2004 Nissan Quest complaints

THE MODEL OF THE VAN IS A NISSAN QUEST MODEL YEAR 2004. THE ONLY DOOR WITH A KEY LOCK IS THE DRIVER'S SIDE DOOR. WE HAVE A REMOTE LOCK/UNLOCK WHICH WAS PROVIDED WHEN THE CAR WAS NEW. THIS REMOTE IS NOT COVERED BY WARRANTY EVEN THOUGH IF DEFECTIVE WOULD PREVENT SOMEONE FROM ENTERING THE VEHICLE IF THE DRIVER'S SIDE LOCK IS FROZEN, DAMAGED OR INACCESSIBLE.*JB

WHEN THE OUTSIDE TEMPERATURE GETS BELOW FREEZING - 25 DEGREES F OR LOWER - AND THE 2004 NISSAN QUEST IS OUTSIDE, THE DOORS (WHEN OPENED) FREEZE IN THE OPEN POSITION. THE LATCH WILL NOT ENGAGE UNTIL IT WARMS UP. *NM

THE BRAKES STARTING MAKING A LOUD RUBBING SOUND. THE VEHICLE HAS LESS THAN 35,000 MILES SO I TOOK IT INTO THE DEALERSHIP. THEY SAY ALL THE PADS NEED REPLACED AND A ROTOR NEEDS REPLACED. THIS IS THE THIRD NISSAN BUT FIRST QUEST AND I HAVE PUT OVER 50,000 ON THOSE VEHICLES WITHOUT ISSUES. THEY SAY IT IS NOT COVERED UNDER THE WARRANTY BECAUSE OF NORMAL WEAR BUT I DO NOT BELIEVE THAT THIS QUICKLY CAN BE NORMAL WEAR. *NM

2004 NISSAN QUEST PRESSURE VALVE ON VARIOUS TIRES FAILED/LEAKED. THE LAST 4 TIMES OCCURRED ON THE LEFT FRONT TIRE WHILE DRIVING. NO ACCIDENTS. REPAIRED TWICE BY RESEALING AND TWICE BY REPLACING THE RIM AND VALVE. THE LAST DATES WERE 7/19/2005; 2/28/2006; 3/20/2006; AND 12/14/2006. *NM

TL* - THE CONTACT STATED THAT ON JUNE 12 2006 WHILE CAR WAS PARKED HE ATTEMPTED TO LOWER THE SEAT INTO THE SEAT WELL, TO DO THAT HE HAD TO PULL THE SEAT BACK FORWARD, AND SECURE IT WITH A STRAP. THE CONTACT STATED THAT THE SEAT WEIGHED APPROXIMATELY 70 LBS. THE CONTACT COULDN'T GET HIS HAND OUT OF THE STRAP, AND IT TOOK HIS HAND DOWN INTO THE WELL, AND THE BACK OF THE SEAT SEVERED THE INDEX FINGER OF HIS RIGHT HAND UP TO THE KNUCKLE. THE CONTACT STATED THAT THE STRAP ON THE BACK SEAT WAS THE ACTUAL PROBLEM. THE STRAP HAD A BIG RED WARNING SIGN ON THE BACK STRAP, AND THAT THE STRAP WAS MADE LONGER EVERY YEAR. THE CONTACT STATED THAT HE HAS ALL INFORMATION PERTAINING TO THIS INCIDENT. HE DID NOT HAVE A POLICE REPORT, BUT HE HAD WITNESSES, MEDICAL REPORTS AND XRAYS. THE CONTACT STATED THAT UNTIL THIS INCIDENT WITH THE STRAP HE WAS HAVING DIFFICULTIES WITH THE VEHICLE. *AK UPDATED 2/9/2007 - THE CONSUMER FOUND OUT THAT THE STRAPS ON THE NEW MODELS ARE LONG AND THERE IS WARNING LABEL ON THE BACK OF THE SEAT, *NM

TL* - THE CONTACT STATES THAT HIS SLIDING DOORS WILL NOT CLOSE ON HIS 2004 NISSAN QUEST VAN. THE CONTACTS STATES THAT THIS HAPPENS IN ALL TYPES OF WEATHER CONDITIONS. HE HAS TAKEN THIS VEHICLE INTO THE DEALERSHIP SEVERAL TIMES. TO NO AVAIL THE PROBLEM HAS NOT BEEN CORRECTED.

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTERWARDS, THE ENGINE WOULD NOT RESTART, AND THE VEHICLE WAS TOWED TO THE DEALER. INITIALLY, THE DEALER DETERMINED THE BATTERY NEEDED TO BE REPLACED, BUT THE PROBLEM PERSISTED. THE DEALER LATER DETERMINED THE THROTTLE BODY NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE STALLING CONTINUED, AND THE VEHICLE WAS TAKEN TO THE DEALER TO AWAIT INSTALLATION OF A DATA RECORDER TO RECORD ANY TYPE OF FAILURE WITHIN THE VEHICLE. THE MANUFACTURER WAS ALERTED.

ON THREE INCIDENTS, THE ENGINE WILL REV HOWEVER THE VEHICLE FAILED TO ACCELERATE AS THOUGH IT WAS IN THE WRONG GEAR. IF THE ENGINE IS RESTARTED THEN THE PROBLEM CLEARS ITSELF HOWEVER THAT MAY NOT BE POSSIBLE WHEN DRIVING ON A HIGHWAY. TOOK THE VAN TO THE DEALER WITH SEVERAL COPIES OF COMPLAINTS FILED BY OTHERS, HOWEVER THEY ARE NOT ABLE TO REPLICATE THE PROBLEM THEREFORE NOTHING WAS DONE. NISSAN SHOULD SERIOUSLY LOOK INTO THIS PROBLEM AND NOT ADDRESS THE PROBLEM BECAUSE THEY CANNOT REPLICATE THE PROBLEM. *NM

FRONT BRAKE ROTORS REPLACED AT 4000 MILES DUE TO STEERING WHEEL SHIMMY WHEN BRAKE IS APPLIED. PROBLEM RESURFACED AT 11000MILES. BROUGHT TO DEALER FOR THE SAME COMPLAINT AT 15000 MILES. THEY FOUND ROTORS RUNOUT FOR BOTH THE FRONT AND REAR TO BE EXCESSIVE. RESURFACED FOUR ROTORS AND CHANGED BRAKE PADS. DEALER DID NOT COVER UNDER WARRANTY CITING THAT IT WAS A WEAR ITEM. IT APPEARS AS THOUGH THE PARTS ARE NOT UP TO SPECIFICATION ESPECIALLY WITH THE FAILURE AT 4000 MILES. NISSAN NEEDS TO ADDRESS THAT PROBLEM. TWO OCCURANCES WITHIN 10000 MILES IS NOT THE NORM. THE ROTOR THICKNESS FOR THE SUBSEQUENT MODEL IS THICKER THAN ONE USED ON THE 04 MODEL. *NM

