND WAS INVOLVED IN AN ACCIDENT SHORTLY AFTER PURCHASING OUR VEHICLE AT WHICH POINT A TRAILER (REAR OF A PICK UP) HAULING DIRT WAS RELEASED FROM AND ONCOMING VEHICLE (TRAVELING APPROX. 45-55 MPH) AND MY HUSBAND DRIVING AT 35 MPH (BRAKING AS HE SAW IT COMING TOWARDS HIM) THE TRAILER SLAMMED INTO THE FRONT END OF OUR CAR. THIS CAUSED THE FRAME TO BE BENT WITH SEVERAL OTHER DAMAGES INCLUDING BROKEN AXLE, AND DRIVESHAFT WITH OTHER MINOR REPAIRS. THE CAR WOULD HAVE BEEN CONSIDERED TOTALED HAD IT NOT HAD GAP COVERAGE AND DUE TO FAULT THE OTHER DRIVERS INSURANCE WOULD HAVE HAD TO BUY THE CAR OUT FROM OUR CREDIT AGENCY. APPROX. DAMAGE WAS A LITTLE OVER $5000. MY CONCERN IS WITH THE AIRBAGS (EVEN OR REPAIR SHOP SAID THEY SHOULD HAVE DEPLOYED) AND WITH GM'S RECENT RECALLS (MY MAKE AND MODEL INCLUDED BUT THE VIN HAS NOT BEEN FLAGGED YET) THEY ARE CLAIMING THE ISSUE WITH OUR CAR ISNT LIKE THE RECENT COLBOLT RECALL A FEW MONTHS BACK. BUT OUR VEHICLE CAN BE JARRED INTO ACC. WHILE STILL IN MOTION CAUSING THE VEHICLE TO BECOME DIFFICULT TO CONTROL . WE HAVE ALWAYS HAD MINIMAL KEY ON OUR RINGS (HOUSE, CAR, WORK KEYS WITH A SINGLE RING) GM EXPLAINED TO ME THIS LAST WK THAT THE CAR WAS JUST ADDED ON THE LIST FOR UNINTENDED KEY ROTATION NOT THE FAULTY IGNITION AND I WOULD NEED TO WAIT AND SEE IF OUR VIN WAS INVOLVED BUT THEY ASSURED THE CAR WAS SAFE. AFTER READING UP ON THE RECENT COMPLAINTS OF THE YEAR MAKE AND MODEL I SEE THIS IS NOT JUST OUR CAR AND I HIGHLY DOUBT IN ANYWAY IT IS A COI

Air BagsCrash
Filed Jun 26, 2014195,300 milesKY

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER SIDE DOOR AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,300.

Electrical System › Ignition
Filed Jun 24, 201488,000 milesCA

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 95,000.

Structure
Filed Jun 16, 2014FL

DASHBOARD IS ALL CURLED UP AND MELTING FROM THE HEAT EVEN WITH COVERING THE WINDSHIELD...NOW IT MAKES IT HARD TO SEE WITH THE SUN GLARING OFF AND RIGHT INTO YOUR EYES. THE DASHBOARD APPEARS TO HAVE SHRUNK..NOTHING FITS EVEN AROUND THE GAUGES. *TR

Electrical System
Filed Jun 10, 201460,230 milesIL

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION CYLINDER LOCK WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 60,230. UPDATED 8/29/2014 *JS

Electrical System
Filed Jun 5, 201456,000 milesOH

WE OWN A 2004 PONTIAC GRAND AM. WONDERING WHY IT IS NOT INCLUDED IN THE GM RECALL. WE HAVE HAD 3 SEPARATE INCIDENTS WHILE DRIVING WHERE WE LOST POWER AND THE CAR WAS HARD TO CONTROL DUE TO LOSS OF POWER STEERING AND BRAKES. MY 17 YEAR OLD SON WAS DRIVING AND LUCKY FOR US HE WAS IN THE NEIGHBORHOOD GOING EXTREMELY SLOW OR IT COULD HAVE KILLED HIM IF HE WAS ON A HIGHWAY GOING AT A HIGHER RATE OF SPEED. DOING AN INTERNET SEARCH TURNS UP HUNDREDS OF PEOPLE HAVING THE SAME PROBLEM WITH THEIR GRAND AMS. COULD YOU PLEASE EXPLAIN WHY THIS VEHICLE IS NOT ALSO BEING RECALLED. THANKS. *TR

