2013 Nissan NV

Routine

Owners filed 9 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System3
000
Air Bags2
101
Unknown or Other1
000
Structure › Body1
000
Seat Belts1
000
Fuel/Propulsion System1
000

3 safety recalls

Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V188000
Filed Mar 30, 2020216,678 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Risk. An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift13V095000
Filed Mar 15, 201318,880 vehiclesNissan North America, Inc.

Defect. Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.

Risk. As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash.

Remedy. Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift13V094000
Filed Mar 14, 20132,180 vehiclesNissan North America, Inc.

Defect. Nissan is recalling certain model year 2013 Titan trucks manufactured from January 22, 2013, through February 20, 2013; and model year 2013 NV vehicles manufactured from December 17, 2012, through February 20, 2013 and equipped with steering column-mounted transmission shift levers. Chemicals used in the manufacturing of the shift lever assembly may result in the malfunction of the brake shift interlock allowing the transmission shift lever to be shifted out of Park without depressing the brake pedal.

Risk. If the vehicle is unintentionally shifted out of park, it could roll away and lead to personal injury or a vehicle crash.

Remedy. Nissan will notify owners, and dealers will remedy the vehicles, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

What owners reported

Newest filings
Electrical System
Filed Sep 2, 2022FL

2 MAJOR COMPLAINTS: 1.) When driving with a/c on in Florida water leaking on both sides of center console, drips constantly, took to mechanic several times. They blew the lines for the drainage and it still leaks. 2.) The driver door lock is sticking and making a brrrrrrrrrrrrrrrrr sound stuck when opening door from remote and from the inside of the driver door.

Air Bags
Filed Jan 27, 2022TX

My wife stoped on the side of the road to talk with my son who was sitting in the front passenger seat. When my wife shut the door behind him all of the side curtain airbags deployed on the passenger side of the van. Three of my other children were inside the van when the bags depoyed. The two youngest 10, and 11, were sitting in the middle and were not hit with the bags. The oldest 14 was sittning next to the wall and was hit by the bags. There was no accident or impact that would have set the airbags off except the shutting of the front passenger door. The van is currently at Mossy Nissan in Houston TX and availible for inspection. We have filed with Nissan Corperate and they are opening an investigation. No warning lamps were present except a check engine light and low tire air pressure. Mossy nissan has supposedly ran a diagnostics on the van but have not told us the results. We are not confident that the dealership will be honest and forthcoming with information. When we brought the vehicle in we were met with skeptisism that we were being honest. Comments were overheard by my wife that were not appropriate to the situation.

Unknown or Other
Filed Sep 29, 2019AZ

I HAVE HAD THIS VEHICLE SINCE 2013 AND LIVE ARIZONA. SUMMERS ARE EXTREMELY HOT. WE PURCHASED THIS VEHICLE FOR OUR FAMILY. AT THE TIME WE HAD 7 CHILDREN. WE NOW HAVE 10, SO EVERY SEAT IN OUR VAN IS TAKEN. WE HAVE COMPLAINED ABOUT THE AIR FLOW AND AIR CONDITIONING SINCE WE PURCHASED THE VAN BACK IN 2013 AND WERE TOLD THAT THIS IS HOW PASSENGER VANS ARE. WE WERE TOLD SINCE IT WAS SUCH A LARGE AMOUNT OF SPACE TO COOL AND ARE VAN IS BLACK IT WAS JUST THE NATURE OF THIS TYPE OF VAN. HOWEVER, AS MORE PEOPLE ARE PURCHASING THIS VAN FOR THEIR FAMILIES WE HAVE READ MORE POSTS ABOUT THE SAME TYPE OF ISSUE AND REFUSE TO CONTINUE TO BELIEVE THAT THIS IS JUST HOW ALL PASSENGER VANS ARE.. THERE HAS TO BE SOMETHING DONE ABOUT THE DESIGN OF THE AIR SYSTEM. MY CHILDREN ARE SWEATING, TURNING RED AND COMPLAIN OF THE HEAT IN THE BACK 2 ROWS. THE ONLY AREA THAT FEELS THE AIR CONDITIONER IS THE FRONT SEAT AND THE 2ND ROW BECAUSE THEY FEEL THE COLD FROM THE FRONT VENTS. I HAVE YOUNG KIDS SITTING IN THE BACK 2 ROWS IN CAR SEATS. I CANNOT VISUALLY SEE HOW HOT THEY ARE GETTING WHILE I'M DRIVING UNTIL WE GET TO OUR DESTINATION AND SEE THEY HAVE BEEN SWEATING PROFUSELY. WE COOL THE CAR OFF FAR AT LEAST 10 MINS BEFORE LOADING THE KIDS AND TRY TO PARK UNDER THE SHADE BUT THE VAN STILL DOES NOT COOL OFF PROPERLY IN THE BACK. I HAVE PURCHASED MINI FANS TO SO THE KIDS CAN TRY AND COOL THEMSELVES OFF WITH THEM BUT IT IS NOT ENOUGH! SOMETHING HAS TO BE DONE TO FIX THIS PROBLEM BEFORE A CHILD SUFFERS FROM HEAT S