I HAVE 2004 NISSAN QUEST, IT CAME WITH GOODYEAR EAGLE LS2, THE SIZE 225/6516. THERE IS ONLY ONE COMPANY WHICH MAKES THAT TIRE, GOODYEAR. I ROTATED TIRE AS SUGGESTED. THE TIRE TRACTION IS LOWEST ONE CAN GET. AFTER DRIVING 20,000 MILES ON THE TIRE STARTED SHOWING SEVERE WEAR. BUBBLE SHOWING ON THE OUTSIDE WALL. WROTE TO NISSAN 3 TIMES, THEY NEVER BOTHERED ME CONTACT ME BACK, CALLED ONCE AND TOLD ABOUT THE TIRE PROBLEM, THE ANSWER WAS WE CANNOT DO ANYTHING YOU HAVE TO PUT SAME TIME I.E. GOODYEAR 225/6516. AND GOOD YEAR KNOWING THAT THEY ONLY MANUFACTURE THAT SIZE PRICED THAT TIRE IS $150+ EACH, BUT ACTUALLY IT IS WORTH $39.99. THE PROBLEM IS IT IS JUST THE MONOPOLY BETWEEN NISSAN AND GOODYEAR, THEY COULD HAVE CHOSEN DIFFERENT SIZE, WHICH WILL GIVE CONSUMER MORE CHOICE. *NM

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE AIRBAG WARNING LIGHT REMAINED ILLUMINATED AFTER AN OCCUPANT WHO WEIGHED 115 POUNDS SAT IN THE SEAT. THE FRONT PASSENGER AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH WHEN THE AIR BAG LIGHT WAS ILLUMINATED. ON ANOTHER OCCASION, AN OCCUPANT WHO WEIGHED 150 POUNDS SAT IN THE PASSENGER SEAT, AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC, AND DID NOT PROVIDE ANY ERROR CODES. THE DEALER AND CONTACT ENCOUNTERED A NHTSA RECALL #04V103000, REGARDING THE AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE. THE DEALER DETERMINED THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. ALSO, THE FUEL GAUGE ON THE INSTRUMENT PANEL, DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE FUEL TANK, FUEL PUMP, BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT CONTACTED.

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH AND WHEN DEPRESSING THE BRAKE PEDAL, A SCRAPING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO REPLACED THE FRONT AND REAR BRAKE PADS AND ROTORS. THE MANUFACTURER EXPRESSED THAT THE BRAKES WERE TOO SMALL FOR THE VEHICLE. UPDATED 2/12/2007 - THE CONSUMER HAD AN 1993 QUEST FOR 11 YEARS. HE EXPLAINED THAT THE 2004'S BRAKES ARE SOFTER THAN THE 1993 MODEL. THE 2004'S BRAKES ARE THE SAME SIZE AS THE 1993 QUEST EVENTHOUGH THE WEIGHT HAS INCREASED BY ALMOST 1000 LBS. THE 2007'S BRAKE SIZE HAS BEEN INCREASED. *NM

I AM VERY UNHAPPY WITH THE 2004 NISSAN QUEST. I HAVE HAD TO BRING IT TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE I BOUGHT IT WITH 12 MILES IN SEPTEMBER 2004. I THOUGHT THAT THE NISSAN NAME WOULD BE AS GOOD AS THE TOYOTAS THAT I HAVE BOUGHT, WHICH HAVE LASTED WITHOUT TRIPS TO THE DEALER EVERY FEW THOUSAND MILES. THIS COMPLAINT IS BASED ON HAVING TO REPLACE THE BRAKES AND ROTOR AT 29,000 MILES; IT WAS JUST THE STRAW THAT BROKE THE CAMEL'S BACK. ONCE I LOOKED INTO THE COMPLAINTS LISTED, I REALIZED THAT THIS COULD BE A DESIGN FLAW. WHEN I INQUIRED OF THE SERVICE MANAGER ABOUT THE BRAKES WEARING SO QUICKLY, HE STATED IT IS A HEAVY VEHICLE AND IT ALL DEPENDS ON HOW YOU DRIVE. HE STATED THAT SOME PEOPLE'S BRAKES ON THIS SAME MAKE AND MODEL WEAR OUT EVEN SOONER, AS IF THIS WAS SOME CONSOLATION TO ME. WELL, I HAVE BEEN DRIVING FOR 19 YEARS, AND I HAVE NEVER HAD A BRAND NEW VEHICLE NOT ONLY WEAR THROUGH BRAKE PADS SO QUICKLY, BUT RIGHT TO THE ROTORS WITHOUT WARNING!! THAT'S WHAT INFURIATES ME THE MOST; ONCE I HEAR A SIGN THAT THE BRAKE PADS ARE THINNING, I GET THE BRAKES REPAIRED IMMEDIATELY BECAUSE I AM AWARE THAT IF THEY ARE WORN TO THE ROTORS, THEN THE REPAIR COSTS THREE TIMES AS MUCH. *NM

VEHICLE ABS LIGHTS, SLIP LIGHT AND VSD LIGHT ACTIVATED AND VEHICLE LOST BRAKING SYSTEM TO MANUAL FROM POWER. *JB

MY 2004 NISSAN QUEST SE WITH 20,000 MILES FAILED TO MOVE WHEN IN (D) GEAR AND ACCELERATOR APPLIED. WHILE IN A TRAFFIC JAM, THE ENGINE REVVED BUT VEHICLE EXPERIENCED NO FORWARD MOTION AS IF IN NEUTRAL. ABOUT 5 SECONDS LATER THE VEHICLE LURCHED FORWARD, AND WE ALMOST HIT THE VEHICLE AHEAD OF US. MINUTES IN THE SAME TRAFFIC JAM, THE VEHICLE WENT INTO THIS "NEUTRAL" MODE AGAIN. I PUT IT IN PARK AND BACK INTO DRIVE, TO AVOID AN ACCIDENT, AND THE VEHICLE MOVED SLUGGISHLY FORWARD, THEN PROCEEDED NORMALLY. THIS HAPPENED ONCE MORE THAT DAY. *JB

