2012 Nissan NV

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 4 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train3
100
Air Bags2
000
Wheels1
000
Electrical System1
000

4 safety recalls

Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module20V188000
Filed Mar 30, 2020216,678 vehiclesNissan North America, Inc.

Defect. Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Risk. An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift13V095000
Filed Mar 15, 201318,880 vehiclesNissan North America, Inc.

Defect. Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.

Risk. As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash.

Remedy. Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

Engine and Engine Cooling11V592000
Filed Dec 19, 201114,718 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 INFINITI FX, MODEL YEAR 2012 INFINITI M, MODEL YEAR 2011-2012 NISSAN FRONTIER, MODEL YEAR 2011-2012 NISSAN XTERRA, MODEL YEAR 2011-2012 NISSAN PATHFINDER, AND MODEL YEAR 2012 NISSAN NV VEHICLES. SOME OF THE BOLTS THAT CONNECT THE ENGINE OIL COOLER AND THE ENGINE OIL FILTER TO THE ENGINE IN THESE VEHICLES MAY HAVE BEEN MANUFACTURED TO BELOW SPECIFICATION STRENGTH. AS A RESULT, THE BOLT MAY BREAK AT THE OIL FILTER ATTACHMENT POINT AND CAN CAUSE AN ENGINE OIL LEAK.

Risk. IF THERE IS AN ENGINE OIL LEAK, THE ENGINE OIL PRESSURE WOULD DROP AND THE ENGINE COULD SEIZE, INCREASING THE RISK OF A CRASH.

Remedy. NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE CONNECTOR BOLTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 30, 2012. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

Air Bags › Frontal › Sensor/Control Module-inactive11V408000
Filed Aug 9, 201154 vehiclesNissan North America, Inc.

Defect. NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 NISSAN ALTIMA VEHICLES MANUFACTURED FROM JUNE 15, 2011, THROUGH JUNE 21, 2011 AND MODEL YEAR 2012 NISSAN NV VEHICLES MANUFACTURED FROM JUNE 23, 2011, THROUGH JUNE 28, 2011 BECAUSE THE AIR BAG CONTROL UNIT (ACU) WAS ASSEMBLED INCORRECTLY.

Risk. THE AFFECTED ACU WILL NOT OPERATE AS DESIGNED AND THIS ISSUE MAY CAUSE THE AIR BAGS NOT TO INFLATE IN A CRASH WHEN THEY ARE DESIGNED TO INFLATE. THIS COULD INCREASE THE RISK OF INJURY.

Remedy. NISSAN WILL REPLACE THE AIR BAG CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

What owners reported

Newest filings
Air Bags
Filed Jan 26, 202141,000 milesMO

AIR BAG SENSOR WILL NOT ALLOW AIRBAGS TO DEPLOY NISSAN CLAIMS THIS IS NOT PART OF THE RECALL FOR NHSTA: 20V-188 AIR BAG LIGHT IS ALWAYS ON AND DISABLES THE AIR BAGS. -98820-1PD9B O SPO SENSOR-SID

Electrical System
Filed Aug 3, 201855,000 milesCA

FAN MOTOR WHICH BLOWS THE FAN WHEN THE AC IS TURNED ON, KEEPS TRIPPING THE FUSE. 3 FUSES, THEY LAST FOR ABOUT 5 SECONDS BEFORE BLOWING, AND THE FAN NO LONGER WORKS.

Air Bags
Filed Sep 21, 201654,000 milesIN

TL* THE CONTACT OWNS A 2014 (NA) NISSAN NV3500. WHEN THE PASSENGER DOOR WAS CLOSED, THE PASSENGER DOOR AND SEAT AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ISSUED AN INVESTIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Power Train
Filed Oct 16, 2014TX

TL* THE CONTACT OWNS A 2012 NISSAN NV. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V095000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WAS NOT AVAILABLE AND DID NOT HAVE AN ESTIMATED DATE FOR PART AVAILABILITY. THE CONTACT MENTIONED THAT THE PART WAS NOT AVAILABLE FOR A YEAR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Wheels
Filed Jun 28, 201430,000 milesAZ

ON 5/23 AT THE 30000 MI SERVICE FOR MY 2012 NISSAN NV 2500 VAN, THE JIM CLICK NISSAN ROTATED THE TIRES BUT FAILED TO ADJUST THE TIRE PRESSURE (50 PSI FRONT AND 80 PSI REAR) AND FAILED TO RESET THE TPMS. AS A RESULT I WAS 30 PSI UNDER INFLATED IN THE REAR TIRES ON A HEAVILY LOADED VAN AND THE TPMS WAS UNABLE TO DETECT THIS. EVEN THOUGH I THOUGHT THE TIRES LOOKED LOW, AND I CHECKED THE TPMS WHILE DRIVING (ONLY WAY IT WORKS) AND SAW 77/78 PSI AND THOUGHT THE PRESSURE WAS FINE, NOT REALIZING THE TPMS WAS GIVING ME THE FRONT TIRE PRESSURE, 30 PSI OVER INFLATED. I CHECKED THE TPMS AGAIN WITH THE SAME RESULT. FINALLY, I CHECKED THE PRESSURE MANUALLY AND CORRECTED THE PRESSURE BUT WAS UNABLE TO RESET THE TPMS. HAD THE DEALER NOT ADJUSTED THE PRESSURE OR NOT RESET THE TPMS, THIS WOULD HAVE BEEN DETECTED. FAILING TO DO BOTH PUT ME AT RISK OF A BLOW OUT AND SERIOUS ACCIDENT. *TR

Power Train
Filed Aug 21, 2013TX

2012 NISSAN NV 2500. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP REGARDING RECALL REPAIR. *SMD THE CONSUMER STATED IN ORDER TO GET TO THE DEALER, IT WAS A 100 MILE DRIVE, AS HIS LOCAL DEALER DOESN'T WORK ON HIS MODEL. THE CONSUMER INFORMED THE DEALER HE WANTED TO WAIT FOR THE VEHICLE, BUT THE DEALER STATED THEY COULD NOT GIVE HIM A TIME FRAME ON WHEN THE VEHICLE WOULD BE READY. HOWEVER, ACCORDING TO THE RECALL NOTICE, THE REPAIR WOULD ONLY TAKE LESS THAN AN HOUR TO PERFORM.

Power TrainCrash
Filed Mar 30, 201314,115 milesTX

TRANSMISSION SHOWS THAT THE VEHICLE IS IN PARK BUT KICKS BACK INTO REVERSE AND ROLL BACK DAMAGING DRIVERS DOOR. *TR

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20213010Routine
20201000Routine
20196110Routine
201811100Routine
20170200Routine
201617100Routine
20156100Routine
201410200Routine
20139300Routine
2012 — this page7400Routine

Compare every NV year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 30, 2020. Source: NHTSA Office of Defects Investigation.