1996 Plymouth Grand Voyager complaints

HAD A COMPLETE BLOWOUT ON RIGHT REAR IN JULY 2000. BECAUSE THE TIRE WAS DESTROYED, I ASSUMED THE BLOWOUT WAS DUE TO ROAD HAZARD. THE TIRES ARE NOT "BRANDED" FIRESTONE. THE SECOND BLOWOUT OCCURRED WITH 35PSI COLD PRESSURE (I HAD CHECKED THEM BEFORE WE LEFT ON THE TRIP) AFTER 100 MILES OF DRIVING AT 60-70 MPH. THE VAN WAS NOT LOADED, AND IT WAS A COOL DAY. THE TIRE DEVELOPED A SHAKE, THUMPING NOISE, THEN THE TREAD SEPARATED. THE TREAD PEELED OFF THE CASING LIKE AN ORANGE PEEL, TORE OUT THE INNER FENDER AND GAS FILLER NECK. TREAD WRAPPED AROUND THE AXLE AND EMERG BRAKE CABLE, CAUSING WHEEL LOCK-UP AND SKID. TIRE STOPPED ON GOOD TREAD, SO DID NOT BLOW OUT. I CANCELLED THE 911 CALL WHEN I FOUND I COULD UNLOCK THE WHEEL AND INSTALL THE SPARE TIRE. CONTACTED FIRESTONE, AND THEY SAID IT ISN'T ONE COVERED UNDER THE RECALL. 2 TIRES REMAIN ON THE VEHICLE. WAITING FOR INSURANCE ADJUSTMENT, ESTIMATED $1283 INCREASE IN INSURANCE OVER NEXT 3 YEARS DUE TO THIS CLAIM, AND $500 DEDUCTABLE. (DOT NUMBER: VDVF WTA 0 TIRESIZE: P215/65R15)

CHILD SEAT WAS NOT OPERATING CORRECTLY PRIOR TO RECALL 95I004. *SLC

WHILE DRIVING THE VEHICLE CAUGHT ON FIRE, CLAIM#35-W700-829 NLM

WHILE DRIVING SMOKE BEGAN TO POUR OUT OF THE ENGINE, THE CONSUMER PULLED OVER AND OPENED THE HOOD AND THE ENGINE WAS ENGULFED IN FLAMES CLAIM # 53-C745-067. NLM

THE ENGINE COMPARTMENT CAUGHT FIRE DAMAGING THE ELECTRICAL WIRING IN THE VEHICLE. CLAIM # 13-7029-839. NLM

SHORT IN WIRING CAUSED WIRING TO SMOLDER OR MELT CLAIM # 22-V3620-496. NLM

ENGINE COMPARTMENT CAUGHT ON FIRE COMPLETLY MELTING THE WIRING HARNESS, CLAIM # 59-V461-637. NLM

TRANSMISSION OIL COOLER BYPASSED WHILE A NEW COOLER WAS ON ORDER, FIRE SUSPECTED TO HAVE STARTED IN THAT AREA CLAIM # 22-V361-586. NLM

REAR HEATER LINES AND POWER STEERING PUMP RUSTED OUT. UNACCEPTABLE ON A 4 YEAR OLD CAR. CHRYSLER WILL DO NOTHING ABOUT IT.

NO SUMMARY

SLIDING DOORS DO NOT UNLOCK, WE TRY KEY ENTRY AND POWER LOCK ENTRY.

DEAR OFFICER, I AM WRITING THIS COMPLAINT WITH DEEP FRUSTRATION AND STRESS. GAS FUEL TANK IS SUPPOSE TO BE BUILT TO LAST. IT IS NOT A WEARY TYPE OF COMPONENT. THE PROBLEM POSSES SERIOUS AND FATAL SAFETY ISSUE TO OUR FAMILY AND OTHERS WHO DRIVE SUCH VEHICLE. WHY SHOULD OWNER BE RESPONSIBLE FOR ORIGINAL MFG. DEFECT. PROBLEM: FUEL GAS TANK LEAKS ON THE SEAM LINE. FUEL ODOR PRESENTS AROUND THE VEHICLE. APPEAR AS ORIGINAL MFG. DEFECT ON FUEL GAS TANK. HAVE TAKEN PHOTO PICTURES AND ASKED DEALER TO SAVE ORIGINAL DEFECT FUEL TANK AS EVIDENCE. PLEASE CONTACT US IMMEDIATELY FOR UPDATE. SINCERELY. WAYNE HU AND SHE WANG

