Filed Feb 24, 2004910,873 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LEAK CAN ALLOW FUEL TO ENTER THE INTAKE MANIFOLD THROUGH A VACUUM LINE. IF THE ENGINE DOES NOT START WHEN CRANKED, THE FUEL FROM THE LEAKING REGULATOR AND A MISTIMED SPARK CAN CAUSE A BACKFIRE.
Risk. THE BACKFIRE CAN RUPTURE THE INTAKE MANIFOLD. THE RUPTURE OF THE INTAKE MANIFOLD CAN DISPLACE A FUEL LINE, PULLING AN INJECTOR OUT OF PLACE, AND CAUSING A FUEL LEAK AND POSSIBLE FIRE.
Remedy. DEALERS WILL INSTALL NEW FUEL PRESSURE REGULATORS WITH IMPROVED DIAPHRAGMS. THE RECALL WILL BE CONDUCTED IN PHASED MAILINGS. PHASE 1 BEGAN ON JUNE 30, 2004, AND PHASE 2 BEGAN ON SEPTEMBER 30, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, OLDSMOBILE AT 1-800-630-6537, OR PONTIAC AT 1-800-620-7668.
Service Brakes, Hydraulic › Foundation Components00V114000
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.
Risk. WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.
Remedy. DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Dec 22, 2018160,000 milesPA
SMELL OF FUEL DUMPING FROM EXHAUST. AIR FILTER CHECKS OUT. MILD SMELL JUST OUTSIDE ENGINE COMPARTMENT. HEADACHE PRODUCING SMELL INSIDE CAN. WASN'T THEIR A RECALL FOR PART TOLERANCES TO CORRECT THIS? ARE ALL GM DELPHI REPLACEMENT PARTS PRESENTLY SOLD ADEQUATE TO ADDRESS THIS. PREVIOUS OWNER HAD NEW UPPER AND LOWER INTAKE MANIFOLD INSTALLED. HARD COLD STARTING CAN CAUSE AND CAUSED MY FIRST EXPERIENCE WITH THE EXCESS FUEL SMELL. YESTERDAY AND TODAY DRIVING I AM GETTING THE FUEL IN THE PASSENGER CABIN SMELL. I CAN ONLY HOPE THAT THIS IS A FUEL REGULATOR ISSUE. AND I WILL PUT ON A FRESH AIR FILTER TO REDUCE ERRONEOUS ENRICHMENT. ODD HOW MY CODE READER CAN PERFORM A FUEL PRESSURE CHECK AND REMEDY THE COLD HARD START CONDITION. THESE FUMES OCCUR FROM TAILPIPE WHEN STARTING, FROM ALL OVER NOW WHEN DRIVING. AFTER PARKING THE SMELL REMAINS SOME AT THE HOOD. SOME DRIVERS FOLLOWING ME STAY EIGHT CAR LENGTHS BACK.
Electrical System
Filed Feb 9, 2018OR
CAR WONT START
Engine
Filed Mar 28, 2017130,000 milesIN
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER HOWEVER, AN INDEPENDENT MECHANIC CAME TO REVIEW THE VEHICLE WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Electrical System
Filed Jul 15, 2015238,000 milesTN
I HAVE OWNED THIS CAR FOR A YEAR AND AFTER I GOT IT THE SECURITY SYSTEM LOCKED ME DOWN SO THE CAR WILL NOT START. THE FIRST INCIDENT I WAS DRIVING DOWN THE ROAD AND MY SECURITY LIGHT STARTED FLASHING THEN THE CAR QUIT. I PULLED OVER AS FAST AS I COULD AND PLAYED WITH THE GEAR LEVER AND KEY AND GOT THE CAR RESTARTED. SO AFTER THAT I HAD TO GET A NEW KEY AND HAVE IT PROGRAMED TO THE CAR AND WAS TOLD THAT WILL FIX IT. WELL IT HAPPENED 4 MORE TIMES AFTER THAT BUT AFTER PLAYING WITH THE KEY IT STARTED UP. THEN THE LAST TIME I WAS AT WORK AND AFTER 4 HOURS CAME OUT TO GO HOME IT WOULD NOT START AGAIN. HAD TO HAVE THE CAR TOWED HOME AND NOW IT IS AT THE GM DEALERSHIP BEING REPAIRED. THIS IS NOT THE ONLY CAR THAT HAS DONE THIS FROM WHAT I AM READING THIS IS A COMMON ISSUE WITH ALL GM'S WITH THIS SECURITY SYSTEM. IT LOCKS OUT THE INJECTORS AND STARTER. GUESS WHAT THEY ARE THE ONLY ONES WHO CAN FIX THIS ISSUE BECAUSE THEIR COMPUTERS CAN READ THE COMPUTER. THIS IS A BIG RIP-OFF FOR PRIVATE PEOPLE WHO CANT AFFORD TO HAVE THEIR CAR FIXED AT THE DEALER.
