1996 Plymouth Grand Voyager complaints

AIR BAG LIGHT IS ILLUMMENTING ON DASH. ALSO, HORN AND CRUISE CONTROL ARE INOPERABLE. CONSUMER HAS NOT CONTACTED DEALER.*AK DEALER REPLACED CLOCKSPRING AND EVERYTHING WORKS NOW. *SLC

THE SRS LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. HORN ASSEMBLY AND CRUISE CONTROL WERE INOPERABLE. DEALER HAS INSPECTED VEHICLE. *AK

AIRBAG LIGHT STAYS ILLUMINATED WHILE VEHICLE IS IN MOTION. DEALER REPLACED CLOCK SPRING. *AK *SLC

AIRBAG LIGHT CAME ON/CRIUSE CONTROL STOPPED WORKING. DEALER REPLACED CLOCK SPRING ASSEMBLY. AT SAME TIME ENGINE CHECK LIGHT CAME ON. DEALER REPLACED OXYGEN SENSOR. ALSO, TRANSMISSION WENT OUT AT 10400 MILES, AND EMERGENCY BRAKE HAD TO BE REPLACED 3 TIMES. *AK *YH

I READ IN THE WALL STREET JOURNAL, DATED MARCH 20, 2001, THAT THE NHTSA IS LOOKING INTO A POSSIBLE DEFECT IN THE CLOCKSPRING ASSEMBLY IN THE PLYM VOYAGER. I JUST WANTED TO INFORM YOU THAT I HAD TO REPLACE THE AIR BAG CLOCKSPRING ON MY VOYAGER MINI VAN A FEW MONTHS AGO. I WAS NOT IN ANY IMMEDIATE DANGER BUT THE AIRBAG LIGHT CAME ON A STAYED ON WHEN THE TROUBLE BEGAN. MY MECHANIC DETERMINED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED FOR WHICH I REPLACED. I DO NOT KNOW IF THIS IS RELEVENT TO YOUR INQUIRY BUT I THOUGHT YOU SHOULD KNOW.*AK

ALL STEERING WHEEL CONTROLS INOPERABLE. *AK

ON SATURDAY, FEB 10, 2001, WHILE PULLING INTO MY DRIVEWAY, THE AIR BAG READINESS INDICATOR LAMP CAME ON. MONDAY, FEB 12, 2001 I CALLED TO MAKE AN APPOINTMENT TO BRING MY PLYMOUTH GRAND VOYAGER SE 1996 IN TO PALMEN MOTORS IN KENOSHA, WISCONSIN. ON FRIDAY THE 16TH I BROUGHT THE CAR IN TO HAVE THE PROBLEM DIAGNOSED. I WAS TOLD THAT THE AIR BAG MODULE HAD FAILED AND WOULD NEED TO BE REPLACED AT A COST OF $1,008.30 + TAX. I COULD NOT AFFORD TO MAKE THE REPAIR AT THAT TIME, BUT WAS TOLD THAT THE $73.85 I HAD PAID FOR THE DIAGNOSES COULD BE APPLIED TO TE REPAIR IF I WAS TO HAVE THE WORK DONE IN 30 DAYS. THE FOLLOWING DAY SATURDAY FEB 17TH WHILE DRIVING ON THE EXPRESSWAY I CONCLUDED THAT MY HORN AND CRUISE CONTROL ALSO DID NOT WORK. I WAS SUSPISIOUS THAT THE DIAGNOSES WAS INCORRECT, BECAUSE OF THE ADDITIONAL PROBLEMS. I THEN WENT TO THE NET TO SEE IF I COULD GET SOME ANSWERS. I FOUND SOME ONE WHO HAD THE EXACT SAME PROBLEM WITH A 1997 CARAVAN. THEIR PROBLEM WAS WAS THE CLOCK SPRING ASSEMBLY. I WAS HESITANT TO GO TO THE DEALER WITH MY FIND. HOW COME THEY DIDN'T GET IT RIGHRT THE FIRST TIME??? TODAY I READ AN ARTICLE IN THE NEWSPAPER THAT YOUR ADMINISTRATION WAS CONDUCTING AN INVESTIGATION INTO THIS EXACT PROBLEM.*AK

INTERMITTENT AIRBAG WARNING. CRUISE CONTROL FAILED TO DISCONNECT USING STEERING WHEEL CONTROLS. DEALER SERVICE SHOP IDENTIFIED FAULTY CLOCK SPRING.