Air BagsCrash1 injured
Filed May 3, 201946,000 milesFL

TL* THE CONTACT OWNED A 2012 NISSAN NV2500. WHILE DRIVING THROUGH AN INTERSECTION, THE CONTACT'S VEHICLE WAS T-BONED ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER'S SIDE AIR BAGS ONLY PARTIALLY DEPLOYED AND LEAKED A CHEMICAL ONTO THE CONTACT'S WRIST. THE CONTACT DID NOT SUSTAIN ANY INITIAL INJURIES, BUT LATER RECEIVED INJURIES TO THE NECK AND SHOULDER. THE INJURIES REQUIRED ONGOING TREATMENT. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS TAKEN TO THE HOSPITAL FOR OBSERVATION AND RELEASED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND IMPOUNDED. THE CONTACT'S INSURANCE COMPANY TOTALED THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 46,000.

Electrical System
Filed Apr 2, 201949,880 milesNC

WHEN DRIVING OUR NV2500 ON A CITY STREET THE VAN JUST WENT DEAD. ENGINE QUIT, NO ELECTRICAL, NO DASH LIGHTS, NOTHING. I PUT THE VAN IN PARK AND TRIED TO RESTART. NOTHING, TOTALLY DEAD. WAITED A MINUTE OF SO AND TRIED TO RESTART - SAME AS BEFORE - NOTHING TOTALLY DEAD. OPENED THE HOOD AND CHECKED BATTERY CABLES - OK. LOOKED FOR ANY LOOSE IGNITION WIRE - OK. LOOKED UNDERNEATH VAN FOR ANY LIQUIDS COMING OUT OF ENGINE OR ANYTHING ELSE WEIRD -OK. WE CALLED AAA TO HAVE THE VAN TAKEN TO CLASSIC NISSAN IN STATESVILLE, NC. CALLED DEALER, EXPLAINED WHAT HAPPENED AND TOLD THEM VAN WAS GOING TO BE DROPPED OFF FOR EVALUATION. BEFORE AAA DRIVER GOT TO US I TRIED TO START THE VEHICLE ONE MORE TIME - WHEN I TURNED THE KEY THE LIGHTS CAME ON AND VAN STARTED UP JUST FINE. TURNED OFF AND RESTARTED NO PROBLEM. ABOUT A WEEK BEFORE THIS HAPPENED OUR VAN WAS PARKED IN OUR DRIVE OVERNIGHT. WHEN WE GOT IN AND TRIED TO START IT - DEAD... NO IGNITION, NO ELECTRICAL, NO LIGHTS. I MADE SURE IT WAS IN PARK AND TRIED AGAIN, NOTHING. WE LOOKED IN NISSAN HANDBOOK TO TROUBLE SHOOT. WAITED A FEW MINUTES AND TRIED AGAIN. STARTED RIGHT UP. CLASSIC NISSAN OF STATESVILLE REPORTED THAT OVER A 2 DAY PERIOD THE VEHICLE STARTED EVERY TIME TECH TRIED TO CRANK IT. THEY RAN THE VEHICLE FOR OVER 30 MINUTES BOTH DAYS - NO PROBLEM DETECTED. NO COMPUTER CODES. CHECKED AND TESTED BATTERY CONNECTIONS AND MAJOR GROUND CONNECTIONS - ALL FINE. I ASKED THEM ABOUT A POSSIBLE FAULTY IGNITION SWITCH AS THERE IS A RECALL FOR THAT PROB