A LOUD TICKING SOUND WHEN STARTING UP COLD FOR ABOUT 5 MINUTES BEFORE IT WARMS UP. WE REPORTED THIS A FEW MONTHS AGO AND WERE TOLD THAT IT WAS THE VARIABLE TIMING CHAIN, THEN WERE TOLD NO IT'S NORMAL, THEN IT'S THE VTC, NO THE ENGINEER SAYS IT'S NORMAL. THEY ARE REFUSING TO REPAIR. IT IS NOT A NORMAL SOUND. *NM

I PURCHASED A CERTIFIED PRE-OWED NISSAN QUEST 2004 10/25/06 FROM PORTER NISSAN 600 OGLETOWN ROAD,NEWARK DE. ON 10/26/06 I DROVE THE CAR TO NEW YORK TO SEE MY DAUGHTER AND I BECAME VERY SICK. I HAD HEADACHE, NAUSEA AND FELT ILL WHILE I DROVE THE CAR. I GOT IN THE CAR RETURN BACK TO DELAWARE, THE MORE I DROVE THE CAR THE SICKER I BECAME, HEADACHE ,NAUSEA,DIZZINESS, I HAD TO PULL OVER 3 TIMES PRIOR TO ARRIVING TO DE. I REALIZED THAT THE CAR WAS MAKING ME ILL AND CONTINUE MY JOURNEY TO RETURN THE CAR TO THE DEALER 10/27/06 APPROX 9-10 AM. I ALSO INFORMED THE DEALER THAT THE REAR FLOOR RUGS CONTINUE TO BE WET! THEN I PROCEEDED TO EMERGENCY ROOM FOR TREATMENT. LATER PORTER NISSAN FOUND A CRACK IN EXHAUST SYSTEM AND THE FUMES MADE ME SICK. I COULD HAVE DIED OR HURT SOME ON THE ROAD. I BELIEVE THAT BUYING A CERTIFIED CAR SHOULD PREVENT A CONSUMER FROM BUY A LEMON. I AFRAID TO DRIVE THE CAR AGAIN, MY HEADACHE COME AND GOES. JUST THE THOUGHT OF GETTING THAT CAR MAKE FEEL ILL. PORTER NISSAN IS TRYING TO MAKE ME TAKE THAT CAR BACK. AND I TRULY DON'T FEEL SAFE IN THE CAR. HOW EVER I DO WANT ANOTHER NISSAN QUEST BECAUSE I AM MINI-VAN DRIVER AND IT IS THE CAR THAT I WANTED. BUT I DON'T WANT TO DIE TRYING TO FIND OUT IF THE CAR IS SAFE. I DRIVE 1 HOUR TO WORK AND I AM LONG DISTANCE DRIVER , I SPEND MORE HOURS IN MY CAR THAN I DO AT HOME. A CERTIFIED PRE-OWED IS SUPPOSE TO BE SAFE!!!!!!!!! HELP ME PLEASE I HAVE A APPOINT WITH PORTER NISSAN APPROX 5-6PM 10/30/06 TRY TO CONTACT ME. HIGHLY CONCE

TIRE TREAD WEAR. THE OEM TIRES (GOODYEAR EAGLE LS2 225/65 HR16) TREADS WEAR DOWN AROUND 25K MILES. THERE IS ONLY ONE MANUFACTURER OF THESE TIRES AND THERE IS NO WARRANTY ON THEM. ATTEMPTING TO FIND REPLACEMENT TIRES AT A REASONABLE COST IS NOT EASY. *JB

ON 10/21/06, MY WIFE WAS DRIVING HER NISSAN QUEST ON THE FREEWAY WHEN SHE SUDDENLY HEARD THE FRONT RIGHT SIDE TIRE BLOWOUT. THE TIRE WAS TAKEN TO THE GOODYEAR DEALERSHIP WHERE IT WAS BOUGHT, AND IT WAS DETERMINED THAT THE TIRE DID NOT RECEIVE A PUNCTURE THAT WOULD CAUSE THE TIRE TO BLOWOUT. THE TIRE WAS SHREDDED ON THE OUTSIDE TIRE WALL, AND IT LOOKS AS IF IT WERE CUT. IT SHOULD BE NOTED THAT THE TIRE WAS NOT CUT BY ANY SHARP OBJECT, MY WIFE CAN ATTEST TO THIS FACT BECAUSE SHE DID NOT SEE OR NOTICE ANY DAMAGE TO THE TIRE BEFORE SHE GOT INTO THE CAR A DROVE AWAY. THE ONLY THING THAT HAS BEEN DONE TO CORRECT THE PROBLEM IS THAT THE TIRE WAS REPLACED WITH A SAME SIZE USED TIRE UNTIL THIS MATTER IS RESOLVED. *NM

BRAKING ON ANY DOWNHILL INCLINE CAUSES THE VEHICLE TO VIBRATE SEVERELY AND THE STEERING WHEEL TO SHAKE. COULD CAUSE LOSS OF CONTROL. *JB

10/04 PURCHASED A NISSAN QUEST SL MINIVAN. TIRES ON IT ARE GOODYEAR EAGLE LS2 SIZE 225/65-HR16. LATE 12/04 OR EARLY 1/05 NOT ABLE TO NAVIGATE A 15 DEGREE GRADE IN 3 INCHES SNOW. CONTACTED DEALER TO NO AVAIL. CONTACTED NISSAN. TOLD TO CONTACT GOODYEAR. GOODYEAR SAID THEY WOULD REPLACE THE TIRES WITH A BETTER TIRE, BUT IN A DIFFERENT SIZE, AS ONLY TIRE MADE IN THE ORIGINAL SIZE WAS AND IS A GOODYEAR EAGLE LS2. THIS ACTION HOWEVER HAD TO HAVE BLESSING OF NISSAN. NISSAN BALKED STATING IF I CHANGED TIRE SIZE AND ANYTHING HAPPENED THAT THEY DETERMINED WAS CAUSED BY TIRE SIZE CHANGE, THE "WARRANTY" WOULD BE VOID ON THE VEHICLE. I WAS NAIVE AND BOUGHT THIS. BUT ALL THE WHILE, THE DEALER, NISSAN AND GOODYEAR SAID THEY HAD NO SUCH PROBLEMS WITH THIS TIRE. NOW TWO YEARS DOWN THE ROAD I FIND HUNDREDS OF COMPLAINTS REGARDS THIS ISSUE AND MORE, ONE OF WHICH THE TIRES WEAR OUT PREMATURELY, AND AND "H" RATED TIRE ON A MINIVAN IS REDUNDANT. FIRST TIME THIS HAPPENED MY WIFE WAS IN HEAVY TRAFFIC. SHE COULD HAVE BEEN INJURED OR KILLED. YET NISSAN AND/OR GOODYEAR ARE NOT BEING HELD ACCOUNTABLE FOR AN ENGINEERING/DESIGN FLAW, THAT NEEDS TO BE CORRECTED. GOODYEAR SHOULD HAVE TO MANUFACTURER OTHER TIRES IN THIS SIZE AND IN AN "H" RATING SO BUYERS/OWNERS PRESENT AND PAST HAVE A CHOICE WHEN REPLACING. WE CAN GO TO A 235/60-16 IN A "T" RATED TIRE THAT HAS MUCH BETTER RATINGS THAN THE ORIGINALS AND/OR OTHER "H" RATED TIRES IN THE NEW SIZE. BUT DEALERS AND TIRE MANUFACTURERS THROUGH COLLUSION ARE TRYING