Vehicle Speed Control
Filed Mar 20, 201598,000 milesIN
WHILE DRIVING THE BONNEVILLE THE CAR WILL JUST SHUT DOWN, LOOSES ALL POWER. IT HAS HAPPENED ON THE EXPRESSWAY AND ALSO JUST ON LOCAL CITY DRIVING. YOU CAN BE GOING 30 MPH OR 65 MPH. CAR WILL JUST SHUT DOWN (WHICH IS VERY SCARY GOING 65 MPH) AND SOMEONE ON YOUR BUMPER. LOOSES POWER STEERING SO ITS HARD TO MOVE OVER LANES ON THE EXPRESSWAY, WE HAVE FOUND YOU NEED TO IMMEDIATELY PUT ON EMERGENCY FLASHERS, SHIFT CAR INTO NEUTRAL AND TURN THE KEY. SOMETIMES IT WILL START ON THE FIRST TURN OF THE KEY BUT SOMETIMES IT TAKES MULTIPLE TIMES OF TURNING THE KEY, ALL THIS WHILE COASTING ON THE EXPRESSWAY WITH PEOPLE BUZZING ALL AROUND YOU. THE ONE TIME IT HAPPENED I WAS RIGHT BY THE GARAGE WE HAVE BEEN TAKING IT TO, TOOK IT OVER, THEY RAN A CHECK ON THE COMPUTER SYSTEM AND NOTHING CAME UP. THEY ARE AT A LOSS AS TO WHAT TO DO WITHOUT JUST START RANDOMLY CHANGING PARTS THEY THINK IT MIGHT PERTAIN TO? ANY SUGGESTIONS, THIS ISN'T SAFE TO DRIVE WHEN IT DOES THIS, AND ITS JUST RANDOM WHEN IT DOES DO IT, NO WARNING. *TR
Air Bags
Filed Sep 19, 2014171,000 milesMS
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING 20 MPH, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE TRACTION CONTROL AND THE DRIVER SIDE DOOR ELECTRICAL SWITCH FOR THE LOCKS AND WINDOWS FAILED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000.
Vehicle Speed Control › Accelerator Pedal
Filed Aug 18, 2014150,000 milesFL
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT NOTICED A FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical System
Filed Aug 12, 2014WA
2000 PONTIAC BONNEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE CONSUMER PAID $352.14 TO HAVE TO IGNITION SWITCH REPLACED. *JB
Engine
Filed May 24, 201469,000 milesMI
VARIABLY THE ENGINE STALLS WITHOUT WARNING,RENDERING THE PS BRAKES TO BECOME INOPERABLE, EXTREMELY DANGEROUS FOR ME AS I AM 78 YEARS OLD.THERE HAVE BEEN TIMES WHEN THIS HAS OCCURRED THERE WAS NO SHOULDER OF THE ROAD TO PULL OFF,LEAVING THE CAR IN WHATEVER LANE IT STALLED IN! IT TAKES ANYWHERE FROM 5 MIN TO 1/2 HOUR TO RESTART VERY VERY FRUSTRATING AND DANGEROUS TO OTHER TRAVELERS AND TO ME! SOMETHING DESPERATELY NEEDS TO BE DONE ABOUT THIS! *TR
Electrical System
Filed Apr 10, 2014167,850 milesMI
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHENEVER THERE WAS A SLIGHT BUMP TO THE IGNITION SWITCH WHILE DRIVING, THE VEHICLE WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 167,850 AND THE CURRENT MILEAGE WAS 169,100.
