Pierce Manufacturing: Structure › Body › Door
Pierce Manufacturing reported this defect to federal regulators on Nov 10, 2011 and put the number of vehicles at risk at 59. The repair is free for as long as the recall stands.
The defect
PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2005, 2008-2011 ARROW XT, CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, QUANTUM, SABER, AND VELOCITY 75 FOOT HAL (HEAVY ALUMINUM LADDER) FIRE APPARATUS BODIES VEHICLES MANUFACTURED FROM MAY 17,2005, THROUGH OCTOBER 13, 2011, THAT MAY BE EQUIPPED WITH DUAL SCBA CYLINDER STORAGE COMPARTMENTS. THESE COMPARTMENTS EXTEND INBOARD HORIZONTALLY FROM THE SIDE OF THE REAR BODY. THE SCBA COMPARTMENT DOOR LATCH ORIENTATION MAY HAVE BEEN MANUFACTURED INCORRECTLY, ALLOWING THE DOOR TO ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION. THE DOOR MAY OPEN WITHOUT WARNING AND WITHOUT KNOWLEDGE TO THE DRIVER.
The risk
IF THE DOOR OPENS, THE SCBA CYLINDERS MAY FALL OUT OF THE COMPARTMENT AND ONTO THE ROADWAY, INCREASING THE RISK OF A CRASH OR INJURY TO PEDESTRIANS.
The remedy
PIERCE DEALERS WILL NOTIFY OWNERS, AND WILL INSTALL A FLAT REINFORCEMENT PLATE THAT SPANS THE LENGTH OF THE SCBA DOOR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
17 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Pierce Custom Contender | 0 | 3 | 0 | 0 |
| 2011 Pierce Impel | 0 | 8 | 0 | 0 |
| 2011 Pierce Quantum | 0 | 12 | 0 | 0 |
| 2011 Pierce Saber | 0 | 4 | 0 | 0 |
| 2011 Pierce Velocity | 0 | 14 | 0 | 0 |
| 2010 Pierce Arrow XT | 0 | 16 | 0 | 0 |
| 2010 Pierce Custom Contender | 0 | 3 | 0 | 0 |
| 2010 Pierce Impel | 0 | 9 | 0 | 0 |
| 2010 Pierce Quantum | 0 | 15 | 0 | 0 |
| 2010 Pierce Velocity | 0 | 17 | 0 | 0 |
| 2009 Pierce Impel | 0 | 13 | 0 | 0 |
| 2008 Pierce Arrow XT | 1 | 16 | 1 | 0 |
| 2005 Pierce Arrow XT | 1 | 8 | 0 | 0 |
| 2005 Pierce Dash | 0 | 10 | 0 | 0 |
| 2005 Pierce Enforcer | 0 | 10 | 0 | 0 |
| 2005 Pierce Impel | 0 | 4 | 0 | 0 |
| 2005 Pierce Quantum | 1 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V551000.
Full record for the 2011 Pierce Custom Contender → · Recalls carrying a do-not-drive advisory → · Where this data comes from →