INTERMITTENTLY STEERING WHEEL STICKS. DEALER HAS INSPECTED VEHICLE, AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM.*AK

VARIOUS PARTS ON THE DASHBOARD WORK INTERMITTENTLY, CURRENTLY, ENGINE STALLED, AND THEN IT WOULD START AGAIN. CONSUMER FELT THIS WAS AN ELECTRICAL PROBLEM, AND SOMEONE COULD BE HURT.*AK

VEHICLE LOST POWER & LOUD SOUNDS STARTED COMING FROM UNDER VEHICLE. THE DING NOISE FROM INSIDE KEPT RINGING ALTHOUGH VEHCLE WAS SHUT OFF. BATTERY HAD TO BE DISCONNECTED. DEALER SAID THAT THEY HAD TO WORK ON THE SERPENTINE BELT BEFORE THEY COULD DETERMINE ANYTHING ELSE WAS WRONG. BU TIT HAD TO BE DONE AT CONSUMER'S COST. WARRANTY DIDN'T COVER THIS COMPONENT. *AK

WHILE FILLING UP VEHICLE IT STARTED LEAKING GAS, JUST LIKE IT DID BACK IN MAR.2000 WHEN IT WAS TAKEN IN FOR RECALL ON FUEL TANK. TOOK VEHICLE TO DEALER, AND THEY SAID IT HAD NOTHING TO DO WITH RECALL, AND THAT TANK BROKE AND NEEDED TO BE REPLACED. *AK

SO MANY PROBLEMS AND NO ONE IS LISTENING

SHORTLY AFTER PURCHASING THE VEHICLE THE WINDSHIELD WIPERS STARTING GOING OFF BY THEMSELVES WHILE DRIVING THE VEHICLE. WE HAVE HAD THE VEHICLE IN 12 TIMES FOR REPAIR AND THE PROBLEM STILL EXISTS! ON THE HIGH SETTING IN HEAVY RAIN THE WIPERS TEND TO INTERMITTENTLY CUT OUT. PERSONAL RESEARCH HAS DISCOVERED THAT THIS PROBLEM EXISTS IN SEVERAL '96 VOYAGERS. THE CHRYSLER "HOTLINE" HAS LOGGGED THE PROBLEM SEVERAL TIMES BUT HAS YET TO PROVIDE A SOLUTION.

WHILE THE FRONT TRANSMISSION SEAL WAS BEING REPLACED, THE MECHANIC WARNED ME ABOUT THE GAS TANK LEAKING GASOLINE. NO VISABLE PUNCTURE HOLES CAN BE SEEN AND THE LEAK APPEARS TO COME FROM THE SEEM OF THE TANK. HE SAID THIS DOES NOT APPEAR TO BE FROM NORMAL WEAR AND TEAR AND TO NOT DRIVE THE VEHICLE UNTIL REPAIRED DUE TO DANGER OF EXPLOSION AND/OR FIRE. WHEN MICHAEL STEAD CHRYSLER DEALERSHIP IN WALNUT CREEK WAS CONTACTED, I WAS TOLD ON THE PHONE THERE IS NO RECALL ON THE LEAKING GAS TANKS AND THAT THE LEAK IS NOT RELATED TO THE OTHER RECALL ON OUR GAS TANK ASSEMBLY. WE HAVE ALSO EXPERIENCED THE WINDSHIELD WIPERS RANDOMLY COMMING ON WHILE DRIVING. WE HAD THE SWITCH REPLACED BUT THE PROBLEM CONTINUES. AUTOWORLD DEALERSHIP TOLD US THAT THE MANUFACTURER FOR THE WIPERS HAS NOT MADE A REPLACEMENT PART TO FIX THE PROBLEM AND THAT IF IT WAS REPLACED WE WOULD JUST HAVE THE SAME PROBLEM.