ROTORS ARE BAD. HAD THE FRONT ONES REPLACED WHEN THE VEHICLE WAS AT 4000 MILES. AT 16000 MILES WERE WARPED AGAIN, AS WELL AS THE REAR ONES. ALL 4 WERE TURNED AND NEW BRAKE PADS PUT ON AT APPROXIMATELY 24000 MILES. AT APPROXIMATELY 29000-30000 MILES, ALL 4 WERE WARPED AGAIN. NEW ROTORS PUT ON THE FRONT ONLY(DUE TO THE OUTRAGEOUS COST OF NEW ONES), AND IT HAS NOW ONLY BEEN A FEW THOUSAND MILES AND I BELIEVE THE FRONT ROTORS ARE STARTING TO GO BAD AGAIN. *NM

VEHICLE STARTED OUT WITH FRONT END VIBRATIONS DRIVING HOME FROM THE DEALERSHIP. BROUGHT IN AND THEY BALANCED TIRES. PROBLEM CAME BACK, THEY THEN RESURFACED THE ROTORS, HOWEVER THE PROBLEM RETURNED AND THEY REPLACED 2 ROTORS WHEN THE VEHICLE WAS 1 YEAR OLD. THE PROBLEM HAS NOW RETURNED. I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR REPAIR. I AM BEING TOLD THAT I NEED 4 NEW ROTORS AND THAT THE ROTORS ARE WARPED. THIS IS A SAFETY ISSUE THAT IS A MANUFACTURERS DEFECT AND IS ENDANGERING OUR LIVES AND OTHERS OUT THERE. THE DEALERSHIP ONLY RESURFACED THE 2 FRONT ROTORS. THEY ARE ALL STILL WARPED. MY VAN IS NOT YET 2 YEARS OLD. MANUFACTURER DOES NOT WANT TO ACKNOWLEDGE A DEFAULT. I HAVE NEVER HEARD OF CHANGING THE ROTORS ON A VEHICLE EVERY 6 MONTHS TO A YEAR. WE DO NOT WANT THERE TO BE A STATISTIC OF INJURIES OR DEATHS CAUSED BY A MANUFACTURERS DEFECTIVE BRAKING SYSTEM THAT CANNOT BE RECTIFIED. *NM

PASSENGER SEAT OCCASIONALLY STAYS LIT WHEN ADULT IS IN FRONT PASSANGER SEAT. WHICH MEANS THAT THE AIR BAGS WILL NOT DEPLOY (SAFETY FEATURE FOR CHILDREN IN FRONT SEAT)SCHEDULED TO BRING CAR IN TO NISSAN.

IT IS IN THE SHOP RIGHT NOW FOR ISSUES WITH HANDLING, THE LIFTGATE ARM COMING OUT OF THE DOOR, ABS, SLIP, TRACTION LIGHTS ARE ON ALL THE TIME, CRUISE CONTROL IS INOPERABLE, REAR WIPER ASSEMBLY HAS BROKEN FOR THE SECOND TIME, FRONT WASHER FLUID IS NOT WORKING. MOST NOTABLY ARE THE ISSUES WITH THE LIFTGATE AND HANDLING. WE TOOK THE VEHICLE INTO THE DEALER SEVERAL MONTHS AGO FOR BOTH ISSUES. OUR LIFTGATE WOULD NEVER OPEN ON THE FIRST TRY. THEY CHECKED INTO IT AND KEPT THE VEHICLE FOR SEVERAL DAYS. WE WERE GIVEN A RENTAL AND TOLD THEY WOULD PAY FOR IT AND IN THE END THEY CHARGED OUR CREDIT CARD FOR IT. THEY HAD A TECH FROM NISSAN FLY OUT TO LOOK AT IT. THEY INFORMED US THAT THEY WERE WAITING ON PARTS. WE PICKED UP THE VEHICLE AND NEVER HEARD FROM THEM AGAIN. THE OTHER DAY I WENT OUT TO OPEN THE DOOR. IT HAD PULLED THE MOLDING LOOSE AND I COULD SEE METAL SHAVINGS AT THE END OF THE STRUT. WE HAVE HAD IT IN WITH COMPLAINTS ABOUT THE HANDLING BEFORE. WE SUSPECTED THAT THE ROTORS WERE TO BLAME. EVERY TIME WE BROUGHT THIS UP WE WERE TOLD THAT WASN'T THE CASE. WE WERE TOLD TO REPLACE THE BRAKES TO SOLVE THE ISSUE. WE THEN REPLACED ALL FOUR TIRES. NOTHING HAS SOLVED THE PROBLEM. WHEN DRIVING ON THE HIGHWAY THE STEERING WHEEL SHAKES AND THE VEHICLE SHUDDERS WHEN THE BRAKES ARE APPLIED. IT HAS BEEN DOING THIS SINCE APPROXIMATELY 15,000 MILES. THE AC BLOW HOT IF YOU SIT FOR MORE THAN A FEW MINUTES WITH THE ENGINE RUNNING. IF YOU REV THE ENGINE, IT JUST BLOWS HOTTER. YOU HAVE TO DRIVE AROUND

