Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
CONSUMERS FOOT WENT TO THE FLOOR, THE ENGINE RACED AND THE CONSUMER COULD NOT CONTROL THE VEHICLE, SEVERAL REPAIR ATTEMPTS AND REBUILT TRANSMISSION PRIOR TO INCIDENT. NLM TRANSMISSION FAILED WHILE DRIVING UP A HILL ONLY SIX WEEKS AFTER PURCHASE, CONSUMER REQUESTS REIMBURSEMENT. (ATTORNEY FOR CLIENT) *SLC
WHEN TRAVELING AT ANY SPEED VEHICLE STALLED AND CUT OFF WITHOUT PRIOR WARNING. ALSO, VEHICLE HAS CUT OFF ON THE HIGHWAY AND AT INTERSECTIONS. CONSUMER HAS CONTACTED DEALER, DEALER HAS LINKED THE PROBLEM TO AN ELECTRICAL MALFUNCTION, BUT CANNOT DETERMINE THE EXACT CAUSE. *AK *ML
AIRBAG LIGHT COMES ON, AND HORN FAILS AT SAME TIME ON AN INTERMITTENT BASIS. MECHANIC HAS ADVISED THAT HE HAS SEEN THE SAME FAILURE ON OTHER CHRYSLER PRODUCTS RECENTLY. MECHANIC CLAIMS THAT THE WIRES FOR THE AIRBAG AND HORN ARE GETTING PINCHED SOMEHOW AS THEY COME UP THE STEERING WHEEL ASSEMBLY, AND THROUGH THE DEVICE THAT ALLOWS THE WIRES TO TURN WITH THE STEERING WHEEL. SINCE THERE IS NO CURRENT RECALL, WE WILL HAVE THIS PART REPLACED AS IT IS A SAFETY HAZARD TO DRIVE WITHOUT A HORN AND AIRBAG. WE HAVE A HIGH MILEAGE VEHICLE AND PERHAPS THIS IS THE START OF A PROBLEM WITH THIS VEHICLE OR MAYBE THIS VEHICLE IS A FLUKE. IN ANY CASE, I THOUGHT YOU SHOULD BE AWARE OF THE PROBLEM. *AK
NO PARTS AVAILABLE FOR SAFETY RECALL OF THE FUEL PUMP MODULE. NLM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE TRANSMISSION JUST DIED. LUCKILY, WE MADE IT TO OUR WORK PARKING LOT AND WEREN'T STRANDED IN A HEAVY TRAFFIC SITUATION OR IN A SNOWSTORM. TOTAL COST OF REPAIR ESTIMATED AT $1900. ENVIRONMENTAL HAZARD OF LEAKING OIL WHEN TRANSMISSION CASE ALSO CRACKS. COINCIDENCE???: MY BOSS JUST INFORMED ME TODAY THAT HIS 1996 CHRYSLER PRODUCT MINI-VAN WITH LESS MILES THAN MINE HAD A SIMILAR TRANSMISSION PROBLEM SOME TIME AGO. I BELIEVE THE CHRYSLER PRODUCT MINI-VAN TRANSMISSIONS ARE JUNK AND CHRYSLER KNOWS IT, BUT THE TRANSMISSION DEFECT ONLY CAUSES A TRUE "SAFETY" HAZARD WHEN IT BREAKS IN A SITUATION WHERE CONTINUING SPEED IS NECESSARY (LIKE PASSING). OBVIOUSLY, THE TRANSMISSION OIL GETTING DUMPED ON THE STREETS WHEN THE TRANSMISSION CASE CRACKS ISN'T GOOD. BUT AGAIN, WHY WOULD CHRYSLER CARE ABOUT A LITTLE OIL? *AK
WINDSHIELD WIPERS DO NOT PARK PROPERLY, CONTINUE TO OPERATE WHEN SWITCH IS TURNED OFF. WIPERS COME ON WHEN LEFT AND RIGHT TURN SIGNALS ARE ENGAGED AND WILL NOT STOP WHEN TURNED OFF. *AK