IGNITION FREQUENTLY FAILED TO START MY MINIVAN. AFTER A FEW TRIES, IT STARTS. I TOOK THE CAR TO MY DEALER TODAY, AND THEY TOLD ME THAT I NEEDED A NEW STARTER MOTOR. THE DEALER FIXED THE STARTER AT A COST OF APPROXIMATELY $350.00. THIS IS A COMMON PROBLEM IN ALL 1996 GRAND VOYAGER MODELS. WHY WAS THERE NO RECALL FROM YOUR OFFICE TO HAVE THIS PROBLEM FIXED BY CHRYSLER AT THEIR EXPENSE? WE SHOULDN'T HAVE TO PAY FOR THE MANUFACTURER'S DEFECTIVE PARTS. PLEASE ADVISE ME ON HOW I COULD GET MY MONEY BACK FROM CHRYSLER. IN ADDITION, I HAVE A FUEL PUMP PROBLEM IN THE SAME CAR; THE DEALER SAID THE FUEL PUMP WAS LEAKING, AND FIXED THIS PROBLEM AT MY EXPENSE. THE COST WAS $200.00. OUR MINIVAN IS ONLY 4 YEARS OLD, AND ALREADY THERE ARE SO MANY PROBLEMS WITH THIS CAR. WHY CAN'T YOUR OFFICE HAVE THESE PROBLEMS FIXED BY CHRYSLER AT THEIR EXPENSE? PLEASE CONTACT ME AS SOON AS POSSIBLE. (E-MAIL: [email protected]. *AK

RECALL 845, PERFORMED ON 2/23/00 PARTIALLY IMPROVED THINGS TEMPORARILY, BUT DID NOT FIX THE PROBLEM COMPLETELY. PROBLEM HAS INCREASINGLY BEEN GETTING WORSE SINCE JUNE '00. NO SAFETY DEFECT MENTIONED WITHIN SUMMARY. *AK

WHILE USING AIR CONDITIONING IT STOPPED WORKING WITHOUT A WARNING. A TECHNICIAN STATED THAT A/C COMPRESSOR WAS FROZEN. *AK

WHEN TRYING TO ROLL DOWN POWER WINDOW GLASS ON DRIVER'S SIDE REGULATOR DID NOT WORK. *AK

WHILE TRAVELING THERE WAS A GAS SMELL INSIDE OF VEHICLE. ALSO, GAS WAS LEAKING. DEALER HAS REPAIRED VEHICLE, BUT PROBLEM HAS RETURNED. PLEASE PROVIDE FURTHER INFORMATION.*AK

TWO TRANSMISSION FAILURES. TRANSMISSION HAD TO BE REPLACED DUE TO HESITATION/SLIPPAGES. ALSO, EXPERIENCED A PROBLEM WITH EXCESSIVE WEAR OF FRONT BRAKE PADS DUE TO PITTED/CORROSIVE ROTORS. DEALER/MANUFACTURER WERE NOTIFIED? *AK

BATTERY BLEW UP WHEN VEHICLE WAS STATIONARY IN PROCESS OF STARTING. THE VEHICLE WAS SITTING IN DRIVEWAY AND HAD BEEN SHUT DOWN FOR ABOUT 3 HOURS. THE BATTERY BLEW OFF PART OF THE TOP WITH A LARGE BANG. IF A PERSON HAD BEEN WORKING ON THE ENGINE THEY WOULD HAVE BEEN INJURED. NO FIRE OCCURRED BUT SMOKE DID APPEAR. THE VEHICLE WAS NOT ABUSED OR OTHERWISE CAUSED TO BE DAMAGED BY THE DRIVER PRIOR TO THIS HAPPENING. THE BATTERY HAS A CHRYSLER P/N 4727258 AND APPEARS TO BE ORIGINAL. ADVISE IF THERE IS A NEED TO SAVE THE BATTERY FOR FURTHER CHECKS BY ANYONE.*AK

WINDSHIELD WPERS INTERNITTENTLY COME ON AND OFF, STOP MID POSITION.*AK

THIS VAN HAS HAD MANY DEFECTS, THE SERVICE TECH. SAID ALL THE BRAKE COMPONETS WERE GOING TO BE DAMAGED AND I HAD ONLY HEAR THE NOISE FOR TWO DAYS. THE SHOES WERE DAMAGING THE DRUMS AND WERE ATTACHED TO THE DRUM, AND THEY HAD TO BEAT ON THEM FOR AT LEAST A HOUR TO GET THEM OFF, THE SHOES WERE HAD THE RIVETS MISSING ON MOST OF THEM. THEY WERE CAUSING OTHER BRAKE CONPONETS TO COME LOOSE, THIS WAS WAY TO EARLY FOR BACK BRAKE SHOES TO FAIL AND DAMAGE ALL THESE PARTS. IT COULD HAVE CAUSED ME TO HAVE AND ACCIDENT.*AK