Engine
Filed Mar 24, 2014150,000 milesMN
TL* THE CONTACT OWNS 2000 PONTAIC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING OVER A TWO YEAR PERIOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO COULD NOT DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Steering
Filed Feb 4, 201390,000 milesNJ
WHEN THE VEHICLE IS ACCELERATING THERE IS A SUBSTANTIAL AMOUNT OF SHAKING IN THE FRONT END. IT GETS VERY BAD BETWEEN 50-60 MPH. I HAVE HAD ALL THE TIRES REPLACED BECAUSE I THOUGHT IT WAS THE ALIGNMENT, AND I HAVE BROUGHT THE CAR TO AT LEAST 3 DIFFERENT SHOPS AND ALL 3 HAVE NO IDEA WHAT IS CAUSING THE SHAKING. I HAVE REPLACED THE FRONT RODS, THE FRONT HUB ASSEMBLIES, THE SHOCKS AND THE TIRES ALL IN AN ATTEMPT TO FIX THE ISSUE. BECAUSE OF THE SHAKING IT CONSTANTLY DESTROYS MY FRONT HUB ASSEMBLIES WHICH I HAVE HAD TO REPLACE 2 TIMES IN THE PAST 2 YEARS. IT ALSO MAKES IT EXTREMELY UNSAFE TO DRIVE AS ONE OF THE SHOPS TOLD ME THAT THE FRONT ASSEMBLIES WERE SO DESTROYED FROM THE SHAKING THAT I AM EXTREMELY LUCKY THAT THE TIRES DID NOT FOLD UNDER THE VEHICLE AND CAUSE A MAJOR ACCIDENT. I HAVE TRIED FOR 3 YEARS TO FIX THIS ISSUE AND NO ONE HAS A REMEDY. I HAVE ALSO READ ON CONSUMER REVIEW THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE WITH THEIR BONNEVILLE IN THE SAME YEAR (2000) AND AGAIN, NO SHOPS HAVE BEEN ABLE TO FIND THE REASON BEHIND THE SHAKING. I DO NOT THINK THAT THIS VEHICLE SHOULD BE ALLOWED TO HAVE BEEN MANUFACTURED WITH THIS ISSUE AND I DO NOT UNDERSTAND WHY THERE IS NO RECALL IN PLACE TO FIX THIS LIFE THREATENING DEFECT. *TR
Steering
Filed Feb 4, 201390,000 milesNJ
WHEN THE VEHICLE IS ACCELERATING THERE IS A SUBSTANTIAL AMOUNT OF SHAKING IN THE FRONT END. IT GETS VERY BAD BETWEEN 50-60 MPH. I HAVE HAD ALL THE TIRES REPLACED BECAUSE I THOUGHT IT WAS THE ALIGNMENT, AND I HAVE BROUGHT THE CAR TO AT LEAST 3 DIFFERENT SHOPS AND ALL 3 HAVE NO IDEA WHAT IS CAUSING THE SHAKING. I HAVE REPLACED THE FRONT RODS, THE FRONT HUB ASSEMBLIES, THE SHOCKS AND THE TIRES ALL IN AN ATTEMPT TO FIX THE ISSUE. BECAUSE OF THE SHAKING IT CONSTANTLY DESTROYS MY FRONT HUB ASSEMBLIES WHICH I HAVE HAD TO REPLACE 2 TIMES IN THE PAST 2 YEARS. IT ALSO MAKES IT EXTREMELY UNSAFE TO DRIVE AS ONE OF THE SHOPS TOLD ME THAT THE FRONT ASSEMBLIES WERE SO DESTROYED FROM THE SHAKING THAT I AM EXTREMELY LUCKY THAT THE TIRES DID NOT FOLD UNDER THE VEHICLE AND CAUSE A MAJOR ACCIDENT. I HAVE TRIED FOR 3 YEARS TO FIX THIS ISSUE AND NO ONE HAS A REMEDY. I HAVE ALSO READ ON CONSUMER REVIEW THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE WITH THEIR BONNEVILLE IN THE SAME YEAR (2000) AND AGAIN, NO SHOPS HAVE BEEN ABLE TO FIND THE REASON BEHIND THE SHAKING. I DO NOT THINK THAT THIS VEHICLE SHOULD BE ALLOWED TO HAVE BEEN MANUFACTURED WITH THIS ISSUE AND I DO NOT UNDERSTAND WHY THERE IS NO RECALL IN PLACE TO FIX THIS LIFE THREATENING DEFECT. *TR
EngineFire
Filed Dec 4, 2012100,000 milesWV
WAS GOING TO START MY CAR I TURNED THE KEY TO THE ON POSITION AND HEARD A VERY LOUD EXPLOSION AND THE MOTOR BROKE OUT IN FLAMES. *TR
Electrical SystemFire
Filed Mar 26, 201290,500 milesWA
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE SUDDENLY CAUGHT ON FIRE WITHOUT WARNING. THE DRIVER AND PASSENGERS ALL WERE ABLE TO EXIT THE VEHICLE WITHOUT ANY INJURIES. THE POLICE AND FIRE DEPARTMENT WERE NOTIFIED, BUT A REPORT WAS UNAVAILABLE. THE FIRE DEPARTMENT INFORMED THE CONTACT THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND PENDING AN INVESTIGATION. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.
