2000 Pontiac Bonneville complaints

THE LOW TRACK SYSTEM MALFUNCTIONED, AND VEHICLE CAUGHT FIRE. AS A RESULT THE VEHICLE WAS A TOTAL LOSS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. PH

STEERING COLUMN NOISE. *JB

WHILE DRIVING THE VEHICLE FOR HALF AN HOUR, CONSUMER PARKED THE VEHICLE IN THE FRONT OF THE HOUSE AND TEN MINUTES LATER IT CAUGHT ON FIRE. FLAMES CAME FROM UNDER THE HOOD. DEALER HAS BEEN NOTIFIED. PH *JG

INTERMITTENT DAMP & COLD CONDITIONS. DT

TRANSMISSION DOESN'T FULLY ENGAGE WHILE PULLING INTO TRAFFIC FROM A COLD START. HIGH LIKELY HOOD OF BEING BROADSIDED IF CAR SLOWLY MOVES 10 FEET THEN STOPS MOVING. 1ST REPORTED JUNE 04, 2001, 17100 MILES DEALER COULD NOT REPRODUCE. 2ND REPORT SEP 18 2001. 24167 MILES PROBLEM HAD PERSISTED, THEN TRANSMISSION FAILED AND HAD TO BE TOWED IN FOR SERVICE. DEALER FOUND INTERNAL DAMAGE WITH CARRIER BEARING. 3RD REPORT OCT 17 2002 38739 MILES COLD SHUDDER STILL OCCURS. DEALER FOUND DAMAGE WITH TORRINGTON BEARING OUT OF WARRANTY. GM COVERS MOST OF EXPENSE OWNER PAYS $600. 4TH REPORT NOV 4 2002 38897 MILES PROBLEM STILL PERSISTS. DEALER REPLACES SELENOIDS AND VALVE ASSEMBLY COST IS COVERED BY GM. DEALER HAS BEEN RESPONSIVE TO ADDRESS ISSUES, BUT I FEEL THAT THE UNDERLYING PROBLEM FIRST OCCURED UNDER WARRANTY AND I SHOULD NOT NOW HAVE TO SHARE $600 OF THE REPAIR COST, ESPECIALLY SINCE THE PROBLEM IS SAFETY RELATED WITH A FORESEEABLE OF BROADSIDE ACCIDENT IF IT OCCURS AGAIN. AT THIS POINT I FEEL GM SHOULD REIMBURSE ME THE $600, AND AGREE TO REPLACE THE CAR WITH NO FINANCIAL LOSS (BETTER THAN JUST A NORMAL BUY/SELL ARRANGEMENT) IF THE PROBLEM REOCCURS. DT

WHILE DRIVING AT 65MPH VEHICLE WILL VIBRATE. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND CHANGE SOME PARTS, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

THE SERPENTINE BELT WAS REPLACED TWICE DUE TO ERRATIC OPERATION. THE BELT WAS MAKING AN AWKWARD SOUND AND BOTH TIMES THE BELT WAS ABOUT TO BREAK BEFORE THE DEALER INQUIRY. MR PER INVOICE, THE SQUEALING FROM THE ENGINE AREA-CRACKED, AND DRIVE BELT NOISE-EXCESSIVE WEAR-REPLACED. THE CONSUMER STATES THAT THE BRAKES SHIMMEY AND THE PEDAL IS SOFT-REAR ROTOR WERE FOUND OUT OF ROUND, AND REFACED THE FRONT ROTORS. THE PULSATION IN BRAKES WERE CHECKED, AND HAD BEEN CUT THREE TIMES DUE TO THE FRONT ROTORS-REPLACED. *SCC

STEERING WHEEL WOULD VIBRATE WITH POSSIBLE CAUSE OF A BROKEN TIE ROD. THE DEALERSHIP DID REPLACE SOME HOSES AND ALSO STATED TO THE CONSUMER THAT THE DRIVESHAFT NEEDS REPLACEMENT. MR