PREMATURE BRAKE PAD WEAR. *NM

THE AUTOMATIC SLIDING SIDE DOOR ON MY 2004 NISSAN QUEST VAN CLOSES SUDDENLY AND WITHOUT WARNING -- PINNING THE PERSON ENTERING/LEAVING THE VEHICLE, OR THE PERSON WHO IS LEANING INTO THE VEHICLE BETWEEN THE DOOR FRAME AND A CONTINUING-TO-CLOSE- DOOR. *JB

ON AUGUST 5, 2005, AFTER 16,328 MILES AND SEVERE SHAKING WHEN BRAKING, DEALER TOLD ME HE HAD TO REPLACE FRONT ROTORS. THREE MONTHS LATER, LIGHT SHAKING BEGAN AGAIN. AFTER PERIOD OF DISUSE FOR THREE MONTHS, SHAKING BECAME WORSE AND DEALER TOLD ME HE HAD TO CUT ROTORS AGAIN (NOW I REALIZED THEY WEREN'T REPLACED.) HOWEVER, HE SAID, IT WAS NO LONGER IN THE WARRANTY. IT WAS A RESULT OF MY DRIVING. I'VE HAD THREE NISSANS BEFORE THIS AND NEVER HAD A PROBLEM WITH BRAKES. ROTORS CUT TWICE IN 30,000 MILES? I DON'T THINK SO. THIS IS ONLY ONE OF THE PROBLEMS I HAVE HAD WITH THIS QUEST. *NM

2004 NISSAN QUEST, PREMATURE FAILURE OF TREADS ON TIRES, TIRES HAVE NO TREAD WARRANTY AND A MONOPOLY EXISTS ON TIRE REPLACEMENT AS IT IS A SPECIAL MADE TIRE SIZE FOR NISSAN. BASICALLY TIRES ARE WORN OUT AT ONLY 33,000 MILES. GOODYEAR APPARENTLY MADE THESE TIRES DESIGNATED AS SPORTS TIRES BUT PLACED THEM ON A MINI VAN APPARENTLY JUST FOR NISSAN IN THE SIZE 225/65/16. HAVE BEEN UNABLE TO LOCATE ANY OTHER MANUFACTURER WHO MAKES THIS SIZE SO IT APPEARS TO BE A NISSAN/GOODYEAR EXCLUSIVE AND THUS A MONOPOLY ON THESE TIRES. GOODYEAR NOR NISSAN PROVIDE ANY TREAD WARRANTY THAT I'VE BEEN ABLE TO DETERMINE. GOODYEAR SAID DIRECTLY THAT THEY DO NOT PROVIDE A TREAD WARRANTY ON THIS TIRE. GOODYEAR INDICATES EXPECTED LIFE SPAN TO ONLY BE ABOUT 30,000 MILES. THIS WAS NOT INDICATED WHEN VEHICLE WAS PURCHASED AND NOT WHAT YOU WOULD EXPECT AS NORMAL TO REPLACE TIRES EVERY YEAR TO EVERY YEAR AND A HALF AT A COST OF OVER $700. I HAVE BEEN UNABLE TO GET NISSAN NORTH AMERICA HEADQUARTERS TO COMMUNICATE TO ME ANY INFORMATION AND LOCAL NISSAN DEALERS ARE ALSO SOMEWHAT CONFUSED OVER THE SIZE. CONSUMERS WHO EXPECT TIRES TO LAST A REASONABLE AMOUNT OF TIME UNDER GOOD DRIVING CONDITIONS DO NOT GET REASONABLE EXPECTATIONS OUT OF THESE TIRES AND MUST RETURN TO NISSAN/GOODYEAR FOR HIGH COST REPLACEMENTS FOR LOW QUALITY TIRES. *NM

PURCHASED THIS VEHICLE 3 MONTHS AGO, USED. WE HAVE HAD NOTHING BUT PROBLEMS SINCE. THE MAIN PROBLEMS ARE: THE ROOF LEAKS, WHETHER IT'S THE SUNROOF OR SOMETHING ELSE CAUSING THE LEAK REMAINS TO BE SEEN. DEALER CLAIMS NO LEAK FOUND, BUT EVERYTIME IT RAINS THERE IS WATER IN THE VAN, WHICH NOW REEKS OF MOLD. THE PASSENGER POWER SLIDING DOOR WILL NOT CLOSE PROPERLY ON THE FIRST TRY. IT KEEPS OPENING UP RIGHT AS IT GOES TO CLOSE. DEALER CLAIMS FIXED BUT STILL HAVE TO MAKE 2 OR 3 ATTEMPTS BEFORE IT WILL FINALLY WORK. DOOR WOULD NOT CLOSE AT ALL 2 TIMES IN THE LAST WEEK. MANUAL OVERRIDE DID NOT RELEASE THE DOOR. AFTER WAITING 5 MINUTES AND TRYING AGAIN, THE DOOR WOULD FINALLY SHUT. THE A/C DOES NOT BLOW OUT COOL AIR ON VERY HOT (OVER 80 DEGREES) DAYS. *JB

NISSAN & GOODYEAR MONOPOLY ON 2004 QUEST TIRES. IT APPEARS THAT NISSAN CONTRACTED WITH GOODYEAR TO PRODUCE AN OEM PROPRIETARY 225/65/16 TIRE THAT ONLY GOODYEAR CARRIES AND ONLY IN ONE STYLE. WHEN REPLACING THE TIRES CONSUMERS HAVE LITTLE CHOICE BUT TO GO WITH THAT TIRE OR GO WITH A NON MANUFACTURER RECOMMENDED SIZE LIKE 235/60/16 WHICH COULD CAUSE ISSUES SUCH AS SPEEDOMETER READINGS OFF... AS FAR AS I CAN DETERMINE ONLY NISSAN QUESTS USE THIS 225/65/16 TIRE. TREAD WEAR ON THE GOODYEAR OEM TIRE IS VERY POOR CAUSING AN EARLIER THAN EXPECTED REPLACEMENT OF THE TIRES. *NM