Engine and Engine CoolingFire
Filed Dec 21, 2011195,000 milesVT
THIS 2000 PONTIAC BONNEVILLE 3.8L WITH APPROXIMATELY 195K MILES WAS OPERATING NORMALLY OVER THE LAST 72 HOURS. IT HAD BEEN DRIVEN APPROXIMATELY 300 MILES BETWEEN 12/16 AND 12/18 @ 12:50 PM THE DATE OF THE FIRE.THAT COLD MORNING (8 DEGREES F) IT WAS DRIVEN 10 MILES RT @ 9AM, 20 MILES RT BETWEEN 10:30 AND NOON, AND THEN SAT FOR APPROXIMATELY 1/2 HOUR BEFORE IT WAS DRIVEN 5 MILES TO A LOCAL STORE BY MY SON. WHEN HE ARRIVED AT THE STORE/GAS STATION HE PARKED NEAR THE PUMPS AND WHEN HE SHUT OFF ENGINE TO GO INTO STORE, SMELLED BURNING SMOKE FROM THE FRONT OF THE CAR. HE OPENED THE HOOD AND WAS GREETED BY ACTIVE FLAMES COMING FROM THE FRONT OF THE ENGINE. THE FIRE WAS SUBSEQUENTLY EXTINGUISHED AND THE BURNED PART OF THE ENGINE WAS THE TOP AND FRONT LEFT QUARTER (FACING THE VEHICLE). THE ANTI-FREEZE RESERVOIR WAS MELTED THROUGH. *TR
Engine and Engine CoolingFire
Filed May 7, 2011142,000 milesMN
AFTER CAR WAS PARKED FOR 5 - 10 MINUTES FIRE IN ENGINE COMPARTMENT. *TR
Engine and Engine Cooling
Filed Apr 3, 201154,002 milesOH
I SMELLED A BURNING ODOR IN MY BONNEVILLE SSEI. THE LOCAL GM DEALER, ON THE INCIDENT DATE IN THIS FORM, TOLD ME THE CAUSE WAS OIL DRIPPING ON THE EXHAUST MANIFOLD AND THAT IT WAS A FIRE HAZARD. UPON FURTHER INVESTIGATION, I FOUND AN EXISTING NHTSA ACTION NUMBER (EA07008) FOR THE EXACT PROBLEM I AM HAVING FOR THE EXACT 3800 SERIES II V6 L67 GM ENGINE. THERE WERE 2 RECALLS FOR CARS WITH THIS ENGINE, BUT MY PONTIAC MODEL WAS NOT INCLUDED (EVEN THOUGH IT HAS THE EXACT SAME ENGINE). THE NHTSA CAMPAIGN ID NUMBERS ASSOCIATED WITH THE RECALLS ARE 08V118000 & 09V116000. I ESCALATED THIS PROBLEM WITHIN GM AND THEY TOLD ME TO TAKE THE VEHICLE BACK TO THE GM DEALER FOR ANOTHER INSPECTION. THE GM DEALER VERIFIED THAT MY ENGINE IS THE SAME AS THE RECALLED ENGINE AND THAT I HAVE THE SAME PROBLEM. GM REFUSED TO FIX THE PROBLEM BECAUSE MY VEHICLE'S VIN WASN'T SPECIFICALLY INCLUDED IN THE RECALLS. I STRONGLY BELIEVE MY VEHICLE SHOULD HAVE BEEN INCLUDED IN THE EARLIER RECALLS AND NOW SHOULD BE CONSIDERED FOR A NEW RECALL TO ELIMINATE THIS SAFETY HAZARD.
Engine and Engine CoolingFire
Filed Dec 14, 201074,000 milesNH
FIRE IGNITED IN THE ENGINE COMPARTMENT WHILE PARKED IN A MALL PARKING LOT ABOUT 5 TO 10 MINUTES AFTER LEAVING VEHICLE COMPLETELY DESTROYING THE FRONT OF THE VEHICLE.
Engine and Engine Cooling
Filed Mar 22, 2010GA
I HAVE A 2000 PONTIAC BONNEVILLE W/ A 3.8 V6 3800 SERIES LL ENGINE. I HAVE NOTICED OIL COMING FROM THE INTAKE DRIPPING DOWN ONTO THE MANIFOLD. THERE IS A RECALL ON THE SUPER CHARGED 3800 SERIES LL FOR THE REGAL AND GRAND PRIX. I WOULD LIKE TO NO WHY THERE IS NO RECALL ON THIS MODEL. SAME PROBLEM, JUST NOT SUPER CHARGED. WHAT HAPPENS IF IT CATCHES FIRE LIKE SOME OF THE OTHERS HAVE? THEN WILL THERE BE A RECALL? I HAVE CALLED THE DEALERSHIP AND THERE IS NOTHING THEY CAN DO IT IS ALL ON ME. *DT
Equipment › Appliance › Air Conditioner
Filed Aug 4, 2009CA
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. IN APRIL OF 2005, THE AIR CONDITIONING FAILED IN THE VEHICLE. WHEN THE AIR CONDITIONING WAS REACTIVATED, IT MADE A LOUD NOISE AND HOT AIR WAS DISPENSED. THE CONTACT TOOK THE VEHICLE IN FOR REPAIR AND WAS INFORMED THAT THE MOTOR COULD NOT TAKE PRESSURE FROM THE AIR CONDITIONING BEING ACTIVATED. THE CONTACT PAID FOR THE REPAIR; HOWEVER, THE AIR CONDITIONING STILL DOES NOT WORK. IN ADDITION, THE REAR PASSENGER SIDE WINDOW AND THE FRONT DRIVER'S SIDE WINDOW FAIL TO ROLL DOWN. THE WINDOW FAILURE HAS BEEN OCCURRING FOR THE PAST THREE YEARS. THE VIN AND MILEAGES WERE UNKNOWN.
Engine and Engine Cooling
Filed Jul 17, 200965,000 milesMI
I'VE RUN INTO A DEX-COOL PROBLEM WITH MY PONTIAC 2000. THE CAR HAS 65.000 MI AND THE CYLINDER HEAD GASKET IS STARTING TO LEAK, EVENTUALLY DESTROYING THE ENGINE. WHAT KIND OF RECOURSE DO I HAVE AFTER THE DEX-COOL CLASS ACTION LAW SUIT IS CLOSED? THE POSTMARK AND ONLINE SUBMISSION DEADLINE TO SUBMIT A CLAIM STATEMENT WAS OCTOBER 27, 2008. I DID NOT HAD ANY INFORMATION ABOUT THIS CLASS ACTION SUIT AND DEADLINE. SINCE THIS IS CLEARLY AN OEM DEFECT INVOLVING THOUSANDS OF CARS AND DRIVERS GM SHOULD HAVE REACTED RESPONSIBLY AND ISSUED A RECALL. *TR
Engine and Engine Cooling
Filed Apr 17, 200965,000 milesIN
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND AN OIL LEAK WAS DISCOVERED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 115,000.
Fuel System, Other
Filed Apr 10, 200995,000 milesGA
I HAVE SEVERAL COMPLAINTS ABOUT MY 2000 PONTIAC BONNEVILLE. MY CAR HAS SHUT OFF WHILE I'M DRIVING, MAKING LOUD NOISES, SPUTTERING, ETC. IT OCCURS MAYBE EVERY FEW MONTHS. IT IS VERY DANGEROUS BECAUSE I HAVE SMALL CHILDREN AND WHEN MY CAR CUTS OFF I COULD GET INTO AN ACCIDENT.ON FRIDAY SEPTEMBER 5, 2008 I HAD MY CAR TOWED TO BUICK PONTIAC GMC OF SOUTH ATLANTA. I HAD PREVIOUSLY HAD SEVERAL DIAGNOSTICS RAN ON MY CAR AND NO ONE COULD TELL ME THE PROBLEM WITH IT. ALTHOUGH, I KNEW THE DEALERSHIP WOULD BE MORE COSTLY, I HAD THEM TOW IT TO THE DEALER THINKING THEY WOULD HAVE TO KNOW WHAT THE PROBLEM WAS WITH MY CAR. NOTHING WAS DONE TO CORRECT MY CAR PROBLEMS. THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT AND THEY FIXED SEVERAL PARTS THAT DID NOT NEED TO BE REPLACED. I HAVE WRITTEN THE BBB SEVERAL TIMES. *TR
Power Train › Automatic Transmission
Filed Nov 6, 2008126,000 milesMD
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING OVER A POTHOLE AT APPROXIMATELY 35 MPH, THE VEHICLE BEGAN VIBRATING UNCONTROLLABLY. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 126,000.
Visibility › Glass, Side/Rear
Filed Sep 19, 200888,800 milesPA
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW WILL NOT GO UP OR DOWN. WHEN HE ATTEMPTS TO OPEN IT, THE WINDOW DOES NOT MOVE. THE WINDOW AUTOMATICALLY GOES DOWN WHEN DRIVING OVER A BUMP IN THE ROAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER BECAUSE THE FAILURE PREVIOUSLY OCCURRED ON THE FRONT PASSENGER SIDE WINDOW AND HE WAS CHARGED $409.41 FOR THE REPAIR. AS A RESULT, HE WILL NOT PAY TO REPAIR THE WINDOW AGAIN. THE FAILURE MILEAGE WAS 88,800. UPDATED 10/16/08 *BF UPDATED 10/21/08. *JB
Engine and Engine Cooling › EngineFire
Filed Aug 15, 2008110,000 milesMI
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING AT ANY SPEED, OIL LEAKED ONTO THE INTAKE EXHAUST MANIFOLD. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 07035, WHICH STATES THAT DROPS OF ENGINE OIL BEING DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING CAUSES SMOKE THAT CAN IGNITE INTO SMALL FLAMES. ONCE THE HEAT OR AIR CONDITIONING IS ACTIVATED, A BURNT OIL SMELL ENTERS THE PASSENGER COMPARTMENT. THE FAILURE MILEAGE WAS 110,000.