WE PURCHASED OUR VAN USED AND I GUESS THE ORIGINAL OWNERS SWITCHED BACK SEATS WITH SOMEONE WHO HAD CHILD RESTRAINTS AND CHRYSLER SAYS THAT OURS IS NOT COVERED UNDER ANY RECALLS SINCE THEY WERE NOT ORIGINALS ON THE VAN. MANY TIMES, THESE SEATS DO NOT PROPERLY SECURE MY KIDS IN AND I THINK THEY SHOULD BE PART OF THE RECALL, REGARDLESS. IF THEY DO NOT TAKE CARE OF THE PROBLEM, WHEN SOMETHING DOES HAPPEN, I WILL HAVE TO CONTACT MY LAWYER TO CONTACT THEM WHEN THERE IS A PROBLEM. I WOULD APPRECIATE ANY HELP IN RESOLVING THIS MATTER WITH CHRYSLER OR WHOEVER ELSE THAT I NEED TO CONTACT THAT CAN HELP ME.

AIR BAG LIGHT STAYS ON. *AK

CONSUMER COMPLAINED THAT HORN FAILED TO OPERATE. DEALERSHIP HAS LOOKED AT VEHICLE, AND INFORMED CONSUMER THAT HORN RELAY MAY BE THE CAUSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

FUEL RAIL IS LEAKING GAS ONTO ENGINE. DEALER HAS BEEN CONTACTED. THERE IS A RECALL FOR PROBLEM, BUT THIS VEHICLE IS NOT COVERED DUE TO VIN. *AK CONSUMER'S VEHICLE EXPERIENCED THE EXACT SAME PROBLEM AS RECALL 00V268, HOWEVER THIS VEHICLE WAS NOT COVERED UNDER RECALL. *SLC

AIR BAGS ARE SOMETHING THAT SHOULD NOT FAIL ON A VEHICLE SINCE IT IS GOVERNMENT REGULATED SAFETY EQUIPMENT ON A VEHICLE AND IT IS A LOW WEAR ITEM. MY AIRBAGS HAVE FAILED AND CHRYSLER EXPECTS ME TO PAY TO FIX THEM. THEY HAVE ALSO TIED THE AIRBAGS INTO THE HORN AND CRUISE CONTROL. I FEEL THAT SINCE THIS IS A SAFETY RELATED ITEM, CHRYSLER SHOULD BE RESPONSIBLE FOR THE REPAIRS. IF THESE BAGS FAIL TO DEPLOY OR MISFIRE DUE TO THEIR DESIGN, I AND MY PASSENGERS COULD BE SEVERELY HURT OR KILLED.

DRIVER'S SIDE AIRBAG ALONG WITH HORN AUTOMATICALLY DISABLED WITHOUT INCIDENT (HAVE NOT BEEN INVOLVED IN ANY ACCIDENT OR COLLISION). I AM CONCERNED THAT SUCH A SAFETY FEATURE DISABLES RANDOMLY TO INCLUDE THE DISABLING OF THE HORN. ANY INFORMATION THAT CAN BE RESEARCHED INTO THIS MATTER IS GREATLY APPRECIATED. I BELIEVE THERE IS A TREND IN THIS MANUFACTURER, AS I AM AWARE OF ANOTHER SUCH OWNER EXPERIENCING THE SAME PROBLEMS.*AK

