2000 Pierce Lance

Routine

No owner complaints are on file for this vehicle. It has been recalled 7 times.

7 safety recalls

Part 573 reports
Equipment13V525000
Filed Oct 22, 20133,115 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.

Risk. If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.

Remedy. Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.

Fuel System, Other11V384000
Filed Jul 26, 20116,803 vehiclesPierce Manufacturing

Defect. PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THAT MAY CORRODE DUE TO WINTER ROAD SALT OR LIQUID DE-ICING CHEMICALS. IF THE FUEL TANK STRAPS CORRODE SUFFICIENTLY, THE FUEL TANK SUPPORTING STRAPS MAY FRACTURE AND THE FUEL TANK MAY FALL FROM THE VEHICLE.

Risk. THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH.

Remedy. FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS STRAPS AND PROVIDE INSTRUCTIONS FOR INSTALLATION. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Vehicle Speed Control › Accelerator Pedal11V255000
Filed Apr 26, 20115,022 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 1999-2008 ARROW XT, DASH, LANCE, AND ENFORCER FIRE APPARATUS MANUFACTURED FROM JUNE 22, 1999, THROUGH MAY 12, 2008, AND EQUIPPED WITH AN ELECTRONIC ACCELERATOR PEDAL. AFTER REPEATED USE WITH EXCESSIVE FORCE, THE ACCELERATOR PEDAL ARM MAY BEND AND CAUSE THE PEDAL TO MOVE CLOSER TO THE FLOOR. IF THE PEDAL ARM BENDS FAR ENOUGH, THE PEDAL MAY CONTACT THE CAB FLOOR WITHOUT WARNING AND STICK IN THE FULL THROTTLE POSITION.

Risk. IF THE ACCELERATOR PEDAL BECOMES STUCK, THE OPERATOR MAY LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REMOVE THE EXISTING ACCELERATOR ARM AND INSTALL A REDESIGNED PEDAL ARM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Steering10V423000
Filed Sep 21, 20102,652 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.

Risk. DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.

Remedy. PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.

Seats05V351000
Filed Aug 10, 200590 vehiclesPierce Manufacturing

Defect. CERTAIN FIRE TRUCKS WITH COMMAND CABS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207,"SEATING SYSTEMS." THE RESCUE BODY OFFERINGS DO NOT MEET THE PULL TEST REQUIREMENTS. THE PEDESTAL SEAT WAS MOUNTED BY DRILLING AND TAPPING THE CAB OR BODY FLOOR.

Risk. IN THE EVENT OF A CRASH, THE PEDESTAL SEAT FASTENERS COULD FAIL TO RESTRAIN THE SEAT, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy. DEALERS WILL INSPECT THE SEAT PEDESTALS. IF THE SEAT WAS MOUNTED WITH TAPPED FASTENERS, THE FASTENERS WILL BE REMOVED AND A HOLE WILL BE DRILLED TO REPLACE THE MOUNTING FASTENERS WITH 7/16" BOLTS AND NUTS. THE RECALL BEGAN ON AUGUST 19, 2005. OWNERS MAY CONTACT PIERCE AT 920-832-3249.

Seats05V072000
Filed Mar 4, 20051,600 vehiclesPierce Manufacturing

Defect. CERTAIN FIRE TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, 'SEATING SYSTEMS.' THE SEAT TETHER RESTRAINS THE SEAT DURING PULL TESTING AS THE SUSPENSION COMPONENTS ARE NOT DESIGNED TO RESTRAIN THE SEAT ON THEIR OWN. THE SUSPENSION SEAT TETHERS ARE TOO LONG.

Risk. THE OCCUPANT WILL EXPERIENCE INSUFFICIENT SUSPENSION SEAT RESTRAINT WHICH COULD LEAD TO PERSONAL INJURY OR DEATH IN THE EVENT OF A CRASH.

Remedy. DEALERS WILL REPLACE SUSPENSION SEAT TETHERS WITH SHORTER TETHERS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.

Steering › Linkages › Tie Rod Assembly02V037007
Filed Oct 8, 200254 vehiclesPierce Manufacturing,inc.

Defect. ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.

Risk. IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PIERCE AT 920-832-3000.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20100200Routine
20090300Routine
20080500Routine
20070700Routine
20060600Routine
20050600Routine
20040800Routine
20030800Routine
20020700Routine
20010600Routine
2000 — this page0700Routine
19990500Routine
19980300Routine
19970100Routine
19960100Routine
19950200Routine
19930100Routine
19920100Routine
19910100Routine
19900100Routine

Compare every Lance year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 22, 2013. Source: NHTSA Office of Defects Investigation.