Owners filed 11 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
6
0
0
1
Structure › Body
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Engine
1
0
0
0
Electrical System › Instrument Panel › Speedometer/Odometer
1
0
0
0
Electrical System
1
0
0
0
1 safety recall
Part 573 reports
Back Over Prevention › Sensing System › Camera19V654000
Filed Sep 12, 20191,228,830 vehiclesNissan North America, Inc.
Defect. Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk. The lack of an image in the back-up camera display increases the risk of a crash.
Remedy. Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
What owners reported
Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed May 21, 2026208,000 milesGA
Odometer Fraud. The contact was considering purchasing a 2018 Nissan NV. The contact the vehicle's odometer reading indicated 65,666. After obtaining the Carfax, the mileage listed was 208,000. .
Electrical System
Filed May 12, 2026CA
Ongoing electrical and ECM communication issues with my 2018 Nissan NV2500. The vehicle is experiencing serious fault codes involving loss of communication with the ECM/PCM and transmission control systems, creating a potential safety concern and reliability issue. The diagnostic scan produced the following active codes: U0100 – Lost Communication With ECM/PCM A U1000 – CAN Communication Circuit P1815 – Manual Mode Switch/Circuit / Computer Supply Voltage These faults indicate a failure in the vehicle’s electronic communication network and engine control communication system. The issue affects drivability and raises concerns about unexpected stalling, transmission malfunction, loss of power, and overall vehicle safety. The problems appear related to defective ECM communication circuitry, CAN bus communication failure, or associated wiring/electrical components. I understand similar Nissan vehicles have experienced communication and electrical system issues, and I am requesting that Nissan investigate whether this defect qualifies for recall coverage, warranty extension, or manufacturer assistance. Example. When im on the interstate and there's a slight incline the vehicle just shuts down it's still running but loses everything like it's in limp mode.
Engine
Filed Jun 5, 2025IA
Engine developed a knock and associated power issues as per Nissan technical bulletin NTB 19-057a. Nissan did not make owners of the affected VIN numbers aware of the issue.
Structure › Body
Filed Feb 18, 2024TN
The sliding door continually gets stuck and won’t open from the inside or outside often.
Unknown or Other
Filed Nov 3, 2023NY
Side window leaks and dealer is unable to get the replacement glass nor fix the issue in 4 months already. The leak is causing me to have to replace the window myself, likely with plexiglass, though it’s under warranty. This is unsafe and should be properly handled by the dealer in a timely manner.
Unknown or Other
Filed Sep 29, 202010 milesAZ
DRIVER SIDE PASSENGER SECOND ROW WINDOW RANDOMLY SHATTERED. NO WARNING, NOTHING HITTING IT JUST A BIG POP AND GLASS FLYING. I WAS ON THE FREEWAY WITH HARDLY ANY VEHICLES ON THE ROAD. GLASS STUCK MY CHILD WHO'S CAR SEAT WAS IN THE SEAT NEXT TO THE WINDOW. I PULLED OVER REMOVED HER AND RELOCATED HER TO THE THIRD ROW SEAT SINCE THERE WAS GLASS SHARDS IN HER SEAT. MY MIDDLE SEAT IN THE SECOND ROW IS WHERE MY 3 MONTH OLD BABY BOY WAS SITTING AND HE HAD GLASS SHARDS IN HIS HAIR. IF ANY SMALL FRAGMENTS WHEN IN HIS EYES I'M UNSURE. HE HAD WATERY EYES BUT DIDN'T APPEAR TO BE IN PAIN. MY TODDLER OBTAINED MINOR SCRATCHES ON HER LEG. THE MENTAL TRAUMA IS REAL THOUGH. THAT WAS SUCH A SCARY SITUATION.