THE VEHICLE STALLS WHILE DRIVING AND WILL NOT RESTART, THE STARTER, IGNITION AND IGNITION RELAY WERE REPLACED OR REPAIRED, THE DEALERS HAVE BEEN UNABLE TO FIND THE PROBLEM, THE CONSUMER REFUSES TO DRIVE THE VEHICLE UNTIL THE PROBLEM IS FOUND AND CORRECTED. NLM

REAR HATCH DOOR BECOMES STUCK. DEALER HAS NOT BEEN CONTACTED. PLEASE ADD FURTHER INFORMATION. *AK

NP SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE TRAVELING AT VARIOUS SPEEDS VEHICLE LOSES ALL POWER. ENGINE LIGHT FLASHES, AND VEHICLE STALLS. *AK

PULLING OUT OF PARKING LOT ACROSS 2-WAY TRAFFIC, HEARD LOUD CLUNK, THEN TRANSMISSION LOST POWER. BARELY MANAGED TO PULL OFF SHOULDER. NO FWD OR REVERSE. DEALER STATES TRANSMISSION NEEDS REPLACEMENT ($1957). SINCE OUT OF WARRANTY, CHRYSLER CORP. UNWILLING TO HELP - CLAIM TO NOT BE AWARE OF TRANSMISSION PROBLEMS ON THIS YR/MAKE/MODEL. ALSO, DEALER STATES VEHICLE LEAKING OIL PAST CAM SHAFT SEALS. REPLACEMENT TO COST $1200. HAVE PAID OVER $3000 ON MANY OTHER PRIOR REPAIRS ON VEHICLE.

AUTO TRANSMISSION FAILURE? COUPLE OF TIMES MY VAN HESITATED TO DRIVE WHEN I PUT GEAR IN DRIVE POSITION . TODAY, IT HAPPENED AGAIN AND AFTER IT STARTED TO MOVE, IT DID NOT GO FASTER THAN 35 MILES SPEED. MY VAN IS ONLY 5 YEARS OLD AND THIS SHOULD NOT SUPPOSE TO HAPPEN TO ANY MAJOR COMPONENTS. PLEASE ADVISE IF THIS IS COMMON PROBLEM WITH ALL1996 VOYEGERS. DO MANY OWNERS HAVE SAME COMPLAINTS? I HAVE FRIENDS TOLD ME THAT THIS A COMMON PROBLEM OF AUTOMATIC TRANSIMMISION WITH ALL 1996 MODELS. IF THAT IS SO THAN CHRYSLER SHOULD FIX IT WITHOUT CHARGE TO ME.IS THERE ANY SECRET WARRANTY OR GOOD WILI POLICY OR SERVICE CAMPAIGN EXISTS? PLEASE ADVISE SOON. ALSO MANY TIMES, TRANSMISSION INDICATOR DOES NOT SHOW THE POSITON OF D OR R WHEN SHIFTED TO D OR R POSITION. ALL POSITONS STAY LIT. SO ITS DIFFICULT TO JUDGE IF YOU ARE IN DRIVE OR REVERSE POSITION. ALSO THE CYLINOID MAKES LOUDE NOISE. I TOLD MANY TIMES TO DEALER DURING WARRANTY PERIOD AND THEY TOLD ME THAT IS NORMAL. BUT I DON'T THINK SO. I HAVE CHECKED OTHER SAME MODEL AND THEIR CYLINOID DON'T MAKE THAT KIND OF NOISE.WHAT ARE THE FACTS?