THE BRAKE ROTORS WERE REPLACED THREE TIMES FOR EXCESSIVE WARPING WHICH CAUSED VIBRATIONS AND A SOFT BRAKE PEDAL. EACH TIME THE PADS WERE REPLACED THE ROTORS HAD TO BE REPLACED. THE ENGINE BELT CRACKED ONCE AND WAS GLAZED ONCE, BOTH FAILURES CAUSED NOISE. THE STEERING WHEEL MAKES NOISE WHEN TURNING, THE DEALER REPLACED THE STEERING SHAFT. THE RIGHT REAR BRAKE LIGHT BULB WAS BLOWN. *MR *NLM

CONSUMER STATES THAT THE AIR BAG LIGHT WILL COME ON AND STAY ON WHILE THE CONSUMER IS DRIVING. CONTACTED DEALER SEVERAL TIMES BUT THE DEALER COULD NOT REMEDY THE PROBLEM WITH THE VEHICLE. NLM

THE MIDDLE SECTION OF THE STEERING COLUMN MUST BE REPLACED DUE TO WEAR. PROBLEM NOTICED LONG AGO, BUT NOT IDENTIFIED. I BELIEVE IT TO BE A SERIOUS SAFETY ISSUE. THANKFULLY, IT HASN'T FAILED COMPLETELY YET. NLM

TRANSMISSION DRIVE SPROCKET SUPPORT BEARING CAME APART AND DAMAGED CASE AND INSIDE TRANSMISSION; DEALER SAID TO DRIVE THIS FROM ILLINOIS TO MICHIGAN AND IF A PROBLEM OCCURED SOMEONE WOULD HANDLE IT, AND IT WAS SAFE TO DRIVE. THE NEXT DAY THE SERVICE ENGINE SOON LIGHT CAME ON AND DEALER STILL NEEDED TO BE PERSUADED TO LOOK AT IT. THEY THEN SAW THE PROBLEM

FUEL DOOR ACTUATOR DOES NOT LATCH, LATCH WAS REPAIRED BUT PUT IN BACKWARDS. AGAIN, DEALER REPLACED ACTUATOR. CONSUMER WISHES FOR REIMBURSEMENT OR REPLACEMENT. *SCC

REAR GLASS SHATTERED AS VEHICLE WAS SLOWING TO MAKE A RIGHT HAND TURN, WITH NO OTHER VEHICLES OR PEDESTRIANS IN THE VICINITY.*AK

WHILE DRIVING AND WITHOUT WARNING VEHICLE STOPPED/ BECAME INOPERABLE.DEALER HAS BEEN NOTIFIED, AND HAS REPLACED TRANSMISSION.*AK JLG

WHILE DRIVING ENGINE CAUGHT ON FIRE. IT COULD HVE CAUSED AN ACCIDENT AND CONSUMER GET HURT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

WHILE DRIVING, VEHICLE HAD ROUGH IDLE AND STALLED OUT. DEALER FOUND SPARK PLUGS IN NUMBER FOUR CYLINDER BURNED UP AND CAME APART RUNING THE ENGINE. IT HAD ALSO BURNED A HOLE IN THE PISTON. CONSUMER WAS ADVISED THAT THE NGK TYPE PTR4B-15 SPARK PLUGS THAT WERE IN THE VEHICLE WERE NOT FACTORY PLUGS. *TT

RACK AND PINION STEERING FAILED THREE TIMES DUE TO A KLUNKING SOUND, WITH CAUSE UNKNOWN, EXCEPT LOW PRESSURE IN SYSTEM. RACK AND PINION HAS BEEN REPLACED TWICE. *AK CONSUMER STATES THAT THE STEERING RADIUS WAS ERRATIC, WHEN VEERING TO THE RIGHT AT MINOR CURVES, THE VEHICLE IS HARD TO STEER. THE AIR DEFLECTOR FOR THE SUNROOF CRACKED AND WAS REPLACED. CONSUMER STATES THAT WATER LEAKS IN THE TRUNK MOUNTED LENS WHEN THE TRUNK IS OPENED. THE FUEL FILLER DOOR ACTUATOR FAILED, THE DRIVER SIDE WINDOW WAS BINDING, CAUSING A CLUNKING NOISE. 2 PLASTIC NUT COVERS WERE MISSING FROM THE FRONT WHEEL. *SLC

