2008 Pierce Arrow XT

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine › other fuel types › turbo/supercharger. It has been recalled 16 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger1
010

16 safety recalls

Part 573 reports
Electrical System › Software19V022000
Filed Jan 2, 2019994 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Risk. If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Remedy. Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Structure18V463000
Filed Jul 11, 201817 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

Risk. If the bracket falls, it could strike a person below.

Remedy. Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

Power Train › Axle Assembly › Axle Shaft17V348000
Filed May 30, 2017225 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

Risk. Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

Remedy. Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Equipment13V525000
Filed Oct 22, 20133,115 vehiclesPierce Manufacturing

Defect. Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.

Risk. If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.

Remedy. Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.

Structure › Body › Door11V551000
Filed Nov 10, 201159 vehiclesPierce Manufacturing

Defect. PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2005, 2008-2011 ARROW XT, CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, QUANTUM, SABER, AND VELOCITY 75 FOOT HAL (HEAVY ALUMINUM LADDER) FIRE APPARATUS BODIES VEHICLES MANUFACTURED FROM MAY 17,2005, THROUGH OCTOBER 13, 2011, THAT MAY BE EQUIPPED WITH DUAL SCBA CYLINDER STORAGE COMPARTMENTS. THESE COMPARTMENTS EXTEND INBOARD HORIZONTALLY FROM THE SIDE OF THE REAR BODY. THE SCBA COMPARTMENT DOOR LATCH ORIENTATION MAY HAVE BEEN MANUFACTURED INCORRECTLY, ALLOWING THE DOOR TO ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION. THE DOOR MAY OPEN WITHOUT WARNING AND WITHOUT KNOWLEDGE TO THE DRIVER.

Risk. IF THE DOOR OPENS, THE SCBA CYLINDERS MAY FALL OUT OF THE COMPARTMENT AND ONTO THE ROADWAY, INCREASING THE RISK OF A CRASH OR INJURY TO PEDESTRIANS.

Remedy. PIERCE DEALERS WILL NOTIFY OWNERS, AND WILL INSTALL A FLAT REINFORCEMENT PLATE THAT SPANS THE LENGTH OF THE SCBA DOOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Electronic Stability Control (esc)11V527000
Filed Nov 1, 2011724 vehiclesPierce Manufacturing

Defect. PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Risk. IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy. PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.

Vehicle Speed Control › Accelerator Pedal11V255000
Filed Apr 26, 20115,022 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 1999-2008 ARROW XT, DASH, LANCE, AND ENFORCER FIRE APPARATUS MANUFACTURED FROM JUNE 22, 1999, THROUGH MAY 12, 2008, AND EQUIPPED WITH AN ELECTRONIC ACCELERATOR PEDAL. AFTER REPEATED USE WITH EXCESSIVE FORCE, THE ACCELERATOR PEDAL ARM MAY BEND AND CAUSE THE PEDAL TO MOVE CLOSER TO THE FLOOR. IF THE PEDAL ARM BENDS FAR ENOUGH, THE PEDAL MAY CONTACT THE CAB FLOOR WITHOUT WARNING AND STICK IN THE FULL THROTTLE POSITION.

Risk. IF THE ACCELERATOR PEDAL BECOMES STUCK, THE OPERATOR MAY LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REMOVE THE EXISTING ACCELERATOR ARM AND INSTALL A REDESIGNED PEDAL ARM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 9, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Engine and Engine Cooling11V097000
Filed Feb 14, 2011108 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2008-2009 ARROW XT VEHICLES BUILT WITH CATERPILLAR C13 2007 ENGINES. THE THREE UPPER AIR CLEANER BRACKET FASTENERS MAY LOOSEN AND FALL OUT. IF THIS OCCURS THE AIR CLEANER AND BRACKET MAY FALL ONTO THE ENGINE AND START A FIRE.

Risk. IF AN UNDER CAB FIRE OCCURS, THE ENGINE OPERATION COULD BE AFFECTED AND A CRASH MAY OCCUR.

Remedy. PIERCE WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.

Steering10V423000
Filed Sep 21, 20102,652 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.

Risk. DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.

Remedy. PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper10V317000
Filed Jul 8, 201045 vehiclesPierce Manufacturing

Defect. PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MAY RESTRICT THE CALIPER FROM FULL MOVEMENT.

Risk. IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.

Remedy. DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.

Showing 10 of 16 campaigns, newest first.

What owners reported

Newest filings
Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/SuperchargerFire
Filed Aug 13, 201210,000 milesNC

OUR 2008 PIERCE FIRE TANKER/PUMPER TRUCK WAS RESPONDING TO A BLAZE OUTSIDE OF COROLLA IN THE OUTER BANKS. ACCORDING TO THE DRIVER, WHEN HE CAME TO WHERE TO THE TRUCK WAS NEEDED TO ASSIST THE OTHER TRUCKS CONTROLLING THE FIRE, HE SAW A RED LIGHT ILLUMINATE ON THE DASH AND IMMEDIATELY A BALL OF FLAMES ERRUPTED FROM UNDERNEATH THE TRUCK. NO DAMAGE WAS DONE INSIDE THE CAB BUT ALOT OF WIRING AND OTHER COMPONENTS WERE DAMAMGED. THE TRUCK WAS TOWED TO AN AUTHORIZED DETROIT DIESEL REPAIR FACILITY UPON WHICH IT WAS DETERMINED THE TURBO HAD A CATASTROPHIC FAILURE WHICH CASUED THE FIRE. THE TRUCK WAS EVENTUALLY REPAIRED BUT I HAVE BEEN GIVEN TO OTHER EXPLANATION OR REPORTS AS TO WHY THE TURBO FAILED PREMATURELY. THIS TRUCK HAS VERY LOW MILEAGE AND HAS BEEN MAINTAINED.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250200Routine
20240100Routine
20230300Routine
20220600Routine
20210800Routine
20200900Routine
20190900Routine
20180800Routine
20170900Routine
201681410Routine
201501400Routine
20140700Routine
201301100Routine
201201100Routine
201101200Routine
201001600Routine
200901500Routine
2008 — this page11610Routine
200701300Routine
20060800Routine
20051800Routine
20040700Routine
20030600Routine
20020400Routine
20010300Routine
20000300Routine
19990200Routine
19980100Routine

Compare every Arrow XT year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 2, 2019. Source: NHTSA Office of Defects Investigation.