SHIFT LEVER CAN BE CHANGED OR MOVED INTO ANY GEAR FROM PARK WITHOUT APPLYING BRAKES AND WITHOUT KEY IN THE IGNITION, WHICH COULD CAUSE VEHICLE TO ROLL AWAY.*AK

PRIOR TO RECALL FUEL PUMP MODULE SEAL FAILED (99V-216), REPLACED FUEL TANK ASSEMBLY PRIOR TO NOTIFICATION, REQUEST REIMBURSEMENT. YH

WHILE USING WINDSHIELD WIPERS THEY STOPPED WORKING WITHOUT ANY INDICATIION. WIPER MOTOR WAS STILL RUNNING, BUT THERE WAS NO MOVEMENT. PLEASE PROVIDE FURTHER INFORMATION. *AK

DESPITE SEVERAL DEALERSHIP "FIXES" GAS TANK SHIFTS AND THUMPS WHEN ACCELERATING OR STOPPING SHARPLY. ALL ELECTRIC DOOR LOCKS HAD TO BE REPLACED DUE TO ELECTRICAL "VIBRATION"-TYPE NOISES WHEN ACTIVATING. REAR BRAKES HAVE "HUMMED" WHEN LIGHTLY BRAKING SINCE NEW. PROBLEM EVOLVED INTO SURGING. NEEDED A COMPLETE BRAKE JOB AT 40,000 MILES DUE, I BELIEVE, TO LACK OF DEALERSHIP FIX BEFORE HAND.*AK

I WAS STOPPED WITH MY FOOT ON THE BRAKE. A TRUCK HIT ME FROM THE REAR AND KNOCKED ME INTO THE CAR IN FRONT OF ME. MY HEAD HIT THE STEERING WHEEL BREAKING A SMALL BONE IN MY NOSE AND BRUSING IT AND MY UPPER LIP AND GUMS. I HIT MY LEFT INSIDE KNEE WHICH WAS BRUISED AND HURT. XRAYED, BOTH MOUTH AND KNEE AND NECK. THE BELT DID NOT RESTRAIN ME. THE SEAT WAS THROWN TO A RECLINING POSITION AND I COULD NOT, AFTER I CAME TO MY SENSES, MAKE THE LEVER WORK TO UPRIGHT THE SEAT. THE OFFICER HAD TO GET IN BACK SEAT AND PUSH IT UP WITH HIS FEET. I HAVE A REPORT WITH THAT OFFICER'S NAME ON IT. THE REPORT DID NOT MENTION THIS PROBLEM. AIR BAG DID NOT DEPLOY, BUT MAY HAVE BEEN THE KIND OF HIT IT WAS. THE VAN IS TOTALED. THANKS FOR ANY INFORMATION YOU CAN SHED ON THIS SO NO ONE ELSE HAS THIS PROBLEM. THANK YOU, JM. *AK

AIRBAG LIGHT CAME ON THE DASHBOARD, AND HORN STOPPED WORKING DUE TO AN ELECTRICAL OPEN. IT WAS THE SAME ELECTRICAL CONTACT WITH HORN AND AIRBAG. CLOCK SPRING WAS DEFECTIVE.*AK

WHILE DRIVING AIR BAG LIGHT COULD COME ON UNEXPECTEDLY AND STAY ON FOR A FEW SECONDS. THEN GO OFF, AND ONCE AGAIN COME ON. *AK