THE SERVICE STABILITY SYSTEM LIGHT COMES ON CONTINUOSLY, THE BRAKES AND STEERING HAVE LOCKED UP WHILE I AM DRIVING ON TWO OCCASIONS BECAUSE OF THE STABILITY SYSTEM, I HAVE HAD TO HAVE 3 FRONT END ALIGNMENTS AND THE BRAKES REPLACED TWICE. I HAVE TAKEN THE CAR INTO BASSETT PONTIAC IN MUNCIE, IN. AND IN NEW CASTLE IN.. THEY TELL ME THE PROBLEM IS FIXED AND TWO TO THREE WEEKS LATER THE SAME PROBLEM IS HAPPENING.

WE HAVE HAD NUMEROUS OTHER PROBLEMS WITH THIS CAR, INCLUDING RADIO, FOGLAMPS, PASSENGER WINDOW, REAR SEAT BELT LATCHES,DOOR RATTLES,STITCHING IN LEATHER SEATS COMING APART,AUTOMATIC TEMPERATURE CONTROL,ALIGNMENT,TIRES THAT CANNOT BE BALANCED,STEERING SECTOR BEARING, TIE ROD END DEFECTIVE & ROUGH BRAKING. DEALER HAS FIXED ALL PROBLEMS, BUT THE WARRANTY IS ABOUT TO EXPIRE AND NOW A REAR SEAT BELT LATCH HAS QUIT WORKING. I HAVE A NATIONAL GM CLAIM NO. WHICH WAS OBTAINED BACK IN JANUARY 2002, C06145322. I HAVE ASKED FOR AN EXTENSION OF THE WARRANTY DUE TO ALL THE PROBLEMS ENCURRED ON THIS VEHICLE, BUT THAT HAS BEEN DENIED. I WOULD HAVE TO PURCHASE AN EXTENDED WARRANTY FOR OVER $2,000. WE SHOULD NOT HAVE HAD SO MANY PROBLEMS WITH A BRAND NEW VEHICLE. PLEASE RESPOND EITHER BY EMAIL OR LETTER. LARRY NEUBAUER

ALL WINDOWS HAVE A SMEAR ON THEM, CAUSING DIZZY SPELLS AND A PROBLEM OF SEEING THROUGH WINDOWS WHILE DRIVING. *AK

VEHICLE SHAKES BADLY AT 45-60 MPH, MOSTLY WHEN SLOWING DOWN. DEALER REPLACED BRAKE LINING AT 15000 MILES. THEN AT 30000 MILES THE FRONT CALIPERS, BRAKE LINES,AND ROTORS WERE REPLACED. AT THIS TIME VEHICLE IS SHAKING AGAIN.*JBTHERE IS AN INTERMITTANT AND SOMETIMES VIOLENT SHUDDER OF THE VEHICLE WHEN SLOWING THE VEHICLE. CONSUMER HAS BEEN INFORMED THAT IT IS POSSIBLE THERE IS A PROBLEM WITH THE TORQUE CONVERTOR. *JG

