CONSUMER RECEIVED A RECALL LETTER FOR 2004 QUEST, AFTER ATTEMPTING TO HAVE THE RECALL WORK DONE CONSUMER WAS TOLD THAT THE PARTS WERE ON BACK ORDER. *TS THE DRIVERS SIDE SEAT BELT HEIGHT ADJUSTER WAS JAMMED AND THE DRIVERS SIDE SEAT BACK WAS BROKEN. *JB
2004 Nissan Quest complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
THIS MAY NOT BE A NISSAN EXCLUSIVE STRATEGY. CONSIDER THIS TO BE A WAKE UP CALL AND A POTENTIAL FOR OTHER "FORD-TIRE SUPPLIER" POTENTIAL UPCOMING SCENARIO. THE GOODYEAR'S EAGLE LS2 225/60/17 ULTRA HIGH PERFORMANCE ARE OEM AND EVEN AFTER FOLLOWING NISSAN'S COMPUTERIZED REMINDING SCHEDULES FOR TIRE ROTATION EVERY 7500 MILES, THESE TIRES (I HAVE NOT MET AN EXCEPTION YET, GO TO TIRERACK.COM TO MENTION ONE SOURCE FOR INSTANCE AND READ THESE TIRES' REVIEWS.... NOT COINCIDENTALLY, MOST OF THE COMPLAINTS YOU'LL READ ARE QUEST MINIVAN OWNERS) ARE WEARING FAST AND NOT AT SAME RATE (WHEN COMPARED FR TO RR..LIKE I SAID EVEN AFTER PROPER P.M AND TOO FAST FOR AVERAGE DRIVERS LIKE MOMS) THE LAUGHABLE MATTER ON ALL THIS IS THAT : A) THESE MINIVANS ARE DRIVEN BY MOMS. B) THESE MINIVANS PER DESIGN HAVE ULTRA HIGH PERFORMANCE TIRES (LIKE MOMS ARE A BUNCH OF STREET TEENS OR DRAG RACERS). C) OEM RECOMMENDED SIZE ARE EXTREMELY HARD TO FIND (ALMOST LIKE A WELL PLANNED MONOPOLY BY AUTO MANUFACTURER AND TIRE SUPPLIER) IF YOU GO TO THE OPTIONAL OEM SIZE 225/65/16 YOU WILL WORSEN THE ALREADY QUESTIONABLE FUEL EFFICIENCY OF THIS QUEST VEHICLE LINE. D) GOODYEAR LAUGHS AT CUSTOMERS LIKE ME WHEN BRINGING MY "SOONER THAN EXPECTED" TIRE WEAR OUT CONDITIONS AND THEY OPENLY ADMIT THAT THEY HAVE NO IDEA WHY NISSAN REQUIRED THESE EAGLE LS2 TO BE OEM EQUIPMENT. THERE ARE GOODYEAR RETAILERS THAT DON'T EVEN ADVENTURE ON SELLING THEM. E) ADDRESSING TIRE WARRANTY ISSUES IS A PROBLEM THAT HAS TO BE RE-INVENTED. VEHICL
WHEN I TURN A/C & HEATER BUTTON CIRCLING THE AIR OUT, I HEAR AN ANNOYING NOISE FROM VENTILATOR. I HAD SAME PROBLEM ABOUT 2-3 MONTHS AGO, SO I DROPPED OFF MY CAR TO ALL BRAND NISSAN FOR A WHILE. HOWEVER, THE NOISE BECAME WORSE RECENTLY. THE DEALER SAID,"WE DON'T KNOW WHAT CAUSED THE NOISE. IT WAS JUST A MULTI FUNCTION PROBLEM WE BELIEVE. HOWEVER, WE CHANGED A PART WHAT WE HAD TO DO." THAT WAS HEARD WHEN I DROPPED OFF MY CAR 2-3 MONTHS AGO. I AM WONDERING THAT IF THE PROBLEM AFFECT TO OTHER FUNCTION OR IF NISSAN DEALER DOESN'T FIX IT COMPLETELY. IF MY WONDER IS RIGHT, I WOULD LIKE TO TRADE MY CAR TO NEW ONE AND OR THE DEALER GUARANTEES TO FIX IT COMPLETELY/ CLEARLY. *JB
DT*: THE CONTACT STATED THE SLIDING DOOR OPENED AND CLOSED AT RANDOM. THE SLIDING DOOR MALFUNCTIONED WHEN THE VEHICLE IS IN PARK. AN ADULT WAS PINNED BY THE SLIDING DOOR, NO INJURIES WERE SUSTAINED. THE SLIDING DOOR WAS PUSHED OFF THE TRACK AND THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP. THE SLIDING DOOR WAS PLACED BACK ON TRACK. *AK
THE POWER SLIDING DOORS IN MY NISSAN QUEST 2004 REQUIRE A VERY STRONG FORCE TO STOP THEM ONCE THEY ARE ACTIVATED TO CLOSE. MY 4-YEAR OLD SON GOT HIT BY IT ON NOV 11, 2005 AND ALMOST GOT STUCK BETWEEN THE DOOR AND THE DOOR FRAME. I HAVE IN MANY OCCASIONS BEING HIT BY THE DOORS ON THE WAY TO CLOSING AND ONLY A VERY STRONG RESISTANCE CAN STOP THEM. I HAVE TALKED TO THE DEALER AND THEY REFERRED ME TO NISSAN BUT NO ONE HAS AN ANSWER ON THE PROBLEM OTHER THAN SAYING THAT YES THE FORCE REQUIRED IS VERY LARGE. ISN'T THAT A VERY SERIOUS SAFETY ISSUE? SHOULDN'T THE POWER SLIDING DOORS, LIKE THE DOOR OF ELEVATORS, HAVE A SAFETY SPECIFICATION TO ENSURE THAT THEY CLOSE AT THE SLIGHT USE OF FORCE? MINIVANS ARE USED BY MANY FAMILIES WITH KIDS. I SEE THAT AS A SERIOUS PROBLEM. LUCKILY NO ONE GOT HURT THIS TIME. *NM