SuspensionCrash1 injured
Filed May 23, 2014TN

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM . THE CONTACT STATED WHILE DRIVING 55 MPH SUDDENLY THE STEERING WHEEL BECAME STIFF AND VERY DIFFICULT TO CONTROL. THE VEHICLE COASTED ALONG 3 LANES, IT FINALLY CAME TO A COMPLETE STOP WHEN IT CRASHED INTO A CONCRETE WALL. THE CONTACT INJURED HIS SHOULDER AND NECK. THE CONTACT WAS TAKEN TO A NEAR BY HOSPITAL TO BE TREATED FOR HIS INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUSPENSION WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.

Suspension1 injured
Filed May 23, 2014TN

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WAS TRAVELING 50 MPH, THE FRONT SUSPENSION BECAME FAULTY. THE RIM CAUSED THE FRONT DRIVERS AND PASSENGERS SIDE TIRES TO BECOME DEFLATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE VEERED TO THE LEFT. THE VEHICLE HAD TO BE TOWED TO A LOCAL MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED IMMEDIATE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE WAS DIAGNOSED BY A PRIVATE MECHANIC WHO STATED THAT THE SUSPENSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGE WERE UNKNOWN.

Electrical System
Filed Apr 28, 201423,626 milesNY

THE CAR HAS APPROXIMATELY 34,000 MILES. TWICE I HAD TO INSTALL A NEW IGNITION SWITCH, MOST RECENTLY SEPT. 2013. BOTH TIMES THE CAR WOULD NOT START AND HAD TO BE TOWED. LAST IGNITION INSTALLED 10/28/2013, MILEAGE 32936 *JS

Fuel/Propulsion System
Filed Apr 18, 201443,000 milesMO

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

Electrical System
Filed Apr 10, 201489,000 milesTX

MY VEHICLE'S TURN SIGNALS QUIT WORKING PROPERLY LAST YEAR, SOMETIMES THEY WOULD WORK, SOMETIMES NOT, I SPENT $200 OUT OF POCKET TO FIX THE ISSUE, THERE IS NOW A TICKING NOISE IN THE SAME AREA AND I'M READING ONLINE THERE SHOULD BE A RECALL BECAUSE 100'S ARE HAVING THE SAME ISSUE. THE TICKING NOISE MAKES MY CAR NOT ONLY UNBEARABLE TO DRIVE/ RIDE IN BUT MAKES ME UNCERTAIN WHETHER MY TURN SIGNAL IS ON OR NOT. I'M CONSTANTLY DISTRACTED BY DRIVING TO CHECK MY TURN SIGNALS AND THIS IS A SAFETY ISSUE. GM'S WEBSITE WAS NOT HELPFUL. *TR

Electrical System
Filed Mar 30, 201489,000 milesAZ

I FILED A SAFETY REPORT ON 9/11/2013 CONFIRMATION # 10543131 AND I HAVE NOT HEARD FROM NHTSA AT ALL SINCE FILING THE REPORT. PLEASE ADVISE ME OF THE REPORT STATUS. TURN SIGNALS WORK INTERMITTENTLY. *TR

Power Train
Filed Mar 25, 201484,854 milesMO

ENGAGED CLUTCH TO START ENGINE/CAR - HEARD POP AND CLUTCH PEDAL WENT STRAIGHT TO THE FLOOR. PLASTIC JOINT ON CLUTCH ROD SNAPPED OFF. APPEARS MAY ONLY HAVE APPROXIMATELY A 40K MILE LIFE ON THIS PART. IF HAD BROKEN WHILE DRIVING AT HIGHWAY SPEEDS MAY HAVE CAUSED CRASH OR INJURY. THIS IS THE SECOND TIME THIS HAS OCCURRED ON THIS VEHICLE. PART HAS BEEN REPLACED EACH TIME. *TR

Electrical System
Filed Mar 20, 2014TX

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →