2014 Nissan NV

Routine

Owners filed 10 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other4
000
Vehicle Speed Control1
000
Structure › Body › Door1
000
Steering1
000
Power Train1
000
Engine1
000
Air Bags1
101

2 safety recalls

Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V188000
Filed Mar 30, 2020216,678 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Risk. An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Seat Belts › Rear/Other14V419000
Filed Jul 10, 2014594 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain model year 2014 NV passenger vans manufactured March 14, 2014 to May 15, 2014, equipped with seat belt retractors from Faurecia Automotive Systems. The seat belt retractor bolts on the 2nd, 3rd, and 4th row removable seats may not be torqued to proper specification, or may be missing, on the affected vehicles. This can cause the seat belt anchor to not be secured properly.

Risk. If the seat belt retractor bolts are not torqued to specification, or are missing, it may cause the seat belt anchor to not be secured properly. If this occurs, the belt may not properly restrain the seat occupant in the event of a crash increasing the risk of injury.

Remedy. Nissan will notify owners, and dealers will inspect the seat belt retractor bolt for the proper torque, and tighten if necessary, free of charge. The recall began in September 2014. Owners may contact Nissan customer service at 1-800-647-7261.

What owners reported

Newest filings
Unknown or Other
Filed Jan 25, 202176,000 milesTX

REAR AIR CONDITIONER WILL NOT COOL, EVEN WITH WARRANTY WORK, NISSAN NEVER FIXED IT. THIS IS A PERVASIVE PROBLEM WITH MOST VANS OF THIS MODEL.

Unknown or Other
Filed Jun 3, 202084,000 milesSC

THE REAR AC BLOWER MOTOR DIED FOR THE SECOND TIME IN LESS THAN A YEAR. THIS PASSENGER VEHICLE IS THE ONLY MODE OF TRANSPORTATION FOR MY FAMILY WITH 7 SMALL CHILDREN RANGING IN AGE FROM 10 MONTHS TO 11 YEARS OLD. YESTERDAY AND TODAY, THE TEMPERATURE IN THE REAR OF THE VEHICLE HAS REACHED 104 DEGREES INSIDE (86 DEGREES OUTSIDE) WHILE THE AC IS RUNNING ON ITS HIGHEST SETTING IN THE FRONT OF THE VEHICLE. THIS IS A KNOWN ISSUE WITH NISSAN. THEIR AUTO TECH SAID EVERYONE WHO PURCHASES THIS VEHICLE COMES BACK WITHIN A COUPLE OF YEARS TO HAVE THIS PART REPLACED. THEIR CUSTOMER SERVICE ASSOCIATE RECOMMENDED THAT I CONTACT YOU TO FILE A COMPLAINT BECAUSE THEY WILL NOT ISSUE A RECALL UNLESS THEY ARE DIRECTED TO DO SO BY YOU. PLEASE HELP FAMILIES LIKE MINE. HOT VEHICLES ARE EXTREMELY DANGEROUS FOR CHILDREN. PLEASE DO NOT LET SOMEONE LOSE A CHILD BECAUSE OF A FAULTY PART THAT NISSAN AND THE NHTSA KNOWS ABOUT BUT REFUSES TO RECALL. *TR

Unknown or Other
Filed Oct 1, 201940,000 milesVA

LITTLE TO NO AIR COMING OUT OF THE REAR AIR VENTS.

Unknown or Other
Filed Jul 30, 201880,000 milesTX

THE AIR CONDITIONING FOR THIS PASSENGER VAN IS NOT SUFFICIENT TO KEEP REAR PASSENGERS AT A SAFE TEMPERATURE. THERE IS AN OPEN CASE WITH NISSAN, BUT NO REPAIR HAS BEEN FOUND AT THIS TIME. THESE VEHICLES ARE NOT SAFE FOR TRANSPORT PASSENGERS, ESPECIALLY CHILDREN. SEE ATTACHED IMAGE OF FRONT (INDOOR) AND REAR (OUTDOOR) SEAT TEMPERATURES AFTER OPERATING THE A/C SYSTEM FOR 20-30 MINUTES ON HIGH.

Air BagsCrash1 injured
Filed Feb 7, 201837,900 milesCA

TRAVELING AT HIGHWAY SPEED, TRAFFIC SLOWED. AS TRAFFIC WAS SLOWING AND I WAS BRAKING TRAFFIC CAME TO A SUDDEN STOP. I WAS MAINTAINING MY NORMAL FOLLOWING DISTANCE, YET THE VEHICLE SEEMED TO TAKE A LONGER DISTANCE THAN NORMAL TO STOP. I IMPACTED THE VEHICLE IN FRONT OF ME HARD ENOUGH TO BEND THE FRAME, YET THE AIR BAG DID NOT DEPLOY.