CALIPER RATTLE SHAKES ENTIRE VEHICLE 45-65MPH. *AK

UPON PURCHASING VEHICLE IN THE YEAR OF 2000 RACK AND PINION HAS BEEN REPLACED THREE TIMES. COOLANT LEAKS, ALSO STARTER AND FUEL PUMP HAVE BEEN REPLACED. *AK TRANSMISSION WAS LEAKING FLUID DUE TO TORQUE CONVERTER SEAL FAILURE. CONSUMER STATES VEHICLE HAS A NOISE COMING FROM STEERING COLUMN ON TURNS. TRANSMISSION DOES NOT SHIFT CORRECTLY DUE TO SHIFT SOLENOID FAILURE. VEHICLE MAKES A POPPING NOISE FROM FRONT END DUE TO STEERING GEAR FAILURE. *YH

INFINITY, P225/60R16, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 2000, PONTIAC, BONNEVILLE WITH 31100 MILES. TREAD SEPARATION ON RIGHT REAR TIRE, INNER CORE DESINTEGRATED, ONLY SIDEWALL WAS LEFT.*AK *YH

THE CONSUMER STATES THAT THE VEHICLE CAUGHT FIRE WHILE PARKED, WITH THE ENGINE OFF. THE VEHICLE WAS TOTALLED, SMOKE AND SOOT DAMAGED THE HOUSE. GM INVESTIGATOR STATED THE CAUSE OF THE FIRE COULD NOT BE DETERMINED. *NLM *YD

WHEN MAKING A TURN NOISE WOULD COME FROM STEERING COLUMN, AND STEERING WHEEL WOULD JERK SEVERELY. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING 40 MPH GEAR SHIFT LOCKED UP. TOOK VEHICLE TO DEALER, AND DEALER INDICATED IT NEEDED NEW TRANSMISSION. *AK

STEERING WHEEL AND FLOOR PAN VIBRATIONS(5-10HZ) AT SPEEDS OVER 60MPH. RIDE/HANDLING AND DRIVER DISCOMFORT IS AFFECTED. DEALER HAS PERFORMED ALIGNMENT, NEW BRAKES, NEW TIRES, BALANCED TIRES, CHECK TIRES AND RIMS FOR DEFECTS. DEALER INDICATES THAT THIS IS A KNOWN PROBLEM TO GM. DEALER SERVICE REP. WILL NOT PROVIDE ANY ADDITIONAL ASSISTANCE WITH PROBLEM. INDICATED "THAT'S AS GOOD AS IT GETS". NEVER HAD A VEHICLE PERFORM LIKE THIS THAT COULD NOT BE REPAIRED.*AK

CONSUMER STATES THE STABILITY SYSTEM HAD TO BE SERVICED 8 TIMES, CONSUMER STATED THE STABILITY SYSTEM IS PART OF THE ABS.*AK *SLC

WHILE MAKING A SHARP TURN, IT WAS DIFFICULT TO NAVIGATE STEERING WHEEL. THIS CAUSED CONSUMER TO TAKE A WIDER TURN THAN NORMAL, CAUSING CONSUMER TO RUN OFF THE ROAD. VEHICLE WAS SERVICED, AND TECHNICIAN NOTICED THAT POWER STEERING NEEDED TO BE REPLACED. CONSUMER ADDED POWER STEERING FLUID AFTER STARTING THE CAR TO SEE IF THERE WAS A LEAK, THE FLUID STREAMED OUT AND WAS THROWN AROUND THE POWER STEERING PUMP, EMPTYING ALMOST IMMEDIATELY. *AK *JG

VEHICLE CAUGHT ON FIRE WHILE PARKED. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