HAD A CRASH IN NOV 2005 AT LOW SPEED (APPROXIMATELY 25 MPH). THE BRAKES SEEMED TO SIMPLY NOT WORK. THE BRAKE PEDAL WAS PRESSED VERY HARD AND SEEMED LIKE NOTHING WAS HAPPENING. I HAVE HAD THE BRAKES CHECKED AT EVERY OTHER SERVICE APPOINTMENT AND NOTHING SEEMS TO BE OBVIOUS TO THE FIRESTONE MECHANIC. ALSO THE TIRES SKID A LOT ON EVEN SANDY STREETS. I DARE NOT DRIVE IN SNOW WITH THIS ELEPHANT OF A VAN. IT GETS STUCK IN SNOW ON THE SLIGHTEST OF INCLINES. MY NISSAN QUEST SE 2004 HAS HAD THE PRIVILEGE OF HOLDING UP THE TRAFFIC SEVERAL TIMES ON THE SLIGHTEST INCLINE IN THE ROAD IN SNOW. I AM HONESTLY VERY SCARED OF DRIVING IN THE SNOW. TODAY IS THE FIRST DAY I HAVE STARTED EXPLORING WHETHER OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS AND FOUND A NUMBER OF THEM ONLINE. SO I DECIDED TO DO MY PART BY SENDING THIS INFO IN. *NM
WARPING ROTORS. I HAVE A 2004 NISSAN QUEST THAT AS OF TO DATE HAS LESS THAT 38K MILES ON IT HAS GONE THROUGH THREE (3) SETS OF FRONT ROTORS. AFTER SEVERAL THOUSAND MILES THE ROTORS WARP WHICH RESULTS IN A TRIP TO THE DEALERSHIP TO CUT THEM. THE VEHICLE BECOMES UNSAFE TO DRIVE WHEN THE WARPING VIOLENTLY SHAKES THE STEERING WHEEL AND BRAKING BECOMES COMPROMISED. *NM
CAR WAS BROUGHT IN FOR A RECALL OF THE AIRBAG SENSOR AND THE AUTOMATIC SLIDING SIDE DOOR. AIRBAG SENSOR IS STILL NOT FUNCTIONING PROPERLY AFTER 4 ATTEMPTS AT FIXING IT. SIDE DOOR NOT PROPERLY FUNCTIONING BUT SERVICE DEPARTMENT CAN'T 'DUPLICATE' IT SO THEY SAY IT'S FINE. CAR IS STILL IN THE SHOP, WILL BE FOR A TOTAL (FOR THIS TRIP) OF ALMOST 4 WEEKS, UNTIL A REP FROM NISSAN COMES TO TRY AND FIX IT. ELECTRICAL SYSTEM IS A MESS, LIGHTS, WINDOWS, POWER SEATS, DOORS, SEEM TO ACT ON THEIR OWN. NISSAN REFUSES TO BELIEVE ME! DRIVER SIDE PASSENGER (NON-POWER) DOOR STICKS, CAN BARELY OPEN IT MYSELF. FLAT TIRE LIGHT COMES ON WHEN TEMPERATURE OUTSIDE DIPS. BEWARE OF AIRBAG SENSOR, TRY TO CHECK IT YOURSELF USING DIFFERENT WEIGHT PEOPLE. VERY DANGEROUS! *JB
NISSAN QUEST WITH NUMEROUS RATTLES WHICH HAVE NOT BEEN LOCATED AND GOODYEAR EAGLE LS2 ARE WORN OUT AT 28,000. EXTREME VIBRATION AT 50 MPH OR ABOVE FROM THE TIRES. DEALERSHIP ATTEMPTED TO CORRECT RATTLES BY ADJUSTMENTS HOWEVER, THIS WAS UNSUCCESSFUL. DEALERSHIP DENIED ANY PROBLEMS WITH OEM TIRES BUT WILLING TO INSTALL MY OWN CHOICE IN TIRES. *JB
2004 QUEST MINIVAN IN FOR FRONT END JUDDER/VIBRATION (6/04)@ 2000 MILES-ROTORS CUT SAME COMPLAINT(12/04) @ 7300+- MILES-ROTORS CUT AND PADS REPLACED SAME COMPLAINT(10/05) @ 15000+-MILES-DEALERS STATES THAT ROTORS AND BRAKES ARE NEEDED AND NOT COVERED SAID THAT BECAUSE IT'S A HEAVY VEHICLE CONSIDERED NORMAL TO REPLACE PADS @ APPROXIMATELY 8000+- MILES AND ROTORS AS WELL. IF THERE IS NO PROBLEM WHY CUT ROTORS IN 1ST PLACE, AND THEN AGAIN WITH PAD REPLACEMENT IN LESS THAN 6 MONTHS TIME FRAME? AND NOW A 3RD OCCURRENCE ?*JB
I HAVE A NISSAN QUEST 2004 THAT I AM HAVING TROUBLE WITH THE SLIDING DOORS. THE DEAL HAS TRIED TO FIX THEM A NUMBER OF TIMES BUT THE PROBLEM CONTINUES. WHEN THE DOORS ARE OPENED FOR SOMEONE TO GO INTO THE BACK THEY CLOSE ON PEOPLE. THIS DOES NOT HAPPEN EVERYTIME BUT THEY ARE EXTREMELY HEAVY DOORS AND HURT WHEN THEY HIT YOU. I DO NOT UNDERSTAND WHY THERE IS NOT A SENSOR IN THE DOOR FRAME TO PREVENT THIS FROM CLOSING IF SOMEONE IS IN THE DOORWAY. IT SEEMS EXTREMELY UNSAFE.