VEHICLE HAS 2 BUILT-IN CAR SEATS THAT RETRACTOR MODULE FOR HARNESS HAS FAILED, TRAPPING CHILDREN IN SEAT. *AK

WHILE DRIVING THE WINDSHIELD WIPERS STOPPED WORKING CAUSING POOR VISIBILITY. NLM

AIR BAG LIGHT REMAINED ON; VEHICLE TAKEN TO DEALER, AND AND INFORMED CONSUMER THAT CLOCK SPRING NEEDED TO BE REPLACED. ALSO, INFORMED VEHICLE WAS OUT OF ITS WARRANTY, AND NOT COVER UNDER A RECALL. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

TRANSMISSION NEEDS TO BE REPLACED SECOND TIME. *AK

DEFECTIVE PIN IN TRANSMISSION MALFUNCTIONED WHICH CAUSED VEHICLE TO STALL UNEXPECTEDLY, WHICH MAY HAVE RESULTED IN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

ABS CONTROL MODE SOLENOID SENSOR SEPARATED, RESULTING IN LOSS OF BRAKES. MANUFACTUER HAS BEEN NOTIFIED.*AK

WHEN WEATHER IS COLD TRANSMISSION WILL NOT GO INTO GEAR. VEHICLE WOULDN'T GO FORWARD OR BACKWARD. DEALERSHIP MECHANIC TOLD CONSUMER THAT HE HAD TO GET A BRAND NEW TRANSMISSION.*AK THE INTERNAL PARTS FOR THE TRANSAXLE HAD FAILED AND WAS REPLACED BY THE DEALER. *YH

WHILE VEHICLE WAS AT STOP SIGN IT WAS REAR ENDED BY ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. AFTER VEHICLE WAS REPAIRED AIR BAG LIGHT CAME ON UNEXPECTEDLY MOST OF THE TIME, AND CONSUMER WAS CONCERNED. *AK

CONSUMER STATES FUEL CAN BE SMELLED INSIDE THE VEHICLE, THE SERVICE DEPARTMENT STATED THAT SOME FUEL PUMPS ALLOW THE FUMES TO GATHER UNDER THE BODY CAVITY AND ENTER THE VEHICLE THROUGH THE HEATING AND COOLING SYSTEM, CONSUMER FEELS THIS IS A BAD DESIGN AS WELL AS A SAFETY ISSUE. *SLC

INTERMITTENTLY VEHICLE STALLS AND DIES, AND FUMES ENTER INTO PASSENGER'S COMPARTMENT. *AK

WINDSHIELD WIPERS WOULD REMAIN ON MOMENTARILY AFTER TURNING THEM OFF, AND NOT RETURNING TO BOTTOM OF WINDSHIELD. DEALER NOTIFIED, AND INFORMED CONSUMER THAT WARRANTY EXPIRED, AND ANY REPAIRS WOULD BE AT CONSUMER'S COST. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

DEALER TELLS ME THAT THE CLOCK SPRING HAS BEEN RECALLED IN EARLIER MODELS, BUT NOT YET IN THE 1996. I UNDERSTAND THIS IS NOT AN UNCOMMON PROBLEM IN THIS CAR. *AK

PLASTIC MANUFACTURED FUEL TANK HAS DEVELOPED A CRACK, AND IS LEAKING BADLY. DEALER HAS BEEN CONTACTED. *AK THE DEALER BLAMES THE MANUFACTURER FOR DEFECTIVE DESIGN BUT THE MANUFACTURE BLAMES THE DEALER FOR POOR INSTALLATION. FUEL TANK CRACKED DUE TO INCORRECT INSTALATION. *YH

SECOND SEAT SEATBELT WOULD NOT RELEASE. CONSUMER HAD TO GET A PAIR OF SCISSORS TO CUT BELTS LOOSE FROM CHILD'S NECK. *AK

SLIDING DOOR GRAB HANDLE IS HARD TO DEPRESS WHEN TRYING TO EXIT THE VEHICLE. *SLC *YH

LEAK OF PROB TRANSMISSION FLUID OUT OF DIP STICK OPENING, DETERMINED BY DEALER TO BE TRANSMISSION ROD ASSEMBLY. HAD TO REPLACE ENTIRE TRANSMISSION. PREVIOUS STEERING NOISE CORRECTED BY TSB. FOR ABOUT 6 MONTHS NOW, STEERING INTERMITTENTLY SQUEALS WITH SLIGHT VIBRATION IN STEERING WHEEL. DEALER CANNOT DUPLICATE.

