2009 Peterbilt 384

Routine

No owner complaints are on file for this vehicle. It has been recalled 10 times.

10 safety recalls

Part 573 reports
Electronic Stability Control (esc)20V199000
Filed Apr 6, 2020460,515 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

Risk. If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy. PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

Engine and Engine Cooling › Engine15V309000
Filed May 26, 20154,823 vehiclesPaccar Incorporated

Defect. PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Risk. If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Remedy. Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact Kenworth customer service at 1-425-828-5000, Peterbilt customer service at 1-940-591-4000 or Cummins Inc. at 1-800-343-7357. PACCAR's number for this recall is 15KWH and 515-G.

Fuel System, Other › Storage › Tank Assembly11V127000
Filed Feb 23, 20114,664 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE OIL TO PARTIALLY DISCHARGE FROM THE OIL MODULE ONTO EXHAUST COMPONENTS.

Risk. THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.

Remedy. DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

Steering › Column10V308000
Filed Jul 2, 20109,697 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 TRUCKS EQUIPPED WITH TRW STEERING SHAFTS. THE CIRCUMFERENTIAL WELD AROUND THE STEERING SHAFT TUBE THAT WELDS THE SPLINED TUBE TO THE NON-SPLINED TUBE MAY BE MISLOCATED. MISLOCATION OF THE CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.

Risk. A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES WOULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE PROVIDED BY TRW. ANY STEERING SHAFT FOUND TO HAVE BEEN WELDED IMPROPERLY WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 30, 2010. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND PETERBILT AT 940-591-4196.

Steering › Column09V258000
Filed Jul 8, 20092,096 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING 2,096 MY 2009 KENWORTH AND PETERBILT VEHICLES EQUIPPED WITH TRW STEERING SHAFTS. MISLOCATION OF A CIRCUMFERENTIAL WELD MAY ALLOW THE SPLINED TUBE AND NON-SPLINED TUBE TO ROTATE RELATIVE TO ONE ANOTHER DURING A LOW SPEED, HIGH TORQUE TURN, POSSIBLY RESULTING IN A SEPARATION OF THE TWO TUBES.

Risk. A SEPARATION OF THE SPLINED AND NON-SPLINED TUBES COULD CAUSE A LOSS OF STEERING CONTROL AND INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE STEERING SHAFT USING A WELD PLACEMENT GAUGE AND MISWELDED STEERING SHAFT WILL BE REPLACED FREE OF CHARGE. THE RECALL BEGAN JULY 31, 2009. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.

Engine and Engine Cooling › Engine › Diesel08V487000
Filed Sep 23, 20084,883 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING 4,883 MY 2006-2009 KENWORTH T600, T660, T800, W900, T2000 AND MY 2008-2009 PETERBILT 365, 367, 379, 384, 386, 387, 388 AND 389 TRUCKS. INADEQUATE STIFFNESS OF THE DIESEL PARTICULATE FILTER (DPF) BRACKET COULD RESULT IN SEPARATION OF THE DPF FROM THE CHASSIS.

Risk. A VEHICLE CRASH COULD OCCUR IF ANOTHER VEHICLE STRIKES THE DPF ON THE ROADWAY.

Remedy. PACCAR IS WORKING WITH CATERPILLAR TO REPAIR THESE VEHICLES (PLEASE SEE 08E041). OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.

Engine and Engine Cooling › Engine › Diesel08V486000
Filed Sep 22, 2008263 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING 263 MY 2008-2009 KENWORTH T800, W900 AND PETERBILT 365 AND 384 TRUCKS EQUIPPED WITH C7 OR C9 CATERPILLAR DIESEL ENGINES. THE FUEL PUMP OUTLET CHECK PLUG MAY BE CRACKED WHICH COULD CAUSE FUEL TO SPRAY AND LEAK.

Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. PACCAR IS WORKING WITH CATERPILLAR (PLEASE SEE 08E042). CATERPILLAR WILL REPLACE THE FUEL PUMP PLUG FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2008. OWNERS MAY CONTACT CATERPILLAR AT-1-800-447-4986 OR KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.

