2002 Pontiac Bonneville

Routine

Owners filed 89 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 2 times.

When it fails
020k40k60k90k120k200k
51,000 milesMedian miles at failure

54 complaints record an odometer reading. Failures cluster around 20,00030,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Visibility › Power Window Devices and Controls9
000
Steering9
000
Electrical System7
010
Steering › Column6
000
Power Train › Automatic Transmission4
000
Engine and Engine Cooling4
000
Air Bags4
100
Tires3
102
Suspension › Front3
000
Seats › Front Assembly › Head Restraint3
202

2 safety recalls

Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly03V238000
Filed Jul 1, 2003102,212 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

Risk. FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

Air Bags › Frontal02V222000
Filed Aug 9, 2002133,221 vehiclesGeneral Motors Corp.

Defect. CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Risk. PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy. DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

What owners reported

Newest filings
Air BagsCrash
Filed Jul 9, 2026ID

The airbags did not deploy all the way my [XXX] is in the car as well and the driver side and passenger airbags did not deploy 100% it did cause me to end up having a cut on my face and abruzz eye I have pictures but I did not go to the ER but my [XXX] did cuz she had two cuts on her head it also shattered my windshield and something was leaking INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Air Bags
Filed Feb 22, 2019187,000 milesIL

TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000. .*BF CONSUMER OWNED THE VEHICLE FOR A YEAR AN AIRBAG LIGHT CAME ON.*JB

Electrical System
Filed May 13, 201696,000 milesMA

CAR WILL RE-START ON ITS OWN AFTER KEY IS REMOVED. AFTER PARKING AND SHUTTING OFF THE CAR, THEN REMOVING THE KEY AND OPENING THE DRIVER'S DOOR TO EXIT: IF YOU ACCIDENTALLY PRESS THE UPPER PART OF THE LOCK BUTTON ON THE DOOR (THE UNLOCK FUNCTION) INSTEAD OF PRESSING THE LOWER PART OF THE LOCK BUTTON (THE LOCK FUNCTION), THE CAR WILL RE-START ITSELF. IT THEN CANNOT BE TURNED OFF BECAUSE THE IGNITION SWITCH IS ALREADY IN THE OFF POSITION. THE ONLY WAY TO SHUT OFF THE ENGINE IS TO JIGGLE THE SHIFTER.

EngineFire
Filed Apr 14, 2016100,000 milesIL

TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SMOKE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GASKETS AND VALVE COVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Electrical System
Filed Jun 18, 201580,529 milesGA

TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STARTED, BUT IT TOOK SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,529.

Electrical System
Filed Nov 18, 201448,502 milesOR

IGNITION SWITCH, ENGINE CONTROL MODULE & SECURITY/THEFT MODULE WERE ALL REPLACED BECAUSE AUTO WAS INOPERABLE DUE TO THEIR FAILURE. THE MOBILE MECHANIC CHARGED $616.22 FOR PARTS, $1215.00 FOR LABOR & $13.08 FOR A HAZARDOUS WASTE FEE, TOTAL REPAIR WAS $1844.30. PLEASE SEND EMAIL SO I CAN SCAN DETAILED INVOICE OF REPAIR.

Air Bags
Filed Oct 23, 2014160,000 milesCA

I HAVE HAD A AIRBAG LIGHT ILLUMINATED ON MY DASH FOR SOME TIME NOW (NOT SURE HOW LONG BUT A COUPLE OF YEARS OR MORE) AND WAS CONCERNED ABOUT THIS DASH INDICATOR WITH THE RECENT AIRBAG RECALLS. MY VIN DOESN'T MATCH ANY SUCH RECALL NOTICES, HOWEVER SOME NEWS WEBSITES (LIKE CBS) INITIALLY INDICTED 2002 -2003 PONTIAC BONNEVILLE'S WERE INCLUDED IN THIS AIRBAG RECALL? THEY ALSO INDICATED THAT VEHICLES NEAR HIGHER HUMIDITY AREAS WERE THE VEHICLES BEING RECALLED, SO THAT CONCERNED ME TOO, SINCE I LIVE ABOUT 8 MILES FROM THE PACIFIC OCEAN. I THINK THERE IS SOMETHING INHERENTLY WRONG WITH MY AIRBAGS AND I'D LIKE THE GM/THE DEALER TO BE RESPONSIBLE FOR THIS DEFECT REPAIR, BEFORE ANY HARMFUL INCIDENTS OCCUR IN MY VEHICLE! *TR

Electrical SystemFire
Filed Sep 16, 2014188,000 milesVA

MASS AIR FLOW SENSOR AND O2 SENSOR FAILURE CONSTANT. 10/2013 SECURITY LIGHT COMES ON FREQUENTLY WHILE IN MOTION12/2013 LEAKS IN LOWER GASKET VALVE...ENGINE IS EXTREMELY HOT MOST OF THE TIME 04/2014 SERVICE ENGINE LIGHT REMAINS ON DUE TO O2 SENSOR FAILURE EVEN AFTER REPLACEMENT 7/2014 INTERIOR LIGHTS CAUGHT FIRE 05/2014. *TR

Electrical System
Filed Aug 6, 201482,000 milesKY

TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE FAILURE WAS CAUSED BY THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 10/02/14*LJ UPDATED 3/6/2015 *JS

Engine
Filed Jul 17, 2014AL

TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD DRIVE EXTREMELY ROUGH AS IF IT COULD HAVE STALLED WHEN THERE WAS A QUARTER TANK OF FUEL OR LESS. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Engine and Engine Cooling
Filed Jul 2, 2014145,000 milesNJ