Unknown or Other
Filed Jun 8, 2020UT
OUR A/C IS NOT WORKING FOR THE 2 BACK ROWS DURING THE SUMMER MONTHS OUR CHILDREN ARE SWEATY AND JUST OVERHEATED. ON A TRIP FROM SALT LAKE CITY TO ST.GEORGE 4 HOURS MY PARENTS AND OLDEST SON COULDN'T TAKE IT WE HAD TO PULLOVER OXYGEN IS RESTRICTED AND ADD HEAT. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY JUST BRUSH IT OFF AND SAY THAT IT'S WORKING FINE. WE HAVE USED THE THERMOMETER AND AIR DOES NOT FLOW BACK THERE EVEN ON FULL BLAST. *TR
Fuel/Propulsion System
Filed Aug 7, 20191,032 milesWA
FUEL LINE CAME DISCONNECTED AT JUNCTION TO ENGINE--SAME AS RECALL ON 2019 NISSAN ALTIMA FROM FACTORY---
Unknown or Other
Filed Jul 16, 2019TX
WE PURCHASED OUR VEHICLE NEW IN FEBRUARY 2019. THE MOMENT IT BEGAN TO GET WARM I NOTICED THERE WAS HARDLY ANY AIR COMING OUT OF THE 2 LAST ROWS. AS IT HAS GOTTEN HOTTER THERE IS NO AIR COMING OUT OF THE AC IN THE BACK ROWS. 2 DIFFERENT DEALERSHIPS HAVE SAID NOTHING IS WRONG THAT IT'S WORKING AS IT SHOULD BY THERE TEMP MONITORS.1ST DEALERSHIP SAID THEY CHARGED UP FREEON AND WAS WORKING. WITHIN THE HOUR THE AIR STOPPED FLOWING AGAIN. TOOK IT TO ANOTHER DEALER ONLY TO BE TOLD IT WAS WORKING BUT COULDN'T RUN TEST BECAUSE THEY DIDN'T HAVE A RENTAL WE COULD USE AFTER TRAVELING 500 MILES. THE SIDE OF THE DRIVER SIDE WINDOW WAS ICED UP AND WE WERE TOLD IT WAS NORMAL. THE DRIVER SIDE VENT BY THE WINDOW DOES NOT BLOW COOL AIR, IT MORE WARM. I'VE PURCHASED 2 BATTERY OPERATED FANS SO MY FOUR KIDS CAN SHARE BECAUSE IT'S SO HOT IN THE BACK. NO AIR, NO COOLNESS. I WOULD LIKE NISSAN TO ADDRESS THESE ISSUES AND BETTER DESIGN THEIR 12 PASSENGER VANS THAT ARE MADE FOR BIG FAMILIES LIKE MINE. WITH NO WINDOWS IN THE BACK TO OPEN THIS IS A BIG HEALTH ISSUE.
Unknown or Other
Filed May 28, 201935 milesOH
OUR NISSAN NV PASSENGER VAN HOLDS 12 PASSENGERS, BUT ROWS 2, 3, AND 4 ARE NOT ADEQUATELY COOLED BY THE LOUSY AC DUCTWORK FOR THE BACK OF THE VAN. AS THIS VAN DOESN'T HAVE REAR WINDOWS THAT CAN BE OPENED, THE VAN CAN GET DANGEROUSLY HOT IN THE SUMMER WITHOUT VENTILATION.
Unknown or Other1 injured
Filed Jul 18, 20185,500 milesMD
WE ARE A FOSTER AND ADOPTIVE FAMILY AND NEEDED MORE SPACE FOR OUR FOSTER CHILDREN. WE PURCHASED A NEW NISSAN NV 3500 SL ON MARCH 31,2018. WE ASKED THE DEALER ABOUT INSTALLING THE DVD PLAYERS AND IF IT VOIDED THE NISSAN WARRANTY. AFTER BEING TOLD THE WARRANTY IS STILL VERY MUCH VALID IF THEY INSTALL THE AFTERMARKET ITEM WE AGREED. WE HAD DUAL DVD PLAYERS AND A REMOTE START INSTALLED. IN JUNEAU THE TEMPERATURE ROSE WE NOTICED IT TOOK A WHILE TO GET COOL. MY KIDS STARTED COMPLAINING ABOUT THE TEMPERATURE IN ROWS 3 AND 4. WE NOTICED LITTLE TO NO AIR FLOW IN THE REAR. I SEARCHED THE INTERNET TO MAKE SURE I HAD THE DIALS CORRECT. READ THE MANUAL AND IT WAS STILL HOT. MY 4YR OLD WAS DRIPPING WITH SWEAT AND HER FACE WAS RED FROM BEING I. THE FOURTH ROW. I PLACED A THERMOMETER IN THE REAR AND THE TEMPERATURE WAS 105. FRONT TEMPERATURE WAS 63. NO MATTER WHAT WE DO THE REAR AIR CONDITIONING DOES NOT SEND ENOUGH AIR TO COOL THE VAN. I PLACED THE VAN IN THE SHOP TO HAVE IT REPAIRED. I WAS TOLD THE COMPANY THAT INSTALLED THE DVD PLAYER HAD FIXED IT AND IT WAS 100% BETTER. AFTER BEING IN THE CAR I NOTICED THE SAME AMOUNT OF HEAT IN THE BACK. I CALLED TO INFORM THE DEALERS SERVICE DEPARTMENT AGAIN AND WAS TOLD TO BRING IT IN. AGAIN THE DVD COMPANY WAS TO BE CALLED TO CHE K. I WAS TOLD TO COME PICK UP THE VAN. SERVICE DEPARTMENT TOLD ME THAT THE VAN HAS A BAD AIRFLOW DESIGN AND NITHING CAN BE DONE. I ASKED IF HE GOT IN THE VAN AND HE EXPLAINED HE DID AND IT'S REALLY HOT. ALSO WAS TOLD THEY CH
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 12, 2019. Source: NHTSA Office of Defects Investigation.