I BROUGHT MY 2004 NISSAN QUEST [XXX] IN FOR A RECALL FOR THE PASSENGER SIDE SEAT AIRBAG IN JUNE OF 2005 TO SOUTHERN STATES NISSAN IN RALEIGH, NC. NISSAN STATED THAT THE SENSOR IN THE SEAT DID NOT MEET THE FEDERAL REQUIREMENTS AND THEY WOULD FIX IT. WHEN I RECEIVED THE VEHICLE BACK, I FOUND THAT WHEN I SIT IN THE PASSENGER SEAT THE "PASSENGER AIRBAG OFF" LIGHT WOULD TURN ON AND REMAIN ON FOR MY ENTIRE TRIP. NORMALLY, THIS LIGHT IS SUPPOSED TO TURN OFF AFTER 5 OR SO SECONDS INDICATED THAT THE AIRBAG IS IN FACT ACTIVATED TO DEPLOY. THIS LIGHT WOULD COME ON ABOUT 90% OF THE TIME THAT I SAT IN THE SEAT. I AM 5 FEET 8 INCHES TALL AND WEIGH 120 POUNDS. I HAVE CONTACTED NISSAN AND THE BETTER BUSINESS BUREAU TO ADVISE THEM OF THIS ISSUE. NISSAN HAS TOLD ME THAT THEY RECALIBRATED THE SEAT CORRECTLY AND THAT I SHOULD SIT IN ANOTHER QUEST THAT HAS BEEN RECALIBRATED. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES AND CHIP A TECHNICIAN THERE VERIFIED THAT THE LIGHT IS INDEED ON WHEN I SIT IN THE SEAT. MONTHS HAVE GONE BY AND BOTH THE DEALER AND NISSAN ARE TELLING ME TO "WAIT" FOR ANOTHER "RECALIBRATED" 2004 QUEST TO COME IN AND THAT I SHOULD DRIVE DOWN AND SIT IN IT. THEY HAVE YET TO GET IN ONE OF THESE VEHICLES FOR ME TO SIT IN. IT IS NOW THE END OF OCTOBER AND I CONTINUE TO HAVE TO SIT IN A PASSENGER SEAT WHERE THE AIRBAG IS INOPERABLE WHEN I SIT IN IT AND NISSAN IS TAKING A CAVALIER ATTITUDE TOWARD THIS. NISSAN AND THE DEALER POINT THE FINGER AT EACH OTHER. THE BETTER BUSINESS BUREAU HAS
NHTSA CAMPAIGN NUMBER: 05V474 1. SLIDING 2ND ROW SEAT FORWARD. 2. PINCH POINT NEAR CHAIR HANDLE CRUSHED THE TIP OF MY 3RD FINGER 3. NISSAN IGNORED MY CONCERNS AND TOLD ME IT WAS MY FAULT. THEY WERE PUT ON NOTICE IN DECEMBER 2003. THEY ALSO SENT THEIR ENGINEER OUT OF CHICAGO TO INSPECT THE PROBLEM. THEY STATED NO DEFECT EXISTED AND NO CORRECTION WAS NEEDED. NISSAN'S FILE NUMBER ON MY COMPLAINT IS: 439 2014 IT IS INTERESTING TO NOTE NISSAN'S PLANNED RECALL IS 1 DAY AFTER THE STATUTE OF LIMITATIONS FOR MY INJURY AND THE 1ST REPORTED INJURY YOU HAVE ON FILE FOR THE SAME DATE WHICH OCCURRED IN PLANTATION, FL. I RECENT FOUND OUT ABOUT THE RECALL FOR REASONS OTHER THAN THE INJURY. *NM
CONSUMER WAS NEVER NOTIFIED OF A RECALL ON AIRBAG SENSOR. *TS THE CONSUMER LEARNED OF RECALL 04V103000 ABOUT A YEAR LATER ON A WEBSITE. THE VEHICLE WAS TAKEN TOT HE DEALER FOR REPAIRS. THE DEALER CLAIMED THAT THEY SHIPPED THE SEAT TO CALIFORNIA TO BE REPAIRED. THE CONSUMER FOUND IT HARD TO BELIEVE THAT THE SEAT WAS SHIPPED AND REPAIRED ON 3 1/2 DAYS. WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE AIR BAG SENSOR STILL MALFUNCTIONED. WHEN AN ADULT WAS IN THE SEAT THE AIR BAG SENSOR LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM AND TOLD THE CONSUMER THAT THE ADULT IN THE SEAT MUST SIT PERFECTLY STILL IN THE MIDDLE OF THE SEAT. THE DEALER REFUSED TO PROVIDE ANY FURTHER REPAIRS. *NM
THERE IS A VIBRATION IN THE STEERING WHEEL OF THIS VEHICLE, IT IS VERY NOTICEABLE WHEN MAKING A TURN AND THE WHEEL IS RETURNING BETWEEN THE 11:00 AND 1:00 POSITION. ALSO WHEN DRIVING AROUND TOWN, SPEEDS NO MORE THAN 55 MPH, THE STEERING WHEEL WILL SHAKE. DEALER HAS ROTATED AND BALANCED TIRES, AND MATCH MOUNTED. I WENT TO GOODYEAR AND PAID FOR THEM TO DO THE SAME. THE VIBRATION STILL EXIST. I JUST PICKED THE VEHICLE UP FROM THE DEALER TODAY,10/21/05, AND THE VIBRATION IS STILL THERE AND I PICKED UP THE VEHICLE AND THE INTERIOR WAS FULL OF GREASE, ON THE DOOR AND DRIVERS SIDE RUG. *JB
DT: THE CONTACT OWNS A 2004 NISSAN QUEST. THERE HAVE BEEN SEVERAL PROBLEMS, SUCH AS UNIDENTIFIED NOISES THAT CAME FROM THE REAR OF THE VEHICLE. WHEN APPLYING BRAKES AT RED LIGHTS THE CAR WILL RESPOND BY ACCELERATING. WHEN DRIVING THROUGH TURNS OR AN INTERSECTION THE CAR RESPONDED IN THIRD GEAR INSTEAD OF FIRST. THE DOORS VIBRATED AS IF THEY WILL OPEN BY THEMSELVES. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, WHICH WAS MOST OFTEN DEEMED NORMAL BY THE NISSAN DEALER. ALSO,THE STEERING WHEEL MADE NOISES. THIS WAS DISCOVERED BY NISSAN AFTER COMPLAINING THREE TIMES, AND A MANUFACTURER'S REPRESENTATIVE WHO DUPLICATED THE PROBLEM AND FOUND A BROKEN PLASTIC PIECE WITHIN THE STEERING. THIS VEHICLE WAS UNDER LEMON LAW INVESTIGATION. THE DEALER WAS UNABLE TO PROVIDE ANY EXPLANATIONS AS TO WHY THESE PROBLEMS OCCURRED. THERE HAVE BEEN MULTIPLE CORRECTIONS, AT LEAST TEN TIMES. RECENTLY THERE WAS A RECALL ON THE SECOND ROW SEATS, BUT RECALL REPAIRS COULD NOT BE PERFORMED UNTIL DECEMBER 2005. *AK