Engine and Engine Cooling › Engine
Filed Aug 15, 2008110,000 milesMI
WHEN I DRIVE MY CAR MOST OF THE TIMES, MY ENGINE OIL LEAKS ONTO THE EXHAUST MANIFOLD WHICH CAUSES SMOKE AND A BURNED OIL SMELL. I NOTICED THAT GM HAS HAD A RECALL FOR 1997-2003 BUICK REGAL GS AND 1997-2003 PONTIAC GRAND PRIX GTP WITH 3.8 L V6 SUPERCHARGED ENGINE (VIN1 ? RPO L67). I HAVE THE SAME ENGINE (3.8 L V6 L67 SUPERCHARGED ENGINE) ON MY 2000 PONTIAC BONNEVILLE SSEI AND HAVE THE EXACT SAME PROBLEM. I CANNOT WAIT ANY LONGER WITHOUT REPAIRED THE UNSAFE DAMAGE. I WILL BE REPAIRING IT MYSELF AND EXPECT PONTIAC TO REIMBURSE ME WITH THE MONEY. THIS HAS HAPPENED TO MY CAR MANY TIMES. *TR
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Mar 22, 200884,000 milesCA
WE ARE TRYING TO FIND OUT IF ANYONE KNOWS OF PROBLEMS WITH GM PONTIAC BONNEVILLE'S PLASTIC UPPER EXHAUST MANIFOLD. WE OWN A 2000 BONNEVILLE WITH 83K MILEAGE. THE PLASTIC MANIFOLD EXPLODED WHILE TRYING TO START THE CAR. WE ARE TRYING TO RESOLVE THIS WITH GM AT THIS TIME. WE LEARNED THAT THIS HAS OCCURRED BEFORE WITH OTHER YEAR BONNEVILLES. *TR
Visibility › Glass, Side/Rear
Filed Feb 6, 200890,000 milesNY
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE FRONT AND REAR DRIVER SIDE POWER WINDOWS FELL DOWN. THE FAILURE OCCURRED WHEN THE VEHICLE DROVE OVER A BUMP AT 25 MPH AND ALSO WHEN THE WINDOW WAS BEING ROLLED DOWN. THE GLASS DID NOT BREAK. THE VEHICLE WAS NOT INSPECTED BY A DEALER, BUT THE CONTACT DISCONNECTED THE REGULATOR. THE ALUMINUM RIMS CORRODED ON THE INSIDE AND CAUSED THE TIRES TO LEAK AIR. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 94,540.
Fuel System, Gasoline › DeliveryFire
Filed Jan 24, 2008143,298 milesGA
ENGINE FIRE OCCURRED DURING NORMAL START-UP DUE TO A FAULTY FUEL REGULATOR . FIRE DAMAGED ENGINE AND NUMEROUS ELECTRICAL COMPONENTS IN THE ENGINE COMPARTMENT . PONTIAC CLAIMED RESPONSIBILITY, AND AGREED TO RE-PURCHASE VEHICLE . THE AMOUNT OFFERED BY PONTIAC WAS CONSIDERABLY LESS THAN PURCHASE PRICE . *TR
Seat Belts › Rear/Other
Filed Dec 20, 2007128,000 milesIL
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE VEHICLE WAS TAKEN TO A LOCAL TECHNICIAN TO HAVE A CHILD SEAT INSTALLED. THE REAR PASSENGER SIDE SEAT BELT BUCKLE WAS MISSING. WHEN SHE FELT DOWN IN THE SEAT, THE CONTACT COULD NOT FEEL THE BUCKLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Steering
Filed Sep 20, 2007134,000 milesMI
INTERMEDIATE STEERING SHAFT GOING BAD MAKING THE CAR FRONT END SHIMMY BETWEEN 65-70 MPH. I HAVE REPLACED THE TIRES MAKING SURE THE TIRES WERE BALANCED TWICE. AND OF ALL THE THREADS I HAVE BEEN READING THE PROBLEM IS IN THIS SHAFT. *TR
Power Train › Automatic Transmission
Filed Sep 17, 200775,000 milesGA
I HAVE HAD THE SAME ONGOING PROBLEM SINCE THE CAR WAS BOUGHT. THE TRANSMISSION SOLENOID VALE HAS BEEN REPLACED 3 TIMES. THERE WAS A NEW TRANSMISSION PUT BACK IN THE CAR. I STILL HAVE THE SAME PROBLEM. I HAVE PUT SO MANY REPAIRS TO THIS SAME PROBLEMS. NOT TO MENTION ALL SORTS OF OTHER REPAIRS. I THINK THIS CAR IS A LEMON . *JB
Visibility › Power Window Devices and Controls
Filed Aug 21, 200720,000 milesOH