BEARING FOR REAR SWAY BAR IS GOING BAD. *AK

CONSUMER NOTICED AIR BAG LIGHT ILLUMINATED ON DASHBOARD. CONSUMER HAS YET TO CONTACT DEALER OR MANUFACTURER. *AK THE HORN AND THE CRUISE CONTROL MALFUNCTIONED AS THE RESULT OF AIR BAG LIGHT ILLUMINATION. *YH

HERE'S A LEAK ON INSIDE OF VEHICLE, TOOK TO DEALER, AND THEY SAID THAT WEATHER STRIPPING IS NOT STICKING TO A BLACK SHINY PIECE OF METAL. DEALER IS SAYING THAT THE STRIP WON'T STICK TO THAT TYPE OF METAL. *AK

WHILE DRIVING VEHICLE TO DEALERSHIP VEHICLE WOULD BE SHAKING. VEHICLE WAS CONTROLLABLE. COULD NOT SHIFT VEHICLE OUT OF LOW GEAR INTO THE NEXT GEAR. THEN TRANSMISSION BLEW. AT DEALERSHIP, MECHANIC INDICATED THAT TRANSMISSION HAD FAILED & NEEDED REPLACEMENT. *AK

FUEL TANK LEAKS FUEL. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER REPLACED GAS TANK. VEHICLE WAS TAKEN TO THE DEALER 5 MONTHS PRIOR TO TANK LEAKING FOR OTHER PROBLEMS, AND AT THAT TIME TANK WAS LEAKING A SMALL AMOUNT OF FUEL. AFTER THE 5 MONTHS GASTANK WAS POURING GAS OUT. CURRENTLY, DEALER DOES NOT WANT TO ADMIT THAT GAS TANK WAS PART OF THE RECALL THAT WAS ISSUED BEFORE VEHICLE WAS TAKEN IN.*AK

WHEN DRIVING IN THE RAIN OR WHEN GOING OVER RAIN PUDDLES STEERING WHEEL LOCKS UP AND MAKES IT HARD TO CONTOL VEHICLE. CONTACTED DEALER, AND DEALER DID NOT REMEDY PROBLEM.*AK

FOLLOWING RECALL OF FUEL PUMP O RING WE NOTICED A STONG GAS ODOR FOLLOWING EACH FILLING OF THE TANK TO CAPACITY. THOUGHT IT WAS JUST FROM OVERFLOW. FINALLY TOOK TO DEALER. DEALER REPORTED VENT BREATHER TUBE CRACKED ON TOP OF TANK. HAD TO REPLACE ENTIRE TANK DUE TO THE TUBE BEING MOLDED INTO THE TANK. I AGREED TO HAVE TANK REPLACED, AND THEN KEPT THE OLD TANK. CHECKED TOP OF TANK AND COULD SEE THAT LEAKAGE OCCURED, BUT NOT HOW. VENT TUBE WAS REMOVABLE CONTRADICTORY TO WHAT DEALER STATED. TUBE NOT CRACKED. I FILLED TANK AND TIPPED IT TO PUT PRESSURE ON THE VENT TUBE. NO LEAKAGE OCCURRED. I'M WORRIED THAT THE PROBLEM WASN'T FIXED BY REPLACING THE TANK. NOW THERE IS A NEW RECALL ON FUEL RAIL SYSTEM. MECHANIC AT DEALERSHIP SAID THE NEW TANK HAD A REDESIGNED VENT SYSTEM ON THE TOP OF THE TANK. I WAS CHARGHED $789 TO REPLACE TANK WHEN TANK WASN'T THE PROBLEM, AND THE DEALERS EXPLANATION OF WHAT WAS DAMAGED WAS INCORRECT. IT APPEARS TO ME THAT THERE MUST BE A PROBLEM WITH THE VENT TUBE SEAL, ALTHOUGH IT ISN'T APPARENT, OR THERE IS A LOT OF PRESSURE BUILDING IN THE SYSTEM SOMEWHERE, WHICH CAUSES IT TO FLOW OUT OF VENT TO TANK CONNECTION, ALTHOUGH I COULDN'T GET IT TO LEAK. IF THE NEW TANK HAD A REDESIGNED VENT SYSTEM, THAT TELLS ME THE PREVIOUS VENT SYSTEM WAS FAULTY. AM I RESPONSIBLE FOR REPLACEMENT IF IT WAS OBVIOUSLY A KNOWN PROBLEM? PLEASE ADVISE WHAT I SHOULD DO. I'M WORRIED WITH THE NEW RECALL THAT THE CAR MAY STILL NOT BE SAFE. THE DEALER DID NOT CHECK THE FUEL RAIL SYSTEM OF T