2004 NISSAN QUEST SL WITH CONSTANT STEERING WHEEL VIBRATION FROM FRONT WHEELS WHEN DRIVING 60+MPH. ALL 4 TIRES HAVE BEEN BALANCED BY A NISSAN DEALER 3 TIMES AND THE PROBLEM STILL EXIST. THE TIRE PRESSURE IS CHECKED TO BE FINE, AND PROBLEM IS STILL OCCURRING. *JB
I HAVE A HARMONIC VIBRATION FELT THROUGH THE STEERING WHEEL ON MY 04 QUEST S. OVER LONG DISTANCES, THE SHAKING CAUSES NUMBNESS OF THE HANDS. THE DEALER HAS ATTEMPTED TO RESOLVE THE PROBLEM THREE TIMES BEFORE ULTIMATELY DECLARING THAT THIS IS THE NORMAL OPERATING CONDITION OF THE VEHICLE. I BELIEVE THAT THIS IS COMPLETELY UNACCEPTABLE. THIS IS A LOG OF WHAT WAS DONE TO RESOLVE THE ISSUE: MONTH 22 IN SERVICE: 28-JUN-05 @ 29,972 MILES - REPLACED ALL FOUR GOODYEAR EAGLE LS 225/65R16 TIRES AS PER DEALER RECOMMENDATION. REASON: WORN. (PART# OETIR-06482). THIS IS WHEN THE SHIMMY EFFECT BECAME OBVIOUS. THE PROBLEM WAS REPORTED TO THE DEALER. MONTH 23 IN SERVICE: 15-AUG-05 @ 32,305 MILES - RE BALANCED ALL 4 TIRES. NO EFFECT. MONTH 23 IN SERVICE: 22-AUG-05 @ 32,727 MILES - REPLACED FRONT TWO TIRES. TIRES ROAD FORCE BALANCED. NO EFFECT. MONTH 24 IN SERVICE: 7-SEP-05 @ 33,101 MILES - RE BALANCED ALL WHEELS AND CHECKED ROAD FORCE. CHECKED FRONT HUB RUNOUT. ADJUSTED STEERING RACK FORCE. CLEANED ALL MATING SURFACES BETWEEN HUB AND ROTOR AND ROTOR AND WHEEL. DEALER CLAIMS ROAD TESTED OK. NO EFFECT. MONTH 25 IN SERVICE: 28-SEP-05 @ 33,985 MILES - ROAD TEST. DEALER STATES NORMAL OPERATING CONDITION FOR VEHICLE. I HAVE REPORTED THE ISSUE TO NISSAN CONSUMER AFFAIRS (CASE # 5066744) BUT THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THE ISSUE BY STATING THAT IT IS A NORMAL OPERATING CONDITION. *NM
DT: THE CONTACT OWNS A 2004 NISSAN QUEST. SAFETY DEFECT WERE THE SIDE PANELS. THEY JUST FEEL INTO THE STREET. PASSENGER SIDE PANELS FELL OFF WHILE DRIVING ON THE HIGHWAY IN APRIL, 2005. NO CRASHES INVOLVED. NO POLICE OR FIRE REPORTS TAKEN.*AK
POWER SLIDING DOOR ON 2004 NISSAN QUEST FAILED TO SENSE PASSENGER AND DID NOT STOP AND INJURED PASSENGER. THIS WAS THIRD TIME. PREVIOUSLY FAILED AND PINNED DOG AND OTHER TIME CHILD. THE DOOR DID STOP AFTER OTHER PASSENGERS INTERCEDED AND FORCED DOOR TO STOP AND RETREAT. *JB
DURING HOT TEMPS, LEFT AUTOMATIC SLIDING DOOR WON'T CLOSE, OPENS BACK UP, REVERSES WITHOUT INPUT COMMAND. ON ONE OCCASION, OPENED UP ON ITS OWN WHILE VEHICLE WAS IN MOTION AT ABOUT 25 MPH.
DT: THE BRAKES HEAT UP AND THE ROTORS WARP. THE STEERING WHEEL WOULD START SHAKING WHEN THE CONSUMER APPLIED THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AT THAT POINT. THE CONSUMER STATED IT HAPPENED EVERY 4000 MILES SINCE SHE HAS HAD THE VEHICLE. IT FIRST HAPPENED IN MARCH OF 2004. THE DEALERSHIP IS TELLING THE CONSUMER THAT THE BRAKES ARE HEATING UP. THE ROTORS HAVE BEEN RESURFACED THREE TIMES. THEY ORDERED NEW ROTORS AND THEY HAVE BEEN ON FOR APPROXIMATELY 3 MONTHS AND THE STEERING WHEEL IS SHAKING AGAIN. SHE HAS ALSO GONE THROUGH TWO FUEL INJECTORS. SHE WAS TOLD THAT SHE IS PUTTING LOW GRADE FUEL INTO THE VEHICLE. *JB OTHER ISSUES: THE PASSENGER SIDE AUTO DOOR WOULD RATTLE WHEN THE VEHICLE WAS IN MOTION, ABNORMAL SHIFTING, ENGINE LIGHT HAD COME ON, REAR WIPER HAD BROKEN, STEERING WHEEL WOULD SHAKE DUE TO THE BRAKES, THE FRONT LEFT SEAT BACK WAS LOOSE DUE TO POOR FIT, MOUDING ON THE REAR OF THE DRIVER'S SEAT WAS COMING OFF, THE FUEL GAUGE WAS STUCK ON EMPTY AFTER TWO FILL UPS. *SC
DT: THE CONSUMER OWNS A 2004 NISSAN QUEST. VEHICLE INTERMITTENTLY STALLED AND HESITATED. THE CONSUMER TOOK THE CAR TO THE REPAIR SHOP NUMEROUS TIMES FOR THIS PROBLEM. THE DEALER REPLACED THE FUEL PUMP ONCE , AND THE ABS SENSOR WAS ALSO REPLACED, NO ONE KNEW WHAT WAS HAPPENING WITH THE CAR. THE CAR HAS BEEN TOWED TO THE DEALER AGAIN FOR THE SAME ISSUES. THE CONSUMER HAS NOT CALLED THE MANUFACTURER. THE CONSUMER WANTED TO GET RID OF THE CAR. *AK