Steering
Filed Mar 26, 2017800 milesCA

VEHICLE PURCHASED 08/31/2015. WITHIN 1 MONTH OF PURCHASE, ON A BUSINESS TRIP, POWER STEERING STARTED TO MAKE NOISE DURING TURNS. I FOUND THE STEERING FLUID RESERVOIR LOW AND A LEAK UNDER THE VEHICLE. PURCHASED AND TOPPED OFF FLUID, NOTIFIED SERVICE DEPARTMENT AT NISSAN SAN LEANDRO. I WAS TOLD TO KEEP THE FLUID TOPPED OFF AND TO BRING THE VEHICLE IN AS SOON AS I RETURNED. THE PROBLEM WAS REPAIRED AND I WAS TOLD THAT IT WAS A BAD CONNECTION ON A POWER STEERING LINE DUE TO "A ROBOT NOT TIGHTENING THE FITTING ALL THE WAY".

Engine
Filed Mar 21, 201731,000 milesOR

TL* THE CONTACT OWNS A 2014 NISSAN NV3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE MOTOR, THE WIRING HARNESS, THE MUFFLER AND EIGHT CATALYTIC CONVERTERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

Vehicle Speed Control
Filed Aug 16, 20154,000 milesCA

I WAS DRIVING ALASKA HWY WITH TRAVEL TRAILER. TOTAL LOAD OF TRAVEL TRAILER 2,000#. AFTER 2-3 HOURS DRIVING ON CRUSE CONTROL UP THE HILL THE CRUSE CONTROL TURNING OF BY ITSELF. THE RPM IMMEDIATELY DROPS FROM 4500 TO 1800 RPM AND YOU NEED TO USE IMMEDIATELY MANUAL ACCELERATION.ALSO YOU CAN SMELL GASOLINE IN CABIN. SINCE THAT IT HAPPENS ABOUT 25-30 TIMES. THIS CARGO VAN I PURCHASED IN DECEMBER 2014. I DID GO TO AUTHORIZED SERVICE IN FAIRBANKS AK. THE SERVICE MAN DROVE THE VAN FOR ABOUT AN HOUR WITHOUT TRAILER AND TOLD ME HE COULD NOT FIND ANYTHING WRONG.THEY CHARGED ME DIAGNOSTIC FEE ON CAR WITH 5 YEARS OR 100K WARRANTY. WHEN WE COME BACK HOME FROM ALASKA I DID CALL DEALER IN VACAVILLE CALIFORNIA. I TOLD MY STORY. HE TOLD ME THE SERVICE ADVISER WILL CALL ME. THAT WAS 2 WEEKS AGO. STILL NO CALL. ALSO I HAVE CASE # WITH NISSAN 19322453. NO HELP FROM THEM EITHER. I THING IS SERIOUS SAFETY ISSUE DUE TO IMMEDIATE LOST OF ACCELERATION.

Power Train
Filed Mar 26, 20159,132 milesKS

THE DRIVERLESS VEHICLE ROLLED AWAY (DOWNHILL, GOING FORWARD) WHILE IN PARK, WITH IGNITION TURNED OFF, KEY REMOVED FROM IGNITION AND THE DOORS LOCKED. AFTER ROLLING 30 FEET DOWN HILL THE RUN AWAY VEHICLE STOPPED AFTER STRIKING AND PINNING A PEDESTRIAN BETWEEN THE FRONT BUMPER AND A PARKED CAR. AFTER THE COLLISION THE TRANSMISSION INDICATED TO BE IN PARK. THE ENGINE STARTED NORMALLY AND SHIFTED TO REVERSE IN ORDER TO EXTRICATE THE PEDESTRIAN. *TR

Structure › Body › Door
Filed Feb 2, 20151,929 milesNY

TODAY IS 25 TO 30 DIGRESS OUTSIDE AND RAINING. THE DOOR HANDLES FROM INSIDE AND OUTSIDE ARE NON OPERABLE AND HAVE TO BANG DOOR HARD WHILE UNLOCKING INORDER TO ENTER/EXIT VEHICLE. ISSUE SEEMS TO BE WITH LINKAGE FREEZING UP, HOWEVER I'M NOT A MECHANIC AND CAN NOT CONFIRM THAT. *TR

10 of 10 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20213010Routine
20201000Routine
20196110Routine
201811100Routine
20170200Routine
201617100Routine
20156100Routine
2014 — this page10200Routine
20139300Routine
20127400Routine

Compare every NV year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 30, 2020. Source: NHTSA Office of Defects Investigation.