VEHICLE HAS BEEN EXPERIENCING PROBLEM WITH WINDSHIELD WIPERS OPERATING INTERMITTENTLY WHILE IN THE OFF MODE. ALSO, ABS SENSOR LIGHT REMAINED ON. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A MANUFACTURER'S RECALL, AND REPAIRS WOULD ONLY BE MADE AT CONSUMER'S COST. *AK
FUEL GAUGE LIGHT KEEPS GOING OFF WITH A FULL OR 1/2 FULL GAS TANK. ALSO WHEN PUTTING VEHICLE IN REVERSE, A HARD KNOCK WOULD APPEAR IN FRONT OF VEHICLE . DEALER NOTIFIED, AND UNABLE TO LOCATE/CORRECT THE PROBLEM. *AK
THERE IS A FUEL LEAK AT THE INTERFACE FUEL PUMP MODULE, CAUSING THE FUEL TO LEAK INTO THE ENGINE. FUEL TANK CAP/SEAL HAS BEEN REPLACED. ALSO, FUEL VENT WAS LEAKING. *AK
I HAVE SEVERAL FRIENDS WITH THE SAME VEHICLE AND THE SAME PROBLEM(TRANSMISSION RUINED DUE TO COMPUTER FAILURE/MALFUNCTION. ALSO THE MASTER SWITCH IN THESE VEHICLES IS FAULTY(THAT IS THE SWITCH FOR WINDSHIELD WIPERS/TURN SIGNAL) THAT CAUSES WIPERS TO COME ON OF THEIR OWN ACCORD. I AM AFRAID TO SPECULATE ON THE PROBLEMS THAT COULD ARISE IF THE TURN SIGNAL PORTION WAS TO MALFUNCTION AS WELL.
WHILE DRIVING ON HIGHWAY TRAVELLING 65-70 MPH ALL OF SUDDEN EXPERIENCED LOSS OF POWER. NOTICED OIL LIGHT CAME ON. HAD TO COAST DOWN TO THE NEAREST EXIT RAMP. CONTACTED MECHANIC AND WAS TOLD THAT HE HAD A BROKEN ENGINE PISTON. *AK
DRIVING AT 65 MPH IN LEFT LANE OF HIGHWAY, LOST ABILITY TO ACCELERATE AND THE VEHICLE JUST DECELERATED. I WAS JUST ABLE TO PULL TO THE SIDE OF THE ROAD. DEALER REPLACED THE FUEL PUMP (WITH REFURBISHED PART BECAUSE NEW PARTS WERE ON BACK ORDER). I KNOW OF ONE OTHER VOYAGER OWNER WITH THE SAME PROBLEM AT 60,000 MILES. LATEST RECALL ON FUEL PUMP (NHTSA CAMP #99V216000 - FUEL PUMP) MAKES ME WONDER IF THERE IS A LEAK OF FUEL, DIRT,CONTAMINATION, OR AIR COULD ALSO ENTER THE PUMP CAUSING PREMATURE FAILURE OF IT. *AK
THE FUEL PUMP FAILURE (TWICE) IS NOT ONLY INCOVENIENT AND EXPENSIVE THE 2ND TIME(NOT UNDER WARRANTY), BUT IT ALSO CAN BE DANGEROUS IF IT OCCURS AT THE WRONG TIME, LIKE DURING PASSING. THE WINDSHIELD WIPERS RANDOMLY TURN-ON IS MORE ANNOYING THAN DANGEROUS. I DO KNOW A FEW MORE OWNERS IN CENTRAL WISCONSIN THAT HAVE THE SAME PROBLEM. MY SLIDING DOOR ELECTRONIC LOCK PROBLEM IS A THEFT ISSUE--THE DOORS CAN'T BE LOCKED WHEN THE LOCKS MALFUNCTION-- AND BOTH SLIDING DOORS MALFUNCTIONED DURING THE LAST YEAR- AGAIN NOT UNDER WARRANTY.