DT: THE CONSUMER NOTICED WHEN THE DOORS WERE SHUT, THE LIGHTS ILLUMINATED AS IF THE DOOR WERE OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPORTED IT WAS FIXED. THE PROBLEM RETURNED WHEN CONSUMER DROVE THE VEHICLE HOME THAT DAY. THERE WAS A PROBLEM WITH THE HATCHBACK DOOR LOCK. WHEN CLOSING THE DOOR, THE CONSUMER HAD TO BANG IT HARD TO GET IT CLOSED. THE SLIDING DOOR WAS HAVING PROBLEMS AS WELL, IT MUST BE SLAMMED IN ORDER TO CLOSE IT. THE DEALERSHIP HAS ATTEMPTED TO FIX THE PROBLEMS WITH THE DOORS. THE TIRE PROBLEMS BEGAN ABOUT 2 WEEKS AFTER THE PURCHASE OF THE VEHICLE. TIRE LIGHTS ARE COMING ON, INDICATING THAT THE TIRES ARE LOOSING AIR. OWNER ADVISES THAT ONE TIME THE TIRE LIGHT WOULD COME ON ABOUT EVERY BLOCK. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AFTER THIS. THE TIRE HAD A NAIL IN IT. THERE IS ALSO PROBLEMS WITH THE TRANSMISSION. WHEN SHIFTING FROM PARK TO DRIVE, IT IS VERY DIFFICULT TO SHIFT. OWNER RECEIVED A RECALL LETTER ABOUT THIS LAST YEAR AND IN JANUARY OF 2005. THE RECALL NUMBER IS NOT AVAILABLE. THE DEALERSHIP STATES THAT THIS RECALL IS CLOSED. THE DEALERSHIP WON'T LOOK ANY FURTHER INTO THE TRANSMISSION. THERE IS A PROBLEM WITH THE FRONT PASSENGER SEAT, YOU COULD SEE THE METAL IN THE SEAT. THE RADIO HAS BEEN REPLACED THREE TIMES. IT IS NOW NEEDING TO BE REPLACED AGAIN. THE CAR HAS A BAD SMELL, LIKE ROTTEN EGGS. THE SMELL IS COMING FROM ENGINE. DEALERSHIP REPORTS IT IS COMING FROM A COMPUTER CHIP AND IT STILL SMELLED AFTER REPLACEMENT. THE SAME SMELL RET
THE "PASS AIR BAG OFF" LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD & AM VERY CONCERNED. *NM
THE PASSENGER AIR BAG OFF LIGHT STAYS LIT INDICATING THAT THE AIR BAG WILL NOT DEPLOY WHEN MY WIFE SITS IN THE FRONT PASSENGER SEAT. THIS CONDITION OCCURS 99 OUT OF 100 TIMES MY WIFE SITS IN THE SEAT. SHE IS PETITE AND WEIGHS BETWEEN 102 AND 103 POUNDS. I THINK THAT THIS IS A SAFETY HAZARD AND I AM VERY CONCERNED. UNKNOWN WHEN THE EXACT START DATE WAS. NOTICED IT MORE AFTER THE RECALL. *JB
1-POWER SLIDING DOORS ARE FORCEFUL THAT COULD HURT A CHILD DURING THE CLOSING OF THE DOORS. CAR WAS TAKEN TO THE DEALER SEVERAL TIMES AND WAS INSPECTED BY NISSAN ENGINEER. THE REPORT CAME BACK AS EVERYTHING IS WITHIN TOLERANCE AND THE DOOR FORCE IS NOT ADJUSTABLE. *JB
TO DATE 3 OF THE 4 ORIGINAL GOODYEAR EAGLE LS2 P225/65R16 TIRES ARE SEPARATING ALONG THE TIRE WALL SEAM. THE TIRE WERE ORIGINAL EQUIPMENT ON A 2004 NISSAN QUEST WITH LESS THAN 20,000 MILES WEAR. A LOCAL RETAILER IS REPLACING THE TIRES AWAITING GOODYEAR'S DECISION FOR COST. THE FIRST INDICATION IS THAT THE TIRE LOOSES AIR PRESSURE AND UPON INSPECTION A PART CAN BE FOUND ALONG THE SEAM. THIS IS DEFINITELY AND MANUFACTURING DEFECT. *NM
PURCHASED 2004 NISSAN QUEST IN JANUARY OF 2004. THE AIR CONDITIONING SYSTEM EMITTED A VERY FOUL (MUSTY) ODOR THE FIRST TIME I USED THE SYSTEM IN MARCH. I TOOK THE VAN TO THE DEALER. THEY ADMITTED THAT THERE WAS AN ODOR, BUT COULD NOT LOCATE THE SOURCE OF THE ODOR. THE VAN WAS TAKEN TO A DIFFERENT DEALER ON 9/16/04. I TOOK IT BACK TO THE DEALER WHERE I BOUGHT THE VAN ON 9/23/04. WHEN THE SMELL RETURNED, I TOOK THE VAN BACK TO THE DEALER ON 10/20/04. I HAVE HAD NUMEROUS NEIGHBORS AND FRIENDS RIDE IN THIS VAN. AS SOON AS THEY WOULD SIT IN THE VAN, THEY WOULD ASK ABOUT THE SMELL. TOOK THE VAN BACK TO THE DEALER ON 6/7/05 AS THE SMELL HAD RETURNED. THIS TIME THE DEALER REPLACED THE IN-CABIN AIR FILTER (SCHEDULED MAINTENANCE) AND SPRAYED LYSOL IN THE VENTS AND A/C DUCTS. THE VAN CONTINUED TO SMELL AND WAS RETURNED TO THE DEALER ON 6/21/05. THIS TIME, THE SERVICE TECHNICIANS DISASSEMBLED THE DASH TO ACCESS THE EVAPORATOR. THE MOISTURE DRAIN TUBE (WHICH IS CLEAR) WAS BROWN. THE SERVICE MANAGER TOLD ME THIS. NISSAN CLEANED THE TUBE AND REASSEMBLED THE DASH. SINCE EACH OF THESE REPAIRS WAS WARRANTY WORK, I REQUESTED THAT NISSAN PAY FOR A RENTAL CAR. SINCE NISSAN CLAIMS THAT NO REPAIR WORK WAS DONE, I HAD TO PAY FOR THE RENTAL CAR EACH TIME. I CONDUCTED SOME RESEARCH AND LEARNED THAT MOLD AND BACTERIA IS A COMMON PROBLEM FOR AUTOMOBILE A/C SYSTEMS. MOST CAR MANUFACTURERS HAVE A FIX FOR THIS PROBLEM. NISSAN DOES NOT. I MAILED A LETTER TO NISSAN CONSUMER AFFAIRS. THEIR REPRESENTATIVE CALL
A "SAFETY FEATURE" OF THE VAN IS A HUGE HAZARD TO MY CHILDREN. MY UNDERSTANDING IS THAT WHEN THE ELECTRIC DOOR SHUTS, IT IS NOT SUPPOSED TO CLOSE IF SOMEONE (A CHILD IS IN THE WAY). I AM A 6 FOOT 9, 270-POUND MAN, AND IF I AM IN THE WAY, THE SLIDING DOOR PHYSICALLY MOVES AND CRUSHES ME AGAINST THE FRAME BEFORE IT OPENS BACK UP. I HAVE BEEN TOLD ON THREE SEPARATE OCCASIONS THAT THIS IS THE WAY THE DOOR IS DESIGNED AND THERE IS NOT A FIX REQUIRED FOR THIS PROBLEM. THIS SEEMS TO BE AN OBVIOUS DESIGN FLAW AND HARD TO UNDERSTAND SINCE THE TRUNK STOPS CLOSING AND BOUNCES BACK UP IF YOU EVEN TAP IT WHILE IT IS CLOSING. THE TOYOTA AND HONDA VANS BOUNCE RIGHT BACK IF TOUCHED WHILE WHILE TRYING TO CLOSE. NISSAN IS MARKETING THIS CAR TO BE "MOM FRIENDLY" HOWEVER IT IS FAR FROM IT IF IT PLACES OUR CHILDREN AT RISK OF BEING CRUSHED.