I'VE HAD 8 FAILURES WHERE THE POWER WINDOWS FALL DOWN WITHOUT WARNING. THE FIRST TWO FAILURES WERE UNDER WARRANTY. SINCE THEN HE REGULATORS HAD TO BE REPLACED AT A COST OF $200 TO $250 EACH. I STOPPED USING THE POWER WINDOWS YEARS AGO BUT THEY STILL KEEP BREAKING. ON THE LAST TWO OCCURRENCES I GLUED THE WINDOWS CLOSED WITH CONSTRUCTION ADHESIVE. PROBABLY NOT THE SAFEST THING TO DO BUT I'M DONE PAYING FOR A FACTORY DEFECT. ONE BROKE AND FELL DOWN WHEN THE DOOR WAS CLOSED, FIVE BROKE AND FELL DOWN WHILE DRIVING AND TWO BROKE AND FELL DOWN WHILE THE CAR WAS PARKED. *TR
Visibility › Power Window Devices and Controls
Filed Aug 3, 2007SD
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WILL NOT ROLL UP AT ALL. THE WINDOW IS DOWN APPROXIMATELY AN INCH AND A HALF AND CANNOT BE ROLLED UP. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT MILEAGE WAS 109,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Engine and Engine Cooling › Engine
Filed May 11, 200784,700 milesLA
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE WOULD START IMMEDIATELY AFTER IT WAS SHUT OFF. THE FAILURE HAS OCCURRED APPROXIMATELY TWENTY FIVE TIMES. THE DEALER STATED THAT THE CAUSE OF FAILURE WAS THE MANIFOLD. THE MANIFOLD WAS REPLACED, BUT THE FAILURE CONTINUED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 85,000 AND FAILURE MILEAGE WAS 84,700. THE CONSUMER STATED THE CAR SHUT OFF AGAIN ON 05/30/07 HAD TO BE TAKEN TO ANOTHER DEALER ON 05/31/07 TO BE REPAIRED. THE CONSUMER PROVIDED PICTURES OF THE VEHICLE. UPDATED 06/29/07 *TR
Visibility › Power Window Devices and Controls
Filed Apr 25, 200752,000 milesNC
TL*THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE CONTACT STATED THAT POWER WINDOWS FAILED TO ROLL DOWN. THE DEALER DIAGNOSED THE FAILURE, BUT THE CONTACT STATED THAT THE DIAGNOSIS AND FAULTY PART WERE UNKNOWN. THE CURRENT MILEAGE IS 62,000, AND FAILURE MILEAGE WAS 52,000.*AK
Visibility › Power Window Devices and Controls
Filed Apr 16, 200784,990 milesCA
WINDOW REGULATOR FOR RIGHT REAR WINDOW FAILED SPONTANEOUSLY, CAUSING WINDOW TO DROP. THIS IS THE FIFTH REGULATOR TO FAIL IN 85000 MILES. THE REGULATORS FOR ALL FOUR WINDOWS HAVE FAILED ONCE, THE RIGHT REAR REGULATOR HAS NOW FAILED TWICE. *JB
Electrical System › Wiring
Filed Mar 27, 2007115,000 milesTX
DRIVER SIDE HEADLIGHT SOCKET HAS SHORTED OUT AND BURNED TWO TIMES SINCE I BOUGHT MY VEHICLE. IT SEEMS THE ELECTRICAL LOAD GOING TO THE HEADLIGHT IS TOO GREAT, THEREFORE OVERLOADING THE WIRES AND CAUSING A FIRE HAZARD. PLASTIC SOCKET HAS MELTED ALONG WITH THE BASE OF THE HEADLAMP( PART# 9005). *JB
Power Train › Automatic Transmission
Filed Mar 23, 2007WI
2002 BONNEVILLE WITH 81,284 MILES WENT INTO SERVICE 2/29/00. TRANSMISSION FAILED ON 3/15/2007. ALWAYS SERVICED AT PONTIAC DEALER AND NO PRIOR TRANSMISSION PROBLEMS. PONTIAC REFUSED ANY HELP WITH THE PROBLEM, BUT THE SERVICE DEPARTMENT INDICATED THERE WAS A TECHNICAL BULLENTIN ON THIS PROBLEM.*AK
Visibility › Power Window Devices and Controls
Filed Feb 12, 2007113,985 milesTN
I HAVE EXPERIENCED THREE WINDOW REGULATOR FAILURES (DEVICE THAT RAISES AND LOWERS POWER WINDOWS). THE ONLY ONE THAT HAS NOT FAILED IS THE DRIVERS DOOR WINDOW. THE PASSENGER DOOR AND BOTH REAR DOORS HAVE FAILED AT DIFFERENT TIMES. LAST FAILURE DATE BELOW. *NM
Visibility › Power Window Devices and Controls
Filed Feb 12, 2007113,985 milesTN