I HAVE RECEIVED A RECALL NOTICE FOR A RADIATOR FAN RELAY, WHICH IS NOT MENTIONED ON YOUR SITE. TODAY, I FOUND A NEW LEAK OF TRANSMISSION FLUID, THE RED LIGHTS ARE AGAIN FLASHING ON AND OFF, THERE ARE POWER SURGES IN THE CONTROL PANELS, THE ENGINE CHOKES AND SHUDDERS. OH, AND THE A/C IS OUT AGAIN. WE WON'T EVEN MENTION THE WINDHIELD WIPERS WHICH HAVE CONTINUALLY GONE ON AND OFF SINCE WE HAVE OWNED THIS CAR, OR THE AIRBAG ALARMS, OR THE INCREDIBLE AMOUNT OF MONEY WE HAVE PUT INTO THIS MAINTAINED CAR. MY 20,000 CAR HAS BECOME A 40,000 LEMON. THERE IS SIMPLY NO EXCUSE FOR THIS, MILEAGE OR NOT. I HAVE ATTEMPTED TO KEEP THIS CAR BECAUSE I WANTED A "SAFE" CAR FOR MY TEENAGERS TO DRIVE. NOW, IT APPEARS I HAVE THEM DRIVING THE PINTO OF THE 1990'S. I THOUGHT I WAS KEEPING MY KIDS SAFE!! WHEN THE ENGINE FAILED, I HAD THE CAR TAKEN TO AN NON DEALER BECUASE I AM FED UP WITH THEIR ATTITUDES...WHAT DO YOU EXPECT AT 100,000 MILES, ETC. WHEN THE FIRST DIAGNOSTIC WAS RAN ON THE CAR, A BEWILDERING ARRAY OF CODES CAME UP. AFTER CHANGING THE SPARK PLUGS, ALL OF THE CODES DISSAPEARED. HOWEVER, THE ELECTRICAL PROBLEMS INCREASED IN INTENSITY, AND NOW I'M AFRAID MY DAUGHER WILL GO UP IN A FIREBALL. I ALREADY ASSUME THERE WILL BE NO RESPONSE FROM THE MANUFACTURER....I AM GOING TO CONSIDER A SUIT AS I CONSIDER THESE CARS DANGEROUS! FUEL LEAKS, STATIC CHARGE BUILDUPS? COME ON!
WHILE STOPPED AT STOP SIGN, DRIVER HEARD LOUD POP. DRIVER PULLED FORWARD BUT UNABLE TO STEER VEHICLE. BOLT HOLDING SERPENTINE BELT TENSIONER SHEARED OFF, DROPPING TENSIONER INTO ENGINE COMPARTMENT. VEHICLE TOWED TO SERVICE STATION FOR REPAIR. ADDITIONAL DAMAGE TO FLYWHEEL DISCOVERED DUE TO TENSIONER FALLING INTO MOVING ENGINE PARTS. NOTED THIS PROBLEM IN OTHER NHTSA COMPLAINT REPORTS ON WEB. FORTUNATELY CAR WAS STOPPED AT TIME OF INCIDENT. BOLTS SHOULD NOT SHEAR LIKE THIS. *AK
TRANSMISSION HAD 65,000 MILES ON IT AND IT HAD TO BE REPLACED. CONSUMER HAS NOT TAKEN IT TO THE DEALER. HAS PERSONAL MECHANIC AND TRUSTED HIM TO DO WORK. IT WAS MAKING A CLICKING AND JERKING NOISE. *AK *ML
THE PROBLEM WITH THE GAS TANK IS THAT WHEN I FILL THE TANK UP GAS STARTS SPILLING ON THE GROUND. IT IS LEAKING FROM THE TOP OF THE TANK NEXT TO THE CAB OF THE VAN. I KNOW THERE WAS A FUEL PUMP GASKET OR SOME OTHER KIND OF RECALL ABOUT THE TANKS ON 96 VANS AND I THINK IT IS THE SAME PROBLEM. CAN YOU CHECK INTO THIS PLEASE. I ASKED THE LOCAL DEALER TO CHECK THE VIN NUMBER FOR RECALLS AND THE FUEL TANK PROBLEM WAS NOT FOR MY VAN. CAN YOU CHECK INTO THIS PROBLEM AND SEE IF THERE SHOULD BE A RECALL FOR MY VAN ALSO?. THANKS. *AK
THE FUEL TANK ON THIS VAN LEAKS WHEN TANK IS FULL OR CLOSE TO FULL. I HAVE NOTICED THAT FUEL WILL DRIP FROM THE TOP OF THE TANK WHEN PARKED AND A STRONG ODOR WHEN STOPPING AFTER DRIVING. I HAVE BEEN TOLD THAT DODGE HAS HAD RECALLS ON THIS, ALSO CONSUMER REPORTS ISSUE JAN 2000 HAS LISTED A RECALL ON THIS PROBLEM. I CONTACTED CHRYSLER/PLYMOUTH AND THEY ARE UNAWARE OF ANY RECALL FOR THIS PROBLEM. *AK