1ST OCCURENCE: AUG 4, 2003 (1) THERE WERE NO EVENTS LEADING UP THE FAILURE. (2) THE FAILURE WAS THE AUTOMATIC TRANSMISSION RELEASE BUTTON/SELECTOR BUTTON DISINTERGRATED FOUR DAYS AFTER PURCHASING THE BRAND NEW VECHICLE. WE HAD DRIVEN 800 MILES, AND UPON TRYING TO SHIFT FROM DRIVE INTO PARK THE BUTTON FELL APART. THE CONSEQUENCE WAS THE INABILITY TO SHIFT OUT OF PARK, UNLESS WE USED A PIECE OF PLASTIC TO PUCH THE SPRING BACK AND WE WERE ABLE TO DRIVE BACK TO THE DEALERSHIP, WHICH WAS ONLY 1/2 MILE AWAY WHEN THE FAILURE OCCURED. (3) POHANKA NISSAN OF FREDERICKSBURG, WHERE WE HAD PURCHASED THE VEHICLE, REPLACED THE PART. 2ND OCCURENCE: APPROX. JULY 2004 (1) ONCE AGAIN, THERE WERE NO EVENTS LEADING UP TO THE FAILURE. (2) THE BUTTON ONCE AGAIN BROKE APART, THIS TIME WHEN DEPRESSING THE BUTTON TO SHIFT FROM PARK INTO DRIVE. THERE WAS A LARGE ENOUGH PIECE OF PLASTIC LEFT TO ALLOW THE CAREFUL PUSHING OF THE SPRING AND WE WERE ABLE TO DRIVE BACK TO POHANKA NISSAN OF FREDERICKSBURG. (3) THE BUTTON WAS ONCE AGAIN REPLACED BY POHANKA NISSAN. [THE BUTTON WAS REPLACED AGAIN UNDER NISSAN REPAIR BULLETIN JUNE 2005 BY COWLES NISSAN OF WOODBRIDGE -- THIS IS THE THIRD REPLACEMENT, EVEN THOUGH IT HAD NOT BROKEN] 3RD OCCURENCE: 4 JULY 2005 (1) FOR ABOUT FOUR DAYS BEFORE THE FAILURE, THERE WAS GREAT DIFFICULTY IN SHIFTING FROM DRIVE INTO PARK, IT WOULD STOP AT REVERSE. AFTER SOME WIGGLING IT WOULD EVENTUALLY SHIFT INTO PARK. (2) WHEN PULLING INTO A GAS STATION, WE ONCE AGAIN WERE HAVING PROBLEMS S
(1) THERE WERE NO EVENTS LEADING UP TO THE FAILURE. (2) AM RADIO RECEPTION IS TERRIBLE, HIGH STATIC EVERYTIME YOU RUN OVER A BUMP IN THE ROAD. (3) THE FIRST DEALER COULD NOT REPLICATE THE PROBLEM, THE SECOND DEALER FOUND LOOSE GROUND WIRES FOR THE AM ANTENNAE, BUT HAD NOT ORDERED THEM UNTIL A DETERMINATION COULD BE MADE IF IT WAS UNDER WARRANTY.
(1) A SCREW FELL OUT WHEN I OPENED THE SUNGLASS HOLDER. I DID NOT KNOW WHAT IT CAME FROM AT THE TIME. (2) THE MAPLIGHT ASSEMBLY, WHICH INCLUDES THE SUNROOF CONTROLS, THE TWO POWER SLIDING DOOR CONTROLS, AND THE REAR HATCH CONTROL, FELL FROM THE ROOF WHILE CROSSING RAILROAD TRACKS. THE MAPLIGHT ASSEMBLY WAS HANGING IN MIDAIR BY THE WIRES, SWINGING WILDLY, AND BLOCKING THE VIEW OF THE ROAD AS I WAS CROSSING THE RAILROAD TRACKS. UPON EXAMINATION, THE PLASTIC AROUND ONE SCREW HAD CRACKED APART, SEPARTING THE SCREW FROM THE ASSEMBLY, AND THE SECOND SCREW HAD JUST FALLEN OUT. (3) I TOOK THE VEHICLE BACK TO POHANKA AND THEY REPLACED ONE SCREW AND PUT A WASHER AND A DIFFERENT SCREW FOR THE OTHER CONNECTION. THEY DID NOT REPLACE THE MAPLIGHT ASSEMBLY, JUST PUT TWO DIFFERENT SCREWS AND A WASHER TO REATTACH THE MAPLIGHTS.
DT: CALLER HAS HAD VAN FOR A LITTLE OVER A YEAR AND IN NOVEMBER 2004 THE BRAKES STARTED MAKING A NOISE AND VAN WOULD NOT RESPOND TO GIVING IT GAS. CALLER STATED THE RPMS REVVED, BUT THE VAN WOULD NOT ACCELERATE. THE CALLER SAID HER HUSBAND HIT THE BRAKE AND THE STEERING WHEEL SHOOK. THE BRAKE ROTORS WARPED AND THE AXLE NEEDED TO BE REBUILT. THE TRANSMISSION SHIFT UNIT ALSO NEEDED TO BE REPLACED. DEALER REPLACED THE ROTORS AND THEY WERE REBUILDING THE AXLE AND REPLACED TRANSMISSION SHIFT UNIT. MANUFACTURER HAS BEEN CONTACTED. THE CALLER WAS WAITING FOR THEM TO CALL HER BACK.*AK
DT: 2004, NISSAN QUEST HAS 4 WINDOWS ON THE ROOF AND THEY LEAK. CONSUMER TOOK VEHICLE BACK TO DEALER FOUR TIMES AND THEY REFUSED TO FIX IT.*AK
I HAVE A 2004 NISSAN QUEST WHICH HAD A RECALL TO FIX A PROBLEM WHERE THE FRONT PASSENGER AIRBAG SENSOR WOULD CAUSE AN AIRBAG TO STILL DEPLOY EVEN IF A CHILD WAS SITTING IN THAT SEAT. AFTER THE RECALL WAS PERFORMED, MY "PASSENGER AIRBAG DISABLED" INDICATOR REMAINS ON EVEN WITH AN ADULT (WEIGHT 105LBS) IN THE PASSENGER SEAT. WE HAVE BROUGHT THIS TO THE DEALERSHIP AND THEY REPORT THAT THE MANUFACTURER SAYS THIS IS HOW IT IS INTENDED TO WORK AND THEY WILL DO NOTHING TO FIX THE PROBLEM. THE SAFETY OF MY WIFE IS AT RISK WHEN I DRIVE THIS VEHICLE SINCE THE AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT WHEN SHE IS RIDING IN THE PASSENGER SEAT.