I HAVE EXPERIENCED THREE WINDOW REGULATOR FAILURES (DEVICE THAT RAISES AND LOWERS POWER WINDOWS). THE ONLY ONE THAT HAS NOT FAILED IS THE DRIVERS DOOR WINDOW. THE PASSENGER DOOR AND BOTH REAR DOORS HAVE FAILED AT DIFFERENT TIMES. LAST FAILURE DATE BELOW. *NM
Engine and Engine Cooling
Filed Jan 27, 2007MI
I HAVE A 1998 & A 2000 PONTIAC BONNEVILLE WITH 3.8L ENGINES. I HAVE REPLACED 2 INTAKE MANIFOLDS ON THE 98 IN 3 YRS AND 1 ON THE 2K WITH ONLY 30K MILES. EA COST $630 EVERY AUTO MECHANIC KNOWS GM PUT A BAD PLASTIC INTAKE MANIFOLD ON THIS ENGINE AND REFUSES TO RECALL AND REPLACE THEM. *NM
Steering › Rack and Pinion
Filed Jan 16, 2007112,000 milesIL
TL* - THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH IN HIS 2000 PONTIAC BONNEVILLE (FAILURE MILEAGE 112000 ) SHIFTED THE VEHICLE INTO IN REVERSE AND HEARD A LOUD POP. SHE TRIED TO MOVE THE STEERING WHEEL, BUT IT WOULD NOT TURN WITH THE TIRE. THE PONTIAC DEALERSHIP STATED THAT SOMETHING HIT THE BOTTOM OF THE VEHICLE. THE CONTACT STATED THAT SHE HAS NOT BEEN IN A CRASH NOR HAS SHE STRUCK ANYTHING FOR THE RACK AND PINION STEERING TO HAVE FAILED. *NM UPDATED 2/27/2007 - *NM
Steering
Filed Nov 15, 2006130,000 milesFL
DT*: THE CONTACT STATED WHEN THE ENGINE WAS RUNNING AND THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION, THERE WAS A HOLLOW POUNDING SOUND. ALSO, THE SOUND OCCURRED WHEN THE VEHICLE WAS STOPPED OR TRAVELING FASTER THAN 5 MPH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE INTERMEDIATE STEERING SHAFT WAS REPLACED. SIX MONTHS LATER, THE PART FAILED AGAIN. THE PROBLEM CONTINUED AND REQUIRED REPLACEMENT MORE THAN 7 TIMES. THE MANUFACTURER WAS NOTIFIED. UPDATED 3/25/08 *CN
Steering
Filed Oct 18, 2006105,000 milesNE
TRUNK AREA LEAKS AND WATER BUILDS UP IN THE SPARE TIRE STORAGE. CLANKING NOISE IN STEERING COLUMN WHILE TURNING EITHER DIRECTION DURING COLDER WEATHER. FRONT DRIVERS SEAT HEATER WORKED THEN QUIT FOR NO REASON, PUSH BUTTON ON & LIGHT COMES ON BUT DOESN'T STAY ON. WIPERS WHILE IN INTERMITTENT WILL STOP DURING A SWEEP ACROSS WINDSHIELD, WHEN TURNED ON OR OFF ALSO TURNS ON/OFF THE DASH LIGHTS AT THE SAME TIME, AND WHILE IN INTERMITTENT IF BLINKER IS USED THE WIPER WILL STOP DURING A SWEEP ACROSS WINDSHIELD. *NM
Visibility › Power Window Devices and Controls
Filed Oct 12, 2006100,000 milesMO
RIGHT REAR WINDOW REGULATOR FAILED IN 2003, PART COST $275. LEFT REAR WINDOW REGULATOR FAILED IN 2006, PART COST $325. PONTIAC NEEDS TO ISSUE A RECALL ON THESE CARS FOR THIS PROBLEM. *JB
Steering
Filed Sep 21, 200612,943 milesKS
INTERMEDIATE STEERING SHAFT HAS BEEN REPLACED TWICE AND LUBRICATED TWICE IN THE LAST FOUR YEARS. CONTINUES TO CLUNK WHEN TURNING THE CAR. GENERAL MOTORS WAS CONTACTED AND ADMITTED THERE IS A PROBLEM WITH THE STEERING AND SAID THEY ARE WORKING ON A FIX. RIGHT NOW THE FIX IS ONLY TEMPORARY AND CAN BE COSTLY. *JB
Engine and Engine Cooling › Engine
Filed Sep 8, 200618,000 milesGA
DURING SUMMER, AFTER DRIVING CAR AND STOPPING FOR 10 MINUTES TO 1-1/2 HOURS, WHEN YOU RESTART THE CAR IT WILL SPIT, SPUTTER, STUMBLE, AND VIBRATE FOR 10 SECONDS OR SO BEFORE THE ENGINE WILL SMOOTH OUT AND RUN NORMALLY. *NM
Complaints 1-50 of 214, newest first, reproduced as filed.
A high number of complaints describe fires or crashes.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 24, 2004. Source: NHTSA Office of Defects Investigation.