IF THE RECALL FOR THE FUEL LEAK WAS SUPPOSE TO BEGIN IN SEPTEMBER 1999, WHY IT IS THAT THIS IS JANUARY 2000 AND STILL NO RECALL ON MY VEHICLE. TALKED TO MY CHRYSLER DEALER TODAY AND THEY SAID THAT THEY HAVEN'T HEARD ANYTHING ABOUT THIS RECALL. THANK YOU FOR YOUR TIME. *AK
THE WINDSHIELD WIPERS GO ON WHENEVER THEY WANT TO, AND THE WINDSHIELD WIPER SPEED VARIES WHEN SET ON LOW OR MEDIUM, THIS HAS BEEN A PROBLEM SINCE THE DAY WE PURCHSED THIS CAR. THE WINDSHIELD WIPER SWITCH HAS BEEN REPLACED 3 TIMES. 2 TIMES THE CAR WAS UNDER WARRANTY THIS LAST REPLACEMENT CHRYSLER PAID FOR THE PART AS GOODWILL, AND THE DEALER CHARGED ME $68.00. THE WIPER SPEED STILL VARIES (THE PROBLEM HAS NOT BEEN FIXED). WE HAVE ALSO HAD THE WEATHER STRIPPING REPLACED 3 TIMES AND IT IS STILL FALLING OFF. THE BLOWER MOTOR FOR THE FAN DOES NOT WORK ON ALL SPEEDS THE FAN MOTOR WAS REPLACED ONCE UNDER WARRANTY AND AGAIN ON 11/24 FOR WHICH CHRYSLER PAID FOR THE PARTS AND THE DEALER CHARGED ME $102.00. BOTH SLIDING DOORS CAN NOT BE OPENED FROM THE INSIDE. THE DOOR LATCHES HAVE BEEN REPLACED 6 TIMES, 5 TIMES UNDER WARRANTY, AND THE LAST TIME ON 11/24 CHRYSLER PAID FOR THE PARTS AS GOODWILL AND THE DEALER CHARGED $102. THERE HAS BEEN OTHER REPAIR WORK DONE TO THE SLIDING DOORS IN TOTAL MY CAR HAS BEEN SERVICED 23 TIMES. ALLTOGETHER IT HAS COST ME $352 TO FIX THINGS THAT HAVE BEEN WRONG SINCE DAY ONE AND THAT OTHER VOYAGER OWNERS ALSO SEEM TO HAVE THE SAME PROBLEM WITH. *AK
BRAKES FAILED. YH
TRANSMISSION FAILED. MJS
FUEL WAS LEAKING FROM THE FUEL TANK DUE TO CORROSION. DEALER HAS REPLACED THE FUEL TANK. *AK *YC
EMERGENCY BRAKE FAILS TO HOLD. MJS
TRANSMISSION FAILED DUE TO SHEARED PIN. MJS
POWER DOOR LOCK ACTUATOR FAILED. MJS
WHEN BRAKING, THE DRIVER STARTS TO SMELL GASOLINE. VEHICLE WAS TAKEN TO DEALERSHIP & WAS INFORMED BY MECHANIC THE FUEL TANK WAS CRACKED & WAS NOT UNDER WARRANTY. *AK *YC
DURING NORMAL LATE-MORNING OPERATION IN LIGHT RAIN, VEHICLE TRAVELING ON HIGHWAY IN A SLIGHT LEFT TURN. VEHICLE REPORTED TO SUDDENLY BEGIN INERTIAL PIVOT COUNTERCLOCKWISE AND BEGAN TRAVELING SIDEWISE IN DIRECTION OF TRAVEL. VEHICLE CROSSED CENTER LINE AND STRUCK FARM TRACTOR. VAN WAS ORIENTED PERPENDICULAR TO DIRECTION OF TRAVEL AND STRUCK WITH PASSENGER SIDE LEADING. FARM TRACTOR WAS STRUCK HEADON. VAN DRIVER WAS THROWN SIDEWAYS, SUFFERING BROKEN UPPER RIGHT ARM AND BROKEN NECK; DEAD ON IMPACT. FARMER SUFFERED BROKEN RIBS. LOCATION OF ACCIDENT: HW B417 BETWEEN CITY OF BAD WINDSHEIM AND VILLAGE OF ILLESHEIM, BAVARIA, GERMANY. DECEDENT WAS SPOUSE OF SERVICEMEMBER LIVING IN GERMANY ON OFFICIAL ORDERS. *AK
FUEL TANK LEAKS. GAS PUDDLES ON THE GROUND AND CAN SMELL FUMES IN THE VAN. ONE CHRYSLER DEALER TOLD ME IT WAS THE ROLLOVER VALVE IN THE TANK, ANOTHER SAID IT WAS THE FILLER TUBE. CHRYSLER REFUSES TO FIX THE PROBLEM AT THEIR COST.