SUN VISOR ON 2004 NISSAN QUEST IS NOT FOLDING ALL THE WAY TOWARDS TO WIND SHIELD. WHAT HAPPENS, LEFT SIDE OF THE VISOR MADE INCORRECTLY AND IT IS CATCHING THE SIDE COLUMB OF THE VEHICLE AND CONSEQUENTLY IT STAYS ALMOST IN THE MIDDLE. THIS IS A GREAT SAFETY CONCERN AND IT DOESN'T WORK WHEN SUN SHINES FROM THE FRONT SIDE
MY NISSAN QUEST (2004) HAS HAD MULTIPLE PROBLEMS. THE PASSENGER DOOR HAS BEEN REPAIRED 6 TIMES AND IS STILL NOT FUNCTIONING CORRECTLY. I HAVE A TERRIBLE VIBRATION UPON ACCERLERATION. I NOW HAVE A SHAKING SENSATION WHEN BRAKING, AND MY ENTIRE STERO SYSTEM IS FAILING.
CONSUMER EXPERIENCING DELAYS IN HAVING THE RECALL REPAIRS PERFORMED ON THE 2004 NISSAN QUEST.*MR THE CONSUMER RECEIVED 2 RECALL IN THE LAST 6 MONTHS. THE LAST ON WAS RECEIVED JANUARY 2005 BUT THE DEALER HASN'T CONTACTED THEM TO BRING THE VEHICLE IN TO CORRECT THE PROBLEM DUE TO LACK OF PARTS.
PASSENGER AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. BILL RAY NISSAN OF LONGWOOD, FLORIDA IS UNWILLING TO FIX.
SECOND ROW BUCKET SEAT CAUGHT MY RIGHT RING FINGER IN THE FORWARD/BACK MECHANISM. MY FINGER WAS NEARLY SEVERED AT THE FINGERNAIL WHICH RESULTED IN A BROKEN BONE IN THE TIP OF MY FINGER AND 3 STITCHES IN THE EMERGENCY ROOM. *AK
RE: MY 2004 NISSAN QUEST-HAVE HAD SAME PROBLEM RECUR FOR ALMOST 1 YR & DEALER HAS NOT FIXED IT IN 5 TRIES. ON 7/21/04, BROUGHT MY VAN IN FOR SERVICE 'CAUSE AN ALARM BEEPER WOULD GO OFF RANDOMLY WHEN DRIVING-COMES FROM REAR POWER LIFTGATE. BESIDES THE CONSTANT BEEPING, AT TIMES THE LIFTGATE WILL NOT OPEN, ALSO WHEN OPEN THE LIFTGATE WILL NOT CLOSE USING THE POWER BUTTONS-THEN LIFTGATE NEEDS TO BE SHUT MANUALLY. AT MY 7/21/04 SERVICE APPT, THE DEALER ORDERED A PART THAT WOULD BE INSTALLED LATER TO FIX BEEPING. PICKED THE VAN UP ABOUT 4:30 PM, GOT GROCERIES, PICKED UP DAUGHTER & DROVE HOME. ON THE WAY THE VAN WAS BEEPING ALL THE WAY WHEN SUDDENLY A FLASHING WARNING LIGHT CAME ON THAT SAID "WARNING LIFT GATE OPEN". I PANICKED THINKING MY LIFT GATE WAS ABOUT TO FLY OPEN. I PULLED OVER CONFUSED BECAUSE LIFTGATE WAS NOT OPEN. I PUSHED INTERIOR CONTROL FOR LIFT GATE BUT LIFTGATE DID NOT OPEN. THINKING I WAS TEMP. OK, I SLOWLY DROVE HOME W/ FLASHING WARNING SIGNAL ON WHOLE TIME. WHEN I GOT HOME-TRIED TO OPEN LIFTGATE. IT WOULDN'T BUDGE-NOT W/ POWER CONTROLS INSIDE VAN NOR KEY FOB. IT WOULDN'T OPEN MANUALLY EITHER. AT THAT POINT, I WAS AFRAID TO DRIVE VAN ANY FURTHER. WAS WELL AFTER 5 PM & THE SERVICE DEPT WOULD BE CLOSED BUT I CALLED THEM ANYWAY. I TALKED TO JOHN NELSON, SALES MGR & EXPLAINED WHAT HAPPENED. TOLD HIM I WAS AFRAID TO DRIVE VAN BECAUSE OF WARNING LIGHT BUT CAN'T SEEM TO OPEN/CLOSE DOOR EITHER. HE ASSURED ME THAT VAN HAS "SAFETY MECHANISMS" THAT WOULD PREVENT DOOR FROM FL
WHILE DRIVING THROUGH A CONSTRUCTION SITE VEHICLE DROVE OVER AN ORANGE TRAFFIC CONE. IN THE PROCESS, IT PULLED DOWN A WIRE FROM UNDER THE VEHICLE, CAUSING IT TO SHUT DOWN. OWNER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WHAT WAS BEING EXPERIENCED WAS NOT A MECHANICAL DEFECT, AND THERE WAS NOTHING THEY COULD DO. *AK THE CONSUMER BELIEVES A RECALL SHOULD BE INITIATED THAT WOULD PROVIDE PROTECTION FOR THE WIRING UNDER THE VEHICLE. *NM
THE AUTOMATIC POWER SLIDING DOOR WOULD NOT REOPEN AS THE PASSENGERS WERE GETTING INTO THE VEHICLE. THE DOOR SENSOR FAILED TO REOPEN THE DOOR. THE VEHICLE HAD BEEN TO THE DEALER ON FOUR OCCASIONS AND VARIOUS REPAIRS WERE MADE, BUT THE PROBLEM RECURRED. *AK THE DEALER SUGGESTED THAT THERE WAS NO ADJUSTMENT AVAILABLE FOR THE AUTOMATIC REVERSING MECHANISM. THE CONSUMER STATED THAT THE HIGHER ON THE DOOR ONE'S ARM, HAND AND SHOULDER WOULD MAKE CONTACT, THE HARDER IT WAS TO REVERSE THE DOOR. *SC *JB