2004 NISSAN QUEST SE WITH A MANUFACTURE DATE OF 03/29/04 JUST SPENT 30 TOTAL DAYS IN THE DEALER'S SHOP WHILE CERTIFIED NISSAN SERVICE PERSONNEL AND THE NISSAN TECH SUPPORT PEOPLE WORKED TO IDENTIFY THE CAUSE AND CORRECT RATTLING SLIDING DOORS THAT OPENED WHILE THE VEHICLE WAS OPERATING AT 45 MPH WITHOUT WARNING: DOORS THAT OPEN AND CLOSE CONTINUOUSLY WHILE PARKED UNTIL THE BATTERY IS DEAD; AND DOORS THAT ONCE THEY GET TO FULL OPEN STATUS BEGIN TO CLOSE WITHOUT WARNING AND ARE UNSTOPPABLE. I USE THREE CAR SEATS IN MY VAN AND DOORS THAT OPEN WHILE IN MOTION ARE VERY FRIGHTENING TO EVERYONE BUT SLIDING DOORS THAT SHUT WHILE LITTLE PEOPLE ARE CLIMBING IN AND OUT WITH NOT WAY TO STOP THEM IS MORE OF A LIFE SAFETY ISSUE. I WAS TOLD MY VEHICLE WAS NOT PART OF THE DOOR RECALL 04V186000 BECAUSE IT WAS MANUFACTURED AFTER THEY CORRECTED THE PROBLEM.??? I WILL UPDATE WHEN PROBLEM IS CORRECTED. *NM

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL VIBRATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE FRONT ROTORS NEEDED TO BE RESURFACED. MANUFACTURER HAS BEEN ALERTED. THE CONSUMER STATED MULTIPLE COMPONETS SUCH AS THE NAVIGATION SYSTEM, THE GAS TANK, THE FRONT END OF THE CAR AND SEATS. UPDATED 07/17/06. *JB

2004 QUEST, WHEN IT IS COLD OUT THE SIDE DOORS WONT OPEN, HAVE TO PULL ON THEM HARD AND THEN MAYBE EVENTUALLY THEY WILL OPEN, OR HAVE TO WAIT FOR THE VAN TO WARM UP ON THE INSIDE FOR DOORS TO BE ABLE TO OPEN. NOT A CONVENIENT PROBLEM WHEN CHILDREN NEED TO BE TAKE TO SCHOOL EARLY IN THE MORNING. TAKEN TO DEALERSHIP, AND TECHNICIAN ADVISED ME IT WAS A COMMON PROBLEM AND "DEAL" WITH IT. *NM

2004 NISSAN QUEST. EXCESSIVE SHAKE WHILE BRAKING, CONCERN FOR SAFETY PLUS IT WAS QUITE IRRITATING. VEHICLE WAS PURCHASED NEW JANUARY 2005, HAD 29,196 MILES ON IT. REQUIRED THE REPLACEMENT OF THE BRAKE PADS AND TURNING THE ROTORS AT A COST TO ME OF $339.98. DEALER AND MANUFACTURER REFUSED TO COVER IT UNDER THE 36,000 MILE WARRANTY, STATED THIS WAS "NORMAL" AND "NORMAL" MAINTENANCE NOT COVERED UNDER WARRANTY UNLESS A DEFECT IN "MATERIALS AND WORKMANSHIP". I CONTEND WORN OUT BRAKE PADS AND THE NECESSITY TO TURN THE ROTORS AT ONLY 29.196 MILES IS NOT NORMAL AND IS A DEFECT IN MATERIALS AND WORKMANSHIP AND SHOULD BE COVERED. A 2004 LAWSUIT ON NISSAN FOR INFINITI G35 PREMATURE BRAKE DEFECT IS SIMILAR TO MY PROBLEM AND IN THAT LAWSUIT NISSAN AGREED TO COVER REPAIRS UP TO 36,000 AND THAT'S WHAT THEY SHOULD DO IN THIS CASE. *JB

THE DRIVER'S SIDE SLIDING DOOR,NOT POWERED, WILL OPEN UP WHEN ACCELERATING OR GOING AROUND A CURVE. THE DOOR WILL NOT CLOSE WHEN THE TEMP IS BELOW 32 DEGREES. OBVIOUSLY THIS IS DANGEROUS WHEN MY 6 MONTH OLD INFANT IS IN THE CAR WHEN THE DOOR OPENS UP. THE NISSAN DEALER WAS TOLD ABOUT IT 4 TIMES AND TODAY, AGAIN, IT WAS NOT EVEN LOOKED AT. DOES MY INFANT HAVE TO FALL OUT OF THE CAR BEFORE THIS PROBLEM WILL BE TAKEN SERIOUSLY? HOW DO I GET THIS FIXED? THE RECALL WAS ON THE POWER DOOR AND NOT ON THE OTHER ONE. THERE IS A PROBLEM ON BOTH TYPES OF DOORS AND THIS IS NOT ACKNOWLEDGED. *JB

GRINDING NOISE UPON INITIAL START OF DAY AND SEVERAL FAILURES UPON INITIAL START; SLUGGISH AND FEELS LIKE IT'LL CUT OFF ON INCLINE AND ACCELERATION. UPON SEVERAL COMPLAINTS WHEN AUTO WAS A FEW MONTHS OLD REGARDING NOT GOING INTO GEAR AND SLOWING, NISSAN PUT IN SOME COMPUTER CHIP RELATING TO THE TRANSMISSION. THEY CLAIMED THEY COULD NOT DUPLICATE PROBLEM AND SLOWING PROBLLEM CONTINUES. ALSO PROBLEMS WITH DEFECTIVE INTERIOR EQUIPMENT SUCH AS MIDDLE ROW SIDE LIGHTS FALLING OUT RECESSED HOUSING, NO TENSION IN ARM RESTS ,SKIRTS ON MIDDLE SEATS DON'T STAY ATTACHED,MIDDLE PASS SIDE DOOR HARD TO OPEN, RUBBER ON DOOR PULLING APART,MIDDLE DOOR, DRIVERS SIDE,LOOKS OFF TRACK,ETC. *JB

DUBLIN NISSAN SERVICE DEPARTMENT WILL NOT REPAIR A RECALL ISSUE ON MY VEHICLE. THIS NISSAN DEALER WAS TO COMPLY WITH A RECALL NOTICE TO REMOVE MY FRONT PASSENGER SEAT AND SHIP IT TO A FACILITY WHICH WOULD MODIFY THE OCCUPANT DETECTION SYSTEM AND THEN RETURN THE SEAT. THIS WAS TO BE A FREE SERVICE. BECAUSE THE VEHICLE WAS INSTALLED WITH AFTER-MARKET LEATHER, TO COMPLETE THE RECALL SERVICE, THE AFTER-MARKET LEATHER NEEDS TO BE REPLACED WITH STANDARD LEATHER BUT DUBLIN NISSAN SERVICE REFUSES TO COMPLY WITH THE RECALL. THIS MAKES MY VEHICLE UNSAFE TO DRIVE. *JB