THE STEERING MECHANISM STARTED TO MAKE A VERY LOUD POPPING AND GROWLING NOISE WHILE TURNING LEFT APPROXIMATELY 4 DAYS AGO. I IMMEDIATELY TOOK IT TO THE DEALER WHO INFORMED ME THAT THIS WAS A KNOWN PROBLEM AND THEY WOULD ORDER A KIT CONSISTING OF A PLUG AND A TUBE OF SPECIAL GREASE TO REPAIR IT. THIS CAUSED ME GREAT CONCERN BECAUSE I AM NOT SURE THIS IS A SAFE REPAIR AND COULD JUST PROLONG THE LIFE OF A COMPONENT BEFORE IT FAILS. I VIEWED THIS AS A POTENTIAL SAFETY ISSUE. I CONTACTED PONTIAC VIA E-MAIL AND PHONE WITH OUT A REPLY FROM E-MAIL AND A REPLY VIA PHONE THAT WAS UNSATISFACTORY. I REVIEWED THE CUATOMER COMPLAINTS ON YOUR WEB SITE AND FIND THAT THIS PROBLEM HAS CAUSED FAILURES OF THE STEERING ASSEMBLY. MY QUESTION IS WHY HAVE THEY NOT ISSUED A RECALL FOR A KNOWN PROBLEM AND HOW CAN ADDITIONAL GREASE SOLVE A PROBLEM THAT SOUNDS LIKE IT IS IN THE RACK AND PINION OR STEERING ASSEMBLY. I DO NOT WANT TO SOUND SARCASTIC, BUT I HOPE THEY ARE NOT WAITING FOR INJURIES AND FATALITIES TO FIX THIS PROBLEM. I WANT TO BE SURE THEY KNOW WHAT IS WRONG AND THAT A TUBE OF GREASE IS THE PROPER FIX. I ALSO DO NOT WANT A FAILURE OF THE STEERING MECHANICISM WHILE TRAVELING AT SPEED. WHAT SHOULD I DO.*AK

CONSUMER STATES VIBRATION EXISTS AT SPEEDS OVER 60 MPH, WHICH CAUSES THE TIRES AND SUSPENSION COMPONENTS TO WEAR OUT.*JB

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

ONGONING PROBLEM WITH ENGINE STALLING. VEHICLE BEEN IN DEALER'S SHOP ON FIVE OCCASIONS, AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK

WHEN TURNING WHEEL TO LEFT FELT THERE IS A CLICKING SOUND IN STEERING WHEEL. CONSUMER HAD TO REPLACE RACK AND PINION. CURRENTLY, WHEN TURNING WHEEL TO THE RIGHT VEHICLE VEHICLE IS CLICKING IN STEERING WHEEL. FEELS LIKE A TIRE DEFLATED, CONTACTED DEALER ,AND DEALER TESTED VEHICLE AND COULD HEAR CLICKING NOISE .*AK CONSUMER STATED THERE IS NOTHING WRONG WITH THE TIRE IS JUST FELT THAT WAY, AND THERE IS A SLIGHT CLICKING WHEN TURNING WHEEL TO THE RIGHT.*SLC

SPARK PLUG NGK TYPE PTR4B-15. *AK

DURING INSPECTION OF VEHICLE DEALER NOTICED AND INFORMED CONSUMER OF A BROKEN INNER TIE ROD. REPAIRS WERE MADE UNDER EXTENED WARRANTY. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

WITHIN SIX MONTHS AFTER REPLACING INNER TIE ROD TIE ROD OUTER/END NEEDED TO BE REPLACED. DEALER NOTIFIED, AND AGAIN REPAIRED TIE ROD OUTER/END UNDER EXTENDED WARRANTY. ASKING NHTSA TO LOOK INTO THIS PROBLEM. . FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

DURING THE TIE ROD END REPLACEMNT A NOISE WAS HEARD IN STEERING WHEEL. DEALER WAS NOTIFIED, AND MADE SOME REPAIRS. BUT, PROBLEM IS STILL REOCCURRING. DEALER NOTIFIED AGAIN, AND INFORMED CONSUMER THAT PROBLEM WAS IN STEERING COLUMN UPPER SHAFT. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

STEERING VERY ROUGH AND BUMPY TURNING BOTH WAYS. NOTICED IN JULY,2001 FIXED BY DEALER 8/20/2001 BY REPLACING STEERING GEAR RACK. SAME PROBLEM BACK AGAIN IN NOVEMBER 2001 AT ABOUT 22,600 MI.*AK