COMPLAINT REGARDING 2004 NISSAN QUEST TOW PACKAGE AND WIRING DESIGN FLAW.*MR THE CONSUMER STATED THE DIRECTIONAL LIGHTS ONLY BLINKED ONCE WHEN A TRAILER WAS CONNECTED TO AN AFTER MARKET WIRING HARNESS. THE DEALER INFORMED THE CONSUMER THAT THEY DID NOT KNOW THE TOW PACKAGE NEEDED TO BE ORDERED FROM THE FACTORY. *JB
NHTSA RECALL CAMPAIGN 04V186000 CONCERNING POWER SLIDING DOORS. ITHAS BEEN OVER SIXTY DAYS AND THE DEALER DOES NOT HAVE THE PARTS AVAILABLE.*AK
WE REPRESENT A GENTLEMAN THAT PURCHASED A 2004 NISSAN QUEST MINIVAN. WHILE SITTING IN THE MIDDLE BUCKET SEAT, HE ATTEMPTED TO SLIDE THE SEAT BACK TO SHOW HIS FAMILY HOW TO DO IT. IN RAISING THE LEVER ON THE SIDE OF THE SEAT, THERE IS AN EXTREMELY LARGE OPENING (WHERE THE NATURAL CURVATURE OF AN ADULTS FINGERS 'FIT') WHICH ACTS AS A VICE. HE ENDED UP WITH A SEVERED FINGER TIP. APPARENTLY THE 2005 MODEL HAS BEEN 'CHANGED.' HOWEVER, THE 2004 IS THE SAME ON EVERY ONE THAT I SEE. IT CAN BE DEMONSTRATED BY PUTTING A PENCIL IN AND SLIDING THE SEAT BACK. IT OBVIOUSLY SNAPS IN HALF WITH EASE. IT IS A VERY DANGEROUS CONDITION. UNKNOWN IF ANY OTHER INJURIES TO OTHER INDIVIDUALS REPORTED.*AK
NISSAN QUEST 2004 ROCK PLATE, WHICH GUARDS THE ENGINE HAD ALMOST COMPLETELY DETACHED. *BF IT WAS ONLY BEING HELD BY A PLASTIC SCREW. *JB
VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SALES DEPT - PROBLEMS FROM 1ST WEEK WITH VAN. NO CONTACT FOR SEVERAL DAYS, CONTACTED THEM. WOULD BE A WEEK OR TWO TO REPLACE PART. NO CALL AGAIN. CALLED THEM 4TH WEEK. SERV. DEPT. SAID NEW BULLETIN (NOT A RECALL) DID NOT HAVE REPLACE. PART. WHEN PICKED UP IN SUMMER BEGAN TO HAVE MAJOR RATTLING IN SIDE DOORS, REAR DOOR, 2ND & 3RD ROW SEATS. TOOK BACK TO DEALERSHIP, DID SOME ADJUSTMENTS NEEDS BODY SHOP WORK, TO SET UP APOINTMENT. NO CALL. DOOR CAME OPEN AGAIN WITH MY CHILDREN +2 ONBOARD WHILE DRIVING. ONE WEEK IN SHOP, MANY THINGS REPLACED INCLUDING HINGES AND LATCHES ON DOORS AND SEATS. GOT HOME, AUTO DOOR STILL BROKEN. BACK AGAIN. SOME MORE ADJUSTMENTS. CURRENT PROBLEMS SAME,NO SOLUTIONS . ALL DOCUMENTED INVOICES. POOR RESPONSE FROM NISSAN CONSUMER REGIONAL MANAGER. RUDE! NO APOLOGY FOR SAFETY CONCERNING MY FAMILY. PUT BURDEN ON ME FOR PROOF OF MALFUNCTIONS! *AK
PURCHASED 2004 NISSAN QUEST 3.5 SL 3/13/04. EXPERIENCED PROBLEMS WITH CAR STARTING DURING FIRST WEEK. REQUESTED FULL CHECK OF ENGINE. TOOK TO DEALERSHIP FOR CUSTOM PACKAGE. UPGRADE AND ENGINE DIAGNOSTIC DURING 2ND WEEK. WAS NOT DONE! BEGINNING 3RD WEEK CAR WOULD NOT START. DEALERSHIP TOWED AND SUPPOSEDLY FIXED. RECEIVED. VEHICLE FOLLOWING DAY 4/02/04. ON THE WAY HOME FROM DEALERSHIP, CAR SUDDENLY DIED IN A TURN ON A MAJOR INTERSECTION DURING RUSH HOUR. NEARLY HIT A CAR AND A CURB BEFORE I COULD STOP VEHICLE. MY CHILDREN WERE ONBOARD! UNKNOWN TO ME, GASOLINE WAS POURING OUT FROM UNDERNEATH THE VEHICLE. CARS WERE ZOOMING BY ON THEIR WAY HOME. SOME MEN GOT MY CHILDREN AND I OUT OF THE CAR AND PUSHED TO CAR INTO A GAS STATION ON THAT CORNER. WE WERE IN THE VEHICLE FOR SEVERAL MINUTES WITH THE HAZARD LIGHTS ON, BEFORE I COULD SAFELY GET MY CHILDREN FROM THE CAR. DEALERSHIP ONCE AGAIN TOWED VEHICLE AND SUPPOSEDLY FIXED THE FUEL RELATED PROBLEM. REPLACED THE FUEL PUMP. MY VEHICLE TO THIS DAY DOES NOT GET NEAR THE REPORTED GUIDELINE FUEL CONSUMPTION RATINGS. WINDOW STICKER 19 - 26 MPG, LOWEST END RATINGS ON THIS MODEL ARE 16 - 22. MINE GETS 13 - 14.1 IN TOWN AND 17 TO 18 ON THE HIGHWAY. HAVE READ OF RECURRING PROBLEMS WITH LOW IMPACT CAUSING FIRE IN THE STEERING COLUMNS OF THE 2004 NISSAN QUEST, A PROBLEM AND RECALL THAT EXISTED LONG BEFORE THE 2004 MODELS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Nissan Quest → · Every Quest year → · How the figures are calculated →