Seat Belts
Filed Jul 18, 201815,000 milesMI

WE PURCHASED THIS VAN BRAND NEW. FROM THE BEGINNING WE HAVE HAD AIR CONDITIONING ISSUES IN THE REAR OF THE VAN. THE BLOWER MOTOR HAS BEEN REPLACED 3 TIMES. THE CONDENSER ONCE. THE AIR FLOW IS AT A WHISPER SO IN THE SUMMER WITH HIGH TEMPS THE BACK OF THE VAN IS HOT. OUR CHILDREN ARE NOT SAFE TO RIDE BACK THERE. WE HAVE COMPLAINED TO THE DEALERSHIP AND NISSAN AS WELL WITH NOT EXPLANATION OR FIX. I ALSO HAVE AN ISSUE WITH A COUPLE SEATS SEAT BELTS THAT DO NOT WORK. THEY HAVE GOTTEN STUCK INSIDE ITS HOUSING UNIT.

Fuel/Propulsion System
Filed Sep 20, 201770,000 milesME

FUEL TANK WAS TAKING 20 MINUTES TO FILL. WE RECEIVED A FULL TANK WARRANTY EXTENSON NOTICE BUT IT TOOK THE DEALER 3 TRIPS TO FINALLY TO GET THE RIGHT PART AND REPLACE AND AFTER 2 HOURS THEY INFORMED ME THAT I NEEDED TO REPLACE EVAP VENT VALVE AND CANISTER ASSEMBLY WITH FILTER FOR $620.00 I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE . THE DEALER SAID IT IS A COMMON PROBLEM WITH THESE VEHICLES. THEN WHY HASN'T THIS BEEN RECALLED? I REFUSED TO HAVE THEM DO THIS AS I DON'T TRUST SINCE THEY COULDN'T EVEN GET THE RIGHT PART IN AND NEVER EVEN APOLOGIZED FOR THE INCONVENIENCE AND DOWN TIME.

Electrical System
Filed Jul 13, 201736,000 milesMA

THE WINDOW REGULATOR BENT INTO ITSELF AND CAUSE THE WINDOW TO NOT BE ABLE TO GO UP. MECHANIC SAID THAT THIS SHOULD NOT HAPPEN, AND IT SEEMED THE PART WAS FAULTY. THE DOOR LATCH ALSO STOPPED WORKING, YOU COULD OPEN THE DRIVERS DOOR FROM THE INSIDE ONCE, THEN THE LATCH STOPPED WORKING AND THE DOOR WOULD HAVE TO BE OPENED FROM THE OUTSIDE. TWO WEEKS AFTER THAT HAPPENED THE DRIVERS POWER SEAT WILL NO LONGER MOVE FORWARDS AND BACK, BUT OTHER FUNCTIONS ON THE SEAT WORK.

Structure › Body
Filed Apr 22, 20147,700 milesFL

TL* THE CONTACT OWNS A 2013 NISSAN NV. THE CONTACT STATED THE ROOF WAS CORRODING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND DECIDED TO PAINT OVER THE CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,700 AND THE CURRENT MILEAGE WAS 12,317. UPDATED 06/17/14 MA

9 of 9 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20213010Routine
20201000Routine
20196110Routine
201811100Routine
20170200Routine
201617100Routine
20156100Routine
201410200Routine
2013 — this page9300Routine
20127400Routine

Compare every NV year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 30, 2020. Source: NHTSA Office of Defects Investigation.