TRANSMISSION SLIPPING, COULD NOT MERGE SAFELY INTO TRAFFIC BECAUSE OF SLIP. WOULD WORK O.K. WHOLE VAN WAS COLD, THEN WOULD SLIP AND STAY IN LOW GEAR WHEN VAN WARMED UP./A.C. LEAKING FREON CAUSING INADEQUATE COLD AIR. DEALER REPLACED REAR DISCHARGE HOSE ONLY TO HAVE IT LEAK OUT AGIAN, WHICH TELLS ME THEY DIDN'T EVEN CHECK IT. WHEN THE COMPESSOR FINALLY GAVE OUT AND AFTER AN ESTIMATE OF ALLMOST $900.00, I HAD AN INDEPENDENT SHOP TELL ME THE EVAPORATOR WAS LEAKING. THE DEALER AGREEDED THEY HAD SOME BAD EVAPORATORS AND FIXED THE WHOLE SYSTEM FOR $450.00. *AK

GEAR SHIFT BECAME STUCK WHEN HE CONSUMER SHIFTED GEAR FROM PARK TO DRIVE. ALS,O IT MADE A LOUD NOISE. *AK

TRANSMISSION SLIPPING. NLM

THE TRANSMISSION IS LEAKING. NLM

2ND TIME THE TRANSMISSION DIED, LASTED 2 MONTHS THIS TIME. *AK

NHTSA RECALL 99V216000 AND MANUFACTURER'S RECALL 845 CONCERNING FUEL PUMP FAILURE. CALLED TO MAKE AN APPOINTMENT. WHEN THEY WENT TO THE DEALER, HE STATED THAT INFORMATION WAS NOT IN THE COMPUTER. THIS HAS HAPPENED TWICE. *AK *ML

NHTSA RECALL NO. 99V216000 AND MRF RECALL NO. 845. CALLED TO MAKE APPT. AND WHEN THEY GO TO THE DEALER THE INFO IS NOT IN THE COMPUTER. THIS HAS HAPPEN TWICE.

WHILE DRIVING AT HIGHWAY SPEED TRANSMISSION LOST POWER, FORCING CONSUMER OFF THE ROAD. *AK

CONSUMER CONCERNED ABOUT POSSIBLE ODOMETER FRAUD (ROLLBACK). NLM

WHILE DRIVING ABOUT ANY SPEED SLIDING DOOR COULD OPEN WITHOUT A PRIOR WARNING. CONSUMER HAD TAKEN VEHICLE TO DEALER FOUR TIMES FOR REPAIRS. *AK

DEALER FAILED TO REPAIR AFTER 3 ATTEMPTS-DEALER STATES THAT VEHICLE SHOULD NOT BE FILLED UP TO CAPACITY. STRONG SMELL MAKES PASSENGERS LIGHT-HEADED AND NAUSEAUS. CONCERNED ABOUT POSSIBLE FIRE. *AK

CAR LEAKS AT DRIVERS SIDE DURING HEAVY RAINS. DELAER BEEN UNABLE TO CORRECT THE PROBLEM. THE CARPET HAS BEEN REPLACED. CAR IS NOW EXPERIENCING ELECTRICAL DEFECTS AS A RESULT OF A) THE LEAK ITSELF, OR B) REMOVING AND REINSTALLING THE DASH ON NUMEROUS OCCASIONS TO TRY AND FIND THE LEAK. I AM ALLSO CONCERNED ABOUT LONG TERM RUST AS A RESULT OF THE CONTINUING LEAKS. THE CAR IS NOT ABLE TO BE SOLD NOW AS A RESULT OF THE LEAK AND CONTINUING PROBLEMS. *AK

2 OCCURRENCES; WHILE TRAVELING HWY SPEEDS, SUDDEN LOSS OF POWER, ENGINE CHECK LIGHT COMES ON. THE DEALER HASN'T BEEN ABLE TO FIGURE IT OUT. THIS IS EXTREMELY DANGEROUS SINCE IT'S ONLY DONE IT AT HWY SPEEDS, 60 TO 70MPH. THERE IS NO WARNING FOR VEHICLES BEHIND YOU AND YOU HAVE TO GET OVER TO SHOULDER OF THE ROADWAY WITH LIMITED POWER. *AK

AUTOMATIC DOOR LOCKS WILL NOT LOCK THE PASSENGER SIDE SLIDING DOOR. DEALER HAS REPLACED THE SLIDING DOOR SOLENOID TWICE. *AK

THE SPARE TIRE CABLE WINCH MECHANISM WAS MISSING FROM VEHICLE EITHER AT TIME OF PURCHASE OR FELL OFF AFTER OWNERSHIP. *MJS