DT*: THE CONTACT STATED THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE VEHICLE. FIRST BEING, THE BRAKES MADE A NOISE WHEN APPLIED. SECOND, WHILE ATTEMPTING TO ACCELERATE, THE TRANSMISSION REMAINED IN THIRD GEAR. THIS WOULD NOT ALLOW THE VEHICLE TO ACCELERATE PROPERLY, AT ANY SPEED. THIRDLY, THE SLIDING DOOR ON THE PASSENGER'S SIDE OPENED WHILE DRIVING. THE CONTACT WAS ABLE TO CLOSE THE DOOR, ALTHOUGH IT TOOK MUCH FORCE TO DO SO. LASTLY, THE DRIVER AND PASSENGER SIDE VENTS HAD HOT AIR FLOWING THROUGH THEM. THE TEMPERATURE GAUGES WERE ADJUSTED; HOWEVER THE HOT AIR STILL FLOWED. AS A RESULT, THE AIR CONDITIONER WAS TURNED ON IN ORDER TO MAINTAIN A COMFORTABLE TEMPERATURE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION AND SOLUTIONS TO THESE PROBLEMS; HOWEVER THE PROBLEMS COULD NOT BE DUPLICATED.

DT*: THE CONTACT STATED WHILE PRESSING THE BUTTON TO CLOSE THE AUTOMATIC SLIDING DOOR, THE DOOR HIT A PASSENGER. THE DEALERSHIP WAS ALERTED. THEY DETERMINED IT WAS THE WAY THE VEHICLE WAS MANUFACTURED. THE MANUFACTURER WAS ALERTED HOWEVER NO REPAIRS WERE MADE. UPDATED 05/04/06. *JB

SLIDING DOORS RATTLES AND NOISY. THIRD SEAT WINDOWS WHEN OPEN RATTLES AND NOISY. REAR WINDSHIELD WIPER DOES NOT CLEAN. *NM

DT*: THE CONTACT STATED THE AUTOMATIC SLIDING DOOR WAS INOPERABLE AND HAD TO BE OPENED MANUALLY. ALSO, THE DOOR MADE A TICKING NOISE WHILE DRIVING. THE DOOR NOW OPENS CORRECTLY, BUT THE DEALERSHIP WAS UNABLE TO GET RID OF THE NOISE.

DT*: THE CONTACT STATED THE AIRBAGS FAIL TO OPERATE IN THE VEHICLE. THERE IS A NHTSA RECALL, #04V103000 CONCERNING THE AIRBAGS FRONTAL SENSOR/CONTROL MODULE; HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALER WAS ALERTED HOWEVER NO ADDITIONAL REPAIRS WERE MADE. UPDATED 03/20/06. *JB

I BROUGHT THIS CAR AND IT HAS JUST GAVE ME PROBLEMS. THE DEALERSHIP ALSO HAS CAUSED ME TO MANY PROBLEMS. I TRIED TO MAKE AN ARRANGEMENT WITH THE DEALERSHIP SO THAT THEY COULD HELP ME WITH THE PROBLEMS THE CAR WAS GIVING ME, BUT THEY DIDN'T WANT TO HELP ME WITH ANYTHING THEY TOLD ME THAT NOW THAT I HAD IT WAS MY PROBLEM AND I HAD TO DEAL WITH IT. *JB

I OWN A 2004 NISSAN QUEST SE. THERE SEEMS TO BE A SERIOUS DEFECT WITH THE SAFETY FEATURES ON THE POWER SLIDING DOORS. WHILE OUT ONE AFTERNOON, MY SON DECIDED THAT HE WOULD PRESS THE BUTTON TO CLOSE THE POWER SLIDING DOOR ON HIS SIDE. I HAD BENT DOWN TO TIE HIS SHOE AND FAILED TO NOTICE THAT HE DIDN'T MOVE HIS HAND OUT OF THE WAY AFTER HE HAD PRESSED THE BUTTON TO CLOSE THE DOOR. UNFORTUNATELY, THE POWER SLIDING DOOR COMPLETELY CLOSED ON MY 3-YEAR-OLD SON'S HAND. THANKFULLY, HE WAS NOT SERIOUSLY INJURED (BROKEN BONES, ETC). HOWEVER, I FEEL AS IF THIS IS A SERIOUS PROBLEM THAT NISSAN NEEDS TO ADDRESS SOON. ALSO, THERE HAVE ALSO BEEN A FEW TIMES WHERE THE DOORS HAVE BEEN CLOSING, AND, FOR WHATEVER REASON, MY HUSBAND OR I HAVE TRIED TO STOP THEM. WE LITERALLY HAVE TO PUT ALL OF OUR STRENGTH INTO STOPPING THE MOVING DOORS, AND EVEN THEN, SOMETIMES THEY CONTINUE TO CLOSE WITHOUT HESITATION. THE POWERED BACK HATCH/DOOR ON THE VAN IS VERY SENSITIVE TO ANYTHING BEING IN THE WAY; I DON'T UNDERSTAND WHY THE POWER SLIDING DOORS AREN'T JUST AS SENSITIVE. I DESPERATELY HOPE NISSAN WILL CORRECT THIS MAJOR PROBLEM BEFORE SOMEONE BECOMES SERIOUSLY INJURED. *JB

DT*: THE CONTACT STATED THE LEVER THAT CHANGES THE HEADLIGHTS FROM LOW TO HIGH BEAM IS THE SAME LEVER THAT CUTS THE HEADLIGHTS ON/OFF. THE ABSENCE OF TENSION IN THE LEVER CAUSES THE LEVER TO ROTATE WHEN GOING FROM HIGH TO LOW BEAM, CAUSING THE HEADLIGHTS TO GO OFF. THE DEALERSHIP AND MANUFACTURER HAVE BEEN ALERTED. UPDATED 04/12/06.*JB

I RECEIVED A RECALL NOTICE ON MY 2004 NISSAN QUEST. THE RECALL WAS FOR PROBLEMS WITH THE OPERATION OF THE 2ND AND 3RD ROW SEATS OF THE MINIWAN. PORTER NISSAN THE DEALER THAT I BROUGHT THE CAR FROM HAS MADE IT VERY DIFFICULT TO SCHEDULE AND APPOINTMENT. THE WILL NOT SCHEDULE THE WORK ON THE WEEKENDS AND THEY EXPECT ME TO TAKE UP TO THREE HOURS OUT OF MY WORKDAY TO WAIT UNTIL THEY FINISH THE REPAIRS ON MY CAR. THE HOURS THAT THEY HAVE ARE NOT CONVENIENT FOR A PERSON WHO WORKS FROM 9-5 AND THEY HAVE REFUSED TO GIVE ME A LOANER CAR. *AK