Parking Brake › Conventional › Air08V128000
Filed Mar 21, 20081,043 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING 1,043 MY 2008-2009 KENWORTH C500, T2000,T660, T800 AND W900 TRUCKS EQUIPPED WITH BENDIX MV-3 DASH CONTROL VALVES. THE MOLDED VALVE BODY HAS AN INCORRECT CORE PIN IN THE INJECTION MOLD CAUSING THE VALVE BODY TO BE OVERSIZED IN THE DOUBLE CHECK VALVE AREA. THIS CONDITION CAN ALLOW THE RUBBER DOUBLE CHECK VALVE TO BECOME LODGED IN THE BODY OPENING UNDER CERTAIN CIRCUMSTANCES.

Risk. IF THE DOUBLE CHECK VALVE BECOMES LODGED, IN THE EVENT OF A PRIMARY RESERVOIR FAILURE, AIR PRESSURE CAN LEAK PAST THE LODGED DOUBLE CHECK VALVE THEREBY DEPLETING THE SECONDARY RESERVOIR, CAUSING REDUCED ABILITY FOR MODULATING THE SERVICE EMERGENCY BRAKES. IN SUCH AN EVENT, THE OPERATOR SHOULD OBSERVE AN AIR LEAK, INDICATIONS OF LOW AIR PRESSURE VIA THE PRIMARY AND SECONDARY AIR GAUGES, AND AUDIBLE AND VISUAL LOW AIR PRESSURE WARNING ALARMS. A VEHICLE CRASH IS POSSIBLE IF THESE WARNINGS ARE NOT HEEDED.

Remedy. DEALERS WILL REPLACE THE BENDIX MV-3 DASH CONTROL VALVES FREE OF CHARGE. THE RECALL BEGAN ON APRIL 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-4196.

Trailer Hitches08V104000
Filed Mar 10, 2008318 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING 318 MY 2007-2009 KENWORTH T800, W900, AND PETERBILT 357, 365, 367, 378, 379, 384, 385, 386,388, AND 389 TRUCKS EQUIPPED WITH PREMIER TRAILER HITCH ASSEMBLIES. THE PINTLE HITCH ASSEMBLIES MAY HAVE BEEN MANUFACTURED IN A MANNER RESULTING IN A REDUCTION OF FATIGUE STRENGTH OF THE PIVOT PINS.

Risk. THIS REDUCTION OF FATIGUE STRENGTH COULD CAUSE THE PIVOT PIN TO CRACK AND EVENTUALLY BREAK, CAUSING THE TRAILER TO DETACH FROM THE TRUCK WHILE IN MOTION, WHICH COULD CAUSE A CRASH THAT COULD RESULT IN PERSONAL INJURY OR DEATH.

Remedy. DEALERS WILL REPLACE THE POTENTIALLY DEFECTIVE PIVOT PIN FREE OF CHARGE. THE RECALL BEGAN ON APRIL 18, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.

Latches/Locks/Linkages › Doors › Latch08V065000
Filed Feb 7, 20086,169 vehiclesPaccar Incorporated

Defect. PACCAR IS RECALLING 6,169 MY 2008 KENWORTH T300, T660, T800, T2000, W900 AND C500 VEHICLES AND MY 2008-2009 PETERBILT MODELS 365, 367, 384, 387, 388, 389 AND 389 KITS. CERTAIN DOOR LATCH ASSEMBLIES ON THESE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, 'DOOR LOCKS AND DOOR RETENTION COMPONENTS." THE ROTOR IN SOME OF THESE DOOR LATCH ASSEMBLIES DID NOT RECEIVE THE PROPER HEAT TREATMENT AND MAY BE SOFT.

Risk. IN THE EVENT OF A CRASH, FORCE COULD CAUSE THE ROTOR TO CRACK AND THE DOOR WOULD NOT HAVE PRIMARY OR SECONDARY CLOSING SECURITY WHICH COULD POSSIBLY LEAD TO INJURY OF THE VEHICLE OCCUPANT.

Remedy. PACCAR IS WORKING WITH TRIMARK AND WILL INSPECT AND REPLACE THE DOOR LATCH IF IT IS FOUND TO BE DEFECTIVE. THE RECALL BEGAN ON MARCH 14, 2008. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 OR PETERBILT AT 1-940-591-4196.

Across model years

Worst on record: 2019
YearComplaintsRecallsFiresDeathsAssessment
20190100Routine
20180100Routine
20170100Routine
20160400Routine
20150600Routine
20140700Routine
20130500Routine
20120600Routine
20110600Routine
20100600Routine
2009 — this page01000Routine
200801100Routine
20070200Routine

Compare every 384 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 6, 2020. Source: NHTSA Office of Defects Investigation.