WINDSHIELD WIPERS FAILED DURING THUNDERSTORM. REAR WIPERS AND FRONT WASHERS CONTINUED TO WORK. FORCED TO USE FRONT WASHER/WIPER MODE TO TRAVEL TO SAFETY. PROBABLE CAUSE FAULTY RELAY IN FRONT WIPER, BUT FORCED TO REPLACE ENTIRE BODY CONTROL MODULE. *AK
FRONT SUSPENSION NOISE WHEN GOING OVER DIPS AND BUMPS IN ROAD. SUSPECTED WORN OR DEFECTIVE FRONT STRUTS. FRONT STRUTS REPLACED AND FRONT END ALIGNED. PROBLEM WAS NOT ELIMINATED. SUSPECT PROBLEM WITH UPPER AND LOWER CONTROL ARMS OR DEFECTIVE OR WORN COIL SPRINGS. VEHICLE HAS NEVER BEEN DRIVEN IN HARSH OR ABUSING ROAD CONDITIONS.
WHILE DRIVING ON THE HIGHWAY WHILE IT WAS RAINING WINDSHIELD WIPERS WORKED INTERMITTENTLY. IF MAKING A TURN OR USING THE TURN SIGNAL WINDSHIELD WIPERS WILL COME ON. CONTACTED DEALER, HE WAS AWARE OF THE PROBLEM, BUT VEHICLE WAS NOT UNDER WARRANTY. *AK
FINAL DRIVE GEAR FAILED, PIECES OF GEAR PUT TWO HOLES IN TRANSMISSION CASE. HAD TO BUY NEW TRANSMISSION AND COULDN'T GET $500 CORE CHARGE BACK BECAUSE CASE WAS DAMAGED. *AK
SEAM FAILED ON TOP OF GAS TANK AND ALLOWED GAS TO LEAKS OUT WHEN TANK WAS FULL. THIS CONDITION POSES A MAJOR FIRE HAZARD. MANUFACTURER AGREED TO PAY FOR THE TANK, BUT NOT FOR THE LABOR TO INSTALL THE TANK. *AK
WINDSHIELD WIPERS GO OFF FOR NO APPARENT REASON. INITIALLY THOUGHT DUE TO TURN SIGNAL BEING ENGAGED, BUT IT DOESN'T MATTER. DOME LIGHTS FLICKER IN FRONT WHEN DOORS OPEN AND THEN GO OUT FOR A LENGTHY TIME.