FUEL LINES WERE SPILLING GAS ALL OVER ENGINE DUE TO A FAULTY FUEL RAIL. DEALER HAS VEHICLE CURRENTLY.*AK *SLC

TRANSMISSION FAILED AT 86000 MILES, WINDSHIELD WIPER PROBLEMS, A/C FAILED 5 TIMES IN THE LAST 4 YEARS

PLASTIC VENT HOSE THAT CONNECTS TO FUEL TANK WAS LEAKING FUEL, AND CAUSING FIRE HAZARD. CONSUMER HAD TO REPLACE FUEL TANK BECAUSE MANUFACTURER DID NOT SELL PLASTIC VENT HOSE THAT SEPARATED. *AK

THIS IS THE SECOND TIME THAT THIS INTEGRATED CHILD CAR SEAT HAS "LOCKED UP". IT WAS REPLACED BY THE MANUFACTURER THE FIRST TIME ONE MONTH AFTER WE GOT THE VEHICLE, AND IT IS DOING IT AGAIN, WHICH I FIND TO BE VERY DANGEROUS FOR MY SON. WE ARE FORCED TO PUT A CAR SEAT INTO OUR CAR. I WANT THIS REPLACED BY CHRYSLER AGAIN AT NO CHARGE, BUT THEY ARE UNWILLING TO DO SO.*AK

AIR BAG LIGHT WOULD COME ON AND OFF INTERMITTENTLY WHILE DRIVING. UPON OBSERVATION AFTER NOTICED, NO PARTICULAR PATTERN SEEN RELATED TO DRIVING CONDITIONS. DID NOT REALIZE IMPORTANCE OF LIGHT (MEANING PROBABLE AIR BAG FAILURE) UNTIL TAKEN TO DEALER TO BE FIXED. REPAIRS WERE OVER $200.00. TOLD THE PROBLEM WAS IN THE "CLOCKSPRING" WHEN ASKED IF THIS HAPPENED MUCH, TOLD A "FEW." THIS CAR REQUIRED A NEW TRANSMISSION AT 50,000 MILES. I AM SENDINTG THIS NOTICE IN BECAUSE I READ IN MY LOCAL NEWSPAPER WITH AUTOMOTIVE NEWS THAT YOU ARE DOING A DEFECT INVESTIGATION ABOUT THIS TOPIC. I DON'T KNOW IF CAR DEALERS ARE REQUIRED TO NOTIFY YOU OF THEIR REPAIRS SO I'M MAKING SURE MY CAR IS INCLUDED IN YOUR COUNT.

NO SUMMARY

CAN SMELL FUMES INSIDE OF VEHICLE AFTER PUTTING FUEL INTO THE TANK. IF THE TANK WAS FULL, THE FUEL WOULD LEAK OUT. TOOK TO DEALER & MECHANIC COULD NOT LOCATE CAUSE OF THE LEAKAGE. HAS HAPPENED AT LEAST 8 TIMES & PROBLEM NOT SOLVED. TOOK IT BACK AGAIN & MECHANIC INFORMED OWNER THE ENTIRE FUEL TANK ASSEMBLY NEEDED TO BE REPLACED.*AK