DON'T RECALL EXACT DATES OR MILAGE OF FAILURE, BUT STEERING RACK WAS REPLACED TWICE BY MANUFACTURE AT ABOUT 13,000 AND 20,000 MILES. BOTH TIMES EXPERINCED HARD STEERING TO LEFT, ABNORMAL SOUNDS, AND SLIGHT JERKS TRANSMITTED THROUGH STEERING WHEEL DURING TURNING. NOW HAVE THE EXACT SAME PROBLEM WITH MY 1998 PONTIAC GRAND PRIX WHICH IS HAVING THE STEERING RACK REPLACED AT A COST OF ABOUT $1,000. ON THE GRAND PRIX BEARINGS AND OTHER COMPONENTS ACTUALLY FELL OUT OF THE RACK ASSEMBLY ON MY DRIVEWAY. THE GRAND PRIX WAS PURCHASED USED ABOUT A YEAR AGO AND CURRENTLY HAS ABOUT 62,000 MILES ON IT. I HAVE NEVER HAD TO REPLACE THIS COMPONENT ON ANY OTHER VEHICLE I HAVE OWNED. IS THIS A COMMON PROBLEM FOR THESE VEHICLES?*AK

WHILE TRAVELING AT LOW SPEEDS, APPROXIMATELY 5 MPH, THERE IS VIBRATION IN STEERING WHEEL AND A "CLUNKING" NOISE COMING FROM VEHICLE. DEALERSHIP HAS DETERMINED THAT STEERING SHAFT HAD TO BE REPLACED. *NOTE: PART NEEDED IS ON BACK ORDER AND WILL BE UNAVAILABLE UNTIL MID-NOVEMBER 2001. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

BATTERY IS MOUNTED UNDER PASSENGER'S SIDE REAR SEAT. CONSUMER FEELS THIS IS UNSAFE BECAUSE ONE MUST PULL SEAT UP TO GET TO BATTERY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

BRAKES MAKE SQUEAKY NOISE ALL THE TIME, HAVE HAD PROBLEM CHECKED OUT 2 TIMES, BUT THEY TELL ME THIS IS SOMETHING I HAVE TO LIVE WITH. FOR A NEW CAR TO MAKE SO MUCH NOISE IS AWFULL. *AK

PONTIAC FILE #C02631710. I CALLED THE DEALERSHIP AND PONTIAC CUSTOMER CARE WITHIN THE FIRST TWO MONTHS OF OWNING THE CAR, RECEIVED A FILE NUMBER, BUT NO FOLLOW-UP BY PONTIAC AS PROMISED. I HAVE A CONCERN THAT THE FRONT SEAT HEADRESTS WILL NOT PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A REAR-END COLLISION. THE HEADREST IS NOT CLOSE ENOUGH TO PREVENT YOUR HEAD FROM TILTING BACK ALL THE WAY, AS IF THERE WERE NO HEADREST AT ALL.*AK

CONSUMER HAS BEEN TO DEALER ON FOUR OCCASIONS REGARDING A VIBRATING DRIVER'S SIDE MIRROR, DEALER HAS REPLACED MIRROR ONCE WHICH DID NOT CORRECT PROBLEM, DEALER TRIED TO FIX IT WITH WEIGHTS AND THAT DID NOT WORK EITHER, CONSUMER STATES VIBRATING MIRROR IS A DISTRACTION WHILE DRIVING. *SLC

WHEN PULLING OFF IN FIRST GEAR IT RIDES NICELY. THEN, ALL OF A SUDDEN IT CHANGES INTO SECOND REALLY HARD. FINALLY, IT WILL UNEXPECTEDLY GO TO 1ST GEAR.*AK INTERMITENTLY GETS STUCK IN FIRST GEAR. *YH

CONSUMER WAS STARTING VEHICLE AND IT WOULDN'T START. THEN, IT DID, AND CAUGHT ON FIRE. DEALERSHIP WAS AWARE OF PROBLEM.*AK