WHENEVER THE RADIO OR TAPE DECK IS PLAYED, SMOKE COMES OUT OF THE DASH. THE FUSE HAS BEEN TAKEN OUT FOR THE RADIO. DEALER HAS NOT SEEN RADIO/TAPE DECK. *AK
FILLED THE TANK WITH FUEL THE NIGHT BEFORE. NEXT DAY NOTICED ODOR. CHECKED VEHICLE & SAW A LARGE PUDDLE BENEATH VEHICLE. FUEL GAUGE INDICATED A LOSS OF FUEL. TOOK VEHICLE TO DEALER & WAS TOLD NOT IT WAS NOT THEIR FAULT THAT FUEL LEAKED OUT. MECHANIC CHECKED FUEL TANK & NOTICED LEAK COMING FROM SEAM AT TOP OF FUEL TANK. PARTS WOULD BE ORDERED FOR FUEL TANK. *AK
REPORTED STEERING PROBLEM IN JUL 98. DEALER SAID THEY WERE UNABLE TO DUPLICATE FAILURE. DEALER WAS CUTTER CHRYSLER JEEP OF WAIPAHU. IT HAS BEEN A PROBLEM SINCE PURCHASING THE VEHICLE AND SEEMS TO BE GETTING WORSE. NOW THE STEERING IS LOCKING-UP (INTERMITTENTLY) WHEN I GO OVER A SPEED BUMP, CAUSING LOSS OF STEERING CONTROL. THE WINDSHIELD WIPER PROBLEM WAS CORRECTED BY THE SAME DEALER ON 24 JUL 98 AS A MALFUNCTIONED SWITCH THAT WAS ON RECALL AND THEY REPLACED IT AS A GOODWILL REPAIR BECAUSE VEHICLE WAS OUT OF WARRANTY BY MILEAGE ONLY. IT ONCE AGIAN IS FAILING INTERMITTENTLY. BOTH OF THESE I FEEL ARE TRAFFIC SAFETY CONCERNS THAT THE MANUFACTURER SHOULD RESEARCH AND CORRECT IMMEDIATELY. THE POWER DISTRIBUTION CENTER I BELIEVE IS INTERMITTENTLY SHORTING OUT AND CAUSING MANY SMALL ELECTRICAL PROBLEMS LIKE RADIO WORKS, THEN DOESN'T, LIGHTS GO ON BY THEMSELVES, AND THINGS LIKE THAT. ONCE AGAIN I FEEL THAT IF LEFT UNCORRECTED THIS MAY ALSO POSE A POTENTIAL TRAFFIC SAFETY ISSUE. ALL THREE FAILURES I FEEL ARE BASED ON VEHICLE PRODUCTION LINE PROBLEMS THAT MAY BE AFFECTING MANY VEHICLES IN THE SAME MANNER. PLEASE ADVISE ON WHAT TO DO. THANK YOU FOR YOUR TIME AND EFFORT ON MY ISSUES AND CONCERNS. SINCERELY, LOUIS C. MARTINEZ. *AK
THE AIR BAG LIGHT COMES ON INDICATING THE AIR BAG IS NOT ACTIVE, THE INTERIOR DOME LIGHTS HAVE GONE OUT. IT APPEARS AS THOUGH THERE IS A SHORT. IT HAS BEEN INTO THE DEALER AND THEY ARE UNABLE TO FIND THE PROBLEM. THIS SEEMS SIMILAR TO A RECALL ON THE 1995 VANS. THE AIRBAG MAKES THIS ISSUE A CONCERN TO ME, AND THE DEALER CAN NOT FIND THE PROBLEM.
THE WIPERS QUIT WORKING WHILE DRIVING. NOW THEY ONLY WORK WITH THE WASHER BUTTON.
ENGINE SHUTS DOWN REPEATEDLY WHEN DECELERATING; LOSS OF POWER STEERING, BRAKES; MAY OR MAY NOT RESTART IMMEDIATELY. O2 SENSOR, BATTERY, IGNITION CABLES, BELT DRIVE & TENSIONER, 60K SERVICE, 3 SERVICE VISITS: PROBLEM STILL OCCURS, BUT LESS OFTEN. TWICE, NEARLY LOST CONTROL AS PS & PBS FAILED IN A TURN; ENGINE SHUTS DOWN PARTICULARLY WHILE DECELERATING OR BRAKING, AS IN TURNS AND AT TRAFFIC LIGHTS. WORSE WHEN AC WAS ON. SOUNDS TO ME AS IF AN IGNITION CONTROLLER SHUTS DOWN UNDER LOW VOLTAGE ("BROWN-OUT") CONDITIONS.
OWNER SEEKS INFORMATION ON RECALLS.