MY NISSAN QUEST HAS BEEN PLAGUED WITH ELECTRICAL PROBLEMS FROM DAY ONE. THE WINDOWS GO DOWN COMPLETELY ON THEIR OWN WITH VEHICLE TURNED OFF. THE PASSENGER SLIDING DOOR OPENS RANDOMLY ON ITS OWN. THE TIRE ALARM GOES OFF WHEN TIRE PRESSURE IS FINE. AIR VENTS FLY OFF AND LIGHTS FALL OUT OF THE CEILING. MOST TROUBLING IS THE AUTOMATIC SIDE SLIDING DOOR. OWNER'S MANUAL STATED ON PAGE 3-8 THE DOOR WILL REVERSE DIRECTION IMMEDIATELY DURING POWER OPEN OR CLOSE, A WARNING CHIME WILL SOUND AND THE DOOR WILL REVERSE DIRECTION AND RETURN TO THE FULL OPEN OR FULL CLOSE POSITION. THE DOOR DOES NOT OPERATE THIS WAY, THE DOOR WILL NOT STOP WHEN IT ENCOUNTERS AN OBJECT IT WILL CONTINUE TO PUSH THE OBJECT IN ITS WAY. MY HUSBAND AND I HAVE BOTH BEEN CAUGHT BY THE DOOR. IT HAS KNOCKED SMALL CHILDREN TO THE GROUND. I HAVE COMPLAINED TO NISSAN , AND THEY INSISTED THAT THIS WAS THE WAY THE DOOR WERE SUPPOSED TO OPERATE. THE AUTOMATIC CLOSE BUTTON IS RIGHT AT THE LEVEL A SMALL CHILD WOULD PUT HIS HAND TO ENTER THE VEHICLE AND COULD BE EASILY ACTIVATED. NISSAN SAYS THE DOOR IS DESIGNED TO REVERSE WITHIN THE LAST COUPLE INCHES EVEN THOUGH THIS IS CONTRADICTORY TO ITS MANUAL. PLEASE HELP BEFORE A CHILD IS SERIOUSLY INJURED. *AK

I WANTED TO NOTIFY YOU OF THE DEFECT IN THE POWER DOOR MECHANISM OF THE 2004 NISSAN QUEST SL. MY VIN NUMBER IS [XXX]. I HAVE TAKEN IT TO PORTER NISSAN DEALERSHIP IN NEWARK, DE TO BE FIXED ON AT LEAST THREE DIFFERENT OCCASIONS SINCE IT WAS PURCHASED AND IT STILL MALFUNCTIONS. I HAVE ALSO RAISED CONCERNS ABOUT THE SAFETY OF THIS MECHANISM WITH THE DEALER ON MANY OCCASIONS. I BELIEVE THE DEFECT IS 2 FOLD. 1. INCONSISTENT CLOSING: WHEN A BUTTON IS PUSHED TO CLOSE THE DOOR, IT DOES NOT ALWAYS CLOSE. IT GOES TO ABOUT 6 INCHES FROM CLOSURE AND THEN BACKS OPEN. THIS GETS TO BE VERY FRUSTRATING. 2. MORE DANGEROUS IS THE FACT THAT THE SENSOR DOES NOT WORK PROPERLY WHEN THE BUTTON IS ACCIDENTALLY PUSHED AND SOMEONE IS IN THE WAY. THE DOOR PROCEEDS TO CLOSE DESPITE AN OBSTRUCTION AND REQUIRES TREMENDOUS FORCE TO OPEN AGAIN. BOTH MY HUSBAND AND I HAVE BEEN CAUGHT IN THE DOOR. LAST WEEK MY HUSBAND HURT HIS BACK TRYING TO FORCE OPEN THE CLOSING POWER DOOR. THIS PROBLEM HAS EXISTED SINCE WE PURCHASED THE VEHICLE AND I BELIEVE THAT IT IS A SERIOUS SAFETY CONCERN. MOST IMPORTANTLY, I AM WORRIED THAT IT CAN HURT ONE OF MY CHILDREN WHO WON'T BE ABLE TO PUSH IT OPEN WITH FORCE. I AM WRITING THIS IN HOPES THAT THIS GETS ADDRESSED QUICKLY. I HAVE TRIED CALLING NISSAN AND THEIR MESSAGE SIMPLY SAYS THAT THEY ARE TOO BUSY AND TO CALL BACK LATER. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WE PURCHASED A 2004 NISSAN QUEST WITH THE FULL WARRANTY PLAN. IN THE LAST SEVERAL MONTHS, THE PASSENGER REAR HAS NOT STAYED INFLATED. THE REPRESENTATIVE AT YOUR CATHEDRAL CITY OFFICE CLAIMS THIS IS A STEM VALVE PROBLEM BUT THEY WOULD HAVE TO CHARGE ME $200 FOR THE PART PLUS $100/HR FOR LABOR AND BECAUSE THEY DO NOT KNOW THE EXACT PROBLEM, WE COULD BE CHARGED FOR MORE THAN 1 HOUR OF LABOR. WE HAVE BEEN TOLD BY THE AFOREMENTIONED SERVICE DEPARTMENT AS WELL AS NISSAN HEADQUARTERS (800-NISSAN-1) THAT THIS IS NOT COVERED UNDER THE EXTENDED WARRANTY PLAN AND THAT NISSAN WILL NOT ASSIST IN THIS REPAIR. IN THIS INSTANCE, THE NISSAN SALESMAN MISLED US WITH THE PURCHASE OF THE EXTENDED WARRANTY PLAN, CLAIMING IT COVERED THE SAME AS THE ORIGINAL WARRANTY. WE ARE MOSTLY DISPLEASED WITH THIS BECAUSE WE ARE BEING ASKED TO FILL OUR TIRE WITH AIR SEVERAL TIMES A WEEK IF WE CONTINUE TO DRIVE OUR NISSAN QUEST, OR SPEND HUNDREDS OF DOLLARS ON THE VALVE REPAIR BECAUSE IT APPEARS NISSAN DOESN'T WANT TO TAKE RESPONSIBILITY OF NOT HAVING QUALITY PARTS IN THEIR TIRES, INTENTIONALLY OR UNINTENTIONALLY. *NM