WHILE TRAVELING ON THE INTERSTATE HIGHWAY 295 IN NJ MY VEHICLE STALLED. THE STALLED AND ALMOST CAUSED A NEAR FATAL ACCIDENT WITH A SEMI. THE VEHICLE AFTER 20 MINUTES AND NUMEROUS ATTEMPTS THE VEHICLE STARTED BACK UP AND I DECIDED TO TRY AND MAKE IT HOME BY TAKING BACK ROADS AWAY FROM THE INTERSTATE. THE VEHICLE STALLED 4 MORE TIMES BEFORE I COULD GET IT HOME. I WAS VISIBLY SHAKEN UPSET AND SCARED OUT OF MY MIND. *TR

Power Train
Filed Jun 12, 2014138,000 milesMI

I PUT MY CAR INTO PARK AND MY KEY WOULD NOT GO TO OFF OR START. IT WAS STUCK ON ACC AND ON. *TR

Engine
Filed Mar 13, 2014113,019 milesNC

TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH OUT WARNINGS. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,019 AND THE CURRENT MILEAGE WAS 113,119.

Electrical System
Filed Jun 17, 2013215,000 milesGA

AS I WAS DRIVING, SMELLED WIRE BURNING AND SMOKE COMING FROM THE FRONT DRIVER AT THE HEADLINER THEN THE INTERIOR LIGHTS SHUT OFF, TRUNK RELEASE SWITCH INOP. I PULLED OVER ON THE HIGHWAY AND TURNED KEY OFF. THEN NOTICED TWO WEEKS AGO THAT THERE IS NO POWER TO THE OBD-II. HAVE ABLE TO REPAIR THE DAMAGES. *TR

Steering
Filed Nov 14, 2011109,000 milesMO

TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL BEGAN MAKING A CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 109,000.

Steering
Filed May 2, 201125,000 milesNJ

2002 PONTIAC BONNEVILLE SE 2 DEFECTS 1) "CLUNKING" OF STEERING SHAFT - HAS BEEN REPLACED MORE THAN ONCE 2) GAS GAUGE STOP WORKING AFTER 4 YEAR (2006). *TR

Vehicle Speed Control
Filed Jul 21, 201085,000 milesMI

I HAVE TWO GM VEHICLES THAT EXHIBIT THE SAME DANGEROUS CONDITION OF SUDDEN ACCELERATION. THIS CONDITION OCCURS EVERY TIME THE VEHICLE IS STARTED AFTER BEING TURNED OFF. UPON RE-START OF THE VEHICLE, THE ACCELERATOR PEDAL (AND /OR THROTTLE ASSEMBLY) IS STUCK AND IT REQUIRES A LARGE AMOUNT OF FORCE TO DEPRESS THE PEDAL, CAUSING A RAPID CHANGE IN VEHICLE SPEED FROM A STOPPED CONDITION TO A VERY QUICKLY ACCELERATING VEHICLE. AFTER YOU "BREAK THROUGH" THIS FIRST "STICKING" OF THE PEDAL, THE THROTTLE ASSEMBLY FUNCTIONS FINE, UNTIL YOU TURN THE VEHICLE OFF AND RESTART AGAIN. VEHICLES AFFECTED ARE 1999 CHEVROLET ASTRO VAN AND 2002 PONTIAC BONNEVILLE. *TR

Suspension › Front
Filed Apr 30, 2010OH

BOUGHT A 2002 PONTIAC BONNEVILLE 3 MONTHS AGO. WITHIN THE MONTH HAD TO REPLACE THE LEFT & RIGHT REAR TRAILING ARMS AT 700.00. CAR SEEMS TO HAVE A FUEL PUMP PROBLEM BECAUSE IT DOESN'T ALWAYS START-UP FEELS LIKE IT IS CHOCKING. LASTLY THIS PAST WEEK AS I TURN LEFT AND SOMETIMES RIGHT THERE IS A POPPING NOISE LIKE FRONT BEARINGS OR TIE RODS. IS THERE A RECALL ON ANY INFORMATION STATED ABOVE I WOULD LIKE TO KNOW. *TR

Steering
Filed Feb 16, 201019,964 milesTX

STEERING INTERMEDIATE SHAFT NOISE. LOCATED ON STEERING COLUMN. THIS PROBLEM HAS NOT BE ADDRESSED. IT A FAILURE ON MORE THAN ONE MODEL OF GM CARS. ITS BEEN OCCURRING SINCE 2001 UP TO THIS DATE. SEEMS NHTSA HAS NOT NOTICED OR DONE ANYTHING TO MAKE GM CORRECT PROBLEM. GM HAS GONE ON ITS MERRY WAY COLLECTING HUNDREDS OF DOLLARS PROBABLY MILLIONS IN REPAIR FEES. LOOKS AS IF GM OR NHTSA TURN AWAY FROM HELPING THE CUSTOMERS WHO FOOT THE BILL. *TR

Steering
Filed Sep 1, 2009FL

MY 2002 PONTIAC BONNEVILLE HAS A BANGING NOISE IN THE STEERING COLUMN. I AM CONCERNED ABOUT LOSS OF CONTROL OF THE CAR. I AM TOLD THERE IS A SAFETY DEFECT BULLETIN ON THIS ISSUE BUT I DO NOT KNOW HOW TO DEAL WITH THIS. *TR

20 of 89 complaints, reproduced as filed.

Across model years

Worst on record: 1998
YearComplaintsRecallsFiresDeathsAssessment
200527010Routine
200428010Routine
200354250Routine
2002 — this page89230Routine
20011290200High concern
20002142210High concern
1999143490Routine
19982772280High concern
19971472160Routine
1996150370Routine
1995244140Above average
199488090Routine
19931381110Routine
1992113350Routine
199122210Routine
199039110Routine

Compare every Bonneville year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 1, 2003. Source: NHTSA Office of Defects Investigation.