THIS IS AN INTERMITTENT PROBLEM THAT CHRYSLER SO FAR REFUSES TO FIX. MY VAN WILL AT TIMES STALL WHEN THE WEATHER IS HOT. IT DOES THIS WHEN I AM NOT PRESSING THE GAS PEDAL WHILE TURNING OR COASTING, FOR EXAMPLE. THE DEALER HAS ONLY BEEN ABLE TO DUPLICATE THE SITUATION ONCE AND DOES NOT KNOW WHAT CAUSES IT SO REFUSED TO "THROW PARTS AT IT." IT STARTED WHEN THE VAN WAS IN WARRANTY, ABOUT 1 YEAR OLD WITH FEWER THAN 15,000 MILES, AND HAS CONTINUED HAPPENING EVERY SUMMER. I HAVE GONE THROUGH CHRYSLER AND THEIR RESPONSE IS THE SAME: "WE WILL NOT THROW PARTS AT IT." SO, THE PROBLEM REMAINS. THE VEHICLE HAS STALLED ON MAJOR HIGHWAYS AND ON ROTARIES AND IS VERY DANGEROUS. I HAVE TO THROW IT IN NEUTRAL WHILE STILL MOVING IN HEAVY TRAFFIC AND RESTART IT. I HAVE RECORDED THE PROBLEM WITH CHRYSLER, BUT THEY HAVE NOT DONE ANYTHING.
CONSUMER STATE WHILE USING THE VEHICLE JACK. THE JACK CALLASPED CAUSING THE VEHICLE TO DROP. PLEASE PROVIDE FURTHER INFORMATION. MJS
POOR DESIGN OF FUEL TANK WHICH WAS BUILT UNDER /AGAINST THE FLOORBOARD IN THE MIDDLE OF THE VEHICLE WHERE GRAVEL AND ROAD DEBRIS IS RUBBING, CAUSING A HOLE IN THE PLASTIC TANK. *AK
VEHICLE EXPERIENCE PROBLEM WITH AIR BAG SENSOR LIGHT STAYING ON. DEALER NOTIFIED AND INFORMED CONSUMER THAT THE CLOCK SPRING NEEDS TO BE REPLACED AT CONSUMER'S COST. CONSUMER WOULD LIKE TO KNOW SHOULD THIS BE AT DEALER'S/ MANUFACTURER'S EXPENSE. CAN NHTSA HELP WITH THIS MATTER OR PROVIDE ADDITIONAL INFORMATION. *AK
MINIVAN LOST ALL POWER (FIRST NOTICED POWER STEERING) WHILE DRIVING DOWN HIGHWAY. OCCURRED FIRST IN JUNE 1997 AND THEY REPLACED THE MASTER SWITCH (THREE DAYS EARLIER THEY HAD REPLACED THE MULTIFUNCTION SWITCH BECAUSE THE WINDSHIELD WIPERS CAME ON ON THEIR OWN). THE WINDSHIELD WIPERS ARE COMING ON ON THEIR OWN AGAIN (INTERMITTENTLY) AND WE LOST ALL POWER DRIVING DOWN THE ROAD AGAIN (9/20/99). WAS ABLE TO TURN OFF INTO A PARKING LOT HOWEVER, WITHOUT POWER STEERING - IF THIS OCCURRED ON A BUSY HIGHWAY OR IN THE MIDDLE OF A TURN IT COULD RESULT IN SOMEONE CRASHING INTO US. TWO MONTHS AFTER THEY REPLACED THE MASTER SWITCH THEY REPLACED THE RACK N PINION AND STEERING SHAFT & COUPLING (8/4/97). WE HAVEN'T HAD ANY MORE PROBLEMS WITH THE STEERING EXCEPT WHEN WE LOST ALL POWER.
WHILE PULLING INTO A SHOPPIING CENTER SEPENTINE BELT TENSIONER THAT BOLTS INTO THE ENGINE BROKE AND FELL OFF. VAN WAS TOWED TO DEALERSHIP AND CORRECTED AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
THE FRONT TIRES SHIMMY AND PULL TO THE RIGHT OR LEFT, DEPENDING ON THE TIRE ROTATION( DOT NUMBER: TIRE SIZE: 15 INCH )
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Plymouth Grand Voyager → · Every Grand Voyager year → · How the figures are calculated →